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BUS 5010: Culture in a Global Business Environment

Module 4 Worksheet: Cultural Dimensions

Complete this worksheet using the directions within to guide you. Submit your completed worksheet in the “Assignment and Grades”
tab in your course menu. When you have submitted this assignment for grading, please return to your module for a wrap-up.

Cultural Dimensions
Directions: Imagine that you are the head of a strategy team for a UK fashion retail brand. Your company has shortlisted two
countries to expand its operations in. Those two countries are China and Japan. Your CEO has asked you to examine the six
parameters of the Hofstede framework in relation to the countries. The following links provide details about China and Japan and
offer explanations plus scores on each of the six parameters of the Hofstede framework with respect to each country.

 China
 Japan

Use the information from the links to complete this worksheet.

Hofstede Framework: China: Japan: Commonalities between


Six Parameters Description of Each Parameter Description of Each China and Japan for Each
Parameter Parameter

1. Power Distance China has a PDI of 80, The power distance score for In terms of hierarchy society,
indicating that it is a society Japan is 54, which is similar to Japan and China are similar.
that believes inequities among the global average. Yes, The differentiation is that in
people are acceptable. The Japanese people are always China, decisions can be made
subordinate-superior conscious of their position in by individuals in a solitary top
relationship is polarized, and the social hierarchy and act layer, while in Japan, choices
there is no safeguard against accordingly. It isn't as are made after each various
superiors abusing their power. hierarchical as most other leveled layer has endorsed
Country Comparison (2021). Asian cultures, though. Some them. In the two societies,
This means that employees foreigners regard Japan as giving gifts is viewed as a nice
would converse with their unduly hierarchical as a result thought, yet the thing that
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions
superiors in such a way that, of their commercial matters is that in China, gifts
even if they disagree with what experience with painstakingly are given to a definitive leader,
their superiors are saying, they delayed decision-making: all while in Japan, gifts are given
would comply because of the options must be verified by to a gathering of individuals in
Chinese culture's inherent each hierarchical layer, and each progressive layer.
subservience and respect for finally by Tokyo's top Therefore, we will consider to
authority. As a result, in management. Country exploit these cultural
Chinese business and culture, Comparison (2021). differences by creating
power relations are defined by Surprisingly, in Japan, firms incentives or gift items that
a wide power gap. Study Guide mostly consider stakeholders are custom fitted to each
for MSG Management (n.d). from the business community culture's requirements.
The power distance in China (consumers, rating agencies,
indicates that starting the new banks, trade associations,
company, the management competitors and insurance
would have to wait longer time
companies) as main external
to clinch partnership
transactions. The best option stakeholders, rather than
would be to network and form NGOs, the media, or the
business alliances with the general public as the most
decision makers immediately. influential in Japan. Lee
(2016).
With my understanding of this
cultural dimension, our team
will reach out to heads of each
hierarchical group and
building alliances with them.
One of the best ways to win
their hearts will be to offer
them free items from our
collection, this is will be
customized for each person
just to suit their personalities
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions

and position in the society.


With this they will become
unpaid influencers for our
brand.

2. Individualism Japan has a score of 46 on China and Japan, with scores


At a score of 20 China is a the Individualism scale. Many of 20 and 46, respectively,
profoundly collectivist culture of the features of a have a strong sense of
where individuals act in light of collectivistic culture may be collectivism. People form
a legitimate concern for the found in Japanese society, bonds with one another, and
gathering and not really of such as valuing group there is a strong emphasis on
themselves. Hiring and cohesion over individual human interdependence. In
promotion decisions are expression and a strong sense general, this has resulted in a
influenced by in-group of shame for losing face. One healthier social life.
considerations, with closer in- seemingly contradictory Complexity of history (n.d).
groups (such as family) example with the Chinese is
receiving preferential that the Japanese are known
treatment. Worker obligation to for their devotion to their
the association (yet not really enterprises, which they have
to individuals in the selected for themselves,
association) is low. Though which is an Individualist trait.
associations with partners are Country Comparison (2021).
helpful in-groups they are cold We could benefit more by
or even unfriendly to out- focusing on identifying,
gatherings. Tasks and producing and selling our
companies take a back seat to brand with a more
personal relationships. Country individualistic rather than a
Comparison (2021). general or national approach.
The Chinese will Ads and Our promotions would target
marketing promotion more specific market that
persuasive when collectivism appreciate and the tradition
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions

is emphasized. We marketing and origin of the people as


will promote the importance of they are compelled to buy
a collective bond in the society. their society's well-known
Furthermore, our designs and products even when lower-
the products will have special cost, higher-quality
features will towards the alternatives become available
tradition of the Chinese people. on the market.

