Flexipay EMIs - Terms & Conditions

1. The Flexipay EMIs facility is open to all residents of India holding a valid and current SBI credit card issued
by SBI Cards and Payment Services Private Limited (“SBICPSL”) with Minimum Amount Due (“MAD”)
as reflected in the last Statement of Account (“ SOA”) paid in full.

2. The Flexipay EMIs facility is not available to the delinquent and any other ineligible SBI credit cardholders
determined as per the internal policy of SBICPSL. Accordingly approval of Flexipay EMIs facility is at the
sole and absolute discretion of SBICPSL.

3. The Flexipay EMIs facility may be availed by the SBI credit cardholder by way of telephone and/or by way
of online booking made via sbicard.com

4. A differential interest rate policy for Flexipay EMIs has been incorporated for a select set of cardholders.
Under this policy, the applicable interest rate is specific to the cardholder and is intimated prior to
availing the facility. The offered rate of interest is determined by factors such as, but not limited to:
a. Past transaction / repayment behavior of the customer
b. Credit risk profile
The cost of funds and other operational costs for the business also determine the rate of interest.

5. A differential interest rate policy for Flexipay EMIs has been incorporated for a select set of cardholders.

6. Changes in factors mentioned above may result in upward or downward revision of the interest
applicable on the Flexipay EMIs facility from time to time / from offer to offer at the sole discretion of SBI
Cards. All fees / charges applicable to the facility may or may not be dynamic and are subject to
modifications based on SBI Cards periodic internal review.

7. Additionally a processing fee will be charged on the Flexipay EMIs amount at the rate of 2% subject to a
minimum of Rs. 249 and a maximum of Rs. 1500.

8. The Flexipay EMIs facility from SBICPSL is available over different tenures of 6, 9, 12, 24 months, subject
to the option exercised by the SBI Credit Cardholders. The tenure option of 36 months is only available for
booking amount greater than or equal to Rs. 30,000.

9. The Flexipay EMIs facility is subject to a minimum single retail purchase amount of Rs. 500 or more.
The SBI Credit Cardholders, on making a purchase of Rs. 500 or more can call up SBI Card help line within
30 days of the purchase / before the Payment Due Date (whichever is earlier) and ask for transfer of the
said retail transaction amount to Flexipay EMIs. Minimum booking amount for Flexipay EMIs conversion is
Rs. 2,500. It is further clarified that transactions under certain merchant categories like Fuel cannot be
converted into Flexipay EMIs. Accordingly and in pursuant thereto, SBI Card at its sole instance may decline
Flexipay EMIs facility on such transaction categories.

10. Any retail transaction done post the previous statement date being converted to Flexipay EMIs will not be
reduced from the Total Amount Due (TAD) as provided in the last statement. Customer is required to
pay the complete TAD amount on or before the Payment Due Date (PDD). Any balance amount (post
PDD) would be treated as a unpaid balance from the previous statement and would be liable for interest
charges of 3.35% from the date of the transaction.

11. For the purposes of booking Flexipay EMIs, the period of 30 days from the date of the retail transaction/
before the Payment Due Date (whichever is earlier) is the defined term (“Term”). If any transaction is
converted to Flexipay EMIs after the Payment Due Date (“PDD”), interest charges of 3.35% will be levied
on the transaction amount for the period beginning from the date of transaction to the date on which
Flexipay EMIs conversion takes place. Additionally it is clarified that irrespective of the foregoing charges,
a cardholder who has not paid the “MAD” in full, late payment charges will be levied.

This e-mailer is addressed to and intend only for SBI Credit Cardholder and is not a spam. You may call SBI Card helpline to clarify any issue that you may have
with regard to any information contained in this e-mailer particularly relating to the product features, applicable interest rate, tenures etc. of the financial product
& service contained herein. Please do not reply to this mail as it is a computer generated mail.
12. It is clarified that, if the said retail transaction is paid in full the same cannot be converted to Flexipay EMIs.
If the transaction amount is partially paid and the unpaid amount is equal to Rs. 2,500 or more, only the
unpaid balance amount can be converted to Flexipay EMIs.

13. In case the SBI Credit cardholders has made multiple retail purchase transactions, each one of them more
than Rs. 500, then the SBI Credit Cardholders can combine these transactions and move the
consolidated purchase amount to the Flexipay EMIs Scheme. Minimum booking amount Rs. 2500

14. The Flexipay EMIs facility is applicable/available only on retail purchases (subject to minimum single retail
transaction of Rs. 500 or more) made by either Primary or Add on SBI Credit Card. No request from Add
on SBI Credit Cardholder will be entertained for transfer of retail purchases to Flexipay EMIs.

15. The transfer of retail purchase transaction(s) to Flexipay EMIs will only be allowed if Current Balance
Amount (Billed and Unbilled) + Interest + Processing Fee is less than the Credit Limit available at the time
of transfer to the Flexipay EMIs.

16. It is stipulated, if the SBI credit cardholder is revolving at the time of request for transfer of retail
purchase to Flexipay EMIs, he will continue to be charged the standard credit card charge of 3.35% on his
revolving balance till the time the transfer to Flexipay EMIs actually takes place within the Term defined
hereinabove.

17. Upon Flexipay EMIs approval, the SBI Credit Cardholder credit limit shall be blocked uptoFlexipay EMIs
Principal Amount + Processing Fee. The Credit limit gets adjusted as and when the Flexipay EMIs
installment payments are made by the SBI credit cardholder.

