Detail - 2021 8 171427

<TABLE cellpadding=3 width=100% border=1 bordercolor='#cccccc'><TR ><TD
align='center' colspan=27 style='font-weight: bold;text-align:middle;font-size:

16;font-family:Arial' bgcolor=white> VIETNAMOBILE - CIM</TD></TR ><TR ><TD
align='center' colspan=27 style='font-weight: bold;text-align:middle;font-size:
20;font-family:Arial' bgcolor=white> BÁO CÁO CHI TIẾT TICKET 8 - 2021</TD></TR ><TR
><TD align='center' colspan=27 style='font-weight: nomal;text-align:left;font-size:
14;font-family:Arial; font-style:nomal' bgcolor=white> - Người lập báo
cáo:<b>NGUYEN THI BINH</b></TD></TR ><TR ><TD align='center' colspan=27
style='font-weight: nomal;text-align:left;font-size: 14;font-family:Arial; font-
style:nomal' bgcolor=white> - Thời gian lập :<b>17-08-2021 02:27:18</b></TD></TR
><TR ><TD align='center' colspan=27 style='font-weight: nomal;text-align:left;font-
size: 14;font-family:Arial; font-style:nomal' bgcolor=white> - SLA status :<b>All
SLA</b></TD></TR ><TR><TD style='font-weight: bold;text-align:middle;font-size:
14;font-family:Arial' bgcolor=#cccccc> STT</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>MÃ TICKET</TD><TD
style='font-weight: bold;text-align:middle;font-size: 14;font-family:Arial'
bgcolor=#cccccc>MSISDN</TD><TD style='font-weight: bold;text-align:middle;font-
size: 14;font-family:Arial' bgcolor=#cccccc>TÊN KHÁCH HÀNG</TD><TD style='font-
weight: bold;text-align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>TB
CẦN HỖ TRỢ</TD><TD style='font-weight: bold;text-align:middle;font-size: 14;font-
family:Arial' bgcolor=#cccccc>LOẠI THUÊ BAO</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>NỘI DUNG
TICKET</TD><TD style='font-weight: bold;text-align:middle;font-size: 14;font-
family:Arial' bgcolor=#cccccc>SHORT CALL</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>SỐ LẦN REPEAT</TD><TD
bgcolor=#cccccc>SỐ LẦN RERAISE</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>THỜI GIAN
TẠO</TD><TD style='font-weight: bold;text-align:middle;font-size: 14;font-
family:Arial' bgcolor=#cccccc>IS SLA1</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>IS SLA2</TD><TD
bgcolor=#cccccc>IS SLA3</TD><TD style='font-weight: bold;text-align:middle;font-
size: 14;font-family:Arial' bgcolor=#cccccc>SLA1</TD><TD style='font-weight:
bold;text-align:middle;font-size: 14;font-family:Arial'
bgcolor=#cccccc>SLA2</TD><TD style='font-weight: bold;text-align:middle;font-size:
14;font-family:Arial' bgcolor=#cccccc>SLA3</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>THỜI GIAN
CLOSE</TD><TD style='font-weight: bold;text-align:middle;font-size: 14;font-
family:Arial' bgcolor=#cccccc>SLA Standard</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>SLA Current</TD><TD
bgcolor=#cccccc>SLA Status</TD><TD style='font-weight: bold;text-align:middle;font-
size: 14;font-family:Arial' bgcolor=#cccccc>SATISFY INFO</TD><TD style='font-
weight: bold;text-align:middle;font-size: 14;font-family:Arial'
bgcolor=#cccccc>THỜI GIAN UPDATE</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>NỘI DUNG XỬ
LÝ</TD><TD style='font-weight: bold;text-align:middle;font-size: 14;font-
family:Arial' bgcolor=#cccccc>FILE ĐÍNH KÈM</TD><TD style='font-weight: bold;text-
align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>KÊNH</TD><TD
bgcolor=#cccccc>GIAO DỊCH</TD><TD style='font-weight: bold;text-align:middle;font-
size: 14;font-family:Arial' bgcolor=#cccccc>TRẠNG THÁI</TD><TD style='font-weight:
bgcolor=#cccccc>CATE</TD><TD style='font-weight: bold;text-align:middle;font-size:
14;font-family:Arial' bgcolor=#cccccc>SUB CATE</TD><TD style='font-weight:
bgcolor=#cccccc>CODE</TD><TD style='font-weight: bold;text-align:middle;font-size:
14;font-family:Arial' bgcolor=#cccccc>SUB SUB CATE</TD><TD style='font-weight:
bold;text-align:middle;font-size: 14;font-family:Arial' bgcolor=#cccccc>NGƯỜI
TẠO</TD><TD style='font-weight: bold;text-align:middle;font-size: 14;font-
family:Arial' bgcolor=#cccccc>NGƯỜI UPDATE</TD></TR><TR><TD style='text-
align:middle;font-size: 12;font-family:Arial' >1</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >D56316806</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' ></TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >Tra truoc</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >kh phản ánh bị trừ tiền , yêu cầu
hủy dv cp
STB:84565240973
Dấu hiệu trừ check CCW
CP=YoloBeauty,A_Number=2000
CP=OneSiSport,A_Number=2000
CP=AHPvKara,A_Number=2000
CP=HTCVMTraffic,A_Number=2000
CP=DTPHandBook,A_Number=3000
CP=DTPCulture247,A_Number=2000
Chuyển BE hỗ trợ</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'