3. Masculinity At 66, China is a Masculine At 95, Japan is perhaps one of Both countries are seen as
society, with a strong spotlight the most Masculine social being manly. Japan, on the
on progress. The need to make orders on the planet. Be that other hand, has a significantly
progress is reflected by the as it may, mild collectivism. In higher level of masculinity.
way that the Chinese people corporate Japan, you see that People in Japan are highly
will put work before family and representatives are most motivated by success and are
their joy. Individuals who motivated when they are significantly more emotionally
supply administrations (like battling in a successful team committed in competing
beauticians) will work until very against their rivals. within their own group or
late around evening time. Another characteristic of the community. Chinese people,
Recreation time isn't just about Japanese culture is their on the other hand, are less
as critical as it used to be. workaholism as a proof of success-oriented but have a
Another fact to consider is that their Manliness, It is still greater desire to compete as a
the Chinese understudies place difficult for ladies to move up nation. Country Comparison
a high worth on their test the professional (2021).
scores and rankings, as this is bureaucracies in Japan as The team will develop
the essential standard for there is standard of hard and products that support and
deciding if they will succeed. long working hours. There is encourage a work ethic as
Country Comparison (2021). also the drive for greatness both cultures encourage long
The style of leadership and and flawlessness in their work hours.
approach to employees would material creation,
be in a different manner than it administrations (lodgings and
will be in the UK. Furthermore, eateries) and show (gift
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions

our Brand Marketing campaign wrapping and food show) in


message will be aligned to the each part of life. Country
Masculinity culture of Chinese. Comparison (2021).

4. Uncertainty Avoidance China has a low Uncertainty With a score of 92 Japan is The Chinese people have a
Avoidance score of 30. Though one of the most uncertainty more easygoing attitude
truth is relative, there is avoiding countries on earth. toward uncertainty, whereas
concern for Truth with a capital Because Japan is continually the Japanese prefer maximum
T in the immediate social threatened by natural expectedness. China and
circles, and rules (though not disasters such as earthquakes Japan are totally opposite in
necessarily laws) abound. and tsunamis, it is one of the this cultural characteristic
Regardless, obedience to laws most risk-averse countries on Uncertainty Avoidance. Our
and standards can be flexible the planet. Feasibility studies work environment and
to fit the occasion, and take a long time and effort to marketing/promotions will put
pragmatism is a reality. The complete, and all risk factors into consideration what suit
Chinese are at ease with must be addressed before any the different culture.
ambiguity; the Chinese project can begin. This culture
language is full of confusing has helped them to be a top
connotations that Westerners leader in all aspects when it
may find difficult to comes to product quality.
comprehend. They are Their attention to detail and
adaptive and enterprising. strive for perfection has made
Research shows bulk of them very successful and the
Chinese enterprises (70 top list. Country Comparison
percent to 80 percent) are (2021).
small to medium-sized and Because the Japanese would
family-owned. Country not want to try out something
Comparison (2021). new or what they are not
As a new company the Chinese certain of, our company will
management team member have to take some time and
may not like to delegate duties marketing/promotional efforts
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions

to subordinates and will prefer to build confidence among our


to do the work all by target market. By gifting
themselves leading to late influencers our company
work output. But we can products who can in turn give
clearly explain their roles and us positive review and show
to make the power-sharing of trust for our brand we will
requirement clear to everyone encourage the general public
on board. to buy from us. Another
insensitive to be put in place
will be to offer them a money
back guarantee or seamless
refund policy

