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SECTION 1

INTRODUCTION

The Hospital Industry

Hospitals are health care institutions that provide medical services to people whether

inpatients or outpatients. Various services are offered such as medical and surgical services,

supporting laboratories, equipment, and personnel that make up the medical and surgical mission

of the hospital.

In the Philippines, hospitals play an important role in providing healthcare services such as

treating health-related problems, raising awareness on preventing diseases, and maintaining proper

sanitation. Hospitals are also significant to underdeveloped areas since they may not have enough

knowledge on different ways to prevent diseases. This may endanger the community in certain

areas. Hospitals always make sure that the public stays safe and relatively clean.

A hospital must be organized around the people’s needs. It should work closely with health

and social care services which contribute to strengthening primary healthcare and service.

Hospitals are vital to the survival and advancement of the community since they treat and resolve

one of the most basic problems of society which is health. Furthermore, the most basic importance

of hospitals is that they save countless lives that would have otherwise been lost without the

intervention of these establishments. Without hospitals, society cannot function well and diseases

are more likely to spread which will affect the population.

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Company Overview

COMPANY NAME: North District Hospital

FORM OF ORGANIZATION: Non-stock and Non-profit Organization

ADDRESS: Quezon City, Metro Manila, Philippines

TELEPHONE NUMBER: (034) 433 2128

INDUSTRY: Medical & Health

North District Hospital is a non-stock non-profit form of an organization. The hospital

facility has a 55-bed space capacity and offers various medical services such as surgery, medicine,

pediatrics, OB-gynecology, and anesthesiology; nursing services such as inpatient and outpatient

services, operating and receiving room services and midwifery. In addition, the hospital also

provides ancillary services including pharmaceutical, laboratory, and radiology. To support their

operations, they also provide housekeeping, linen and laundry, and dietary services which are vital

functions for a hospital to work effectively.

Services Offered

I. Medical Services

1. Surgery

2. Medicine

3. Pediatric

4. OB-Gynecology

5. Anesthesiology
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II. Nursing Services

1. In-patient Services

2. Out-patient Services

3. Operating Room Services

4. Receiving Room Services

5. Midwifery

III. Ancillary Services

1. Pharmaceutical Services

2. Laboratory Services

3. Radiology Services

IV. Support Services

1. Housekeeping

2. Linen and Laundry

3. Dietary

Mission and Vision Statement

Mission

To give the extra mile in our commitment to excellence in providing medical care.

Vision

Be a center of excellence in healthcare for the Northern part of Metro Manila.

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Company CSR

 Blood Donation - This activity consists of finding enthusiastic volunteers who are more

than happy to donate their blood in order for the hospital to have an adequate supply of

blood for those patients who need it.

 Medical Mission - A free full medical check-up to the public especially to those who cannot

afford check-ups and persons who have no access to medical facilities.

 Operation Tuli – This is to circumcise males for free especially for those who are

financially incapable.

 Operation Smile - This is to give free dental check-ups and operations to the community in

order for the public to have a good smile hence the name

 Fasting Blood Glucose tests - A free check-up for the neighborhood for diabetes and

complementary medical advice for those who turn out to be positive.

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AIS Description and Objective

Our proposed accounting information system is aimed at the hospital’s ability to properly

manage their day-to-day transactions and accommodate all data that flows through and out of the

Hospital. It is also prepared to improve and fasten the process of converting all transactions that

come from the overall operation of the hospital.

The accounting information system targets all departments and services in the hospital;

from the general operations to outpatient, admitting to billing, laboratory to records and more. It

aims to neutralize threats within and outside the system, reduced data errors, eliminate fraud and

data redundancy. We aim to establish a path for audit trails that would produce documentary

evidence on the flow of hospital data through its corresponding destinations: to keep source

documents, computer files, and hospital records.

The main objectives of the accounting information system are accountability, transparency,

efficient data security and efficient performance that would, undoubtedly, command greater

capability for the general operations and transactions of the hospital. Such system will also deliver

the proper flow authority and responsibility throughout the hospital. This will enhance their ability

to respond to any needs and problems that may arise within the organization.
 Board of
Trustees

Legal Counsel Internal

Auditor

President

Assistant Director for Assistant Director for Assistant Director for

Administration Finance Medical Services

Bookkeeper Surgeons
Information Information
Technology Technology
Manager Staff Payroll Clerk Medical Doctor

HR Officer AP Clerk Pediatrician

Chief
Accountant Chief of Clinics
Housekeeper AR Clerk OB - Gynecologist
Support
Linen and Billing
Service Billing Officer
Laundry Supervisor Anesthesiologist
Manager

Dietary PHIC Clerk

Resident on Duty
Property
Custodian Collectors
SECTION 2

Treasury Disbursing Midwife

Admitting Admitting
Head Clerk Officer Officer Staff Nurse
Nursing Attending
Chief Nurse
Head Cashier Cashier Supervisor Nurse
Emergency
BUSINESS ORGANIZATION

Room Nurse

Receiving
Officer
Pharmacist Pharmacy Aide
Procurement Purchasing
Supervisor Officer Rad
Ancillary Head Radiologist X-ray Clerk
Technologist
Central Supply Central Supply
Room Officer Room Clerk
Pathologist Med Tech Lab Clerk

Medical Records
Table 1.1 Organizational Chart Officer
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Position: Board of Trustees

Reports to: None

Supervises: President

Job Qualifications:

 A graduate on any course preferably on business or medical type of courses

 7+ years of experience in higher management roles preferably on hospitals

 Have an MBA degree

 Have a degree in public administration (Optional)

 Vigorous and dedicated leader

 Excellent decision-making skills

 Great interpersonal and communication skills

 Innovative, strategic and a critical thinker

 Able to asses and analyze situations and figures realistically

 Knowledgeable on medical operations

General Description: The board should develop and review the overall mission and strategy for

the hospital. Establishing the hospital's mission statement will serve as a guide for long-term

goals and policies for the hospital. Part of this responsibility is making major strategic decisions

on behalf of the hospital in this ever-changing healthcare industry. Setting this overall tone will

impact the policies, procedures, and decisions made by management.

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Duties and Responsibilities:

 Choosing strategic based decisions for the hospital

 Selecting and overseeing an effective president

 Making sure that the hospital is following its mission and vision and as well as providing

quality healthcare

 Managing the hospital financial being

 Being well informed on news regarding the healthcare industry and also on the best

practices

 Represent the hospital to the community

 Create various company policies that help promote the hospital's mission and vision

 Analyzing loan proposals over P500,000 and accept it if they deem it beneficial to the

hospital or deny it if they see it that the proposal can do more harm than good to the hospital
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Position: Internal Auditor

Reports to: Board of Trustees

Supervises: None

Job Qualifications:

 A graduate of Bachelor of Science in Accountancy

 Have a title of CPA

 4+ years of experience as an internal or senior auditor

 Superb attention to detail and excellent analytical skills

 Sound independent judgment

 Computer literate

General Description: Providing a service that guarantees an organization's risk management,

governance, and control processes are operating effectively. Actively analyze financial and

accounting risks and also consider factors such as reputation, growth, environmental impact,

treatment of employees and ethics.

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Duties and Responsibilities:

 Performing the full audit cycle including risk management and control management over

operations’ effectiveness, financial reliability and compliance with all applicable directives

and regulations

 Obtaining, analyzing and evaluating accounting documentation, reports, data, flowcharts

etc.

 Identify loopholes and recommend risk aversion measures and cost savings

 Obtain, analyze and evaluate accounting documentation, previous reports, data, flowcharts

etc.

