Legal Ethics MBA 5015

Report on
Corporate Social Responsibilities and Human Capital Expenditure of Bank
MBA515 – Legal & Ethical Issues in Business

Autumn – 2019, Section – 01
Date of Submission
27th November, 2019
Submitted to
Dr. Ireen Akhter
Associate Professor
School of Business (SB)
Independent University, Bangladesh (IUB)
Submitted By
SL No. Name ID
01. Minhajul Alam 1930949
02.
03.
LETTER OF SUBMISSION
Date: 27th November, 2019
To
Dr. Ireen Akhter
Associate Professor
School of Business (SB)
Independent University, Bangladesh (IUB)
Subject: Submission of Report.
Dear Madam,
We are grateful to you for the submission of our report. During the period of doing this
report we have discovered and gained new and practical feelings, observations and
learning.
All of our efforts will be successful if the report can serve its purpose. We have tried our
best to explain everything as you asked for.
Yours faithfully,
Minhajul Alam – ID: 1930949
Mamunur Rashid – ID:
Sakib – ID:
2|Page
ACKNOWLEDGEMENT
First of all, we would like to thank almighty God for giving us the understanding and
enabling us to complete the report successfully on time.
It is a great pleasure to take this opportunity to thank and show our gratitude to our
course instructor Dr. Ireen Akhter Madam for helping us and guiding us for preparing
our report.
3|Page
Table of Contents
Vision Statement...........................................................................................................................7
Standard Bank...........................................................................................................................7
Standard Bank (Annual Report 2018 Page No. 06).............................................................7
Trust Bank Limited...................................................................................................................8
Trust Bank (Annual Report 2018 Page No. 06)...................................................................8
UCB Bank Limited....................................................................................................................8
UCB (Annual Report 2018 Page No. 04)..............................................................................8
Uttara Bank...............................................................................................................................9
Uttara Bank (Annual Report 2018 - 2014)...........................................................................9
Mission Statement......................................................................................................................10
Standard Bank.........................................................................................................................10
Standard Bank (Annual Report 2018 Page No. 06)...........................................................10
Trust Bank Limited.................................................................................................................10
Trust Bank (Annual Report 2018 Page No. 06).................................................................10
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UCB Bank Limited..................................................................................................................11
UCB (Annual Report 2018 Page No. 04)............................................................................11
Uttara Bank Limited................................................................................................................12
Uttara Bank (Annual Report 2018 - 2014).........................................................................12
Core Values................................................................................................................................12
Standard Bank Limited............................................................................................................12
Trust Bank Limited.................................................................................................................14
UCB Bank limited...................................................................................................................15
UCB Bank (Annual Report 2018 Page No. 04)..................................................................15
Uttara Bank limited.................................................................................................................16
Uttara Bank (Annual Report 2018 - 2014).........................................................................16
Standard Bank Corporate Social Responsibility & Expenses...................................................17
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Trust Bank Corporate Social Responsibility & Expenses.........................................................18
UCB Bank Corporate Social Responsibility & Expenses..........................................................20
Uttara Bank Corporate Social Responsibility & Expenses........................................................21
Human Expenses:......................................................................................................................23
UCB Bank Limited:.................................................................................................................23
Standard Bank Limited:...........................................................................................................23
Trust Bank Limited:.................................................................................................................23
Uttara Bank Limited:...............................................................................................................23
6|Page
Vision Statement
Standard Bank
Standard Bank (Annual Report 2018 Page No. 06)
Our vision is to be the leading financial services organization in, for and across Africa,
delivering exceptional client experiences and superior value. Africa is our home, we
drive her growth, and our vision provides us with a set of primary goals and a standard
of excellence that ensures we deliver on our purpose.




Note: Standard Bank Vision is almost same in every year. We analyzed annual report
2018 to 2014 and found same Vision.
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Trust Bank Limited
Trust Bank (Annual Report 2018 Page No. 06)
We aim to provide financial services to meet customer expectations so that customers
feel we are always there when they need us, and can refer us to their friends with
confidence. We want to be a preferred bank of choice with a distinctive identity.




Note: Trust Bank Vision is almost same in every year. We analyzed annual report 2018
to 2014 and found same Vision.
UCB Bank Limited

UCB (Annual Report 2018 Page No. 04)
 To be the best performing community bank in the United States by continuing to

expand our franchise in areas of high growth opportunities.
 To further differentiate ourselves by providing seamless service to customers
doing business across the Pacific Rim by establishing offices in strategic
locations in Asia.
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locations in Asia.

locations in Asia.

locations in Asia.

locations in Asia.
Note: UCB Bank Vision is almost same in every year. We analyzed annual report 2018
to 2014 and found same Vision.
Uttara Bank
Uttara Bank (Annual Report 2018 - 2014)
After our reading we did not find Vision statement in the annual report.
9|Page
Mission Statement
Standard Bank
To be the best private commercial bank in Bangladesh in terms of efficiency, capital adequacy,
asset quality, sound management and profitability.