>N</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >0</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >0</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >2021-08-17 11:32:51</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Y</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >N</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >#</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' ><font color="red">Over
SLA</font></TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
></TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >2021-08-17
11:32:51</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
></TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >CSR_789</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Post sales/
Request</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>Open</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >Dịch vụ
GTGT cung cấp theo yêu cầu KH</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >KH yêu cầu hủy dịch vụ CP</TD><TD style='text-align:middle;font-
size: 12;font-family:Arial' >RV004</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' ></TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >TTHCM9A082</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' ></TD></TR><TR><TD style='text-align:middle;font-size: 12;font-
family:Arial' >2</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>D56315878</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84528916606</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >ĐỖ
QUANG HUY</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84528916606</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >Tra
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84528916606
CP=EbuzzVMCook,A_Number=2000 CP=HTCTI4Teen,A_Number=2000
CP=HTCTVNMBongda,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >N</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>0</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >0</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >2021-08-17
>Y</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD style='text-
>84928567939</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
></TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84928567939 CP=ITVASTOPUP,A_Number=2000
CP=ITVASTOPUP,A_Number=2000
CP=WAP,A_Number=5000
CP=VMGEmozik,A_Number=5000
CP=STKVMG,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
12;font-family:Arial' >Hệ thống tự động kích hoạt</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >TTHCM9A277</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' ></TD></TR><TR><TD style='text-
align:middle;font-size: 12;font-family:Arial' >PHAN TRỌNG NGHĨA</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >84585821546</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Tra truoc</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Hủy CP KH YÊU CẦU HỦY DV
CP</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
>CP=EbuzzVmKyNang,A_Number=2000
CP=ABPElearning,A_Number=2000
CP=Iweather,A_Number=2000
CP=STKVMG,A_Number=5000
CP=VMGVOICECHAT,A_Number=5000
CP=VNNPlusCool,A_Number=5000
CP=GDCTiamo,A_Number=5000
CP=Safety4uVHD,A_Number=3000
CP=VHDdailyEng,A_Number=3000
CP=HTSTyPhuTriThuc,A_Number=2000
CP=HTSGO,A_Number=3000
CP=HTSEDU,A_Number=3000
CP=HTS,A_Number=3000
CP=EbuzzMySign,A_Number=2000
CP=FTLvmRadio,A_Number=2000
CP=TeleFBallPlus,A_Number=2000
CP=VMGVMPLUS,A_Number=5000
CP=VMGViSport,A_Number=5000
CP=VMGWAP3G,A_Number=5000
CP=5thMediaLozo,A_Number=5000
CP=IMediaLife,A_Number=5000
CP=GamePortal2,A_Number=5000
CP=A0dtAO,A_Number=3000
kh yêu cầu hủy gói cước V50
kh phản ánh bị trừ phí và yêu cầu hủy dv cp
cc đã ghi nhận và hỗ trợ</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >HUỲNH PHƯỚC THẮNG</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >"Hủy CP
KH nhờ hủy các DV CP trên hệ thống"</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >N</TD><TD style='text-align:middle;font-size: 12;font-
>0</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >2021-08-17
12;font-family:Arial' >KH không nhớ/ không biết</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >DƯƠNG VĂN THIỆN</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Hủy CP
KH nhờ hủy các DV CP trên hệ thống
CP=AnhDucVmHai,A_Number=2000
CP=LotusBizPortal,A_Number=2000
CP=MMobileAnE,A_Number=2000
CP=THVNVoice2You,A_Number=2000
CP=MLineChaoHoa,A_Number=2000
CP=VinaWanUChat,A_Number=2000
CP=ITVASQuiz,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >PHẠM TRỌNG CHUẨN</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >84921736347 -
CP=EbuzzVMCook,A_Number=2000
CP=HTCTVNMBongda,A_Number=2000
CP=HTCVMTravel,A_Number=2000
CP=YoloBeauty,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >BÙI KIM TUYẾN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >Hủy CP KH YÊU CẦU HỦY DV CP</TD><TD
align:middle;font-size: 12;font-family:Arial' >"KH phản ánh bị trừ phí CP
CP=ITVASPokeCall,A_Number=2000
CP=STKNMS,A_Number=2000
CP=HTSWAPPortal,A_Number=2000
Chuyển BE xử lý "</TD><TD style='text-align:middle;font-size: 12;font-
>84927063321 CP=Safety4uVHD,A_Number=3000 CP=DTPCulture247,A_Number=2000
CP=SmartTeVietFood,A_Number=3000 CP=MMobileAnE,A_Number=2000
CP=HTSGO,A_Number=3000 CP=ViettechCare,A_Number=3000</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >"Hủy CP
KH nhờ hủy các DV CP trên hệ thống"
CP=THVNVmIDOL,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN HÒA</TD><TD style='text-
>84928641513 CP=THVNVmIDOL,A_Number=2000 CP=HTCTI4Teen,A_Number=2000
CP=AnhDucVmBaby,A_Number=2000 CP=OneSiSport,A_Number=2000</TD><TD
align:middle;font-size: 12;font-family:Arial' >TRƯƠNG HỮU LỄ</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >ĐỒNG THIỆN PHÁT</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >KH yêu cầu hủy CP
CP=EbuzzVmKyNang,A_Number=2000
CP=HTSTyPhuTriThuc,A_Number=2000</TD><TD style='text-align:middle;font-size:
>PHẠM THỊ THUY NHI</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84585695098</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >Tra truoc</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >Hủy CP
CP=TungVanLoveTV,A_Number=3000
CP=MMobileMyNhan,A_Number=2000
CP=NganHaHealth,A_Number=2000
CP=THVNVmIDOL,A_Number=2000
CP=AHPvKara,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >PHẠM NGỌC CƯỜNG</TD><TD
align:middle;font-size: 12;font-family:Arial' >PHAM MINH TINH</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84924905671 -
CP=VinaWanUChat,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >PHẠM THỊ NA LY</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >Hủy CP
CP=STKA0,A_Number=3000
CP=THVNYourFashion,A_Number=2000
>84523936668CP=TienTienVGame,A_Number=2000
CP=STKA0,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
>84567089751 CP=GHDVitubi,A_Number=2000
CP=A0dtAO,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >MAI THI CHANH</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84583730150
CP=KDMConnectDeal,A_Number=3000
CP=VRTechKIDEO,A_Number=2000
CP=ABPVMSach,A_Number=2000
CP=YoloVMSport,A_Number=2000
CP=HTCTI4Teen,A_Number=2000
CP=WAP,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
>84928005202</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >NGÔ
HOÀNG ĐẢM</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84928005202 - CP=EbuzzVMCook,A_Number=2000
CP=YoloVMSport,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >kh phản ánh NV tên Giang - hổ trợ
KH lúc 8h41p với thái độ ko được tốt - kh yêu cầu kiểm tra lại - cc xin thông tin
nv hỗ trợ thế nào nhưng kh nói kh đang bận , cứ kiểm tra đi, 2 tiếng sau kh sẽ gọi
lại nói sau</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
style='text-align:middle;font-size: 12;font-family:Arial' >Enquiry</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Open</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Vùng phủ sóng</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Khu vực phủ
sóng</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>EN001</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' ></TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >TTHCM9A395</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' ></TD></TR><TR><TD
17-08-2021 08:25:27
</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
align:middle;font-size: 12;font-family:Arial' >TTHCM9A268</TD></TR><TR><TD
align:middle;font-size: 12;font-family:Arial' >TRỊNH THỊ THANH NỮ</TD><TD
CP=THVNVmIDOL,A_Number=2000 CP=TienTienVGame,A_Number=2000</TD><TD
17/08/2021 03:41:13
CP=AnhDucVmBaby
CP=Goldmoon</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >ĐINH MỸ HUỆ</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >THANH PHAN THỊ KIM</TD><TD
CP=AnhDucVmBaby,A_Number=2000
style='text-align:middle;font-size: 12;font-family:Arial' >English_366</TD><TD
align:middle;font-size: 12;font-family:Arial' >"KH phản ánh nên không tư vấn NMC
KH phản ánh bị trừ phí, cc hỗ trợ do sử dụng các dịch vụ tiện ích trên sim, cc hỗ
trợ ghi nhận cho KH
1"</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
align:middle;font-size: 12;font-family:Arial' >LE CHAU THAI DUONG</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >FUB1=>2GB
SIEUUP 12-08-2021 10-09-2021 6GB 4.02GB 1.98GB</TD><TD style='text-
style='text-align:middle;font-size: 12;font-family:Arial' >Complaint</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Vấn đề truy cập
4G</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >Phản ánh tốc
độ truy cập 4G</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>4GCM002</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>TTHCM9A393</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
></TD></TR><TR><TD style='text-align:middle;font-size: 12;font-family:Arial'
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >kh yêu cầu
huy</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
>TRAN HOANG TRUNG</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84569301787 - CP=A0dtAO,A_Number=3000
CP=GHDVitubi,A_Number=1000
CP=TungVanLoveTV,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
SDP|VMG_VMPlus|12100094422900127742
SDP|IMEDIA_vcool|12100155122900128564
SDP|IMEDIA_tiamo|12100241922900129609
CP=ITVASQuiz,A_Number=2000
CP=SmartTeVietFood,A_Number=3000
CP=S4MFaTV,A_Number=2000
CP=DTPHandBook,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
>TRẦN THỊ DIỄM</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84585705902 CP=EbuzzVMCook,
CP=AnhDucVmHai,
CP=HTCVMTravel,
CP=Iweather,
CP=HTCTI4Teen,</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >kh nho huy dv</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >"Huỷ CP
MDN: 84921108516
Thời gian: 17/08/2021 07:59:17