 Conduct follow up audits to monitor management’s interventions

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Position: President

Reports to: Board of Trustees

Supervises: Assistant Director for Administration, Assistant Director of Medical Services,

Assistant Director for Finance

Job Qualifications:

 A graduate of any course related to business or medical type of course

 5+ years of experience in a hospital administration role

 Have an MBA degree

 Superb management and leadership skills

 Top – tier communication and interpersonal skills

 Knowledgeable hospital economics and operations, labor relations and human resources

 Superb problem-solving skills

General Description: Hospital President works with assistant directors to plan and coordinate

the health services of a hospital and as well as how to administrate the hospital's financials and

HR. Supervises all areas of a hospital. President creates many reports to analyze the effectiveness

of various departments and work to reach financial goals and maintain budgets. Also works to

improve the efficiency of care, keep up-to-date on new laws, represent the facility at governing

boards and organize the records of facility services

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Duties and Responsibilities:

 Delegate tasks for the assistant directors for administration and medical services

 Evaluate and analyze reports made by the assistant directors

 Prepare a budget for the hospital

 Collaborate with the medical board to update, amend, and replace medical policies

 Create work groups and leadership committees that are designed to improve patient care

and enhance relationships with providers

 Develop procedures for quality assurance, patient services, medical treatments, department

activities and public relations outreach

 Review and examine loans forwarded by the Assistant Director in Finance

 Review and examine budgets proposed by the Assistant Director for Finance

 Analyzing loan proposals less than P500,000 and accept it if the President deems it

beneficial to the hospital or deny it if the President sees it that the proposal can do more

harm than good to the hospital

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Position: Assistant Director for Administration

Reports to: President

Supervises: Information Technology Manager, Support Service Manager, Admitting Head

Job Qualifications:

 A graduate of any 4-year course related to business

 Have an MBA degree (Optional)

 4+ years of experience in a managerial role

 Knowledge of modern principles, methods and practices and practices relating to public

administration

 Strong leadership skills

 Good interpersonal and communication skills

 Good problem solver

General Description: Provides general management support to the President especially on

Human resources and support services manager. Assists in the analysis of the effectiveness of the

departments and establish future direction for functional policies and programs
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Duties and Responsibilities:

 Supports President on administrative duties

 Generating reports on the overall overview of the departments being managed for the

President

 Ensuring compliance with regulations and internal policies related to the departments being

managed

 Working with the President to coordinate and supervise daily operations

 Assisting in developing and implementing plans and goals for the departments.

 Supervises the hospital on administrative duties on a day to day operations

 Trains and guides new managers on what the nature of their role is the necessary actions

to fulfill their role

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Position: Information Technology Manager

Reports to: Assistant Director for Administration

Supervises: Information Technology Staff

Job Qualifications:

 A graduate of BS in Computer Science / Information System / or any course that is

computer oriented

 4+ years of experience of IT-related jobs

 Organizing skills

 Interpersonal and communication skills

 Ability to correctly analyze computer related problems and take the necessary and best

steps in solving such problems

General Description: Focus on technology-related projects for their companies. An IT manager

often supervises a team of these lower-level IT employees who address a company's computer,

Internet, software and network security needs. Also, oversee the planning and execution of all

projects developed by a company's technology department

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Duties and Responsibilities:

 Responsible for strategic IT planning, including fostering innovation & allocating

monetary resources.

 Design, implement and enforce the policies, procedures and best practices for their IT team

or department.

 Developing and implementing a system that is easily understood and efficiently and

effectively assists the hospital in its operations

 Negotiate and approve technology vendor, outsourcing, and consultant contracts and

service agreements

 Manage Information Technology staff and guide them in how they work and how they

should conduct themselves in the workplace

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Position: Support Service Manager

Reports to: Assistant Director for Administration

Supervises: HR Officer, Housekeeping, Linen and Laundry, Dietary, Property Custodian

Job Qualifications:

 A graduate of any course related to human resource or any management type courses

 Have an MBA degree (Optional)

 4+ years of experience in any human resource role preferably in a hospital

 Organizing skills

 Interpersonal and communication skills

 Works great with people

 More than capable decision maker

General Description: A vital and important position on the hospital since this position

generally manages and supervises positions that keep the hospital clean and organized trough

proper HR guidance to employees and efficient cleaning of rooms and clothes and as well as

giving proper food to patients.

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Duties and Responsibilities:

 Assist the Assistant Director for Administration on operations regarding

 Create reports on the overall performance of the different areas or departments being

managed

 Create schedules for the employees under supervision to follow

 Ensures that the workers are doing their job efficiently and effectively

 Be aware of the different policies or standards of the hospital and apply them to how the

workers do their job

 Train, advise, and guide employees who are newly accepted employees
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Position: Admitting Head

Reports to: Assistant Director for Administration

Supervises: Admitting Clerk

Job Qualifications:

 A graduate of any 4-year course preferably medical type of courses

 3+ experience on working in a hospital

 Excellent communication skills

 Capable decision maker

 Able to listen attentively and get information efficiently

 Adaptable and quick learner

General Description: Admits patients by supervising hospital admissions; maximizing patient

third-party benefits; orienting patients, relatives, and families to the hospital admissions process

and information requirements.

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Duties and Responsibilities:

 Supervises the admitting clerk on the standards and policies of how they should work and

conduct themselves in their workplace

 Ensuring that hospital standards, policies, procedures and other requirements are adhered

and followed regarding admitting of the patient

 Informs patients, relatives, and families to the process and requirements in admission

 Train, guide and supervise admitting clerks who are newly accepted by the hospital

 Admits emergency room and maternity patients by obtaining information from family

members; visiting the emergency room, delivery room, or patient room.

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Position: Information Technology Staff

Reports to: Information Technology Manager

Supervises: None

Job Qualifications:

 A graduate of BS in Computer Science / Information System / or any course that is

computer oriented

 Proficient in both hardware and software management.

 Proficient in troubleshooting both PC and network issues.

 Good organizing skills

 Excellent communication skills

 Honest and hardworking

General Description: Supports the It officer and performs maintenance on computers and

installing and configuring computer systems, diagnosing hardware and software faults and solve

technical and applications problems, either over the phone or in person

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Duties and Responsibilities:

 Assisting users in using computer software and the company’s system

 Assist the IT manager in implementing new programs or systems into the hospital overall

system

 Troubleshooting and maintenance of computers

 Monitoring network activities during operation and laboratory sessions

 Supports the IT managers in activities related to IT

 Updates the system in relation to inventory levels (Drugs, Hospital Supplies, General

Cleaning Supplies and etc.)

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Position: Human Resources Officer

Reports to: Support Service Manager

Supervises: None

Job Qualifications:

 Bachelor’s degree in Human Resource Development

 3+ years of HR experience (esp. in healthcare)

 Adequate knowledge of hospital functions

 The familiarity of personnel and staff requirements for each section of the hospital

 Excellent communication skills

 Superior interpersonal ability

 Good organizing skills

General Function: ensure employees receive the proper compensation and benefits, oversee

workplace safety, direct the maintenance of employee records, and manage overall employee

hiring, evaluation and labor relations. They also develop, implement and oversee training

programs or procedures
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Duties and Responsibilities:

 Set up reports to the higher management about HR

 Recruitment of employees

 Training of personnel

 The setting of salaries and benefits

 Managing employee-employer relations

 Managing any issues about employees and helps and guides them in solving these problems

 Setting appointments and arranging meetings

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Position: Housekeeper

Reports to: Support Services Manager

Supervises: None

Job Qualifications:

 High school diploma

 Experience working as a housekeeper (Optional)

 Able to effectively follow instructions

 Adaptable and quick learner

 Physically fit and healthy

 Interpersonal and communication skills

 Organizing skills

General Function: Hospital housekeepers are responsible for sustaining a sterile environment in

all areas of the hospital by cleaning rooms, and they should also follow the standards and

policies set by the hospital in cleaning rooms in particular

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Duties and Responsibilities:

 Perform Minor repair services

 Wash bathrooms and empty wastepaper baskets

 Clean rooms and hallways

 Transport trash to waste disposal areas

 Organize rooms to make the patient be comfortable as much as possible

 Disinfect rooms according to the hospital’s sanitization policy

 Follow the instructions provided by the Support Service Manager

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Position: Linen and Laundry

Reports to: Support Service Manager

Supervises: None

Job Qualifications:

 High school diploma

 Experience working on Linen and Laundry (Optional)

 Able to effectively follow instructions

 Adaptable and quick learner

 Physically fit and healthy

 Interpersonal and communication skills

General Description: Primarily responsible for keeping hospital linen clean and free from any

pathogens and ensures that every patient has a nice, clean and comfortable bed and able to use

bacteria – free linen.

