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Professional

Diploma in
E-commerce
M5 | L1 | Social Media Marketing - Anas Almarie
We are here to LEARN 🤓
1. Social Media Strategy
What’s your 2. Content Creation
3. I’m Not Social
Social media 4.
5.
Business Growth
Time Management
6. Hands-On Experience
marketing 7. Career Shift/Development
8. Social Media Tools
challenge(s)? 9. All Of Them 🙃
What’s in this module?
1. Lecture 1: Decision Making, Strategy
2. Lecture 2: Content Strategy, Tools
3. Lecture 3: Analytics, Project Presentation
Instructor Style - Anas Almarie
Bloom’s Taxonomy
Questions during the class

?
Module Outcomes
Social Media Marketing
Module 5: Social Media Marketing
1. Identifying the appropriate social media channels for the business
2. Creating a social media (SM) strategy + SM content strategy
3. How to grow & enhance engagement
4. Community Management &
5. Social media tools
6. Identifying & working with social influencers
7. Setting of KPI’s, determine ROI & analytics
Let’s Agree..
“Embracing social media isn’t
just a bit of fun, it’s a vital
way to communicate, keep
your ear to the ground and
improve your business”
Trends in Decision Making in Innovative Social
Social Media Social Media Media Strategy
Quiz
❌ ❌ ❌ I think ❌ ❌ ❌
?
?
Hungry for more?
?
Trends in Decision Making in Innovative Social
Social Media Social Media Media Strategy
● Assess Organizational Readiness
● Analyze Online Market Segments
● Analyze Targeting Strategy
● Analyze Positioning Strategy
● Analyze Competitors in
Social Media
● Map Social Media Strategy to
Organizational Strategy
● Set Social Media Goals
● Validate the Effectiveness of
Social Media Goals
● Select Types of Content to Create
● Select Topics and Titles for Content
● Create the Body of Your Content
● Platforms
● 80/20
● SMMT
● Manage an Online Community
● Establish Online Personalities
● Maintain Consistency of Voice in
Social Media
● Build Social Media Relationships
● Improve Customer Service Through
Social Media
● Social Media Metrics to Measure
● Measure Brand Health
● Measure Brand Awareness
● Measure Operational Improvement
● Measure Customer Experience
Improvement
?
See you at the next class
https://shor.by/anasalmarie

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