Note: Standard Bank Mission is almost same in every year. We analyzed annual report
2018 to 2014 and found same Mission.
Trust Bank Limited

 Long Term Sustainable Growth- diversified business with robust risk management
 Financial Inclusion- bring unbanked population into banking network through low cost
and technology based service delivery
 Accountable to all stakeholders- customers, shareholders, employees & regulators
 Highest level of compliance and transparency at all levels of operation


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Note: Trust Bank Mission is almost same in every year. We analyzed annual report 2018
to 2014 and found same Mission.
UCB Bank Limited

To offer financial solution that create, mange and increase clients wealth while
improving the quality of life in the communicates we serve.




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Note: UCB Bank Mission is almost same in every year. We analyzed annual report 2018
to 2014 and found same Mission.
Uttara Bank Limited

After our reading we did not find Mission statement in the annual report.
Core Values
Standard Bank Limited
Our Share holder
By ensuring fair return on their investment to generating stable profit.
Our Customer
To become most caring bank by providing the most courteous and efficient service in
every area of our business.
Our Employee
By promoting the wellbeing of the members of the staff.
Community
Assuring our socially responsible corporate entity in a tangible manner through close
adherence to national policies and objectives

Our Share holder
Our Customer
Our Employee
Community
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Our Share holder
Our Customer
Our Employee
Community

Our Share holder
Our Customer
Our Employee
Community

Our Share holder
Our Customer
Our Employee
Community
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Note: Standard Bank core values is almost same in every year. We analyzed annual
report 2018 to 2014 and found same core values.
Trust Bank Limited

 Fair
 Dependable
 Reliable
 Professional
 Dynamic
 Trustworthy

 Fair
 Dependable
 Reliable
 Professional
 Dynamic
 Trustworthy

 Fair
 Dependable
 Reliable
 Professional
 Dynamic
 Trustworthy

 Fair
 Dependable
 Reliable
 Professional
 Dynamic
 Trustworthy
14 | P a g e
 Fair
 Dependable
 Reliable
 Professional
 Dynamic
 Trustworthy
Note: Trust Bank core values is almost same in every year. We analyzed annual report
2018 to 2014 and found same core values.
UCB Bank limited

UCB Bank (Annual Report 2018 Page No. 04)
 We put our customer’s first
 We emphasize on professional ethics
 We maintain quality at all levels
 We believe in being a responsible corporate citizen
 We say what we believe in
 We foster participative management


15 | P a g e

Note: UCB Bank core values is almost same in every year. We analyzed annual report
2018 to 2014 and found same core values.
Uttara Bank limited

After our reading we did not find Core Values in the annual report.
16 | P a g e
Standard Bank Corporate Social Responsibility & Expenses
STANDARD BANK LIMITED
Summary of CSR contribution during the year 2018-2014 is here in under
SL. Sectors Initiative 2018 2017 2016 2015 2014

( Social Project +
Community
Investment)
1. Education 0.44 1.71 22.90 5.80 3.09
2. Health 0.08 0.32 2.40 3.80 1.04
3. Disaster Management 10.21 11.31 51.20 32.50 9.14
4. Environment/ 0 0.00 0.00 1.50 0.02
Sports
5. Culture Welfare 0.59 3.50 2.00 5.10 2.54
6. Infrastructure 0 0.00 0.20 0.10 0.00
improvement in remote
area
7. Income generating 0 0.00 0.00 0.00 0.00
activities for the
underprivileged
population
8. Others 0.16 1.14 1.40 3.00 22.47
Total amount in Million 11.48 17.98 80.10 51.80 48.30
Corporate Social Responsibility (CSR) is gaining fast global acceptance as a standard to

assume environmentally sustainable and socially equitable business practices. Enhancing
CSR as a means for poverty reduction and sustainable development in a developing
country like ours with modest resources requires joint initiatives by all stakeholder
groups involved.
Only through co-operation of stakeholders at all levels CSR can have a beneficial social
and developmental impact. Moreover, multi-stakeholder initiatives are an appropriate
tool for experience-sharing and the development of best practices for creating a link
between corporate insight and the government agenda. CSR plays a role in building
customer loyalty based on distinctive ethical values. It creates new business
17 | P a g e
opportunities, builds synergies and creates partnerships with stakeholders including the
community at large.
Standard Bank Total CSR Expense
80.1
51.8
48.3
17.98
11.48
2018 2017 2016 2015 2014
Total CSR Activities Expense
(Annual Report 2018-2014) and Page No. 267,230,222,166,156
Trust Bank Corporate Social Responsibility & Expenses