18. A SBI credit card holder can take multiple Flexipay EMIs subject to the available credit limit on his
SBI Credit Card account.

19. At any given month the portion of the monthly repayment amount applied towards interest is
determined by multiplying the reducing interest rate with the principal outstanding after the deduction
of the previous month repayment amount. In other words, the reducing rate of interest is the rate which
when charged brings the outstanding principal to zero at the end of the tenor, where the interest
charged is calculated on a reducing principal balance. Illustrative example of amortisation scheduled
given in point No. 23.

20. Flexipay EMIs monthly installment schedule will begin from the SBI Cardholder next billing statement and
continue over the Flexipay EMIs tenure. The Flexipay EMIs monthly installment (s) shall be included in the
MAD of the Statement of account in the duration of the Flexipay EMIs tenure.

21. The MAD will be 5% of the SBI Cardholder existing revolving balances (Retail/Cash/Balance Transfer)
and Flexipay EMIs monthly installment due (or all Flexipay EMIs monthly installments due in case of
multiple Flexipay EMIss booked by the Cardholder).

22. The accrued reward points for transactions converted to Flexipay EMI would be forfeited w.e.f. 20th
Nov’20. In event of foreclosure / cancellation of Flexipay EMI booking, Reward Points will not be credited
back to the cardholder account.

23. Non Payment of MAD will attract normal late payment fees and a standard credit charge of 3.35% on the
unpaid Flexipay EMIs monthly installments.

24. Under Payment of MAD will attract normal late payment fees and a standard credit charge of 3.35% on
the unpaid Flexipay EMIs monthly installments.

This e-mailer is addressed to and intend only for SBI Credit Cardholder and is not a spam. You may call SBI Card helpline to clarify any issue that you may have
with regard to any information contained in this e-mailer particularly relating to the product features, applicable interest rate, tenures etc. of the financial product
& service contained herein. Please do not reply to this mail as it is a computer generated mail.
 25. In the event of non-payment / short payment of the Minimum Amount Due for more than three
successive months or 90 days whichever is earlier, the Flexipay EMIs shall be closed on 91st day and the
principal outstanding along with the outstanding interest accrued till the date of such closure shall be
debited to the Credit Card Account and appear in the subsequent monthly statement. SBI Card shall be
entitled to demand immediate repayment of such consolidated outstanding amounts. As a part of the
Credit Card Account, this balance will now attract all the charges including finance charges at the credit
card rate of interest, over-limit charges in the event account balance post transfer of loan outstanding if
any exceeds the existing Credit Card limit as mentioned in the cardholders MITC.

26. In the event, a cardholder puts a cancellation request, within 45 days of Flexipay EMIs facility getting
booked then all fees charged will be reversed.

27. The SBI Cardholder can make request for cancellation of Flexipay EMIs by calling the SBI Card helpline.
On receipt of this request, the outstanding Flexipay EMIs principal amount is moved back to SBI
Cardholders retail balance and a cancellation fee of 3% post 45 days shall be levied on the same. The
outstanding principle amount is calculated basis reducing interest rate.

28. At the time of cancellation of Flexipay EMIs, if the SBI Cardholders account is revolving, then the above
mentioned amount (Flexipay EMIs Principal amount + Cancellation fee) will be added to the revolving
balance and will attract a standard credit card interest charges.

29. Booking a Flexipay EMIs on phone will be deemed as acceptance of the terms and conditions of this
programme as set forth on www.SBIcard.com and/or any other medium chosen by SBICPSL.

30. Flexipay EMIs booking request or electronic mail will be considered valid only if received by
SBICPSL within 30 days of transaction date/ before the Payment Due Date (whichever is earlier).

31. No request for Flexipay EMIs will be entertained within 90 days of SBI Cardholder's flipping/change of
card request.

32. Transfer from one Flexipay EMIs EMI option to another will not be allowed.

33. The terms and conditions of Flexipay EMIs bookings may be altered, amended or changed by SBICPSL
at its sole option and discretion at any time without affecting the Flexipay EMIs bookings already done.

34. SBI credit cardholders are not bound in any way to participate in this program. Any such participation is
voluntary. Flexipay EMIs is offered by SBICPSL on best effort basis.

35. Applicable Taxes means:

For the cardholders having state of residence in the records of SBI Card on the statement
date as “Haryana” Central Tax @ 9% and State Tax @ 9%

For the cardholders having state of residence in the records of SBI Card on the statement
date as other than “Haryana” - Integrated Tax @ 18%.

36. All and any disputes or differences arising from the Offer shall be subject to arbitration within the
meaning of the Indian Arbitration and Conciliation Act, 1996. A sole arbitrator appointed by SBICPSL for
this purpose shall carry out arbitration of all such disputes and/or differences. The award of the
arbitrator shall be final and binding on the disputing parties. The place of arbitration shall be New Delhi
and the language of arbitration shall be English. Existence of a difference /dispute shall not constitute a
claim against SBICPSL.

This e-mailer is addressed to and intend only for SBI Credit Cardholder and is not a spam. You may call SBI Card helpline to clarify any issue that you may have
with regard to any information contained in this e-mailer particularly relating to the product features, applicable interest rate, tenures etc. of the financial product
& service contained herein. Please do not reply to this mail as it is a computer generated mail.