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Duties and Responsibilities:

 Change linen in the hospital beds to prepare it to be ready for new patients

 Transportation of all soiled and dirty linen and prep them to be cleaned thoroughly

 Clean all linen in the hospital trough proper procedures or standards as implemented by the

management

 Follow all instructions made by the Support Services Manager related to linen and laundry
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Position: Dietary

Reports to: Support Service Manager

Supervises: None

Job Qualifications:

 A graduate of any course related to culinary

 Experience working as a Dietary (Optional)

 Quick learner

 Team - player

 Interpersonal and communication skills

General Description: Performs a vital role in the recovery and diet of a patient. Ensures that the

patient is eating the correct food and is receiving the right amount of nutrition to help boost the

patient’s overall health and help him/her in the healing process

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Duties and Responsibilities:

 Prepare the optimal meals for patients to help them in their healing process and recovery

 Prepare meals using standards and specific procedures

 Store stock of ingredients correctly to maintain cleanliness and stop spoilage

 Ensures that there are enough ingredients to prepare the meals that are much needed by the

patients

 Participate in menu planning

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Position: Property Custodian

Reports to: Support Service Manager

Supervises: None

Job Qualifications:

 A graduate of any 4-year course

 Experience working as a property custodian (Optional)

 Excellent organization and record keeping skills

 Keen attention to detail

 Knowledge of database and inventory software

General Description: Mainly responsible for the management of hospital equipment and

supplies. Keeps records of all types of equipment and performs any minor repairs. In addition,

the Property Custodian also reports any missing or broken equipment or if there is a low amount

of supplies.
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Duties and Responsibilities:

 Safe custody and storage of all hospital equipment and supplies

 Records any changes on types of equipment whether a new equipment is acquired or if

there is equipment that is sold and as well as on supplies

 Performs minor repairs to pieces of equipment

 Inform the responsible authority of any equipment that is severely broken or any missing

equipment

 Inform the responsible authority if hospital supplies are running low

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Position: Admitting Clerk

Reports to: Admitting Head

Supervises: None

Job Qualifications:

 High school graduate

 Experience working as an admitting clerk (Optional)

 Good communication skills

 Good organizing skills

 Computer literate

 Friendly and pleasing personality

 Quick learner

General Description: Works on the front lines of the hospital and are often the first person the

patient sees when coming in for treatment. The job also includes greeting patient, gathers their

personal data, symptoms and informs the medical staff about the patient and severity of the

patient's condition. Most training is received on the job.

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Duties and Responsibilities:

 Process insurance information and medical records on hospital computers

 Greets patients or clients and interview them about information that is needed by the

hospital

 Creating paper trails in order for patients that are admitted

 Obtain vital information from patients on medical history, symptoms, family, and relatives

 Fully aware of how the healthcare procedure is carried out

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Position: Assistant Director for Finance

Reports to: President

Supervises: Chief Accountant, Treasury Officer, Procurement Supervisor

Job Qualifications:

 A degree in BS Accountancy or Business Administration Major in Financial Management

 6+ years of meaningful working experience in a financial role

 Have an MBA degree (Optional)

 Exceptional knowledge of economics, mathematics, statistics, and computers

 Superior leadership and communication skills

 Excellent problem-solving skills

 Creative and innovative

General Function: Producing financial reports, direct investment activities and develop

strategies and plans for the long-term financial goals of their organization. They are also

responsible for creating budgets and analyzing the position of the hospital if they are in need of a

loan
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Duties and Responsibilities:

 Monitor the financial operations of the company such as payroll, invoicing and other

transactions

 Making lower management aware of the policies and standards set by the Board of Trustees

and ensuring that their actions direct the hospital towards its mission and vision

 Oversee financial department employees, including financial assistance and accountants

 Review and analyze financial data and prepare monthly and annual reports to be given to

the Board of Trustees

 Present financial reports to Board of Trustees, executives and clients in legal meetings and

inform them of their options that they can take or choose in order to increase hospital

standard of care and hospital capacity

 Authorizes the purchase requests made by the Procurement Supervisor

 Create annual and monthly budgets that are measurable, realistic, and attainable for the

hospital to follow

 Create and examine loans to be approved by the President

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Position: Chief Accountant

Reports to: Assistant Director for Finance

Supervises: Bookkeeper, Payroll Clerk, AP Clerk, AR Clerk, Billing Supervisor, PHIC Clerk

Job Qualifications:

 A degree in BS Accountancy and have a CPA title

 4+ years of meaningful working experience in a financial role

 Auditing and accounting experience

 Have an MBA degree (Optional)

 Knowledgeable on economics, mathematics, statistics, and computers

 Superior leadership and communication skill

 Good organizing skills

 Computer literate

General Function: Accounting supervisors take care of scheduling jobs and delegating duties to

accounting department workers. In addition to clerical and managerial work, accounting

supervisors also participate in basic accounting functions, such as logging payments and

maintaining financial records

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Duties and Responsibilities:

 Maintaining regulations and laws of accounting procedures

 Supervises all the accounting staff and ensure that they follow strictly all procedures,

regulations, and rules concerning the recording of data and transactions

 Carries out financial auditing procedures

 Assessing the accuracy of accounting data

 Keeping track of records and processing transfers

 Generate financial reports to higher management and ensure accurate representation and

accurate and precise recording of data and transactions

 Trains, guides staffs that are newly hired

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Position: Treasury Officer

Reports to: Assistant Director for Finance

Supervises: Collectors, Disbursing Officer, Head Cashier

Job Qualifications:

 A degree in Bachelor of Science in Accountancy and have a CPA title

 5+ years of experience in any job related to accounting preferably cash management

 Have an MBA degree (Optional)

 Honest and reliable

 Transparent on all things related to the job

 Proficient in computers especially with financial software systems

 Excellent communication and presentation skills

 God - fearing type of personality

General Description: Overall responsibility is the management of the company’s funds making

sure that it is spent well and for the benefit of the hospital. Oversee parts of financial planning

and cash management while limiting risks to the company.

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Duties and Responsibilities:

 Assist the Assistant Director of Finance in generating monthly and annual budgets

 Advise the top management on loans, liquidity, and investments

 Maintain banking and credit rating agency relationships

 Monitor the movement of cash in the company’s bank accounts

 Sign checks to be disbursed that have an amount of P51,000 or more

 Ensure sufficient funds are available to cover operational needs and capital investment

needs

 Maintain an organized set of policies and procedures that impose an acceptable level of

control over treasury operations or cash disbursement activities

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Position: Procurement Supervisor

Reports to: Assistant Director for Finance

Supervises: Receiving Officer, Purchasing Officer, Central Supply Room Officer

Job Qualifications:

 Bachelor’s degree in Business or Accounting

 Experience as a purchasing or buying agent

 5+ years of experience in procurement or purchasing

 2+ years of experience in medical supply industry (Optional)

 Degree in Masters in Business Administration (Optional)

 Superior Skills in analyzing, decision making,

 Excellent negotiating skills

General Function: In charge of managing and coordinating procurement agents, buyers or

purchasing agents as well as working on most purchases for the company. Also administers

everyday activities of all purchasing staff

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Duties and Responsibilities:

 Research and evaluate products and vendors for the company to buy to use in their

everyday operations

 Delegate tasks and supervise the work of purchasing and procurement agents.

