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A Taxonomy and Review of Positive Consumer Dispositions Toward Foreign Countries and Globalization
A Taxonomy and Review of Positive Consumer Dispositions Toward Foreign Countries and Globalization
Fabian Bartsch
Department of International Marketing
University of Vienna, Oskar-Morgenstern-Platz 1, 1090 Vienna, Austria
tel: +43 (1) 4277 38039, fax: + 43 (1) 4277 838039,
e-mail: fabian.bartsch@univie.ac.at
Petra Riefler
Department of International Marketing
University of Vienna, Oskar-Morgenstern-Platz 1, 1090 Vienna, Austria
tel: +43 (1) 4277 38037, fax: + 43 (1) 4277 838037,
e-mail: petra.riefler@univie.ac.at
Adamantios Diamantopoulos
Department of International Marketing
University of Vienna, Oskar-Morgenstern-Platz 1, 1090 Vienna, Austria
tel: +43 (1) 4277 38031, fax: + 43 (1) 4277 138032,
e-mail: adamantios.diamantopoulos@univie.ac.at
16 December 2015
2
Abstract
segment international consumer markets, the literature has introduced and adopted a
(and why) extremely difficult. This article aims to advance the international marketing
research in this field further, this article also proposes a research framework
notably, identities, orientations, beliefs, and attitudes toward foreign countries and
globalization. The aim is to better explain consumer perceptions of and preferences for
domestic, foreign, and global products in increasingly globalized markets. Such knowledge
consumer markets (e.g., Cleveland, Laroche, and Papadopoulos 2015; Zeugner-Roth, Žabkar,
Constructs describing negative dispositions toward foreign countries and their products,
such as consumer ethnocentrism (Shimp and Sharma 1987), consumer animosity (Klein, Ettenson,
and Morris 1998), or economic nationalism (Baughn and Yaprak 1996), are conceptually well
developed and have been subjected to intensive empirical investigations (for reviews, see for
positive dispositions toward foreign countries, globality, and accompanying products have been
described as “an important yet under-researched topic” (Cleveland et al. 2014, p. 1). However, as
our literature review will show, the current literature does not suffer from a lack of attempts to
study such positive dispositions but rather from a multitude of unintegrated and
unconsolidated efforts seeking to do so. Such efforts have resulted in no fewer than 19
and Batra 2006), cultural openness (Sharma, Shimp, and Shin 1995), globalization attitude
(Spears, Parker, and McDonald 2004), and (consumer) worldmindedness (Nijssen and
dispositions has accompanied this trend. In the last two years alone, researchers have studied,
among others, the effect of (consumer) cosmopolitanism (Cleveland et al. 2015; Grinstein and
Riefler 2015), global connectedness (Strizhakova and Coulter 2015), global identity
4
(Bartikowski and Walsh 2015), and consumer affinity (Nes, Yelkur, and Silkoset 2014) on
Despite the volume of research on positive dispositions, the current state of knowledge
is unsatisfactory for several reasons. First, literature provides numerous constructs capturing
similar conceptual domains, but often fails to theoretically and/or empirically discriminate
between them. To make things worse, “researchers use the same term to describe different
regarding the precise definition of a term” (Nijssen and Douglas 2008, p. 86). Second, several
differentiate scales measuring the same or similar dispositions from each other. Fourth, the
unconsolidated range of constructs and associated scales have resulted in a bulk of fragmented
The above problems, together with the recent nature of several dispositions for which
consumer culture), make assimilating and digesting the relevant body of knowledge difficult.
From a theoretical perspective, the plethora of constructs that are apparently conceptually
(very) similar and empirically potentially overlapping makes an informed choice on which
managerial perspective, the lack of knowledge regarding the relative effectiveness of the
different dispositions as predictors of consumer behavior severely limits their practical utility
large number of potentially promising constructs for characterizing todays’ consumers but
In light of the above, the international marketing literature would benefit from
instruments so as to provide directions for future substantive research (Katsikeas 2003). This
taxonomy of positive dispositions based on their frame of reference (global vs. country
specific) and scope (general vs. consumption specific) while highlighting the similarities and
the unique features of the various constructs, (b) undertaking a comprehensive review of
relevant conceptualizations and operationalizations, and (c) provide guidance for future
potential mediating and moderating influences. This endeavor aims to (a) contribute to the
constructs for empirical research, (c) motivate further work on enhancing the quality of scales
capturing positive dispositions, and (d) guide future substantive research toward the
relevant outcome variables. Contributing to managerial practice, our article also aims at
The first part of this paper describes the process for identifying relevant constructs for
our review and introduces a taxonomy of positive consumer dispositions. Next, we review the
theoretical base(s) underlying the constructs, their conceptual nature, as well as measurement
issues related to their operationalizations. The second part of the paper proposes a research
framework for studying positive dispositions, including key antecedents, response variables,
diagram to guide the appropriate selection of relevant dispositions for research and practical
applications, and conclude the paper with some suggestions for future research.
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sociology literature) using keyword search and references lists. This first step resulted in a
conceptual and empirical studies incorporating these dispositions published over the last 15
years. Most articles in this field appeared in the Journal of International Marketing (15),
Journal of Business Research (9), and International Journal of Research in Marketing (7).
Table 1 shows the earliest constructs originate from sociology literatures (e.g.,
(Kent and Burnight 1951), their tendencies to feel attracted to foreign out-groups (Perlmutter
1954), their ability to take a worldview on problems (Sampson and Smith 1957), and/or their
orientations beyond their local community (Merton 1957). At the time, the marketing
literature did not show any particular interest in the potential relevance of such constructs (or
adaptations thereof) for explaining consumer behavior. Instead, until the late 1980s,
countries or cultures (e.g. Levine and Campbell 1972; Shimp and Sharma 1987).
