Still being charged 8.99 a month 3 months after canceling my subscription.

February 7th, 2020

You guys are crooks! When i finally get an email back after numerous complaints. It
states you cant find my info. I cant log on because my account dose not exist. NO
CUSTOMER SERVICE SUPPORT! Now they take the payment 3 days earlier when it
used to be taken out on the 10th. Maybe we need to find an attorney who will handle a
class action law suit against these bastards. I wonder how much they have stolen from
numerous people over the years.

Show more

Overview
Scribd has a consumer rating of 1.27 stars from 732 reviews indicating that most
customers are generally dissatisfied with their purchases. Consumers complaining about
Scribd most frequently mention credit card, free trial and customer service problems.
Scribd ranks 62nd among Ebook sites.
 Service

91

 Value

90

 Shipping

77

 Returns

83

 Quality

86

Jerry G. – Scribd Rep Over a year old

Hi there Robbie, we're truly sorry for the cancelation difficulties you experienced here
and we would be happy to look into this for you. Please update this review with your
support ticket number so we can be sure to follow up, thanks!