5. Long-Term Orientation China scores 87, indicating Japan ranks as one of the Both the Chinese and the
that it has a pragmatic culture. most Long-Term Oriented Japanese place a high value
In such cultures individuals societies, with a score of 88. on preserving and passing
accept that fact relies The Japanese regard their along their traditional cultures.
especially upon circumstance, lives as a brief chapter in Spring Festival, Tomb-
setting and time. They humanity's vast history. From sweeping Day, Dragon Boat
demonstrate an ability to easily this point of view, some Festival, Mid-Autumn Festival,
adapt traditions to changing fatalism is not strange for the and other statutory holidays
circumstances, a solid Japanese. Long-term are observed in China,
inclination to save and orientation can be shown in whereas traditional festivals
contribute, frugality, and corporate Japan through a such as Bon holiday and
diligence in accomplishing constant high rate of Seven-Five-Three Festival are
results. Country Comparison investment, even in bad observed in Japan.
(2021). economic times, a higher own Furthermore, China might be
Chinese long-term orientation capital rate, a focus on described as a long-term-
culture will be of advantage to sustained growth of market oriented society where
our business we will promote shares rather than quarterly tenacity and persistence are
the strong propensity for staff profit, and so on. The premise expected. Relationships are
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions

to save and invest and their is that businesses aren't in arranged in a hierarchy based
perseverance in achieving business to generate money on their position, and the
results to move the company for their shareholders every hierarchy is followed. People
forward. quarter, but to serve their in Japan, which has an 88 for
stakeholders and society as a long-term orientation, live their
whole for many generations to lives guided by virtues and
come. Country Comparison practical excellent models..
(2021).
The company should put into
consideration the working
environment in Japan to
ensure our space promotes
eco friendliness, less pollution
and the use of natural
materials in our production
process. This will show staff
and the citizens of Japan
origin that we stand
understand the importance of
nature preservation and
prevent and fight against
pollution and global warming.

6. Indulgence China has a low score of 24, Japan has a culture of Both China and Japan have
indicating that it is a restrained Restraint, as seen by its low low scores on the Indulgence
society. Cynicism and score of 42. Skepticism and dimension, indicating that they
pessimism are common in cynicism are common in are both restrained societies.
societies with a low score. In social orders with low scores Japanese individuals, on the
addition, unlike Indulgent in this measurement. other hand, are less
civilizations, restrained Furthermore, unlike Liberal constrained than their Chinese
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions

societies place less social orders, controlled social counterparts.


importance on leisure time and orders place less emphasis on Our marketing activities would
exercise greater control over rest time and have more be focused on informing our
the fulfillment of their needs. control over the pleasure of target group about the need to
People with this viewpoint their appetites. Individuals be more indulgent, particularly
believe that their behaviors are who follow this path are aware in terms of messaging and
constrained by social norms, that their actions are governed content marketing.
and that indulging themselves by conventional rules, and
is somewhat wrong. Country they believe that entertaining
Comparison (2021). themselves is, to some extent,
Our marketing campaigns wrong. Country Comparison
especially with regard to (2021). Our marketing
messaging and content campaigns, particularly in
terms of messaging and
marketing would be centered
content marketing, would be
around informing our target
focused on informing our
market about the need to be target market about the need
more indulgent by creating to be more indulgent by using
attractive designs i.e., making appealing designs, such as
it very colorful. bright colors.

Directions: The CEO has asked you to identify a leader each for China and Japan.

Reference: GLOBE study

What kind of leader would you A leader's job is to guarantee that the organization has the drive and leadership it needs to
hire for China? Why? compete on the worldwide stage through cultivating communication, understanding local culture,
and collaboration. We shall look at the ideal leadership style for China in this study.
According to studies, modern Chinese employees’ value moral leadership but are also open to
transformative leadership. Western scholars actively promote transformational leadership, which
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions

is widely regarded as the most effective leadership style. Cai-Hui (2018).