 Negotiating contract terms of agreement and pricing

 Coordinate deliveries

 Perform cost analysis and set appropriate benchmarks

 Develop strategies, policies, and procedures for procurement across all channels of

purchasing

 Requests the purchase of needed equipment and supplies

 Manage all supplier contracts and assist to administer optimal pricing strategies for all

purchases.
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Position: Bookkeeper

Reports to: Chief Accountant

Supervises: None

Job Qualifications:

 A graduate of BS in Accountancy or Accounting Technology

 A title of Certified Bookkeeper (Optional)

 Experience working as a bookkeeper or other related jobs(Optional)

 Adequately familiar with accounting software

 Computer Literate

 Good organizing skills

 Keen attention to detail

General Description: Works hand in hand with other accounting staff and as well as the Chief

Accountant in maintaining records of all transactions that have occurred during hospital

operations. They make sure that all transactions that have been recorded are genuine data. They

also make sure that all recording activities are done with accuracy and precision to ensure that

the data presented in the financial statements or other forms are presented as they are.
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Duties and Responsibilities:

 Provide clerical and administrative support to management as requested

 Maintain an orderly accounting filing system

 Filing documents to maintain historical records

 Perform partial checks of the posting process

 Record day to day financial transactions and complete the posting process

 Conduct periodic reconciliations of all accounts to ensure their accuracy

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Position: Payroll Clerk

Reports to: Chief Accountant

Supervises: None

Job Qualifications:

 A graduate of BS in Accountancy or Accounting Technology

 Experience working as a payroll clerk or other related jobs (Optional)

 Keen Attention to detail

 Familiarity with accounting software

 Computer Literate

 Able to maintain confidentiality

 Good math skills

 Communication skills

 Organizational skills

General Description: Generally, this job importantly requires confidentiality since the nature of

this job is the computation and the payroll of the employees of the hospital. Furthermore, most of

their activities revolve around carrying out payroll procedures with speed and accuracy.
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Duties and Responsibilities:

 Calculate the pay of employees considering leaves and overtime

 Collect and verify timekeeping information for all employees

 Calculate bonuses and commissions

 Manage and solve taxes and other deductions

 Update paper and electronic payroll records by entering adjustments on pay rates,

employee status changes etc

 Investigate and resolve any discrepancies in payroll

 Prepare and submit reports with payroll information to supervisor

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Position: Accounts Payable Clerk

Reports to: Chief Accountant

Supervises: None

Job Qualifications:

 A graduate of BS in Accountancy or Accounting Technology

 Experience working as an accounts payable clerk or other related jobs (Optional)

 Keen Attention to detail with a high degree of accuracy

 Familiarity with accounting software

 Computer literate

 Good math skills

 Organizational skills

 Solid understanding of accounting payable principles

General Description: Primarily focuses on the accounts payable of the hospital. Also

responsible for processing and recording all invoices received for payment and for undertaking

the payment of all creditors in an accurate, precise, efficient and timely manner.
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Duties and Responsibilities:

 Perform day to day financial transactions, including verifying, classifying, computing,

posting and recording accounts receivables’ data

 Process accounts and incoming payments in compliance with financial policies and

procedures

 Reconcile the accounts payable ledger to ensure that all payments are accounted for and

properly posted

 Accomplishes accounting and organization mission by completing related results as

needed.

 Protects organization's value by keeping information confidential.

 Filing of documents to maintain data history

 P a g e | 49

Position: Accounts Receivable Clerk

Reports to: Chief Accountant

Supervises: None

Job Qualifications:

 A graduate of BS in Accountancy or Accounting Technology

 Experience working as an accounts receivable clerk or other related jobs (Optional)

 Keen Attention to detail with a high degree of accuracy

 Familiarity with accounting software

 Computer literate

 Good math skills

 Organizational skills

 Solid understanding of accounting receivable principles

General Description: Accounts receivable duties include ensuring accuracy and efficiency of

operations, processing and monitoring incoming payments, and securing revenue by verifying

and posting receipts.

 P a g e | 50

Duties and Responsibilities:

 Posts customer payments by recording cash, checks, and credit card transactions

 Updates receivables by totaling unpaid invoices.

 Resolves valid or authorized deductions by entering adjusting entries.

 Resolves collections by examining customer payment plans, payment history, credit line;

coordinating contact with collections department.

 Summarizes receivables by maintaining invoice accounts; coordinating monthly transfer

to accounts receivable account; verifying totals; preparing a report.

 Accomplishes accounting and organization mission by completing related results as

needed.
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Position: Billing Supervisor

Reports to: Chief Accountant

Supervises: Billing Officer

Job Qualifications:

 Graduate of BS in Accountancy or Accounting Technology or other business courses

 Strong organizational and project management skills

 2+ years of supervisory experience in a similar role

 Ability to prioritize and manage time appropriately

 Experience with large customer bases and high transaction volume

 Ability to translate and analyse data into reports

General Description: Maintains revenue by establishing, implementing, and controlling billing

systems
 P a g e | 52

Duties and Responsibilities:

 Accomplishes billing human resource objectives by selecting, orienting, training,

assigning, scheduling, coaching, counseling, and disciplining employees; communicating

job expectations; planning, monitoring, appraising job contributions; recommending

compensation actions; adhering to policies and procedures.

 Meets billing financial standards by providing annual billing budget information;

monitoring expenditures; identifying variances; implementing corrective actions.

 Obtains revenue by resolving order and invoice disputes; maintaining customer relations;

resolving problems with bank transfer.

 Approves credit memos by reviewing documentation

 P a g e | 53

Position: Billing Officer

Reports to: Chief Accountant

Supervises: None

Job Qualifications:

 A graduate of BS in Accountancy or Accounting Technology or other business courses

 Experience working with other related jobs (Optional)

 Keen Attention to detail with a high degree of accuracy

 Computer literate

 Good math skills

 Organizational skills

 Good communication skills

General Description: Monitor the hospital’s bills and track the money owed to them by their

patients and helps prepare invoice and updating of records. Must be accurate and reliable enough

in handling documents and accounts.

 P a g e | 54

Duties and Responsibilities:

 Creation of invoices and credit memos

 Issuance of invoice and credit memos to patients under all means necessary

 Updating customer files

 Implementing quality insurance through following standards and procedures for billing

patients

 Occasionally provide customer assurance

 Ensuring that the preparation of medical bills and invoices are correct

 Preparation of statement of accounts of patients

 P a g e | 55

Position: PHIC Clerk

Reports to: Chief Accountant

Supervises: None

Job Qualifications:

 Bachelor’s Degree in Nursing or any related course.

 Excellent Reading comprehension

 Good communication skills

 Analytical skills

 Must know how to use and understand medical terminologies

 Must be keen and accurate in assessing and examining patient’s condition.

General Description: Phil health Officer is in charge of checking and screening Phil health

claims before transmittal. PhilHealth officer must coordinate with processors and front liners for

completion of the requirement; he/she also prints transmittal letters and transmits claims to Phil

health office.
 P a g e | 56

Duties and Responsibilities:

 Assist members/ patients with inquiries about Phil health requirements and policies.