Dấu hiệu: "
align:middle;font-size: 12;font-family:Arial' >BÙI VĂN LỢI</TD><TD style='text-
CP=HTCTVNMBongda,A_Number=2000 CP=AnhDucVmHai,A_Number=2000
CP=THVNVoice2You,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' ><font color="blue">Under
>CP=AnhDucVmBaby,A_Number=2000
kh yêu cầu hủy dv cp
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >"Hủy CP
CP=A0TechUSSDFun,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN BÁO</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >ĐOÀN THỊ HỒNG THỦY</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >84587193610
CP=EbuzzVmKyNang
CP=AnhDucVmBaby
CP=NganHaHealth
CP=THVNYourFashion
CP=MMobileAnE
CP=THVNVoice2You
CP=ITVASQuiz
CP=VinaWanUChat
CP=A0dtAO
CP=ViettechCare
CP=YoloVMSport</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >Tra sau</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84562520696 CP=YoloBeauty,
CP=AHPvKara,</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >khách hàng yc huy dv</TD><TD
align:middle;font-size: 12;font-family:Arial' >CP=STKA0,A_Number=3000
kh yêu cầu hủy gói cước V50 và V7
>NGUYEN THANH TUAN</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >hủy Cp
SDP|VMG_VMPlus
SDP|IMEDIA_Lozo
SDP|IMEDIA_vcool
SDP|VMG_WAP3G
SDP|IMEDIA_tiamo</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>NGUYỄN VĂN HIỆP NGUYỄN VĂN HIỆP</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >84587817664</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >Tra truoc</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >KH yêu cầu hủy CP
CP=AnhDucVmBaby,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
>84589392152</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >LE
NHU TINH</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84589392152
CP=TienTienVGame,A_Number=2000 CP=LotusBizPortal,A_Number=2000
CP=HTCVMTraffic,A_Number=2000 CP=GDCTiamo,A_Number=5000
CP=VMGVMPLUS,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >FUB
1=>2GB
style='text-align:middle;font-size: 12;font-family:Arial' >English_366</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Thông tin USB
Dongle</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >Phản ánh
tốc độ truy cập 3G trên USB / Thiết bị đầu cuối</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >3GCM003</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >Chậm</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >kh yêu cầu hủy dv cp trên hệ thống
CP=TeleFBallPlus,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
>NGUYỄN VĂN BÁO</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84585703995 CP=EbuzzVMCook,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >KH yêu cầu hủy Cp
"</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
>NGUYEN THI KHANH QUYEN</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84522112798 CP=STKA0
CP=EbuzzMySign
CP=EbuzzVmKyNang
CP=OneSiSport
CP=TienTienVGame
CP=YoloBeauty
CP=AHPvKara</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >NGUYEN VAN BAU</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84925367562-CP=A0dtAO,A_Number=3000
CP=Goldmoon,A_Number=3000
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >"Truy cập
mạng chậm
MDN; 84585328128
KH phản ánh truy cập mạng chậm nhiều trang
Cột sóng 4G+ đầy
Dòng máy Oppo
Địa chỉ cụ thể: Thuận Ký, Hòn Đất, Kiên Giang
Thời gian xảy ra: từ ngày 17/06/2021 đến nay
KH đã chọn mạng 4G & Cài đặt APN , tắt nguồn khởi động, xoá bộ nhớ nhưng không cải
thiện"</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
>PHAN VĂN ĐỀN</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>CP=A0TechUSSDFun,A_Number=3000
CP=SmartTeKheoPlus,A_Number=3000
CP=ViettechCare,A_Number=3000
CP=TienTienVGame,A_Number=2000
CP=5thMediaLozo,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
MDN: 84923905020
Thời gian: 17/07/2021 00:26:33
Dấu hiệu: "
align:middle;font-size: 12;font-family:Arial' >CP=AnhDucVmHai,A_Number=2000
KH nhờ hủy chuyển be</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYEN THI KIM MY</TD><TD
CP=OneSiSport,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
>TRẦN THỊ THU SƯƠNG</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84565335191
CP=YoloVMSport,A_Number=2000 CP=LotusBizPortal,A_Number=2000
CP=THVNVmIDOL,A_Number=2000 CP=TungVanLoveTV,A_Number=3000</TD><TD style='text-
>LƯƠNG BÍCH LAM</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >Hủy CP
hủy dv cp
STB:84926382999
SDP|IMEDIA_lifeinfo
SDP|VMG_VMPlus
SDP|IMEDIA_Lozo
SDP|IMEDIA_vcool

truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >"KH phản
ánh nên không tư vấn NMC
align:middle;font-size: 12;font-family:Arial' >HOANG VAN TIEN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN THANH TRƯỞNG</TD><TD
>HOÀNG MINH THANH</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84924166660 CP=ITVASPokeCall
CP=YoloBeauty
CP=TienTienVGame
CP=AHPvKara
CP=HTCVMTraffic
CP=STKA0
CP=HTSWAPPortal
CP=HTS
CP=HTSTyPhuTriThuc
CP=HTSGO
CP=DTPCulture247
CP=THVNVoice2You
CP=EbuzzVmKyNang
CP=HTSWAPPortal
CP=EbuzzMySign</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN CHÍNH</TD><TD
CP=KDMConnectDeal,A_Number=3000</TD><TD style='text-align:middle;font-size:
hủy dv cp
STB:84929442343

>NGUYỄN VĂN BÁU</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >KH yêu cầu
hủy CP
CP=ITVASTOPUP,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
>84925602222
17/08/2021 02:13:54
CP=IMediaLife
CP=HTS
CP=HTSWAPPortal
CP=VMGViSport
CP=HTSGO
CP=Safety4uVHD
CP=HTSEDU
CP=STKVMG
CP=HTSTyPhuTriThuc
CP=VMGEmozik,
CP=VHDdailyEng
CP=WAP
SDP|VMG_WAP3G
CP=VHDdailyEng</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >"Hỏi đầu số liên kết
KH hỏi thông tin đầu số 5xxx , CC đã kiểm tra và hỗ trợ KH soạn HUY TBDV gửi 555
cho KH"</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>NGUYỄN VĂN CƯỜNG</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >hủy CP
SDP|YOLO_ElsaSpeak</TD><TD style='text-align:middle;font-size: 12;font-
>84923035334 CP=MLineChaoHoa,A_Number=2000 CP=A0dtAO,A_Number=3000
CP=EbuzzVMCook,A_Number=2000 CP=LotusBizPortal,A_Number=2000</TD><TD
align:middle;font-size: 12;font-family:Arial' >NGUYỄN THỊ THANH DUNG</TD><TD
gửi be hỗ trợ</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84522116780 - CP=THVNYourFashion,A_Number=2000 CP=Goldmoon,A_Number=3000
CP=EbuzzMySign,A_Number=2000 CP=ITVASQuiz,A_Number=2000 CP=THVNVmIDOL,A_Number=2000
CP=Iweather,A_Number=2000 CP=HTCVMTraffic,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >LÊ HUỲNH QUANG VINH</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >hủy Cp
>PHẠM DUY NĂNG</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84923462324 CP=HTSEDU
CP=HTSWAPPortal
CP=HTSGO
SDP|YOLO_ElsaSpeak|
CP=HTSWAPPortal
CP=HTSTyPhuTriThuc
CP=MMobileAnE
CP=EbuzzVMCook
CP=HTCTVNMBongda
CP=AHPvKara
CP=Iweather
CP=THVNVmIDOL
CP=VinaWanUChat
CP=GHDVitubi</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >NGUYỄN ĐỨC MINH</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >kh nho huy dv</TD><TD
hủy dv cp
STB:84928272737

>THANH PHAN THỊ KIM</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >"Hủy CP
CP=EbuzzVMCook,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
CP=SmartTeKheoPlus,A_Number=3000</TD><TD style='text-align:middle;font-size:
align:middle;font-size: 12;font-family:Arial' >KH muốn kiểm tra số tháng cam kết
còn lại sdt84928300000
CC đã xcs minh chính chủ</TD><TD style='text-align:middle;font-size: 12;font-
style='text-align:middle;font-size: 12;font-family:Arial' >Gói cước trả trước
(P02)</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >Chương
trình SIM SỐ ĐẸP dành cho BS & Flagship stores</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >EP161</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >NGUYEN BICH THUY</TD><TD
SDP|VMG_Visport
SDP|VMG_Voichat
MDN: 84925836603
Thời gian: 17/07/2021 00:35:08
Dấu hiệu: "
CP=THVNYourFashion,A_Number=2000</TD><TD style='text-align:middle;font-size:
align:middle;font-size: 12;font-family:Arial' >kh muốn biết cam kết còn bn tháng
MDN :84921567666
chuyển BE hổ trợ</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
CP=TeleFBallPlus,A_Number=2000</TD><TD style='text-align:middle;font-size:
CP=THVNVmIDOL,A_Number=2000 CP=AnhDucVmHai,A_Number=2000
CP=LotusBizPortal,A_Number=2000 CP=YoloBeauty,A_Number=2000</TD><TD
align:middle;font-size: 12;font-family:Arial' >PHAN THANH TUNG</TD><TD style='text-
family:Arial'
>84927825157</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >BÙI
VĂN THƯ</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>CP=YoloBeauty,A_Number=2000
CP=EbuzzMySign,A_Number=2000 CP=SmartTeKheoPlus,A_Number=3000
CP=A0TechUSSDFun,A_Number=3000 CP=TungVanLoveTV,A_Number=3000
Chuyển BE hỗ trợ xử lí</TD><TD style='text-align:middle;font-size: 12;font-
>NGUYỄN VĂN MẠNH</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >hủy cp
cc chuyển be hỗ trợ
CP=HTCTI4Teen,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >"KH phản ánh nên không tư vấn NMC
12;font-family:Arial' >KH tự đăng ký</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >TTHCM8A612</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' ></TD></TR><TR><TD style='text-align:middle;font-size:
12;font-family:Arial' >101</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >D56315520</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >PHẠM THỊ NA LY</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >Hủy CP
family:Arial' ></TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84924473780 - CP=HTCVMTraffic,A_Number=2000 SDP|IMEDIA_Lozo SDP|VMG_VMPlus| SDP|
IMEDIA_lifeinfo CP=STKA0,A_Number=3000 SDP|VMG_Visport|
CP=EbuzzMySign,A_Number=2000 SDP|IMEDIA_tiamo| SDP|VMG_Voichat SDP|
IMEDIA_vcool CP=Iweather,A_Number=2000 CP=ABPElearning,A_Number=2000
CP=VMGWAP3G,A_Number=5000 CP=VMGViSport,A_Number=5000 CP=VMGVMPLUS,A_Number=5000
CP=GDCTiamo,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >BÙI THANH NHÃ</TD><TD style='text-
MDN: 84923640460
Thời gian: 17/08/2021 03:10:29
Dấu hiệu: "
CP=MMobileAnE,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
hủy dv cp
STB:84569485961

truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >"Huỷ CP
MDN: 84927944119
Thời gian: 16/08/2021 08:06:07
Dấu hiệu: "
align:middle;font-size: 12;font-family:Arial' >TRẦN THỊ HƯƠNG NA</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >hủy cp
align:middle;font-size: 12;font-family:Arial' >TRẦN THIỆN ĐỈNH</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >kh yêu cầu hủy cp trên hệ thống
chuyển be hủy giúp kh</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >TRẦN QUANG HUY</TD><TD style='text-align:middle;font-size: 12;font-
kh nhờ hủy chuyển be</TD><TD style='text-align:middle;font-size: 12;font-
MDN: 84929239428
Thời gian: 29/07/2021 17:05:24
Dấu hiệu: "
family:Arial' >TRƯƠNG CHÍ LINH</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >Tra sau</TD><TD style='text-align:middle;font-size: 12;font-
15/08/2021 18:32:37
family:Arial' >SHOP HAI BA TRUNG</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >hủy cp
CP=HTCVMTravel,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >FUB 1=>2GB
Số thuê bao: 84584877827
align:middle;font-size: 12;font-family:Arial' >TTHCM8A077</TD></TR><TR><TD
align:middle;font-size: 12;font-family:Arial' >ĐINH VĂN THUẬN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84589145234 CP=IMediaLife
CP=GamePortal2
CP=WAP
CP=VMGEmozik
CP=STKVMG
CP=VMGVOICECHAT
CP=STKA0
CP=EbuzzMySign
SDP|VMG_VMPlus|
SDP|IMEDIA_Lozo|</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >PHẠM CÔNG HUY</TD><TD style='text-
CP=A0TechUSSDFun,A_Number=3000
CP=AnhDucVmHai,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >PHẠM DUY NĂNG</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84585294581 CP=HTCVMTravel
CP=AnhDucVmHai
CP=HTCTVNMBongda
CP=VMGViSport
CP=VMGWAP3G
CP=5thMediaLozo
CP=IMediaLife
CP=GamePortal2
CP=WAP
CP=EbuzzMySign
SDP|VMG_WAP3G|
SDP|IMEDIA_tiamo|</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >VO VAN TRUNG</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84924457048 CP=HTCVMTravel,
CP=ABPElearning
CP=TienTienVGame,
CP=AHPvKara,
CP=THVNVmIDOL,</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >NGUYỄN NHẬT MINH</TD><TD
14/08/2021 15:33:37
align:middle;font-size: 12;font-family:Arial' >TRƯƠNG THANH LÂM</TD><TD
>84927532388 -CP=ITVASQuiz,A_Number=2000 CP=THVNYourFashion,A_Number=2000 -KH yêu
cầu hủy DV</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
style='text-align:middle;font-size: 12;font-family:Arial' >Social_Facebook</TD><TD
align:middle;font-size: 12;font-family:Arial' >ĐINH THỊ HƯƠNG HỒNG HẠNH</TD><TD
family:Arial' >NGUYEN HUU TU</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >kh nhờ kiểm tra số tháng cam kết còn lại</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial'
>84923914610CP=DTPCulture247,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >KH nhờ hủy các DV CP trên hệ thống"
CP=HTCVMTraffic,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
CP=HTCVMTraffic,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN PHƯỚC VĂN</TD><TD
CP=THVNVmIDOL
CP=HTCVMTraffic
CP=Iweather
CP=ABPElearning
CP=EbuzzVMCook
CP=THVNYourFashion
CP=MLineChaoHoa
CP=STKA0
CP=A0dtAO
CP=VinaWanUChat</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >NGUYỄN THỊ HƯỜNG</TD><TD
CP=VinaWanUChat,A_Number=2000 CP=STKA0,A_Number=3000</TD><TD style='text-
ánh bị trừ phí CP
family:Arial' >NGUYỄN THỊ THANH DUNG</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >"Hủy CP
gửi be hỗ trơ</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >kh phản
ánh bị trừ tiền , yêu cầu hủy dv cp
STB:84923684302
SDP|YOLO_ElsaSpeak

MDN: 84922266113
Thời gian: 21/07/2021 05:36:10
Dấu hiệu: "
CP=TienTienVGame,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
CP=ITVASTOPUP,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
>84564986930 - KH nhờ hủy dịch vụ CP
check CCW: CP=Iweather,A_Number=2000 CP=HTCVMTraffic,A_Number=2000
CP=LotusBizPortal,A_Number=2000</TD><TD style='text-align:middle;font-size:
family:Arial' >PHUNG CONG MANH</TD><TD style='text-align:middle;font-size: 12;font-
17/08/2021 09:41:45
CP=KDMradionews,A_Number=2000
CP=Iweather,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
CP=HTSGO,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >ĐINH THỊ HƯƠNG HỒNG HẠNH</TD><TD
family:Arial' >CHU VĂN CHƯƠNG</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84567453462 - CP=ABPElearning,A_Number=2000
SDP|YOLO_ElsaSpeak
CP=EbuzzVmKyNang,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >BÙI QUANG HUY</TD><TD style='text-align:middle;font-size: 12;font-
CP=THVNVmIDOL,A_Number=2000 CP=NganHaHealth,A_Number=2000
CP=ABPElearning,A_Number=2000 CP=LotusBizPortal,A_Number=2000
>84923866859 - CP=YoloVMSport,A_Number=2000
CP=HTSEDU,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
>84923140075
CP=TienTienVGame,A_Number=2000 CP=ABPElearning,A_Number=2000
family:Arial' >VŨ HỒNG KHANH</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >TRẦN THỊ MẬN</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >hủy cp
align:middle;font-size: 12;font-family:Arial' >NGUYỄN HỒNG TÂM</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >hủy cp
SDP|VMG_WAP3G|
SDP|IMEDIA_tiamo|
SDP|VMG_Gameportal|
SDP|VMG_Visport|
SDP|IMEDIA_lifeinfo|
SDP|VMG_VMPlus|
CP=HTSWAPPortal,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >CP=THVNVmIDOL,A_Number=2000
SDP|YOLO_ElsaSpeak|
MDN: 84927867823
Thời gian: 17/08/2021 10:42:15
Dấu hiệu: "
align:middle;font-size: 12;font-family:Arial' >NGUYỄN KHIÊM NHƯỜNG</TD><TD
align:middle;font-size: 12;font-family:Arial' >TRẦN GIANG EM</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >KH nhờ hủy các DV CP trên hệ thống
align:middle;font-size: 12;font-family:Arial' >CP=TienTienVGame,A_Number=2000
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >KH NHỜ
HỦY CP
align:middle;font-size: 12;font-family:Arial' >LÊ MINH THẾ</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN THỊ THANH DUNG</TD><TD
family:Arial' >VO THU CUC KHONG</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >kh nho huy dv</TD><TD style='text-align:middle;font-size:
align:middle;font-size: 12;font-family:Arial' >TRẦN QUANG HUY</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >CP=VMGEmozik,A_Number=5000
align:middle;font-size: 12;font-family:Arial' >LÊ VĂN NGÀ</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >DƯƠNG VĂN THẢO</TD><TD style='text-
CP=LotusBizPortal,A_Number=2000 CP=HTCTVNMBongda,A_Number=2000
CP=AHPvKara,A_Number=2000 CP=EbuzzVMCook,A_Number=2000
CP=MMobileMyNhan,A_Number=2000 CP=MMobileAnE,A_Number=2000
CP=HTCTVNMBongda,A_Number=2000 CP=EbuzzVMCook,A_Number=2000
family:Arial' >LÂM VĂN VĨNH</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >CP=ABPVMSach,A_Number=2000
16/08/2021 10:10:57
kh yêu cầu huỷ dv cp</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >QUOC TIEN DO</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >CP=HTCVMTraffic,A_Number=2000
CP=IMediaLife,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >LƯƠNG VÂN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >CP=AHPvKara,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >LÊ VĂN HỒ</TD><TD style='text-
UnlimitFT4 13-08-2021 12-09-2021 4.5GB 2.52GB 1.98GB</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >BÙI QUANG HUY</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >LÊ CÔNG TÂM</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84522401485 CP=OneSiSport,
CP=AnhDucVmBaby,
CP=EbuzzVMCook,
CP=THVNVmIDOL,
CP=YoloBeauty,</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >HOÀNG THỊ NGA</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >kh yêu cầu hủy cp</TD><TD
family:Arial' >TRẦN QUANG HUY</TD><TD style='text-align:middle;font-size: 12;font-
SDP|VMG_Visport|
SDP|VMG_WAP3G|
SDP|IMEDIA_Lozo|
SDP|VMG_Gameportal|
SDP|IMEDIA_tiamo|
SDP|VMG_Voichat|
SDP|VMG_VMPlus|
align:middle;font-size: 12;font-family:Arial' >TRAN TAN TU</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >VŨ MẠNH HIỀU</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >TRẦN THỊ HUYỀN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial'
>84565606378 CP=Iweather,A_Number=2000
CP=EbuzzMySign,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
CP=ViettechCare,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
CP=ABPElearning,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN BÁU</TD><TD style='text-
SDP|VMG_Gameportal
family:Arial' >NGUYỄN ĐỨC MINH</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >84929681593
16/08/2021 08:31:18
family:Arial' >NGUYEN VAN NICH</TD><TD style='text-align:middle;font-size: 12;font-
CP=TungVanLoveTV,A_Number=3000 CP=THVNVoice2You,A_Number=2000
CP=THVNYourFashion,A_Number=2000 CP=EbuzzVMCook,A_Number=2000
CP=HTCVMTraffic,A_Number=2000 CP=AnhDucVmBaby,A_Number=2000
CP=OneSiSport,A_Number=2000 CP=DTPCulture247,A_Number=2000
STB:84929377981