Hannerz’s (1990, p. 237) claim that “there is now a world culture” might be viewed as
the impetus for research on consumers’ positive dispositions toward foreign countries and
globalization. Since then, the marketing literature has adopted concepts from other research
fields (e.g., cosmopolitanism) and also developed new constructs (e.g., consumer affinity or
7
global consumption orientation). However, the often parallel and uncoordinated efforts to
conceptualize positive consumer dispositions have resulted in a large number of similar and
overlapping constructs (see Table 1). In some cases, apparently identical constructs use
different labels (e.g., cultural openness and global openness), whereas other, divergent
conceptualizations use the same label (e.g., identification with a global community). At an
operational level, Table 1 highlights that literature offers no fewer than 31 measurement
scales (excluding adapted scale versions) for the 19 identified dispositions, because several of
the latter have been operationalized with multiple measurement instruments (e.g., (consumer)
cosmopolitanism, affinity, and worldmindedness). Moreover, for some scales, several adapted
versions are in circulation (e.g., cultural openness). Inevitably, this state of affairs makes it
very difficult “to compare and accumulate findings and thereby develop syntheses of what is
known” (Churchill 1979, p. 67) and thus to provide appropriate guidance to researchers and
conceptual definitions. We then use the resulting taxonomy as a navigation chart for
according to two key dimensions (see Figure 1).[3] The first dimension (scope) categorizes
dispositions according to whether they describe constructs directed toward either foreign
countries or toward a global world. The second dimension (frame) classifies dispositions
according to their level of abstraction, that is, general (i.e., not relating to a specific domain or
domain (based on similarities in their conceptual definitions). In the following, we discuss the
General Scope & Country Frame. These dispositions describe consumers’ positive
(Kosterman and Feshbach 1989) focuses on consumers’ concern about equal welfare across
countries and their willingness to foster equality by lowering own living standards. Cultural
openness (Sharma, Shimp, and Shin 1995) and global openness (Suh and Kwon 2002)
describe very similar conceptual domains (albeit using different labels) both capturing
consumers’ active interest in experiencing and learning about foreign cultures. Xenophilia
(Perlmutter 1954) describes a belief about a general superiority of foreign people compared to
the people in the home country, as reflected in education, manners, and personality, thus
implying a negative valence toward the home country. With regard to dispositions toward a
conceptually unique by capturing positive affect toward one particular foreign country. In
contrast to xenophilia, it does not imply a negative stance toward the home country but
positive stances toward products and services from foreign countries and thus specifically
levels of abstraction and breadth. Cleveland and Laroche (2007)[4] focus on a general
openness toward other cultures asessing consumer’s self perception and navigation through
different cultures (thus making it similar to the constructs of global openness and cultural
openness, see above). Saran and Kalliny (2012), on the other hand, focus exclusively on a
foreign consumption context. Riefler, Diamantopoulos, and Siguaw (2012) propose a multi-
unfamiliar products from foreign countries (Nijssen and Douglas 2008). Indeed, Nijssen and
Douglas (2011) use the terms (consumer) worldmindedness and (consumer) cosmopolitanism
preference for foreign over domestic products based on an individual’s identification with a
valence toward the home country as reflected in a perceived inferiority of domestic products.
General Scope & Global Frame. These dispositions describe consumers’ stances
toward economic globalization (Levitt 1983) or cultural globalization (Holton 2000) without
globalization attitude (Spears, Parker, and McDonald 2004) — also referred to as attitude
toward globalization (Suh and Smith 2008) — captures an individual’s beliefs about the
toward the (un)favorable economic outcomes of globalization, which makes it distinct from
other dispositions that all describe globalization as a cultural phenomenon. With regard to the
latter, the literature offers a number of similar constructs aiming at describing consumers’
identities in light of globality. First, openness to and desire to emulate global consumer
culture (Cleveland and Laroche 2007)[5] is the belief in the existence of a global consumer
culture (GCC) (Alden, Steenkamp, and Batra 1999) in which consumer behavior converges
on a global level. Second, global identity (Zhang and Khare 2009) conceptualizes consumers’
around the world. Third, identification with the global community (Westjohn et al. 2009)
describes an identification with humankind in general rather than particular countries. Fourth,
attachment and belongingness to a global world. Judging from their conceptual definitions in
Table 1, these four dispositions appear to share substantial parts of their conceptual domains.
Both global identity and identification with the global community are conceptualized as group
identities toward globality, and both view global identity as independent of local/national
identity (i.e., these identities may co-exist). Moreover, global connectedness and openness to
and desire to emulate GCC both describe a consumer’s feeling of belongingness to a global
world. Such conceptual overlap is of concern not least because none of the original papers
conceptualization from others, while younger conceptualizations do not explicitly draw upon
existing work to highlight the need for additional conceptualization. Moreover, the empirical
Consumption Scope & Global Frame. The final group captures six consumer
dispositions relating to the consumption of global brands and services. Global consumption
orientation (GCO) (Alden, Steenkamp, and Batra 2006) and attitude toward global products
(AGP) (Steenkamp and de Jong 2010) both describe four attitudinal responses to global
thus useful for research on consumption behavior in particular categories, attitude towards
global products assesses a generalized attitude toward global/local brands across consumption
to acquire global brands as a function of their (a) superior quality, (b) social prestige, and (c)
conformity to consumption trends (Zhou, Teng, and Poon 2008), and thus shares partly the
conceptual domain of global consumption orientation and attitude towards global products.
