Name: Christian Peralvo

FILING A COMPLAINT
READ ABOUT WHAT HAPPENED BEFORE TO COMPLETE THE COMPLAINT FORM

The Big Picture B+ Intermediate

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AIRPORT LONDON WATWICK
FLIGHT NUMBER AX 278
DATE 15 JULY
WHAT EXACTLY WAS THE PROBLEM?
We were not informed about the change of
schedule of our flight to London.

WERE YOU GIVEN ANY ASSISSTANCE?

We were only attended by the check-in girl
and did not receive any help.

ANY OTHER COMMENTS

We were never notified of the schedule
change.

We demand a refund of the cost of the first

tickets to London.

We demand an apology for everything that

happened.