family:Arial' >LÊ THỊ TRÂM</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84925653965 - CP=AHPvKara,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >TRƯƠNG CHÍ LINH</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Tra sau</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >KH phản ánh 2 nhân viên
trước cuộc gọi này
- Nhân viên đầu hold máy quá lâu không trả lời, KH phải tự gác máy
- Nhân viên thứ 2 thông báo gọi lại sau nhưng không gọi lại
Thời gian gọi ngày 18/7</TD><TD style='text-align:middle;font-size: 12;font-
style='text-align:middle;font-size: 12;font-family:Arial' >Dịch vụ</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Các đầu số miễn phí/
Hướng dẫn dịch vụ</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >EO001</TD><TD style='text-align:middle;font-size: 12;font-
>CHÂU THANH HUY</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84563834454 - CP=THVNVmIDOL,A_Number=2000
17-08-2021 13:09:55
KH yêu cầu xử lý gấp</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >TTHCM9A286</TD></TR><TR><TD style='text-align:middle;font-size:
align:middle;font-size: 12;font-family:Arial' >VÕ VĂN ĐƯỢC</TD><TD style='text-
>84567427132
SDP|YOLO_ElsaSpeak|</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >DANG HOAI PHONG</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >HUY CP- 84929745431
CP=VHDdailyEng,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN KHẮC MẠNH</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >KH yêu cầu hủy CP
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >SDP|
YOLO_ElsaSpeak
align:middle;font-size: 12;font-family:Arial' >HẢI HUỲNH THANH HẢI</TD><TD
-5000 SDP|VMG_Voichat|</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >TRẦN DUY HOAN</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84585739672 - CP=DTPHandBook,A_Number=3000
align:middle;font-size: 12;font-family:Arial' >PHẠM NGỌC CƯỜNG</TD><TD
align:middle;font-size: 12;font-family:Arial' >KH yêu cầu hủy dịch vụ CP
84589474034
04/08/2021 01:15:18
CP=HTSTyPhuTriThuc,A_Number=2000</TD><TD style='text-align:middle;font-size:
family:Arial' >TRẦN THỊ THU SƯƠNG</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >hủy Cp
family:Arial' >TRẦN VĂN PHÚ</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84522939954 CP=EbuzzVMCook,
CP=THVNVmIDOL,
CP=HTCVMTraffic,
CP=ABPElearning,
CP=AHPvKara</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >HỒ THỤC ÐÌNH</TD><TD style='text-
CP=MMobileAnE,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >VŨ VĂN KHOA</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >kh nho huy dv</TD><TD style='text-align:middle;font-size: 12;font-
>CP=Iweather,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >84569969025 - KH nhờ hủy dịch vụ CP
check CCW: CP=YoloVMSport,A_Number=2000 CP=AnhDucVmHai,A_Number=2000
06/08/2021 14:19:07
family:Arial' >NGÔ THỊ MINH KHÁNH</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >KH yêu cầu hủy CP
SDP|IMEDIA_lifeinfo
SDP|VMG_VMPlus
17-08-2021 12:32:54
KH yêu cầu xử lý gấp</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >NGUYEN THI KIM MY</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >Hủy CP
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >KH nhờ
hủy các DV CP trên hệ thống"
CP=VNNPlusCool,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >LÊ VĂN HỒ</TD><TD style='text-align:middle;font-size: 12;font-
MDN: 84926313273
Thời gian: 21/07/2021 08:28:09
Dấu hiệu: "
align:middle;font-size: 12;font-family:Arial' >LƯƠNG VÂN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84923991137 CP=HTCTVNMBongda
CP=AnhDucVmHai,
CP=OneSiSport,
CP=HTCVMTravel,</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >NGUYỄN TRÀ MY</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >NGUYEN HUU LONG</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >CP=ABPElearning,A_Number=2000
CP=HTCVMTravel,A_Number=2000 CP=AHPvKara,A_Number=2000 CP=Iweather,A_Number=2000
CP=LotusBizPortal,A_Number=2000 CP=HTCTI4Teen,A_Number=2000</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >khách hàng phản ánh thông tin bị
trừ tiền do dịch vụ CP
21/07/2021 12:28:54</TD><TD style='text-align:middle;font-size: 12;font-
CP=GamePortal2,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
>CP=A0dtAO,A_Number=3000
align:middle;font-size: 12;font-family:Arial' >LÊ ANH TÚ</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >hủy CP
CP=DTPCulture247,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
>84585713050 CP=HTCVMTravel,A_Number=2000 CP=Iweather,A_Number=2000
CP=ABPElearning,A_Number=2000</TD><TD style='text-align:middle;font-size:
align:middle;font-size: 12;font-family:Arial' >KH NHỜ HỦY CP
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN AN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >TRẦN TUYỀN LÂM</TD><TD style='text-
family:Arial' >DƯƠNG VĂN THẢO</TD><TD style='text-align:middle;font-size: 12;font-
CP=VMGViSport,A_Number=5000 CP=VMGVMPLUS,A_Number=5000 CP=OneSiSport,A_Number=2000
CP=NganHaHealth,A_Number=2000 CP=THVNVmIDOL,A_Number=2000
CP=ABPElearning,A_Number=2000 CP=HTCVMTravel,A_Number=2000
family:Arial' >ĐĂNG NGUYỄN VỸ</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84927277197 - CP=5thMediaLozo,A_Number=5000
SDP|VMG_Visport
SDP|IMEDIA_Lozo
SDP|IMEDIA_vcool
SDP|IMEDIA_tiamo
SDP|VMG_Gameportal
SDP|VMG_WAP3G
SDP|IMEDIA_lifeinfo
SDP|VMG_VMPlus</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >THANH VIEN PHAM</TD><TD style='text-
family:Arial' >ĐẶNG XUÂN MƯỜI</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84928571308 - CP=EbuzzMySign,A_Number=2000</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >TRƯƠNG VĂN NGỌC KHÁ</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >HUY CP- 84528825845
SDP|YOLO_ElsaSpeak|</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >TRẦN HỒNG MUỘI</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >PHAN HỮU HOÀN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >kh muốn kiểm tra số tháng cam kết
còn lại 84928451234
chuyển hỗ trợ cho Kh</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGHỊ NGUYỄN HỮU</TD><TD
STB:84528679774
SDP|YOLO_ElsaSpeak