 Receives examines and evaluate claims for payment of various benefits or other benefits

under Phil health insurance programs; approves or denies.

 Advises medical providers, claimants, and others on rule, procedures, policies, and laws

concerning the insurance program; authorizes or denies medical treatments, surgery,

medical equipment, requests additional information, medical examinations or other actions

 Ensured monthly hospital claims have been met.

 P a g e | 57

Position: Collectors

Reports to: Treasury Officer

Supervises: None

Job Qualifications:

 A graduate of any 4-year course preferably a business type of course

 Experience working with other related jobs (Optional)

 Keen Attention to detail with a high degree of accuracy

 Good math skills

 Organizational skills

 Good communication skills

 Friendly and persuading type of personality

 Negotiating skills

General Description: Help the hospital get paid and their main responsibility is to track down

people who owe money from bills yet to be unpaid and negotiate payment. Usually, this is

accomplished through phone, internet or other means. Collector reminds patients of their bills

and negotiates payment

 P a g e | 58

Duties and Responsibilities:

 Negotiate to patients to start some sort of payment play or outright repayment of a debt

 Locate and notify customers of delinquent accounts by mail, telephone, or personal visits

in order to solicit payment.

 Communicate with patients who still haven’t paid their bills

 Locate and insist patients pay their unpaid bills

 Keeping track of assigned accounts to identify outstanding debts

 Advise customers of necessary actions and strategies for debt repayment.

 P a g e | 59

Position: Disbursing Officer

Reports to: Treasury Officer

Supervises: None

Job Qualifications:

 A graduate of BS in Accountancy or Accounting Technology

 Experience working with other related jobs (Optional)

 Keen Attention to detail with a high degree of accuracy

 Good math skills

 Organizational skills

 Communication skills

 Capable of handling money safely

General Description: In charge of providing money for expenses and is authorized to sign

checks for disbursements up to a certain amount. Provides assistance and help to the Treasury

Officer whenever necessary

 P a g e | 60

Duties and Responsibilities:

 Authorization of payment for supplies and other related expenses that do not cost much

 Verifies the authenticity and validity of purchase requests on materials, supplies and other

related things

 Disbursing of payroll electronically for employees

 Sign checks amounting to P50,000 or less in order to authorize payments

 Assist the Treasury Officer in clerical activities

 Accomplish any tasks as assigned by the Treasury Officer

 P a g e | 61

Position: Head Cashier

Reports to: Treasury Officer

Supervises: Cashier

Job Qualifications:

 A graduate of BS in Accountancy or Accounting Technology

 2+ years Experience working with other related jobs

 Keen Attention to detail with a high degree of accuracy

 Good math skills

 Organizational skills

 Communication skills

 Honest and hardworking

General Description: The Head Cashier is responsible for the supervision of a team of cashiers,

providing training, hiring, monitoring, and assistance with operational issues. This position is

primarily mobile, proactively visiting registers, providing direction and support to Cashiers, and

ensuring excellent customer service.

 P a g e | 62

Duties and Responsibilities:

 Supervision of a team of cashiers

 General record keeping and accounting duties

 Enforces discipline among cashiers about the importance of handling money

 Oversees day to day operations of cashiers making sure that all of them are performing

their job truthfully and efficiently

 Provides training for new cashiers on policies and procedures

 Manages cash until it is deposited to the bank of the hospital

 P a g e | 63

Position: Receiving Officer

Reports to: Procurement Supervisor

Supervises: None

Job Qualifications:

 A graduate of any course in college

 Experience working on a related job (Optional)

 A keen eye for detail

 Communication skills

 Organizational skills

 Physically fit

General Description: Receive, inspect and record shipments with raw material or products. You

will be responsible for unloading packages and check their contents to ensure they match the

orders. A receiving clerk must have a great eye for detail and basic math skills. They must also

have the adequate physical strength to unload shipping as well as the clerical skills to update

records and follow up with suppliers

 P a g e | 64

Duties and Responsibilities:

 Coordinating with the procurement supervisor and purchasing officer to list expected

deliveries

 Unload packages from incoming delivery trucks

 Receiving shipments and signing paperwork upon receipt

 Inspection of contents of deliveries making sure they are undamaged

 Verify deliveries according to order and invoices

 Update the supervisors and the system of the successful delivery

 P a g e | 65

Position: Purchasing Officer

Reports to: Procurement Supervisor

Supervises: None

Job Qualifications:

 A graduate of any course in college

 Experience working on a related job (Optional)

 A keen eye for detail

 Communication skills

 Organizational skills

 Negotiating skills

 Able to listen to instructions carefully and follow them effectively

General Description: Responsible for purchasing any supplies as needed by the hospital may it

be cleaning supplies or food ingredients. Purchasing officer oversees purchases that are of small

nature.
 P a g e | 66

Duties and Responsibilities:

 Purchase of supplies that are needed by the hospital

 Prepare purchase orders and send copies to suppliers, departments originating requests and

to the disbursement officer

 Respond to inquiries about order statuses

 Perform buying duties when necessary

 Assist the procurement supervisor in activities related to purchasing

 Prepare, maintain and review purchasing files, reports, and price lists
 P a g e | 67

Position: Central Supply Room Officer

Reports to: Procurement Supervisor

Supervises: Central Supply Room Clerk

Job Qualifications:

 A graduate of any course in college

 2+ years of experience working on a related job

 A keen eye for detail

 Communication skills

 Organizational skills

 Adequate leadership skills

General Description: Manages and supervises the central supply room clerks and as well as

train them to fully know their job. Also works with the procurement supervisor and purchasing

officer on the purchase of supply or inventory to make sure that the hospital’s supply and

inventory needs are always met.

 P a g e | 68

Duties and Responsibilities:

 Manages supply and inventory levels and communicates with the purchasing officer if

supplies are low

 Oversees the training of central supply room staffs that are newly hired by the hospital

 Coordinates with the procurement supervisor and the purchasing officer to ensure that

supplies and inventories do not run out

 Ensures that proper standards and policies are well observed in the execution of the work

of central supply room clerks

 Manages central supply room clerks and guides them on what to do

 P a g e | 69

Position: Cashier

Reports to: Head Cashier

Supervises: None

Job Qualifications:

 A college graduate of any business course

 Experience working on a related job (Optional)

 Adaptable and a quick learner

 Know how to handle cash properly

 Honest and hardworking

 God – fearing

 Able to follow instructions correctly

General Description: Accepts the payment of patients for the services provided by the hospital,

whether it is by cash, check, credit cards or other means of payment. Trained by the head cashier

and education is not really emphasized as long as he/she can follow instructions and learn

quickly and completely

 P a g e | 70

Duties and Responsibilities:

 Receive payment by cash, check, credit cards, vouchers, or automatic debits.

 Issue receipts, refunds, credits, or change due to customers.

 Count money in cash drawers at the beginning of shifts to ensure that amounts are correct

and that there is adequate change.

 Compute and record totals of transactions

 Resolve customer complaints, guide them and provide relevant information

 P a g e | 71

Position: Central Supply Room Clerk

Reports to: Central Supply Room Officer

Supervises: None

Job Qualifications:

 A college graduate of any course

 Experience working on a related job (Optional)

 Adaptable and a quick learner

 Know how to handle cash properly

 Honest and hardworking

 God – fearing

 Able to follow instructions correctly

General Description: Receives and verifies medical supplies coming to the facility. Records

information for reordering. Stocks and accounts for medical supplies and billing.
 P a g e | 72

Duties and Responsibilities:

 Coordinates with the Central Supply Room Officer in the planning and directing for the

purchase of hospital supplies

 Assist the Central Supply Room Officer in tasks

 Organize the supply room in an organized manner

 Receives and stores various medical supplies in the storage room, being sure to label and

maintain appropriate stocks. Assures that orders are correct

 Maintains a clean and orderly work area.