Global citizenship (through global brands) (GCGB) (Strizhakova, Coulter, and Price 2008)
and self-identification with global consumer culture (Cleveland and Laroche 2007) both
with globality. Thus, whereas the previous three dispositions all conceptualize a behavioral
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tendency to consciously consume global brands, GCGB and self-identification with a global
consumer culture describe global brands as a vehicle for fostering self-identification. SGCC
The remaining two dispositions, namely, global cultural identity (Strizhakova and
Coulter 2013) and glocal cultural identity (Strizhakova, Coulter, and Price 2012a), are
“hybrid” dispositions comprising both general and consumption-related facets. Both share
substantial parts of their conceptual domains and draw upon existing dispositions as
underlying dimensions. As such, glocal cultural identity uses (a) GCGB (Strizhakova,
Coulter, and Price 2008) to reflect a “global identity dimension,” (b) consumers’ national
identity (Keillor et al. 1996) to reflect a “local dimension,” and (c) consumer ethnocentrism
(Shimp and Sharma 1987) to reflect a “local consumption dimension.” Global cultural
identity, by contrast, focuses exclusively on the global dimension of cultural identity by using
(a) global connectedness (Strizhakova and Coulter 2013) as a “global identity dimension,” (b)
global consumption orientation (Alden, Steenkamp, and Batra 2006) as a “global lifestyle
dimension,” and (c) attitude towards global products (Steenkamp and de Jong 2010) as a
“brand orientation.” Hence, both constructs are constellations of other existing constructs,
and Price (2012b) propose the latter is reflected in (a) the importance of global citizenship, (b)
global identity,[6] and (c) GCGB. This conceptualization of global citizenship, which
taxonomy (Figure 1) reveals a great deal of conceptual overlap, duplication, and inconsistent
labeling among the identified constructs that is particularly pronounced for the various
12
review the theoretical foundations and the conceptual nature of the various dispositions to
delineation of its conceptual domain and the specification of the relevant nomological
Netemeyer, Bearden, and Sharma 2003). The theories used in the conceptual development of
the identified dispositions include attitude theory (Fishbein and Ajzen 1975), identity theory
(Stryker 1968), social identity theory (Tajfel 1978), cultural identity theory (Jensen 2003),
consumer culture theory (Appadurai 1990), and acculturation theory (Berry 1997).[8]
Netemeyer, Bearden, and Sharma (2003, p. 90) emphasize that “for measures of latent
theoretical framework. Even narrowly abstracted constructs based in theory are more useful as
theory.” Although most authors introducing a new disposition do indeed refer to a particular
theory (see Table 1), an elaborate theoretical discussion of the relevant framework is the
Moreover, several constructs in Table 1 are not grounded in any theory, which makes
the specification of their conceptual nature difficult. In this context, the nature of a construct
guides both its application in substantive research and the interpretation of the resulting
findings (MacKenzie 2003). Table 1 shows that most dispositions are specified as either
favorable or unfavorable manner with respect to a given object” (Fishbein and Ajzen 1975, p.
10).
scholars with a specific research framework, that is, the belief-attitude-behavior hierarchy that
directly links attitudes and behavior (Ajzen and Fishbein 1980). Conclusions drawn from
attitudinal constructs are consequently usually based on an evaluative component, which leads
to a desired behavior aligned with the underlining attitude (Kraus 1995). In contrast to
conceptual domain and are grounded in behavioral theories of group membership or self-
concept (Hogg, Terry, and White 1995). Given that group attachment typically characterizes
orientations may differ significantly from conclusions based on attitudinal constructs. For
example, a consumer may express positive sentiments toward a particular global brand not
because, say, (s)he has a positive attitude toward globalization, but because (s)he perceives
the brand as an extension of the self and as a vehicle for strengthening group identification
(e.g. Steenkamp 2014; Swoboda, Penemann, and Taube 2012). Thus, whether a given
and motivation for why different consumer groups express positive sentiments toward brands.
Table 1 further shows that, for a number of dispositions, the literature either disagrees
on their conceptual nature in the first place (e.g., (consumer) cosmopolitanism, global/glocal
cultural identity) or fails to specify the latter (e.g., cultural openness, global openness). For
and Laroche 2007), whereas others view it as an orientation (Riefler, Diamantopoulos, and
Siguaw 2012). As another example, the original conceptualizations define global consumption
14
orientation and ‘attitude towards global products’ as attitudes (Alden, Steenkamp, and Batra
2006; Steenkamp and de Jong 2010), whereas Strizhakova and colleagues use the constructs
Similarly, a failure to carefully delineate the underlying nature of a construct may not
only create difficulties with the identification of the relevant nomological network, but might
also result in measurement misspecification (i.e., the relation specified between the construct
and its measures) (MacKenzie 2003). Judging from their conceptual definitions in Table 1,
the majority of dispositions without an explicitly specified conceptual nature (e.g., global
Having reviewed key conceptual issues relating to the various dispositions listed in
Table 1, we now highlight several issues relating to their operationalization. Table 2 provides
application. The items for all scales are listed in the Web Appendix B.
that they result from (1) differences in the conceptualization of the construct such as
operationalizations do become a problem in that they create confusion when the same
construct label is used but the conceptual domain of the construct is different in each case. An
illustrative example is the consumer affinity construct. In accordance with its conceptual
disposition, whereas operationalizations by Nes, Yelkur, and Silkoset (2014) and Wongtada,
Rice, and Bandyopadhyay (2012) are essentially country-image scales involving cognitive
Consequently, despite using the term “affinity” in their labels, these latter scales are more
appropriate for characterizing country perceptions rather than measuring consumers’ affect
toward countries (Roth and Diamantopoulos 2009). Another example is global citizenship,
which is unidimensional in its original version (Strizhakova, Coulter, and Price 2008),
whereas a later version (Strizhakova, Coulter, and Price 2012b) expands — without providing
underlying reasons for the expansion — the conceptual domain to three dimensions, rendering
it similar to the global cultural identity construct (Strizhakova and Coulter 2013). Regarding
scale adaptation, shortening scales for cross-national studies may well be justified in cases in
Douglas and Nijssen 2003). Similarly, for scales developed in a domestic context, an adapted
etic approach of including construct domains that are non-central, ancillary, or context related
and justify such decisions rather than creating an impression of picking and dropping items
scale-development processes differs considerably across dispositions (see Web Appendix C).
Overall, recent scales are based on more extensive development procedures than earlier
scales, which reflects improved understanding of the importance of valid and reliable
individual scale is beyond the scope of this review, several key issues are worth highlighting.
definition may arise as a consequence (MacKenzie 2003). One such problem is that the
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scale’s content and face validity cannot be evaluated. Indeed, for a number of scales,
congruence between the conceptual definition and item wording appears doubtful. For
example, whereas global identity is conceptually defined as a “[…] belief in the positive
effects of globalization […]” (Tu, Khare, and Zhang 2012, p. 36), the measurement items in
the corresponding scale refer to consumers’ identification as citizens of a global world and do
not tap into beliefs about the effects of globalization (see Web Appendix B). Similarly, the
overloaded with items measuring consumers’ consumption of specific ethnic foods rather than
reflecting its conceptual definition as stated in Table 1. In general, scales suffering from
unclear content and face validity inevitably raise doubts about whether they indeed measure
the construct of interest (Hardesty and Bearden 2004). These problems may be amplified in
cross-cultural applications of the scale, because the contextual meaning of words may not
Second, reporting practices of the psychometric properties for several scales show
large variation. Although most scale applications report measures of internal consistency
stability, convergent and discriminant validity, as well as criterion validity is scant. Moreover,
even in recent years, some authors rely solely on “first-generation” criteria (e.g., inter-item
correlations, item-total correlations, exploratory factor analysis) for scale development and
validation purposes (e.g., see Spears, Parker, and McDonald (2004) for globalization attitude).
