1) What are the salient features and professional advantages of
business etiquettes in 21st century? 2) Define needs and importance of professionalism in this era. 3) Explain: what is netiquette? and leveraging use of technology in social media. 4) What sort of workplace etiquettes have to be adopted by gentlemen? 5) Distinguish formal dressing and casual dressing briefly and define accessories for men and women for personal appearance. 6) Describe meeting etiquettes for manager while conducting a meeting in business setting. 7) What is body odor and bad breath how to deal with that? 8) Enlist and explain ethical dilemmas and define how to deal with that? 9) What are the basic email etiquettes and its importance in organization? 10) What are the major parts that an every official email should contain? 11) Define telephone etiquettes and explain how to enforce it while placing, answering, transferring and putting calls on hold? 12) How to handle the rude and fake callers in telephonic marketing with tactful responses? 13) Write a short note on telephonic courtesies and voicemail etiquettes. 14) What are the steps for conducting a successful meeting and ground rules for conducting meeting?
1 |PREPARED BY PROF.NISHIT SAGOTIA
15) What are the duties of chairperson and secretary while conducting meeting? 16) Define effective meeting strategies for preparing, conducting and evaluating meeting in business context? 17) What are the basic business card etiquettes? What are the things you must remember while exchanging business cards with another party? 18) What is dining etiquette? What are the essentials of dining table etiquettes? 19) Write briefly on (a) napkin etiquettes (b) drinking soup and (c) seating arrangement. 20) Enlist and explain do’s and don’ts of business meal etiquettes? 21) How to use cutlery while taking a business meal? Define ideal posture and behavior in business meal. 22) What is international dinning etiquettes? Define American and continental styles of eating?