family:Arial' >NGUYỄN ĐỨC MINH</TD><TD style='text-align:middle;font-size:
SDP|YOLO_ElsaSpeak|
family:Arial' >ĐẶNG THỊ LỆ HẰNG</TD><TD style='text-align:middle;font-size:
>CP=A0dtAO,A_Number=3000
CP=STKNMS,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >NGUYỄN QUỐC TUẤN</TD><TD style='text-align:middle;font-size:
family:Arial' >CAO THỊ HỒ NGUYỆT</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >84923123874 CP=AnhDucVmBaby
CP=OneSiSport
CP=LotusBizPortal
CP=HTCTI4Teen
CP=THVNVmIDOL
CP=MLineChaoHoa
CP=GHDVitubi
CP=A0dtAO
CP=HTS
CP=HTSEDU
CP=HTSGO
CP=MMobileAnE
CP=MMobileMyNhan
align:middle;font-size: 12;font-family:Arial' >PHẠM THANH ĐÀI</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >KH yêu cầu chặn CP
SDP|YOLO_ElsaSpeak
CP=GHDVitubi,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >LÊ TRANG ANH</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >KH yêu cầu hủy CP
>84565280805 - CP=DTPCulture247,A_Number=2000
CP=5thMediaLozo,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >PHAN VĂN VĂN</TD><TD style='text-
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >khách hàng
phản ánh thông tin bị trừ tiền do dịch vụ CP
>84921826768 - CP=TienTienVGame,A_Number=2000 CP=OneSiSport,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >LE THI CAM VAN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >LÊ XUÂN LAN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84522464468 CP=ABPElearning,
CP=YoloVMSport,
CP=TienTienVGame,
CP=HTCTVNMBongda,
CP=OneSiSport,</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
CP=YoloVMSport,A_Number=2000 CP=AHPvKara,A_Number=2000
CP=NganHaHealth,A_Number=2000 CP=AnhDucVmHai,A_Number=2000</TD><TD style='text-
>84923858799 CP=ITVASQuiz,A_Number=2000 CP=VMGVMPLUS,A_Number=5000
CP=GDCTiamo,A_Number=5000 CP=VMGVOICECHAT,A_Number=5000</TD><TD
align:middle;font-size: 12;font-family:Arial' >VTUGHI YGLU</TD><TD style='text-
17/08/2021 09:00:23
CP=A0dtAO
CP=ViettechCare
CP=HTSTyPhuTriThuc
CP=MMobileAnE
CP=Goldmoon
CP=ITVASTOPUP
CP=VinaWanUChat
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN CHÍ</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >KH nhờ hủy các DV CP trên hệ thống
align:middle;font-size: 12;font-family:Arial' >84583399311 SDP|IMEDIA_vcool SDP|
VMG_VMPlusCP=HTSTyPhuTriThuc,A_Number=2000
SDP|VMG_Visport SDP|VMG_Gameportal| SDP|VMG_WAP3G SDP|VMG_Voichat|
SDP|IMEDIA_LozoCP=Safety4uVHD,A_Number=3000</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >KH hỏi thông tin gia hạn Của gói
STUP_2020, CC đã kiểm tra và hỗ trợ cho KH"</TD><TD style='text-align:middle;font-
size: 12;font-family:Arial' >N</TD><TD style='text-align:middle;font-size: 12;font-
(P02)</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >SIM Siêu
Thánh UP (2020)</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>EP189</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' ></TD><TD
17/08/2021 02:16:00
CP=VMGLiveNews
CP=ViettechCare
CP=A0dtAO
CP=Goldmoon
CP=EbuzzMySign
CP=SmartTeVietFood</TD><TD style='text-align:middle;font-size: 12;font-
CP=AHPvKara,A_Number=2000 CP=Iweather,A_Number=2000 CP=YoloBeauty,A_Number=2000
CP=LotusBizPortal,A_Number=2000 CP=ABPElearning,A_Number=2000
CP=THVNYourFashion,A_Number=2000 CP=THVNVoice2You,A_Number=2000
CP=ABPElearning,A_Number=2000 CP=SmartTeKheoPlus,A_Number=3000
>84585714537 CP=MMobileAnE,A_Number=2000
SDP|YOLO_ElsaSpeak
align:middle;font-size: 12;font-family:Arial' >CP=IMediaLife,A_Number=5000
chuyển hỗ trợ</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
CP=YoloVMSport,A_Number=2000 CP=EbuzzMySign,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >"Truy cập mạng chậm
MDN; 84583008813
Cột sóng H+ đầy
Dòng máy Samsung
Địa chỉ cụ thể: Quận Bình Thạnh TP HCM
Thời gian xảy ra: từ ngày 17/8/2021 đến nay
KH đã chọn mạng 3G, tắt nguồn khởi động, xoá bộ nhớ nhưng không cải thiện"</TD><TD
align:middle;font-size: 12;font-family:Arial' >TRẦN VĂN HẢI</TD><TD style='text-
SDP|VMG_WAP3G|12100094922000096818
SDP|IMEDIA_tiamo|32100152022000020539</TD><TD style='text-align:middle;font-size:
family:Arial' >LE THI THANH</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >MDN 84929657551
KH yêu cầu hủy PC
family:Arial' >TRƯƠNG THANH LÂM</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >CP=TienTienVGame,A_Number=2000
family:Arial' >NGUYỄN VĂN THOẠI</TD><TD style='text-align:middle;font-size:
STB:84585722961

>84587912480
16/08/2021 06:15:33
CP=MLineChaoHoa
CP=EbuzzVMCook
CP=THVNVmIDOL
CP=HTCTI4Teen
CP=YoloVMSport
CP=ABPVMSach
CP=ITVASPokeCall
CP=VinaWanUChat
CP=TeleFBallPlus</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN HIỆP NGUYỄN VĂN
HIỆP</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >"Truy cập
mạng chậm
MDN; 84925271329
Cột sóng 4G+ đầy
Dòng máy oppo
Địa chỉ cụ thể: quận 12, hcm
Thời gian xảy ra: từ ngày 10/8 đến nay
KH đã chọn mạng 4G & Cài đặt APN , tắt nguồn khởi động, xoá bộ nhớ nhưng không cải
thiện"</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >Số thuê
bao 84926268989
KH muốn biết còn lại bao nhiêu tháng cam kết
cc đã xác minh TTTB
chuyển be</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >"Ý kiến đóng góp
KH mong muốn VNM nên …"KH có ý kiến về việc chuyển mạng giữ số với các loại sim số
đẹp, khu vực KH sóng kém dẫn đến KH dùng không được, kính mong nhà mạng xem xét
tạo mọi điều kiện tốt nhất cho KH"</TD><TD style='text-align:middle;font-size:
style='text-align:middle;font-size: 12;font-family:Arial' >Dịch vụ</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >Ý kiến đóng góp của
khách hàng</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>EO009</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' ></TD><TD
family:Arial' >ĐỖ QUỐC HUY</TD><TD style='text-align:middle;font-size: 12;font-
SDP|IMEDIA_lifeinfo
SDP|IMEDIA_Lozo</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84563044306 CP=AnhDucVmHai,A_Number=2000 CP=MMobileMyNhan,A_Number=2000
CP=VinaWanUChat,A_Number=2000 CP=THVNYourFashion,A_Number=2000
CP=YoloBeauty,A_Number=2000 CP=OneSiSport,A_Number=2000
CP=S4MFaTV,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN THỊ MINH PHÚ</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >HUY CP- 84582123233
CP=ABPVMSach,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
SDP|YOLO_ElsaSpeak
MDN: 84528037811
Thời gian: 15/08/2021 13:58:30
Dấu hiệu: "
CP=VNNPlusCool,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >VÕ THỊ NHƯ QUỲNH</TD><TD
family:Arial' >NGUYỄN HỒNG TÂM</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN CÔNG</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >LÊ THỊ NGỌC TRANG</TD><TD
CP=EbuzzVMCook
CP=HTCVMTraffic
CP=Iweather
CP=A0TechUSSDFun
CP=LotusBizPortal</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
CP=EbuzzVmKyNang,A_Number=2000 CP=AHPvKara,A_Number=2000
CP=THVNVmIDOL,A_Number=2000 CP=NganHaHealth,A_Number=2000</TD><TD style='text-
>CP=ITVASQuiz,A_Number=2000
SDP|YOLO_ElsaSpeak|
align:middle;font-size: 12;font-family:Arial' >NGUYỄN HOÀNG VŨ</TD><TD style='text-
family:Arial' >NGUYỄN KHẮC MẠNH</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >kh yêu cầu hủy cp</TD><TD style='text-align:middle;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN LÊ ANH TÍN</TD><TD
align:middle;font-size: 12;font-family:Arial' >TRẦN THỊ MẬN</TD><TD style='text-
hủy dv cp
STB:84569412714