The use of “second-generation” criteria (e.g., CFA, composite reliability, average variance
extracted) is not as widespread, with the notable exceptions being, among others,
identification with the global community (Westjohn, Singh, and Magnusson 2012) and GCGB
discriminant validity in both the original publication as well as subsequent articles using the
17
scales (see Web Appendix D). This neglect is particularly evident for global-frame
culture). Despite their apparently similar content domains, researchers have not tested their
discriminant validity against related and overlapping constructs. For other constructs (e.g.,
differentiating them from a single related construct rather than several potentially related
dispositions. Although the recent nature of some of the constructs and associated scales partly
explains such neglect, the assessment of discriminant validity for a new construct is of
paramount importance because it serves as justification for the uniqueness of the construct
and its added value for research (Churchill 1979). On the positive side, illustrative examples
attitude, for which the literature provides considerable empirical evidence indicating their
distinctive nature.
“considerable caution should be exercised when using scales developed in one country or
cultural context in other environments” (Douglas and Nijssen 2003, p. 632). Surprisingly,
however, the emic versus etic nature of the identified dispositions is an untapped topic
(David and Gupta 2001). Judging from the use of scales in multiple countries (see Table 2),
for the majority of concepts, an etic approach appears to have been adopted, thus (implicitly)
assuming the relevant scales are culture free. Indeed, several scales were simply translated
from English into other languages and used in different countries without further adaptations.
On a more positive note, the majority of scales that were developed after Singh’s (1995) and
tests (Steenkamp and Baumgartner 1998) either in the original paper or in later studies (see
Table 2). Although not sufficient to address the question of the cross-national stability of
18
dispositions at a conceptual level, such tests are essential to “ensure that any differences found
between cultures truly reflect the phenomena of interest, and are not simply a reflection of
issues such as scale use tendencies and differences in construct conceptualizations” (Hult et
The first part of this article sought to identify available positive dispositions, classify
second part, we propose a research framework for studying positive dispositions in order to
causal sequence among dispositions based on the delineation of orientations versus attitudes,
and (c) boundary conditions in the form of moderating variables. Moreover, to provide a
more holistic assessment, the proposed research framework in Figure 2 integrates cognitive,
and Ajzen 1975). Such a hierarchy-of-effects allows for differentiating between the direct and
affective mechanisms.
consumption good), and orientations that are broader constructs based on identity-theory
without such a focal object. According to social identity theory, depersonalization and social
categorization are the processes through which consumers classify hypothetical group
19
members not as individuals but as members of a group and, as a result, form expectations
about their attitudes and behavior (Hogg and Smith 2007). Thus, general orientations lead to
more specific attitudes (Fishbein and Ajzen 1975; Tajfel 1978), which suggests identity-based
consumer responses toward specific global/foreign brands. Prior literature has made sporadic
suggestions on the causality among positive dispositions (e.g., from cultural openness to
global citizenship (Strizhakova, Coulter, and Price 2008), or from global openness to attitudes
toward globalization (Suh and Smith 2008)). However, relevant empirical research is
currently lacking. Thus, drawing on the premises of social identity and attitude theory
(Fishbein and Ajzen 1975; Tajfel 1978), empirical studies should systematically investigate
the causal relationships between orientational and attitudinal constructs capturing positive
consumer dispositions.
Antecedent Variables
variables identified from the literature, namely, (a) socio-demographic variables, (b) past
experiences, (c) consumer characteristics, and (d) cultural factors. For some of these
antecedents, the literature provides empirical evidence regarding their impact on particular
dispositions, whereas for other antecedents, relevant evidence is not (yet) available (for a
who are exposed to global consumption symbols as part of their youth culture show stronger
orientations toward a global world than older cohorts (e.g. Alden, Steenkamp, and Batra 1999;
Batra et al. 2000; Jensen 2003). Similarly, higher levels of education and income foster an
countries, cultures, and people (e.g., Riefler, Diamantopoulos, and Siguaw 2012).
20
Past Experiences. According to the mere exposure effect, individuals can develop
preferences for an object based on their familiarity with and frequent exposure to that object
(Bornstein and D'Agostino 1992). In the current context, this effect suggests people who
travel frequently or have contact to people from other countries develop more positive
dispositions toward them (Oberecker, Riefler, and Diamantopoulos 2008). Likewise, the
environment to which consumers are exposed (e.g., the degree of cultural or ethnic diversity)
can promote or inhibit the development of positive dispositions (Der-Karabetian and Ruiz
1997). In this vein, consumer dispositions are not only a function of consumers’ international
travel experience, but also a function of their exposure to foreign and global media, diverse
cultures, and/or their participation in cross-cultural training (Alden, Steenkamp, and Batra
and openness to experience (Alden, Steenkamp, and Batra 2006; Steenkamp and de Jong
2010; Westjohn, Singh, and Magnusson 2012) as drivers of positive dispositions. For
instance, materialism is often associated with symbols of a global consumer culture (Alden,
Steenkamp, and Batra 1999), thus fostering global consumption orientation (Alden,
Steenkamp, and Batra 2006; Steenkamp and de Jong 2010). Similarly, consumers scoring
high on innovativeness are positively disposed toward experiencing foreign cultures and their
products, thus satisfying their desire for curiosity and variety (Westjohn, Singh, and
Magnusson 2012).
Cultural Factors. Several studies address the role of cultural factors as antecedents of
positive consumer dispositions. To this end, studies apply both Hofstede’s (1980) cultural
dimensions and Schwartz’s (1992; 1999) value inventory to capture the influence of cultural
factors on (consumer) cosmopolitanism and attitude toward global products (Cleveland et al.
2011; Cleveland and Laroche 2007; Steenkamp and de Jong 2010). Linking positive
21
dispositions to values seems particularly useful because values set “standards to guide
attitudes and predict behavior” (Steenkamp and de Jong 2010, p. 21) that are relatively stable
over time; values may also help explain cross-cultural differences in positive dispositions
(Schwartz 1992).