Sector 2018 2017 2016 2015 2014

Education 5.6 12.67 33.82 29.00 23.30
Health 61.00 23.20 54.10 41.62

Art & Culture 1.00 10.00
Disasters Management 17.8 36.90 22.50 12.11 1.87
Sports 0.6 1.00 1.00 1.50 1.50
Others 53.15 24.20 2.50 8.79 1.21

Total 77.15 135.77 83.02 106.50 79.50
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groups involved.
community at large.
Trust Bank Total CSR Expenses
135.77
106.5
83.02 79.5
77.15
2018 2017 2016 2015 2014
Total CSR Activities Expenses
(Annual Report 2018-2014) and Page No. 147, 79, 72,123,110
19 | P a g e
UCB Bank Corporate Social Responsibility & Expenses
Sector 2018 2017 2016 2015 2014

Education 9.85 29.85 5.4 4.1 3.2
Health 2.99 23.44 3.1 2.7 2.2
Art & Culture 5.36 22.08 10.00
Disasters Management 155.87 160.90 39.5 66 55
Sports 1.41 0
Others 50.98 48.67 31.6 28
Total 226.52 284.94 48 104.4 98.4
UCB Bank Total CSR Expenses

284.94
226.52
104.4 98.4
48
2018 2017 2016 2015 2014
Total CSR Expenses
(Annual Report 2018-2014) and Page No. 89, 73, 208,167,141
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groups involved.
community at large.
Uttara Bank Corporate Social Responsibility & Expenses

Sector 2018 2017 2016 2015 2014

Education 0.065 20 0.025 0.245 0.02
Health 5.07 3.5 0.35 0.2 0.125
Art & Culture 20.25 3.73 1 10.00
Disasters Management 88.88 89.46 23.83 18.92 13.09
Sports 0 0.01 12 0.125
Others 6.853 1 0.45 1.4
Total 100.868 134.21 28.395 33.765 23.36
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Corporate Social responsibility (CSR) is gaining fast global acceptance as a standard to
assume environmentally sustainable and socially equitable business practices. CSR is a
process with the aim to embrace responsibility for the Bank's actions and encourage a
positive impact through its activities on the environment, customers, employees,
communities, stakeholders and all other members of the public sphere. CSR is used as a
framework for measuring an organization's performance against economic, social and
environmental parameters. Uttara Bank Limited believes, it is about building sustainable
business, which needs healthy economies, communities and friendly environments.
Uttara Bank Total CSR Expense (Annual

Report
2018-2014)
134.21 and Page
No. 122,
112,
100.87
33.77
28.4
23.36
208 2017 2016 2015 2014
Total CSR Expense
201,179,164
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Human Expenses:
UCB Bank Limited:

Year Amount Percentage of Total Cost Reference
2018 6579674154 59.74 [Page: 108 (Annual Report 2018)]
2017 5826694652 60.88% [Page: 108 (Annual Report 2018)]
2014 3592081028 55.30% [Page: 160 (Annual report 2014)]
Standard Bank Limited:

Trust Bank Limited:

Uttara Bank Limited:

23 | P a g e
Comparison of Standard, Trust, UCB and Uttara Bank
284.94
226.52
135.77 134.21
100.87 106.5104.4
98.4
77.15 80.183.02 79.5
48 51.8 48.3
28.4 33.77
17.98 23.36
11.48
2018 2017 2016 2015 2014
Standard Bank Trust Bank UCB Bank Uttara Bank
Comparison of Standard Bank, Trust Bank, United