align:middle;font-size: 12;font-family:Arial' >TA THI YEN NHI</TD><TD style='text-
CP=NganHaHealth,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >CHU VĂN CHƯƠNG</TD><TD style='text-
HTSWAPPortal
EbuzzVMCook</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
family:Arial' >LÊ ANH TÚ</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >DƯƠNG THỊ HUYỀN TRÂM</TD><TD
CP=HTSTyPhuTriThuc
CP=HTS
CP=TungVanLoveTV
CP=STKA0
CP=YoloVMSport
CP=THVNVmIDOL
CP=HTCVMTraffic
CP=EbuzzVmKyNang</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
family:Arial' >HUỲNH ĐOAN TRỰC</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >Hủy CP KH YÊU CẦU HỦY DV CP</TD><TD style='text-
family:Arial' >DƯƠNG VĂN THẢO</TD><TD style='text-align:middle;font-size: 12;font-
CP=THVNVmIDOL,A_Number=2000 CP=YoloVMSport,A_Number=2000
CP=YoloVMSport,A_Number=2000 CP=DTPHandBook,A_Number=3000
MDN: 84926939430
Thời gian: 20/07/2021 06:51:53

Dấu hiệu: "
17/08/2021 07:52:00
CP=ABPElearning
CP=HTCVMTravel
CP=AnhDucVmHai
CP=YoloBeauty
CP=EbuzzVMCook
CP=MLineChaoHoa</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >NGUYEN BICH THUY</TD><TD
hủy dv cp
STB:84563470619

family:Arial' >TRẦN THỊ THU SƯƠNG</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >Hủy CP
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >kh hỏi
thông tin số tháng cam kết còn
chuyển be kiểm tra</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGÔ THỊ MINH KHÁNH</TD><TD
family:Arial' >LÊ HOÀNG HẢI</TD><TD style='text-align:middle;font-size: 12;font-
>84928359159 - CP=MMobileMyNhan,A_Number=2000 CP=MMobileAnE,A_Number=2000
CP=HTCVMTraffic,A_Number=2000 CP=LotusBizPortal,A_Number=2000
CP=TienTienVGame,A_Number=2000 CP=EbuzzVmKyNang,A_Number=2000
CP=ABPVMSach,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >ĐẶNG ÐẠI DƯƠNG</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >hủy Cp
SDP|IMEDIA_vcool</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
>84562507862 CP=Iweather,A_Number=2000 CP=AnhDucVmHai,A_Number=2000
CP=A0dtAO,A_Number=3000 CP=EbuzzVmKyNang,A_Number=2000
17/08/2021 10:17:22
CP=TungVanLoveTV
CP=DTPHandBook
CP=A0dtAO
CP=STKA0</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
family:Arial' >DINH THI CAT LY</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >LÊ THỊ NGỌC TRANG</TD><TD style='text-align:middle;font-size:
04/08/2021 02:28:19
CP=VinaWanUChat
CP=Goldmoon</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >CP=HTCTVNMBongda,A_Number=2000
kh yêu cầu hủy gói cước V50
CP=STKVMG,A_Number=5000 CP=NganHaHealth,A_Number=2000
CP=AnhDucVmHai,A_Number=2000</TD><TD style='text-align:middle;font-size:
align:middle;font-size: 12;font-family:Arial' >PHẠM CÔNG DOANH</TD><TD style='text-
SDP|YOLO_ElsaSpeak|
SDP|VMG_VMPlus|
SDP|IMEDIA_vcool
SDP|VMG_WAP3G|
SDP|VMG_Visport|
SDP|IMEDIA_Lozo|
SDP|VMG_Voichat|
SDP|VMG_Gameportal|
SDP|IMEDIA_tiamo|</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >HÀ THỊ LỆ</TD><TD style='text-
>CP=AHPvKara,A_Number=2000
kh yêu cầu chặn dv flash sms
family:Arial' >CHUNG THỊ HỒNG NHI</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >84924313087
17/08/2021 11:17:10
CP=LotusBizPortal
CP=AnhDucVmHai
CP=OneSiSport
CP=Iweather
CP=EbuzzVMCook
CP=VMGWAP3G</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >VÕ VĂN LỌ</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >THỊ PHƯƠNG ĐẶNG</TD><TD
SDP|VMG_Visport</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >SHOP HAI BA TRUNG</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >KH nhờ hủy các DV CP
trên hệ thống
MDN: 84586448523
Thời gian: 17/08/2021 11:16:17
Dấu hiệu: "
CP=VMGViSport,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN VĂN BÁO</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >84922656564CP=WAP,A_Number=5000
SDP|VMG_Gameportal
17/08/2021 08:55:42
CP=Iweather
CP=YoloBeauty
CP=TienTienVGame
CP=AnhDucVmBaby
CP=EbuzzVmKyNang
CP=HTSEDU
align:middle;font-size: 12;font-family:Arial' >TRƯỜNG AN HUỲNH THỊ</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial'
>CP=ABPVMSach,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >NGUYEN THI KHANH QUYEN</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >84522120050 CP=AHPvKara
CP=NganHaHealth
CP=YoloVMSport
CP=HTCTI4Teen
CP=DTPCulture247
CP=TungVanLoveTV
CP=SmartTeKheoPlus
CP=ViettechCare</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
family:Arial' >QUOC TIEN DO</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYEN VAN BAU</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >HUỲNH NGỌC THẢO KỲ</TD><TD
align:middle;font-size: 12;font-family:Arial' >TRẦN NGUYỄN MINH SANG</TD><TD
align:middle;font-size: 12;font-family:Arial' >LÊ ANH TÚ</TD><TD style='text-
84523736335
17/08/2021 14:10:36
align:middle;font-size: 12;font-family:Arial' >ĐINH THANH HOÀNG</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >FUB 1=>2GB
UnlimitSTD 13-08-2021 12-09-2021 6GB 5GB 1GB</TD><TD style='text-
truoc</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >khách
hangyc huy dv</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >LÊ THỊ NGỌC TRANG</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial' >KH NHO HUY DV</TD><TD
align:middle;font-size: 12;font-family:Arial' >NGUYEN VAN NICH</TD><TD style='text-
UnlimitSTD 16-08-2021 15-09-2021 6GB 4.02GB 1.98GB
MDN; 84922058381
Thời gian xảy ra: 17/08/2021
Dòng máy iphone
Địa chỉ cụ thể: huyen kien luong, tinh kien giang
"</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >LUONG NGOC NAM</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >HÀ HỮU HẠNH</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >hủy Cp
ánh nên không tư vấn NMC
CP=AnhDucVmHai,A_Number=2000 CP=THVNVmIDOL,A_Number=2000
CP=EbuzzVMCook,A_Number=2000 CP=HTCVMTraffic,A_Number=2000
CP=LotusBizPortal,A_Number=2000 SDP|YOLO_ElsaSpeak
CP=ITVASQuiz,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
hủy dv cp
STB:84926016222
SDP|VMG_VMPlus
SDP|IMEDIA_Lozo
SDP|VMG_Voichat
SDP|IMEDIA_tiamo