The range of antecedents examined varies widely across dispositions (see Web
Appendix E). In some cases (e.g., (consumer) cosmopolitanism, attitude towards global
products, and global consumption orientation), a large number of antecedent factors have
been empirically examined, thus generating considerable knowledge as to what drives these
constructs. At the other extreme, for some consumer dispositions (e.g., global identity or
Our framework suggests similar antecedent variables drive different positive consumer
dispositions; however, the explanatory power of these antecedents or even their place in the
nomological network might vary. For example, for consumption-related dispositions (e.g.,
global consumption orientation or ‘attitude towards global products’), materialism might play
antecedents (Alden, Steenkamp, and Batra 2006), as well as outcome variable (Cleveland,
Laroche, and Papadopoulos 2009) for positive consumer dispositions. Hence, empirical,
experimental, and longitudinal research on the relevance, causality, and relative importance of
the proposed antecedents for the different types of dispositions in Figure 1 is needed to
relating to global and foreign products and brands is of focal interest for the international
22
marketing literature (Özsomer et al. 2012; Schuiling and Kapferer 2004; Steenkamp and Ter
Hofstede 2002). General frame constructs may offer segmentation possibilities on a generic
Web Appendix F provides a summary of empirical findings relating to the impact of positive
dispositions on (a) evaluations, (b) attitudes, (c) purchase intentions, and (d)
Although the literature provides extensive empirical evidence on the effects of some
numerous outcome variables, very little is known regarding the extent to which other
outcome variables are scarce. Notable exceptions are studies by Cleveland et al. (2015), who
contrast the contribution of (a) identification with a GCC, (b) openness and desire to emulate
GCC, and (c) cosmopolitanism as predictors of consumption behavior across several product
categories; Riefler (2012), who delineates the effects of globalization attitude and global
complementary effects of global consumption orientation and global identity on global brand
attitude. Studying the joint effects of positive dispositions should help disentangle potential
overlaps among dispositions and provide insights into possible interrelationships among
On the positive side, several dispositions show consistent effects on outcome variables
across studies. For example, both global consumption orientation (Alden, Steenkamp, and
23
Batra 2006; Guo 2013; Riefler 2012) and global identity (Guo 2013; Tu, Khare, and Zhang
2012; Zhang and Khare 2009) consistently show positive effects on attitudes toward global
and foreign brands. Positive globalization attitude consistently increases global brand
evaluation (Riefler 2012; Suh and Smith 2008). Substantive findings for (consumer)
studies despite the use of different operationalizations (Rawwas, Rajendran, and Wuehrer
The large majority of extant studies relates dispositions to general outcome variables,
thus assessing consumers’ overall perception of global or foreign products without specifying
any product category or particular brand. Focusing on response variables at a category level
(e.g., Cleveland, Laroche, and Papadopoulos 2009; Cleveland, Papadopoulos, and Laroche
2011) or brand level (e.g., Riefler 2012), however, appears a promising approach for
Moderating Variables
category-related, and country-related factors may moderate the relationship between positive
dispositions and consumer response variables. With regard to brand-related variables, globally
disposed consumers (e.g., global connectedness and identification with the global community)
may draw upon their global orientations (Arnett 2002; Cleveland, Papadopoulos, and Laroche
categories (Reed II et al. 2012) if these brands or categories are perceived as highly global
(Özsomer 2012; Steenkamp, Batra, and Alden 2003). Conversely, if these brands are
perceived as local icons of the home culture, globally disposed consumers may exhibit more
dispositions may be intensified (attenuated) for products originating from countries with a
The perceived match between a product category and the country of origin may also have a
similar conditioning effect (Usunier and Cestre 2007); the higher the match, the stronger the
positive impact of consumer dispositions on outcome variables. Finally, the relative price of
global brands compared to local alternatives is likely to pose a boundary condition on the
relationship between dispositions and consumer responses (e.g., Dimofte, Johansson, and
Bagozzi 2010; Holt, Quelch, and Taylor 2004). Specifically, a high price of a global brand
compared to a local brand may decrease the impact of dispositions on outcome variables
consumer behavior is likely to differ across product categories (Cleveland, Papadopoulos, and
Laroche 2011; Cleveland et al. 2015). First, the hedonic versus utilitarian nature of a category
consumption objects (Chattaraman, Rudd, and Lennon 2009). Second, the extent to which a
category is culture-bound versus culture-free (Özsomer 2012) might moderate the relationship
between positive dispositions and outcome variables such that stronger effects may be
observed in culture-free categories (Zhou and Belk 2004). Third, effects might be stronger in
product categories such as consumer electronics, which are perceived as highly global
compared to categories such as food, which are perceived as highly local (Özsomer 2012). In
this context, extant research has produced mixed results on the role of positive dispositions
Papadopoulos, and Laroche 2011; Lee et al. 2009; Rawwas, Rajendran, and Wuehrer 1996)
visibility, perceived risk, or social signaling value) that can theoretically explain these
Finally, at a country level, substantial evidence indicates global brands have strong
symbolic value to consumers from developing countries (Strizhakova, Coulter, and Price
2008), implying stronger main effects in these countries compared to highly developed
countries. Further, consumers residing in countries from which many global brands originate
(such as the United States) may show weaker effects from positive dispositions to consumer
behavior than consumers residing in (often small) countries where global brands are largely
The international marketing literature has developed and adopted an array of constructs
describing consumers’ positive dispositions toward foreign countries and globalization. Still,
as our review reveals, the extant body of knowledge is limited because of conceptual and
taxonomy and subsequently examining their conceptualizations and critically assessing their
operationalizations. With the goal of introducing order into the domain of consumers’ positive
dispositions towards globalization and cultural outgroups, we highlighted the fact that, for
several conceptual domains, multiple dispositions have essentially addressed similar if not
discriminant validity of several dispositions (e.g., global identity, global connectedness), since
their construct domains are evidently overlapping and thus drawing into doubt whether they
were in fact distinct. A related issue concerns the limited availability of nomological networks
have not yet been subjected to in-depth investigations. Further, our review highlighted that
well as evaluations of cross-national applicability. These insights call for future work on
rigorous psychometric testing and validation of the relevant measurement instruments, taking
into consideration their emic/etic nature. Particularly important in this context is the
applications, the appropriate application of back translations (Douglas and Nijssen 2003), as
predictors of consumer behavior. Extant studies typically focus on a relatively small set of
dispositions and often fail to investigate their relative impact on consumer response variables
causal sequence is novel in this research field and important given that the nature of
constructs affects the interpretation of their substantive effects in research (Riefler 2012). The
cognitive, affective, and behavioral consumer responses. This also motivates empirical
research on the joint impact of multiple dispositions on response toward foreign and global
products, which is currently largely unexplored (exceptions include Cleveland, Laroche, and
Papadopoulos (2015); Cleveland et al. (2015); Guo (2013); Riefler (2012)). Such research is
critical in order to delineate dispositions based on their relative predictive power on different
Based on the proposed conceptual taxonomy in Figure 1 and our review of conceptual
properties of the dispositions, Figure 3 describes a decision-aid diagram along several relevant
criteria for selecting appropriate dispositions for different purposes. The diagram is intended
to assist practitioners and researchers alike by “cutting through the clutter” and homing in on
those constructs most relevant for their particular needs. The criteria used to guide the choice
of dispositions include the frame and scope of the research context as a first step, followed by
various decisions on the reference point, implied valence toward the home country,
globality should first decide on the relevant frame of the project at hand (e.g., country vs.