Commercial Bank and Uttara Bank
Comparison:
24 | P a g e
We can see in the graphical representation in 2018 United Commercial Bank (UCB) expensed
lots of money for Corporate Social responsibilities purpose. So they are in the high position to
doing Corporate Social Responsibility activities in 2018. They expensed 226.52 million BDT.
On the hand Standard Bank expensed very low amount than others. They expensed 11.48 million
BDT for Corporate Social Responsibility purpose. Uttara and Trust Bank expensed 100.87
million BDT and 77.15 million BDT. Overall in 2018 UCB Bank is in the good position. We can
see in the graphical representation in 2017 UCB Bank expensed more than 2018 expenditure.
They expensed 284.94 million BDT. And Trust and Uttara hold the same position. They
expensed 135.77 and 134.21 million BDT. And Standard Bank expensed less money which is
17.98 million BDT. So in 2017 UCB hold the highest rank. In 2016 all Bank are expensed close
amount. UCB Bank increased expenditure for Corporate Social Responsibility purpose year by
year. So Overall UCB Bank doing well in CSR activities year by year.
Conclusion:
After analyzed the annual report we found Standard Bank, Trust Bank, UCB Bank and Uttara
Bank Mission, Vision, Core Values, Social Causes and Human Expenditure.
With industrialization, the impacts of business on society and the environment assumed an
entirely new dimension. For this, Corporate Social Responsibility has become a criterion of
socially lawful business endeavor and the acceptance of it is growing day by day. Countries of
developed economy have taken the idea of "Social Responsibility" with that of "Achieving
Highest Profit." Through CSR activities corporate organizations can carry out social and
philanthropic activities for furthering equitable and sustainable social development. This study
has found out that CSR activities so far are merely implemented for maintaining business policy
without really nurturing social and generous intentions and social accountability. Most corporate
organizations, including sample banks of this study, practice CSR because of their business
enlargement or for promoting organizational image and recognition. Although CSR activities
have a high potential for societal contribution, so far there has been a very little contribution
towards family, society and the nation.
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References:
Standard Bank
Annual Report of Standard Bank 2018
Trust Bank
Annual Report of Trust Bank 2018
UCB Bank
Annual Report of UCB Bank 2018
Uttara Bank
Annual Report of Uttara Bank 2018
https://www.standardbankbd.com/
26 | P a g e
https://www.tblbd.com/
https://www.ucb.com.bd/
https://www.uttarabank-bd.com/
27 | P a g e

Legal Ethics MBA 5015

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Report on

Corporate Social Responsibilities and Human Capital Expenditure of Bank

MBA515 – Legal & Ethical Issues in Business

Subject: Submission of Report.

Standard Bank (Annual Report 2017 Page No. 06)

Standard Bank (Annual Report 2016 Page No. 07)

Standard Bank (Annual Report 2015 Page No. 05)

Standard Bank (Annual Report 2014 Page No. 05)

Trust Bank (Annual Report 2017 Page No. 04)

Trust Bank (Annual Report 2016 Page No. 04)

Trust Bank (Annual Report 2015 Page No. 04)

Trust Bank (Annual Report 2018 Page No. 04)

UCB Bank Limited

 To be the best performing community bank in the United States by continuing to

 To be the best performing community bank in the United States by continuing to

UCB (Annual Report 2016 Page No. 07)

 To be the best performing community bank in the United States by continuing to

UCB (Annual Report 2015 Page No. 06)

 To be the best performing community bank in the United States by continuing to

UCB (Annual Report 2014 Page No. 06)

 To be the best performing community bank in the United States by continuing to

Standard Bank (Annual Report 2017 Page No. 06)

Standard Bank (Annual Report 2016 Page No. 07)

Standard Bank (Annual Report 2015 Page No. 05)

Standard Bank (Annual Report 2014 Page No. 05)

Trust Bank Limited

Trust Bank (Annual Report 2017 Page No. 04)

Trust Bank (Annual Report 2016 Page No. 04)

Trust Bank (Annual Report 2015 Page No. 05)

Trust Bank (Annual Report 2014 Page No. 05)

UCB Bank Limited

UCB (Annual Report 2017 Page No. 04)

UCB (Annual Report 2016 Page No. 07)

UCB (Annual Report 2015 Page No. 06)

UCB (Annual Report 2014 Page No. 06)

Uttara Bank Limited

Standard Bank (Annual Report 2017 Page No. 06)

Standard Bank (Annual Report 2015 Page No. 05)

Standard Bank (Annual Report 2014 Page No. 05)

Trust Bank Limited

Trust Bank (Annual Report 2017 Page No. 04)

Trust Bank (Annual Report 2016 Page No. 04)

Trust Bank (Annual Report 2015 Page No. 06)

UCB Bank limited

UCB Bank (Annual Report 2017 Page No. 04)

UCB Bank (Annual Report 2016 Page No. 07)

UCB Bank (Annual Report 2014 Page No. 06)

Uttara Bank limited

Summary of CSR contribution during the year 2018-2014 is here in under

SL. Sectors Initiative 2018 2017 2016 2015 2014

Corporate Social Responsibility (CSR) is gaining fast global acceptance as a standard to

Standard Bank Total CSR Expense

2018 2017 2016 2015 2014

Total CSR Activities Expense

(Annual Report 2018-2014) and Page No. 267,230,222,166,156

Trust Bank Corporate Social Responsibility & Expenses

Sector 2018 2017 2016 2015 2014

Health 61.00 23.20 54.10 41.62

Others 53.15 24.20 2.50 8.79 1.21

Trust Bank Total CSR Expenses

2018 2017 2016 2015 2014

Total CSR Activities Expenses