family:Arial' >LÊ VĂN HUẤN</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >84522987832 CP=AHPvKara,A_Number=2000
CP=ViettechCare,A_Number=3000</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >NGUYỄN VĂN BÁU</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >TA MINH LANH</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >CP=Iweather,A_Number=2000
SDP|VMG_Voichat|
SDP|VMG_Gameportal|
SDP|VMG_WAP3G|
SDP|IMEDIA_Lozo|
SDP|IMEDIA_vcool|
SDP|VMG_Voichat|
SDP|IMEDIA_tiamo|
align:middle;font-size: 12;font-family:Arial' >TRẦN THỊ HUYỀN</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >CP=AHPvKara,A_Number=2000
CP=MLineChaoHoa,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
trừ tiền do dịch vụ CP</TD><TD style='text-align:middle;font-size: 12;font-
CP=WAP,A_Number=5000 CP=EbuzzVmKyNang,A_Number=2000
CP=ViettechCare,A_Number=3000</TD><TD style='text-align:middle;font-size:
align:middle;font-size: 12;font-family:Arial' >BÙI THỊ NGỌC LUYẾN</TD><TD
style='text-align:middle;font-size: 12;font-family:Arial'
>CP=HTCVMTravel,A_Number=2000
CP=MLineChaoHoa,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >PHAN NGOC DUNG</TD><TD style='text-
hủy dv cp
STB:84563684463
family:Arial' >NGUYỄN ĐỨC ANH</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >Hủy CP KH YÊU CẦU HỦY DV CP</TD><TD style='text-align:middle;font-
align:middle;font-size: 12;font-family:Arial' >TRẦN QUANG HUY</TD><TD style='text-
CP=NganHaHealth,A_Number=2000 CP=EbuzzVMCook,A_Number=2000
CP=ITVASQuiz,A_Number=2000 CP=STKA0,A_Number=300</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >PHAN LY</TD><TD style='text-
family:Arial' >TRẦM MINH TẤN</TD><TD style='text-align:middle;font-size: 12;font-
17/08/2021 02:03:48
CP=THVNYourFashion
CP=THVNVoice2You
CP=SmartTeVietFood
CP=ViettechCare
CP=SmartTeKheoPlus</TD><TD style='text-align:middle;font-size: 12;font-
CP=YoloBeauty,A_Number=2000 CP=TienTienVGame,A_Number=2000
CP=HTCTI4Teen,A_Number=2000 CP=EbuzzVMCook,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >TRẦN TUYỀN LÂM</TD><TD style='text-
family:Arial' >TÂN VĨNH THÁI</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >TRẦN TUYỀN LÂM</TD><TD style='text-align:middle;font-size: 12;font-
STB:84523513358

CP=STKNMS,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN THỊ THANH TUYỀN</TD><TD
CP=EbuzzVMCook,
CP=HTCTI4Teen
CP=YoloBeauty</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
17/08/2021 04:07:55
CP=SmartTeKheoPlus
CP=ViettechCare
CP=MMobileMyNhan
CP=THVNVmIDOL
CP=HTCTI4Teen
CP=HTCTVNMBongda
CP=NganHaHealth
CP=VinaWanUChat
CP=EbuzzVmKyNang
CP=ITVASTOPUP
CP=STKA0</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >TRÂN VŨ THỊ MỸ</TD><TD style='text-
SDP|IMEDIA_lifeinfo SDP|VMG_VMPlus SDP|IMEDIA_vcool SDP|VMG_WAP3G SDP|IMEDIA_Lozo
family:Arial' >TRẦN THUÝ HIỀN</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >VÕ MINH TRÍ</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >CP=EbuzzVMCook,A_Number=2000
CP=EbuzzVmKyNang,A_Number=2000</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >NGUYỄN NGỌC THANH</TD><TD
CP=ITVASTOPUP,A_Number=2000 CP=A0dtAO,A_Number=3000</TD><TD style='text-
hủy dv cp
STB:84925101164

>84928694771
06/08/2021 00:31:55
CP=ABPElearning
CP=HTCTVNMBongda
CP=NganHaHealth
CP=GHDVitubi
CP=TeleFBallPlus
CP=HTSGO
CP=HTSEDU
CP=HTS
CP=HTSTyPhuTriThuc
CP=MMobileAnE</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >CP=A0TechUSSDFun,A_Number=3000
align:middle;font-size: 12;font-family:Arial' >84924169567CP=Iweather,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >NGUYỄN THỊ DỊU DUYÊN</TD><TD
09/08/2021 03:05:43
SDP|IMEDIA_vcool
CP=OneSiSport
CP=THVNVmIDOL
CP=EbuzzVMCook
CP=EbuzzMySign
CP=TeleFBallPlus
CP=THVNVmIDOL</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
align:middle;font-size: 12;font-family:Arial' >LE QUANG TOA</TD><TD style='text-
84522497879
17/08/2021 13:12:33
align:middle;font-size: 12;font-family:Arial' >ĐẶNG XUÂN MƯỜI</TD><TD style='text-
SDP|IMEDIA_vcool
SDP|VMG_Voichat
STB:84928164959

family:Arial' >NGO HONG NGAN</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >KH nhờ hủy các DV CP trên hệ thống
SDP|IMEDIA_Lozo
SDP|IMEDIA_vcool</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
MDN: 84925093282
Thời gian: 25/07/2021 12:24:19
Dấu hiệu: "
SDP|IMEDIA_lifeinfo
SDP|IMEDIA_Lozo
SDP|IMEDIA_vcool
SDP|VMG_Visport
SDP|VMG_VMPlus</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'
family:Arial' >LÊ NGỌC PHÁT</TD><TD style='text-align:middle;font-size: 12;font-
family:Arial' >CP=A0dtAO,A_Number=3000
CP=EbuzzMySign,A_Number=2000 CP=THVNVmIDOL,A_Number=2000
CP=LotusBizPortal,A_Number=2000 CP=TienTienVGame,A_Number=2000</TD><TD
align:middle;font-size: 12;font-family:Arial' >TRẦN VĂN HẢI</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' >CP=Iweather,A_Number=2000
06/08/2021 16:46:33
>84523280151 CP=TienTienVGame,A_Number=2000 CP=HTS,A_Number=3000
CP=HTSWAPPortal,A_Number=2000 CP=STKA0,A_Number=3000</TD><TD
>84582522754 - CP=ABPVMSach,A_Number=2000
family:Arial' >NGUYỄN VĂN HƯƠNG</TD><TD style='text-align:middle;font-size:
12;font-family:Arial' >84589116806 - CP=ABPElearning,A_Number=2000
align:middle;font-size: 12;font-family:Arial' >LƯU THỊ TUYẾT</TD><TD style='text-
family:Arial' >TRÂN VŨ THỊ MỸ</TD><TD style='text-align:middle;font-size: 12;font-
CP=VMGVOICECHAT,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
CP=VMGWAP3G,A_Number=5000</TD><TD style='text-align:middle;font-size: 12;font-
>84522188773
15/08/2021 16:11:42
CP=VinaWanUChat
CP=GamePortal2
CP=VMGViSport
CP=LotusBizPortal
CP=YoloBeauty
CP=IMediaLife
CP=WAP</TD><TD style='text-align:middle;font-size: 12;font-family:Arial' >N</TD><TD
align:middle;font-size: 12;font-family:Arial' >HUỲNH LÊ TRÍ TÀI</TD><TD
cc chuyển be hỗ trợ</TD><TD style='text-align:middle;font-size: 12;font-
align:middle;font-size: 12;font-family:Arial' >TRẦN THỊ KIM THANH</TD><TD
align:middle;font-size: 12;font-family:Arial' >DƯƠNG VĂN SUNG</TD><TD style='text-
align:middle;font-size: 12;font-family:Arial' ></TD></TR></TABLE>

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<TABLE cellpadding=3 width=100% border=1 bordercolor='#cccccc'><TR ><TD

align='center' colspan=27 style='font-weight: bold;text-align:middle;font-size:

Chuyển BE hỗ trợ</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'

Thời gian: 17/08/2021 07:59:17

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Chuyển BE hỗ trợ</TD><TD style='text-align:middle;font-size: 12;font-family:Arial'

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Thời gian: 20/07/2021 06:51:53

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