global). Assuming (s)he decides on a global frame, a second decision involves the scope of
the project at hand (e.g., general vs. consumption). Supposing (s)he decides on a general
consumers’ identification with a global world as a cultural phenomenon, (s)he may choose a
number of dispositions (e.g., global identity, identification with the global community,
openness to and desire to emulate GCC, global connectedness, global/glocal identity) that are
Figure 3 illustrates that some paths ultimately lead to a single disposition (as in the
case consumer affinity), which makes the final choice of disposition straightforward. In such
cases, the researcher or practitioner may then go straight to Table 1 to identify whether any
additional conceptual work is needed before using the selected disposition in empirical
28
research. Next, (s)he should consult Table 2 and Web Appendix C to judge the quality of
measurement instrument(s) available and their prior use in the planned research setting (in
terms of language, culture, etc.), and consider any necessary adaptations prior to using the
scale for the purpose at hand. In situations in which a path points to multiple dispositions, to
make an informed choice, decision makers should again first consult Table 1 but also the Web
level, decision makers should use Tables 2 and Web Appendix C to evaluate the psychometric
Results of our review and conceptual discussion translate into several promising future
research directions. First, our review has highlighted several shortcomings with respect to the
research is also needed to ensure measurement instruments adequately capture that the
Second, several dispositions have been shown to predict consumer responses toward
foreign or global goods. The literature rarely engages in conceptual discussions as to why
dispositions are predictive of positive response towards foreign or global goods. Studying the
underlying reasons why different types of consumers respond positively to foreign or global
brands should provide a more solid base for differentiating among dispositions. For example,
does preference for global brands signify a global identity as part of a consumer’s self-
consumers’ reactions toward global brands, the literature provides an extensive list of
potential mediators, such as brand quality, brand prestige, or identity symbolism (Dimofte,
Johansson, and Ronkainen 2008; Steenkamp, Batra, and Alden 2003; Strizhakova, Coulter,
29
and Price 2008). Such variables may also act as explanatory mechanisms for the link between
countries and globalization but excluded other, potentially relevant, dispositions. These
particular regions (e.g., regional identities) and could be used in future studies to address the
(Smith 1991). Consumers may simultaneously identify with a regional identity, a national
identity, a supranational identity (e.g., the EU), and ultimately being a global citizen.
Disentangling the role multiple identities play in consumer behavior remains a major research
challenge. For instance, Cleveland, Papadopoulos, and Laroche (2011) show consumers often
complement a local/traditional identity with a globally oriented mindset and are highly
may reveal distinct and heretofore undetected consumer segments (e.g., consumers with a
cosmopolitan orientation but with negative globalization attitudes), which may present special
challenges for firms when developing brand positioning and communication strategies.
Fourth, and related to the previous point, a promising area for future research involves
the conflicting influences of positive and negative consumer dispositions, given that
consumers are increasingly exposed to a global consumer culture (Alden, Steenkamp, and
Batra 1999), while local market forces continue to play an important role in shaping consumer
preferences (Kjeldgaard and Askegaard 2006). To date, only a few studies have sought to
combine positive and negative dispositions in an effort to segment international markets (e.g.,
Cleveland et al. 2015; Strizhakova, Coulter, and Price 2012a), and further research in this area
Fifth, the international marketing literature does not consistently agree on the order of
proposed antecedents and positive dispositions. Therefore, the literature would also benefit
versus brand-origin influences as predictors of consumer behavior. For example, how would a
strong global identity interact with the country stereotype held by a consumer when the latter
is confronted with a brand from that specific country? Or how would global consumption
orientation affect evaluations of a brand originating in a country with a poor country image?
Answers to such questions would generate additional insights on the relevance and centrality
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40
ENDNOTES
[
1] Using EBSCO and Google Scholar, we identified articles containing combinations of keywords, such as
consumer stance, global/foreign products/brands, worldminded, foreign culture, global identity,
cosmopolitan, disposition toward, or globalization/globality. We excluded constructs that appeared to
be unrelated to the purpose at hand. For example, we exclude cultural contact (Gnoth and Zins 2013)
due to its tourism-specific focus, cross-cultural competence (Johnson, Lenartowicz, and Apud 2006;
Wang et al. 2014) due to its narrow focus on professional expatriates, and global mindset (Levy et al.
2007) due to its explicit focus on managers.
[2] The selection of academic journals is based on the 2011 VHB Jourqual journal ranking by the German
Academic Association for Business Research; see http://vhbonline.org/service/jourqual. Detailed
information on the number of publications per journal can be found in the Web Appendix A.
[3] We exclude the original (i.e., general) conceptualizations of cosmopolitanism (Merton, 1957),
worldmindedness (Sampson and Smith, 1957), and xenocentrism (Kent and Burnright, 1951) from
Figure 1 due to our focus on marketing-relevant conceptualizations.