 P a g e | 73

Position: Assistant Director of Medical Services

Reports to: President

Supervises: Departmental Chiefs (5), Medical Records Officer

Job Qualifications:

 A graduate of any course related to medicine

 Medical Doctorate in the related field

 5+ experience in a managing role related to hospital management

 Organizational skills

 Able to motivate and inspire medical employees to boost overall morale

 Interpersonal and communication with leadership skills

 Good problem solver

General Description: Assists the President in any activity regarding medical services.

Furthermore, handles and supervises the departmental chiefs on their conduct and actions during

operations and any activity done in the hospital.

 P a g e | 74

Duties and Responsibilities:

 Generate Reports to the President about the overall overview of the departmental chiefs

 Manage and supervise the departmental chiefs ensuring that the departments are

performing their job efficiently and following the company’s standards and policies.

 Continually improve and maintain patient care and relationships

 Ensure that the hospital staffs adhere to the hospital’s standard and policies in doing

procedures and different operations

 Provide effective leadership and supervisory support to the medical staff

 P a g e | 75

Position: Chief of Clinics

Reports to: Assistant Director for Medical Services

Supervises: Surgeons, Medical Doctor, Pediatrician, OB- Gynecologist, Anesthesiologist.

Job Qualifications:

 Valid, state-issued medical license in good standing

 10+ years’ clinical experience in a hospital setting

 4+ years’ experience in a middle management or executive role

 Experience with clinical risk management and safety protocols

 Willingness to adhere to all in-house and legal regulations

 Excellent communication and organizational skill.

General Function: Responsible for all directions of clinics. Directs the administrative operation

of specialized doctors, support of outpatient clinics and detention medical facilities. Directs the

medical quality assurance and medical management of a variety of clinicians.

 P a g e | 76

Duties and Responsibilities:

 Monitor clinical performance and find ways to improve it both administratively and

clinically.

 Create benchmark for key performance indicator.

 Cooperate with the executive team to initiate procedures, regulations and programs to

benefit our patients and support our health center fiscal.

 Responsible for making alternate duty or postings arrangements.

 Daily inspection of outpatient activities and status.

 P a g e | 77

Position: Surgeon

Reports to: Chief of Clinics

Supervises: Nurses and other Medical Staff

Job Qualifications:

 Government certification and licenses in general surgery.

 Minimum of 3 years experience in general surgery.

 A 5-year degree in medicine, recognized by DOH.

 A 2-year foundation programme training.

 Up to 6 years specialty training.

 An accredited licensed physician practicing medicine in the Philippines or in foreign

countries.

General Function: Physician who treat diseases, injuries and deformities by invasive, minimally

invasive, or non-invasive surgical methods, such as using instruments, appliances, medical

apparatus, or by manual manipulation.

 P a g e | 78

Duties and Responsibilities:

 Examine patient to obtain information on medical condition and surgical risk.

 Follow established surgical techniques during the operation.

 Operate patients to correct deformities, repair injuries, prevent and treat diseases, or

improve or restore patient’s function.

 Analyze patient’s medical history, medical allergies, physical condition, and examination

results to verify operation’s necessity and to determine the best procedure.

 Manage surgery services, including planning, scheduling and coordination, determination

of procedures, and procurement of supplies and equipment.

 Examine equipment, instruments, and operating room to ensure sterility.

 P a g e | 79

Position: Medical Doctor

Reports to: Chief of Clinics

Supervises: Nurses and other Medical Staff.

Job Qualifications:

 M.D. required.

 A licensed physician with a good or outstanding record.

 Previous clinical experience as a primary care provider preferred.

 A holder of the degree of Master in Medicine or its equivalent.

 A passer of the Philippine Physician Licensure Examination recognized by the Philippine

Medical Boards.

General Function: Examine, diagnose and treat patients. They can specialize in a number of

medical areas. They diagnose patient conditions using examinations and tests.
 P a g e | 80

Duties and Responsibilities:

 Evaluate patients and provide appropriate medical treatment for various illnesses.

 Document all patient evaluations, treatments, medication and transactions according to

company policies and procedures.

 Prescribe, administer and dispense medication in accordance with National Laws.

 Coordinating diagnostic test and other medical services.

 P a g e | 81

Position: Pediatrician

Reports to: Chief of Clinics

Supervises: Nurses and other Medical Staff

Job Qualifications:

 A passer of the Philippine Physician Licensure Examination recognized by the Philippine

Medical Boards.

 M.D. is required with specialization in pediatrics.

 Proven experience as a pediatrician.

 In-depth knowledge of children epidemiology and infectious diseases.

 Excellent oral communications skills.

 Active listener, patient, calm.

General Function: Provide medical care to infants, children, adolescents, and young adults. They

diagnose and treat illnesses, medical conditions and injuries. Conduct evaluations and medical

examinations to young patients to provide the proper health care they need.
 P a g e | 82

Duties and Responsibilities:

 Conducting thorough examinations on newborns and young children to check and record

their health and normal physical development.

 Examining sick children and reaching an informed diagnosis.

 Prescribing medications and giving detailed instructions for medications.

 Prescribe and interpret appropriate lab tests to gain more information for possible

infections and abnormalities.

 Prepare and administer vaccines according to government vaccination plan.

 Advise parents on children’s diet, exercise and disease preventive measures.

 P a g e | 83

Position: OB-Gynecologist

Reports to: Chief of Clinics

Supervises: Nurses and other Medical Staff

Job Qualifications:

 A passer of the Philippine Physician Licensure Examination recognized by the Philippine

Medical Boards.

 M.D. is required or Doctor of Osteopathic Medicine (D.O.)

 A government licensed physician.

 Proven experience as OB-Gynecologist

 Has a specialization in Obstetrics and Gynecology.

General Functions: Provide medical care to pregnancy and childbirth and those who diagnose,

treat and help prevent diseases of women, particularly those affecting the reproductive system.

May also provide general care to women.

 P a g e | 84

Duties and Responsibilities:

 Care for and treat women during prenatal, natal and postnatal periods.

 Treat diseases of female organs.

 Perform cesarian sections or other surgical procedures as needed to preserve patients’

health and deliver babies safely.

 Monitor patients’ conditions and progress and reevaluate treatments as necessary.

 Collect, record and maintain patient information, such as medical histories, reports, and

examination results.

 Explain procedures and discuss test results or prescribed treatments with patients.
 P a g e | 85

Position: Anesthesiologist

Reports to: Chief of Clinics

Supervises: Nurses and other Medical Staff

Job Qualifications:

 M.D. is required with specialization in anesthetics and obstetrics.

 A passer of the Philippine Physician Licensure Examination recognized by the Philippine

Medical Boards.

 A government licensed Doctor and Anesthesiologist.

 Graduated in 4 years pre-med degree.

 A licensed Anesthesiologist recognized by the Philippine Anesthesiologist Board.

 Proven experience as Anesthesiologist.

General Functions: Physicians who administer anesthetics, prior to, during, or after surgery or

other medical procedures.

 P a g e | 86

Duties and Responsibilities:

 Monitor patients before, during and after anesthesia and counteract adverse reactions or

complications.

 Record type and amount of anesthesia and patient condition throughout the procedure.

 Provide and maintain life support and airway management and help prepare patients for

emergency surgery.

 Administer anesthetic or sedation during medical procedures, using a local, intravenous,

spinal or caudal method.

 Coordinate administration of anesthetics with surgeons during the operation.

