Professional Documents
Culture Documents
DT UNDERSTANDING:
People have needs and identifying the needs is the first step to identify a problem.
Needs are of basically 2 types
Latent needs
Obvious needs
Approaching a problem involves 4 key steps
Understanding
Observation and empathy
Reflection
Problem articulation
Also there are 5 stages in Design thinking
Empathize
Define
Ideate
Prototype
Test