[4] We include Cleveland and Laroche (2007)’s conceptualization of general cosmopolitanism in this
review, due to its frequent application in marketing-related journals (e.g. Cleveland et al. 2011;
Cleveland et al. 2014). Because space-limitations, however, we exclude conceptualizations that the
marketing literature has not used (e.g. Beck 2002; Woodward, Skrbis, and Bean 2008).
[5] Both self-identification with GCC and openness to and desire to emulate GCC are conceptual
dimensions of an acculturation to the global consumer culture process (AGCC) (Cleveland and Laroche
2007). The remaining dimensions of AGCC, namely, consumers’ frequency of English language and
media usage, their exposure to global mass media, and their social interaction, are not themselves
positive dispositions; therefore, we exclude them from this review.
[6] The global identity dimension is drawn from Der-Karabetian and Ruiz (1997), which is the base for the
identification with the global community construct (Westjohn et al. 2009).
[7] Note also that the lifestyle and identity dimensions are conceptually close to the global connectedness
construct (Strizhakova and Coulter 2013); see General Scope / Global Frame cell in Figure 1.
[8] Further, dynamic theory as an underlying framework for global openness (Suh and Kwon 2002) and
attitude toward globalization (Suh and Smith 2008) is conceptually close to the idea of biculturalism
(Arnett 2002; Berry 1997) but may require additional refinement and should not be understood as a
formal guiding theory but rather as a broad research framework.
41
TABLES
Table 1: Positive Consumer Dispositions Used in Marketing Literature (chronologically from 1951 – 2015)
Underlying Nature of
Disposition Definition Measurement Scales
Theory Construct
“...a view of things in which a group other than one’s own is the center of everything, and all others,
including one’s own group, are scaled and rated with reference to it.”(Kent and Burnight 1951, p.
256)
(Consumer)
Not discussed Orientation
Xenocentrism CXENO Scale (Lawrence 2012)
“a person who prefers products from a country (or region) other than their own and who rates and
scales products in reference to the foreign country and not their own” (Mueller and Broderick 2009,
working paper)
"Xenophilia means literally a love for strangers and foreigners […] and an implicit or explicit
Xenophilia Not discussed Orientation Xenophilia Scale (Perlmutter 1954)
disrespect for or hatred of one's own sociological reference group." (Perlmutter 1954, p. 29)
"A highly worldminded individual is the one who favors a world-view of the problems of humanity,
whose primary reference group is mankind, rather than American, English, Chinese etc." (Sampson
and Smith 1957, p. 99)
Worldmindedness Scale
(Sampson and Smith 1957)
“...a worldview in which ones sees oneself as connected to the world community and feels a sense of
(Consumer) Global-Mindedness Scale
responsibility for its members.”(Hett 1993, p. 89) Not discussed Orientation1
Worldmindedness (Hett 1993)
Consumer Worldmindedness Scale (Nijssen
"...a world-minded (or cosmopolitan) person is viewed as someone who reflects both "cultural
and Douglas 2008)
openness" (i.e., acceptance of ideas, customs, and products from other cultures) and "cultural
adaptability" (i.e., adaptation to local habits and customs when in another country)." (Nijssen and
Douglas 2008, p. 87)
“Internationalism focuses on international sharing and welfare, and reflects an empathy for the Internationalism Scale
Internationalism Not discussed Orientation
people of other countries”(Kosterman and Feshbach 1989, p. 271) (Kosterman and Feshbach 1989)
42
Table 1: Positive Consumer Dispositions Used in Marketing Literature (chronologically from 1951 – 2015)
Underlying Nature of
Disposition Definition Measurement Scales
Theory Construct
“…people who oriented themselves outside their community rather than being influenced solely by
local traditions and values” (Merton 1957)
CYMYC Scale (Cannon et al. 1994)
COS 2007 (AGCC)
"...a specific set of qualities held by certain individuals, including a willingness to engage with the
(Cleveland and Laroche 2007)
other (i.e., different cultures), and a level of competence towards alien culture(s)." (Cleveland and
Laroche 2007, p. 252)
(Consumer) Identity Attitude/
C-COSMO Scale
Cosmopolitanism “...the extent to which a consumer (1) exhibits an open-mindedness towards foreign countries and Theory Orientation1
(Riefler, Diamantopoulos, and Siguaw 2012)
cultures, (2) appreciates the diversity brought about by the availability of products from different
COSMOSCALE
national and cultural origins, and (3) is positively disposed towards consuming products from
(Saran and Kalliny 2012)
foreign countries.” (Riefler, Diamantopoulos, and Siguaw, 2012, p. 287)
CONCOS Scale
(Altintas et al. 2013)
"...the willingness of individuals to accept things (including materials, product, and services) from
other countries." (Saran and Kalliny 2012, p. 288)
"…experience with and openness towards the people, values, and artifacts of other cultures" Cultural Openness Scale
Cultural Openness Not discussed Not discussed
(Sharma, Shimp, and Shin 1995, p. 28) (Sharma, Shimp, and Shin 1995)
"…support or opposition to globalization based upon the individuals belief about the economic
consequences." (Spears, Parker, and McDonald 2004, p. 58) Globalization Attitude Scale
Globalization Dynamic (Spears, Parker, and McDonald 2004) Attitude
Attitude
Attitude "...it is this superficial, rather than deeper, global mind set, and is defined as the degree to which theory2, 3 Toward Globalization Scale (Suh and Smith
globalization is perceived positively with the benefits to the local economy exceeding the demands 2008)
placed on the local economy"(Suh and Smith 2008 p. 132)
Global Consumer
"…consumer preferences for globalized, localized or hybridized alternatives within a given Global Consumption Orientation Scale
Consumption Culture Attitude
consumption domain." (Alden, Steenkamp, and Batra 2006, p. 227) (Alden, Steenkamp, and Batra 2006)
Orientation Theory
Openness to and
“individuals who admire the lifestyles of other countries are likely to desire ownership of Acculturation Part of AGCC Scale
Desire to Emulate Not discussed