 Examine patient, obtain the medical history, and use diagnostic tests to determine risk

during surgical, obstetrical and other medical procedures.

 Confer with other medical professionals to determine type and method of anesthetic or

sedation to render the patient insensible to pain.

 P a g e | 87

Position: Chief Nurse

Reports to: Assistant Director for Medical Services

Supervises: Nursing Supervisor

Job Qualifications:

 A graduate in Bachelor of Science in Nursing

 7+ years of cumulative experience in nursing and management

 Complete understanding of the operations of the hospital

 Able to inspire and motivate employees

 Great leadership skills

 Excellent communicating and interpersonal skills

 Proven strategic, problem-solving and analytical skills

 Adaptable to change

 Valid Nursing License

General Description: responsible for overseeing and coordinating an organization's nursing

department and its daily operations. As the primary spokesperson for nurses, the chief nursing

officer also works to align the nursing staff with the mission, values, and vision of the

organization
 P a g e | 88

Duties and Responsibilities:

 Create a nursing environment that fosters collaboration

 Partner with physicians to ensure a smooth workflow

 Ensure that nursing standards are upheld

 Maintain regulatory and compliance approvals and accreditations

 Work with senior management and medical staff to develop strategic plans

 Cultivate relationships across functions and departments

 Serve as a spokesperson for nursing

 P a g e | 89

Position: Nursing Supervisor

Reports to: Chief Nurse

Supervises: Staff Nurse, Emergency Room, Nurse

Job Qualifications:

 A graduate in Bachelor of Science in Nursing

 4+ years of experience working as a nurse

 Great communication and interpersonal skills

 Compassionate and caring for people

 Cheerful and positive attitude

 In-depth knowledge of hospital procedures

 Valid nursing license

General Description: Promotes and restores patients' health by developing and supervisory of

day-to-day management and long-term planning of the patient care area; directing and

developing staff; collaborating with physicians and multidisciplinary professional staffs;

providing physical and psychological support for patients, friends, and families of the patient.
 P a g e | 90

Duties and Responsibilities:

 Provides information to patients and healthcare team by answering questions and requests.

 Completes patient care requirements by scheduling and assigning nursing and staff;

following up on work results.

 Developing plan for long-term treatment of a patient

 Providing support for the patient to help them psychological in dealing with the sickness

 Schedule and assignment of nurses’ shifts

 Ensure all nurses follow policies and procedures

 P a g e | 91

Position: Staff Nurse

Reports to: Nursing Supervisor

Supervises: Midwife, Attending Nurse

Job Qualifications:

 A graduate in Bachelor of Science in Nursing

 Valid nursing license

 Experience working as a nurse (Optional)

 Physically fit

 Caring and compassionate nature

 Able to work well under pressure

 Communication and interpersonal skills

General Description: Treats the patient through the restoration of the patients' health by

identifying what the patient needs and symptoms and readying to assist doctors in assessing the

patient and treating them as well.

 P a g e | 92

Duties and Responsibilities:

 monitoring and administering medication and intravenous infusions

 taking patient samples, pulses, temperatures and blood pressures

 writing records regarding the patient

 providing pre- and post-operation care

 Respond to inquiries, concerns, and complaints from patients and their parents or guardians

 Aiding doctors in treating the patient and assisting them in any way that they can
 P a g e | 93

Position: Emergency Room Nurse

Reports to: Nursing Supervisor

Supervises: None

Job Qualifications:

 A graduate in Bachelor of Science in Nursing

 Valid nursing license

 Experience working as a nurse (Optional)

 Physically fit

 Caring and compassionate nature

 Able to work well under pressure

 Communication and interpersonal skills

 Critical thinker

 Attention to detail

General Description: Emergency Nurses are often the first line of defense for accidents, allergic

reactions, and any number of urgent medical care that the patient might require. ER nurses work

to quickly assess the needs of each patient, prioritize care based on its critical nature, and work to

stabilize a patient, treat the problem, discharge the patient after the emergency is over or make

arrangements for a longer hospital stay

 P a g e | 94

Duties and Responsibilities:

 Asses a patient’s health and detect changes in symptoms

 Comfort patients who undergo accidents or any life-threatening situations

 Administer proper care and treatment to patients who get admitted to the emergency room

 Answer any questions about the patient calmly

 Familiarize hospital protocols and regulations regarding emergencies and apply them to

appropriate situations
 P a g e | 95

Position: Midwife

Reports to: Staff Nurse

Supervises: None

Job Qualifications:

 A graduate in Bachelor of Science in Nursing

 Valid nursing license and other required licenses

 Experience working as a nurse (Optional)

 Physically fit

 Work well under pressure

 Caring and compassionate nature

 Communication and interpersonal skills

General Description: Midwives work as part of a team of professional and medical staff that

includes doctors, social workers, and health visitors. Responsible closely with pregnant women,

assisting in births and providing health care to women and infants post-pregnancy
 P a g e | 96

Duties and Responsibilities:

 monitor and examine women during pregnancy

 develop, assess and evaluate individual programmes of care

 providing information, emotional support and reassurance to women and their partners

 caring for and assisting women in labor

 helping parents to cope with miscarriage, termination, stillbirth and neonatal death
 P a g e | 97

Position: Attending Nurse

Reports to: Staff Nurse

Supervises: None

Job Qualifications:

 A graduate in Bachelor of Science in Nursing

 Valid nursing license and other required licenses

 Experience working as a nurse (Optional)

 Physically fit

 Caring and compassionate nature

 Communication and interpersonal skills

General Description: As Nursing Attendant, under direction and supervision of Registered

Nurse, you will assist patients with activities of daily living, provide basic nursing care, and

assist in the maintenance of a safe and clean environment.

 P a g e | 98

Duties and Responsibilities:

 Organizes patient care assignment and sets priorities

 Documents patient care and patient status changes on the appropriate chart forms.

 Bathes or assists a patient to bathe, provide oral hygiene.

 Grooms and toilets patients if deemed necessary

 Takes and records temperature, pulse, respiration rate and B.P. on admission and as

assigned.

 Assists patients in and out of bed, ambulate patients, lifts, turns and positions patients.

 Assists with serving meals; positions patient, cleans the bed table and helps distribute and

collect trays
 P a g e | 99

Position: Ancillary Head

Reports to: Assistant Director for Medical Services

Supervises: Pharmacist, Radiologist, Pathologist

Job Qualifications:

 Bachelor’s Degree in any medical course

 Master’s Degree in any medical course

 4+ years in a related field

 5+ years of direct management

 Critical thinker

 Quick problem solver

 Interpersonal and communication skills

General Description: Directs and coordinates all aspects of non-nursing ancillary services like

Pharmacist, Radiologist, and Pathologist. Sets policies and procedures and ensures all services

meet the objectives of the organization Provides input to strategic decisions that affect the

functional area of responsibility. May give input into developing the budget. Capable of

resolving escalated issues arising from operations and requiring coordination with other

departments
 P a g e | 100

Duties and Responsibilities:

 Maintains planned staffing patterns for areas of responsibility, which provide for the

implementation of appropriate care on a 24-hour basis.

 Serves as a liaison between patients, families, physicians and the patient care team, as

required.

 Coaches the departments being supervised to perform at a high level

 Motivates and inspires employees under direct management

 Sets goals and standard of care and treatment

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Position: Pharmacist

Reports to: Ancillary Head

Supervises: Pharmacy Aide

Job Qualifications:

 A graduate of a Pharmacy course

 Experience working in a related field (Optional)

 Accurate and precise in administering medicine

 Complete and valid licenses to operate as a pharmacist

 Keen attention to details

 Responsible and reliable

 Great communication skills

 Excellent organizational skills

 Knowledgeable on medicines and their effects

General Description: responsible for preparing and administering appropriate pharmaceuticals

to patients. You will achieve this either by executing a physician’s order or by addressing the

patient’s problems and needs. The job entails a high level of responsibility and knowledge. A

pharmacist does not merely hand out prescribed medicine; he/she has the expertise and

willingness to assist people and provide them with information and solutions.
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Duties and Responsibilities:

 Prepares medications by reviewing and interpreting physician orders; detecting therapeutic

incompatibilities.

