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POLICY CERTIFICATE
TRAVEL FIRST - FLIGHT DEPARTURE GUARANTEE

Polic y Number : FL-49-210806-HYY3UQ

Transac tion ID : 712950774

Customer's Name : Rifqi Ramdhani Dwi Pamungkas

Phone Number : +6281355973669

Other Visitor(s) : Rifqi Ramdhani Dwi Pamungkas

Polic y Purc hase Date : 06/08/2021

Departure City : Yogyakarta / Kulon Progo

Original Departure Date : 17/08/2021 11:10

Arrival City : Makassar

Original Arrival Date : 17/08/2021 17:55

Dear Customer(s),
You have already successfully added the Traveloka Flight
Departure Guarantee to your Flight booking!

BENEFITS

Flight Cancellation or
Reschedule (Airlines) Flight Cancellation or
Reimbursement of booking c ost due to flight Reschedule (Government)
c anc ellation or resc hedule due to airlines Lump sum of booking c anc ellation or
operational resc hedule due to government restric tion

Sum Insured up to Sum Insured

IDR 500.000 IDR 250.000

For more information, click here.

If you are going to submit a claim, kindly follow this steps:

1 2 3 4

Visit Qoala's claim platform by Select your insurance policy
clicking here
Selec t "Flight" then enter your
Insert your polic y number and booking c ode and your mobile
phone number, and then number, then c lic k "Find My
c omplete OTP verific ation Policy". Please enter the OTP
c ode sent via your SMS or email
and c lic k "Add to policy list".
Select the benefit(s) you w ant to
claim
Pic k the benefit(s) that you want
to c laim, upload the supporting
information and doc uments as
instruc ted, and then c lic k
"Claim" to submit your c laim
The process for submitting your
claim is complete!
You will rec eive a c onfirmation
of your c laim submission. We will
periodic ally inform the status of
your c laim or you c an c hec k via
Qoala.app. It's time to relax!