The Chinese prefer a combination of strong discipline and authority, fatherly benevolence, and
moral integrity in their leaders. Personal morality of a leader is viewed as a factor that differs
from Western examples. Confucian philosophy and power asymmetry in Chinese society
contribute to followers' desire for leader morality. A person is only worthy of being called a leader
if he or she is morally superior to his or her followers, according to Confucian thought.
Recognizing leaders' moral superiority and accepting morally superior people into leadership
positions, as well as the exercise of power itself, is a manifestation of high-power distance
orientation. Cai-Hui (2018).
Leaders must also be sensitive to environmental factors, such as followers' needs and talents,
the idealistic nature of their goals and how they explain them, and the trust they establish in
followers by personal example and risk-taking behaviors. The best leader for China must
demonstrate the capacity to inspire, encourage, and demand excellent performance from
subordinates based on deeply held core principles.

What kind of leader would you A good organizational environment is created by effective leadership, which leads to excellent
hire for Japan? Why? performance. Japan is thought to have a large power distance, is moderately collectivist, more
feminine, has low uncertainty avoidance, and is long-term oriented all though external pressures
resulting from the expansion of globalization, is argued, would eventually drive the Japanese to
conform to western ideals and conventions that are regarded to be universal and standardized.
Because the Japanese are highly motivated to succeed in a competitive teamwork environment,
every leader must be able to maintain a collaborative mindset within the company, integrate
teams to work more effectively. The leader must demonstrate self-sacrifice and be able to lead
by example by also involving his or her self in the day to day running of the company or
operations to achieve the company goals this can increase the personal bond between leaders
and followers. As a result, having a leader that is forthright and supportive is more acceptable in
BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions

Japan. UKEssays.com. (2015).

References:
The Pennsylvania State University (2018). Leadership in A Global Context: Power Distance in China
https://sites.psu.edu/global/2018/10/28/power-distance-in-china/

The Chinese University of Hong Kong (2016) The Role Of Cultural Differences In Business Communications. Retrieved from:
https://cbkcuhk.wordpress.com/2016/06/10/the-role-of-cultural-differences-in-business-communications/comment-page-1/

Hélder Silva (2012). Culture and Endorsed Organizational Leadership Behaviors – Portugal and China, Culture and Leadership, Page
51 https://repositorio.iscteiul.pt/bitstream/10071/4901/1/Master_Thesis_H%C3%A9lder_Silva.pdf

Sameera Abdul Kareem (2016) Intercultural Studies; Long term orientation vs. short term orientation (LTO) Retrieved from
https://h00251916.wordpress.com/2016/02/15/long-term-orientation-vs-short-term-orientation-lto/

Bartleby Research (n.d) Similarities and Differences between Chinese Culture and Japanese Culture. Retrieved from
https://www.bartleby.com/essay/Similarities-and-Differences-between-Chinese-Culture-and-PKH2ACZD3D6TA

Historyplex (n.d) The Cultural Differences and Similarities Between China and Japan. Retrieved from
https://historyplex.com/cultural-differences-similarities-between-china-japan

Country Comparison. Hofstede Insights. (2021). Retrieved from https://www.hofstede-insights.com/country-comparison/china/


BUS 5010: Culture in a Global Business Environment
Module 4 Worksheet: Cultural Dimensions
MSG Management Study Guide (n.d.). Hofstede's Cultural Framework as Applied to China. Retrieved from
https://managementstudyguide.com/hofstedes-cultural-framework-as-applied-to-china.htm.

Lee, K et.al (2016). Cultural relevance in corporate SUSTAINABILITY management: A comparison between Korea and Japan. Asian
Journal of Sustainability and Social Responsibility. Retrieved From https://ajssr.springeropen.com/articles/10.1186/s41180-016-
0003-2#Sec11

Cai-Hui Veronica et.al (2018). Chinese employees' Leadership preferences and the relationship with power DISTANCE orientation and
CORE self-evaluation. Frontiers of Business Research in China. Retrieved From
https://fbr.springeropen.com/articles/10.1186/s11782-018-0027-9.

UKEssays.com. (2015). The concept of leadership in US and Japan. Retrieved from


https://www.ukessays.com/essays/leadership/concept-of-leadership-in-us-and-japan.php.

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