 Dispenses medications by compounding, packaging, and labeling pharmaceuticals.

 Controls medications by monitoring drug therapies; advising interventions.

 Trains newly hired pharmacy aides

 Complies with the Philippine laws concerning legal drug use and regulations
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Position: Pharmacy Aide

Reports to: Ancillary Head

Supervises: None

Job Qualifications:

 Graduate of a Pharmacy course

 Experienced formal training
 Great communication skills
 Must have organizational skills
 Knowledgeable on medicines and their effects

General Description: Assists and works under the direction of a pharmacist. Responsible for
updating and organizing files, managing supplies and stock, assisting customers and preparing
labels for prescriptions.

Duties and Responsibilities:

 Helps licensed pharmacists with administrative duties in running a pharmacy

 Establishes and maintains patient profiles
 Stock and take inventory of prescription and over-the-counter medications
 Cleans pharmacy equipment and helps with the maintenance of equipment and supplies
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Position: Radiologist

Reports to: Ancillary Head

Supervises: Radiologic Technologist

Job Qualifications:

 Passed the board examination with current, state-required license

 4 years of experience in a hospital environment
 Strong communication skills and ability to listen to patient feedback and medical
professionals input
 Strong data entry skills when inputting imaging data
 Passed X-ray training program

General Description: Diagnose and treat disease and injury through the use of medical imagine
techniques such as x-rays, computed tomography (CT), magnetic resonance imaging (MRI),
nuclear medicine, positron emission tomography (PET), fusion imaging and ultrasound

Duties and Responsibilities:

 Evaluate patient’s medical history to ensure tests will not cause harm
 Set up radiology equipment and ensure that it is working properly for accurate scans
 Process x-rays in a timely manner to assist physicians with the diagnostic process
 Execute and interpret medical images to aid in the diagnosis and treatment of patients
 Communicates test results and their diagnosis to a patient’s primary physician through a
written report
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Position: Radiologic Technologist

Reports to: Radiologist

Supervises: X-ray Clerk

Job Qualifications:

 Passed the board examination and is a Registered Radiologic Technologist (RT)

 2+ years’ experience in a clinical care setting
 Keen attention to details
 Interpersonal skills
 Excellent communication skills
 Knowledge on math and science
 Technical skills- can work with complex computers and machinery

General Description: Operates sophisticated equipment that includes X-ray, mammography,

computerized axial tomography (CAT) and positron emission tomography (PET) scan devices in
order to produce clear and accurate images of the body, enabling physicians to diagnose and treat
medical conditions that would otherwise be difficult to document.

Duties and Responsibilities:

 Ensures operation of radiology equipment by completing preventive maintenance

requirements
 Prepares patient for radiological procedure by position patient, adjusting immobilization
devices, moving equipment into specified positions and adjusting equipment controls to
set exposure factors
 Maintains production and quality of radiographs by following established standards and
procedures, developing radiographs and observing radiographic results
 Minimizes radiation to patient by practicing radiation protection techniques, using beam
restrictive devices, patient shielding and knowledge of exposure factors
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Position: X-ray Clerk

Reports to: Ancillary Head

Supervises: Pharmacy Aide

Job Qualifications:

 Knowledge of laser/film processors, protective garments, wheelchairs, gurneys,

computers, and typewriters.
 Ability to demonstrate use of various equipment including, but not limited to; computer,
photocopy machine and present telephone system
 No previous experience is required
 Medical terminology course helpful

General Description: Assists on a daily basis with maintaining the appropriate level of
department flow. X-ray clerks help improve the operational efficiency of a radiology department.

Duties and Responsibilities:

 Bring patients back to dressing room and advise what needs to be removed and put gown
on
 Maintain cleanliness of patient areas
 Typing and collecting all items for x-ray file jacket including pulling next day’s jackets
 Notify departments involved of all exam cancellations and appointment changes
 Type all x-ray flashcards, index cards and charge requisitions
 Maintain file system and keep x-ray requisitions
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Position: Pathologist

Reports to: Ancillary Head

Supervises: Medical Technologist

Job Qualifications:

 A medical degree is required

 3+ years’ experience in clinical medical research
 Ability to utilize biomarker evaluations
 Strong teamwork skills
 Great communication skills

General Description: A pathologist examines tissues, checks the accuracy of lab tests, and
interprets the results in order to facilitate the patient’s diagnosis and treatment.

Duties and Responsibilities:

 Supervise testing and analysis of samples to determine health and pathology of patients
 Document findings and conclusions, and make recommendations
 Consult with patients to explain and diagnose conditions
 Perform autopsies to understand the cause of death and progression of diseases
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Position: Medical Technologist

Reports to: Pathologist

Supervises: Lab Clerk

Job Qualifications:

 Must have a degree in BS Medical Technology

 Passed the board examination and is a Registered Medical Technologist (RMT)
 Possess a strong eye for detail
 Previous experience in a hospital laboratory setting is preferred
 Analytical and documentation skills
 Excellent organization skills
 Effective communicator

General Description: Performs and analyses the results of complex scientific tests on blood and
bodily fluids to determine chemical content, cell count, drug levels or blood type. They perform
tests to check for parasites, bacteria, microorganisms, infections and other medical problems.

Duties and Responsibilities:

 Supervises lab clerks

 Collects samples and analyzes bodily fluids and substances for abnormalities
 Collects blood and study blood samples used in transfusions
 Operates laboratory equipment
 Performs automated tests using computerized instruments and automated equipment
 Performs manual tests based on detailed instructions from a physician
 Run tests and analyze the results to be reported to the patient, physician or registered nurse
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Position: Laboratory Clerk

Reports to: Medical Technologist

Supervises: None

Job Qualifications:

 Previous lab experience or medical background

 Has organizational skills
 Effective communication skills, both verbally and in writing
 Able to understand complex instructions
 Able to maintain strict level of confidentiality regarding laboratory results and records
 Responsible and reliable

General Description: Under the supervision of medical technologists, lab clerks collect, analyse
and test blood and other bodily fluids.

Duties and Responsibilities:

 Receive and process samples to identify suitability

 Prepares and tests specimens using various types of laboratory equipment
 Perform laboratory testing under the supervision of a medical technologist
 Prepare and maintain accurate laboratory records
 Label specimens accurately and distribute them to the appropriate department
 Clean and maintain work area and all laboratory equipment and supplies
 Files or retrieves lab copies of patient test reports in cabinet or computer
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Position: Medical Records Officer

Reports to: Assistant Director for Medical Services

Supervises: None

Job Qualification:

 A graduate of any 4-year course related to medicine

 Time management skills
 Organizing skills
 Attention to detail
 Quick learner and easily adapts to any situation

General Description: responsible for maintaining and securing all written and electronic
medical records within a facility's medical records department or its equivalent. They also ensure
that information contained in the record is complete, accurate and only available to authorized
personnel.

Duties and Responsibilities:

 Filing of medical records and loose sheets,

 Retrieval and delivery of files throughout the hospital
 Gathers patient information by collecting demographic information from a variety of
sources; interacting with registration areas and physicians' offices; retrieving information
from automated printer.
 Initiates the medical record by creating and processing the patient care record folder.
 Maintains patient confidence by keeping patient records information confidential.
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