JOB DESCRIPTION

UNIT CUSTOMIZED QUANTITATIVE RESEARCH

JOB DESIGNATION ASSOCIATE ACCOUNT MANAGER

EMPLOYEE BAND GRADE D, LEVEL 3

PRIMARY JOB RESPONSIBILITIES

Principal duties, activities and responsibilities for the position

1. Research skills development

Proposal Writing:
 Follow the pre-requisites for the proposal - Need for study, objective of study, decide the
research approach and methodology, research design elements, sample plans, etc
 Draft the proposal adhering as per the project brief
 Preparation of 1st draft Research Instruments like Questionnaires, exploratory notes, research
stimulus materials, secondary market information.

Field Work Material Preparation

 Should be able to prepare robust and error free material for launch of field work. This Includes-
Brief note, budgets, show cards etc

Questionnaire preparation
 Learn the basics of questionnaire design, flow, filters, routing, different kinds of scales,
implications of using different scales, preparing 1st draft of quality questionnaires for simple
projects as guided.
 Digitalizing the questionnaire with the help of scripting team

2. Project Management

Project Setup, Execution & Commercial Management

 Understand the process of Field Work & to learn to give comprehensive field briefing after
understanding the objectives of the study from the senior
  Project Planning & prioritizing the project activities as per timelines
 Sharing research study pre-requisites to the PM teams
 Debriefing the interviewers and POG team on the study and questionnaire
 Finalizing Estimates, Costing & Budgeting for projects and RQ’s are correct
 Launching the projects online in the necessary software
 Learn & Prepare the Analysis Plan for simple projects by understanding how data should be
analyzed, preparing the basic code list as guided by supervisor, preparing 1st cut analysis of data
for review.
 Constant Coordination with Project Management & Field teams
 Manages timely Quotas
 Assist seniors in preparing 1st cut presentations
 Raise timely invoices and submit to the senior/finance department

3. Client Management

Client Servicing
 Manage clients independently for routine matters and address their queries ongoing projects
 Attend Client Meetings- Make Notes and prepare Minutes of the Meeting.
 Provide Error Free Insights /Deliverables to clients
 Learn and develop awareness on the category, brands or industry on the project working on
 Generate Client Satisfaction scores /Testimonials

4. Time Management
 Follow up with the relevant support teams adhering to the timelines
 Timely submission of client deliverables
 Manage and Multitask project activities

5. Collaboration
 Should be able to work independently with least amount of supervision- Inter & Intra teams

6. New Initiative & New Skills Development

 Should be able to upgrade their skills towards their professional & organizational growth
 Should be updated on client’s businesses and categories

ESSENTIAL SKILLS/COMPETENCIES

The essential skills/competencies this position should have in order to accomplish the job results and to
perform the job duties.

 Excellent communication skills, written and spoken

 Excellent at data analysis in Excel/ SPSS and drawing inferences from data tables.
 Presentation skills
 Proficient in working on Microsoft Office Suites
 Organizing & Execution Skills
  Discipline
 Problem Solving
 Interpersonal Skills
 Resilience
 Attitude & Integrity

MINIMUM QUALIFICATION/S REQUIRED MBA or any equivalent Post Graduation degree

EXPERIENCE REQUIRED (in yrs) Fresher

CTC (in lacs) 6,80,000/- per annum

Other requirement Willingness to:

 Work odd-hours or over weekends on few occasions
 No immediate pressing family or personal
commitments (family engagements demanding
considerable share of his daily time / health-related
issues / marriage of the candidate in the offing / etc.)
 Understand and blend with the company culture