consumption symbols (i.e., goods) from other countries” (Cleveland and Laroche 2007, p. 252) Theory (Cleveland and Laroche 2007)
GCC
Self-identification
“self-ascribed membership in or outright identification with a global consumer culture” (Cleveland Acculturation Part of AGCC Scale
with Global Not discussed
and Laroche 2007, p. 255) Theory (Cleveland and Laroche 2007)
Consumer Culture
43
Table 1: Positive Consumer Dispositions Used in Marketing Literature (chronologically from 1951 – 2015)
Underlying Nature of
Disposition Definition Measurement Scales
Theory Construct
Consumer Affinity Scale
Consumer affinity is ”a feeling of liking, sympathy, and even attachment toward a specific foreign Social
(Oberecker and Diamantopoulos 2011)
country that has become an in-group as a result of the consumer’s direct personal experience and/or Identity
AFFINITY Scale
Consumer Affinity normative exposure and that positively affects the consumer’s decision making associated with Theory/ Orientation
(Wongtada, Rice, and Bandyopadhyay 2012)
products and services originating from the affinity country.” (Oberecker, Riefler, and Attitude
Consumer Affinity Scale
Diamantopoulos 2008, p. 26) Theory
(Nes, Yelkur, and Silkoset 2014)
"the belief that global brands create an imagined global identity with like-minded people” Belief in Global Citizenship through Global
Global Citizenship (Strizhakova, Coulter, and Price 2008, p. 59) Cultural Brands Scale
(through Global Identity Orientation (Strizhakova, Coulter, and Price 2008)
Brands) "...consumer identification with and concern for global citizens and the world at large rather than a Theory Global Citizenship Scale (Strizhakova,
particular country."(Strizhakova, Coulter, and Price 2012b, p. 7) Coulter, and Price 2012b)
Susceptibility to "Susceptibility to Global Consumer Culture is defined as the consumer’s desire or tendency for the
SCGC
Global Consumer acquisition and use of global brands. It is denoted as a general trait of consumers that varies across Not discussed Attitude
(Zhou, Teng, and Poon 2008)
Culture individuals and cultures" (Zhou, Teng, and Poon 2008,p. 337)
"[…] being global means identifying with people around the world." (Zhang and Khare 2009, p.
524) Global-Local Identity (full version)
Social
(Zhang and Khare 2009)
Global Identity Identity Orientation
“ A global identity consists of mental representations in which consumers believe in the positive Global-Local Identity (short version)
Theory
effects of globalization, recognize the commonalities rather than dissimilarities among people (Tu, Khare, and Zhang 2012)
around the world, and are interested in global events” (Tu, Khare, and Zhang 2012, p. 36)
"...,it captures the degree of psychological and emotional investment one has to the global
Identification with Social Global identification Scale
community" (Westjohn et al. 2009, p. 254)
the Global Identity Orientation (Der-Karabetian and Ruiz 1997; Westjohn et
Community Theory al. 2009)
"the person identifies with humankind as a whole" (Westjohn, Singh, and Magnusson 2012, p. 3)
Attitude toward Consumer
"…consumer's response to global and local products across the broad range of product categories." ‘Attitude towards Global Products’ Scale
Global/Local Culture Attitude
(Steenkamp and de Jong 2010, p. 19) (Steenkamp and de Jong 2010)
Products Theory
“broad range of beliefs and behaviors embedded to varying degrees in both global and local Glocal Cultural Identity Scale
discourses”(Strizhakova, Coulter, and Price 2012a, p. 43) Cultural (Strizhakova, Coulter, and Price 2012a)
Global / Glocal Orientation/
Identity Global Cultural Identity Scale
Cultural Identity Attitude4
“the extent to which an individual’s identity focus is more global than local” (Strizhakova and Theory (Strizhakova and Coulter 2013)
Coulter 2013, p. 70)
Global "...an individual's overall attachment and belonging to the global world" (Strizhakova and Coulter Global-Connectedness Scale (Strizhakova and
Not discussed Orientation
Connectedness 2013, p. 73) Coulter 2013)
1
Multiple conceptualizations exist, general cosmopolitanism has been conceptualized as attitude (Cleveland and Laroche 2007), while (consumer) cosmopolitanism is conceptualized as an orientation.
2
Dynamic theory resembles biculturalism (Arnett 2002) and merely provides a research framework for global openness and attitude toward globalization.
3
Globalization attitude (Spears et al. 2004) is not grounded in an underlying theory; however, attitude toward globalization (Suh and Smith 2008) is grounded in dynamic theory
4
Global/Glocal Cultural Identity features both, namely, GCGB, CET, National Identity, and Global Connectedness as orientations, and Global Consumption Orientation and ‘Attitude towards Global Products’ as
attitudes.
44
Internationalism Kosterman and Feshbach 1989 Unidimensional 9-items German; Hebrew; Japanese; No
Israel; Japan; Turkey; USA
Turkish
Global Openness Suh and Kwon 2002 Unidimensional 4-items China; France; South Korea; USA English; French; Korean No
France; Germany; India; South Korea; English; French; German;
Cultural Openness Sharma, Shimp, and Shin 1995 Unidimensional 7-items Mexico; Poland; The Netherlands; Korean; Polish; Romanian; Yes
Ukraine; USA Russian; Spanish; Ukrainian;
Sympathy
Oberecker and Diamantopoulos 2011 7-items Austria English; German No
Attachment
People Affinity
Wongtada, Rice, and Bandyopadhyay 20122 Business Affinity 9-items Singapore; USA English; Thai Yes
Consumer Education Affinity
Affinity Country Affinity
Culture/Landscape
Nes, Yelkur, and Silkoset 20142 Music/Entertainment 19-items Norway; USA English No
People
Politics
Open-mindedness
Riefler, Diamantopoulos, and Siguaw. 2012 Diversity Appreciation 12-items Austria; Singapore English; German Yes
Consumption Transcending Borders
Canada; Chile; France; Greece;
(Consumer) Hungary; India; Japan; Mexico; South Arabic; English; French;
Cleveland et al. 2014 Unidimensional 5-items Yes
Korea; Sweden; Taiwan; Turkey; Japanese; Korean; Turkish;
Consumption Scope / Country Frame
Cosmopolitanism
USA
Saran and Kalliny 2012 Unidimensional 6-items Mexico; USA English; Spanish No
One-World Consciousness
Altintas et al. 2013 Diversity 15-items Turkey English; Turkish No
Cultural Acceptance
Religion
Immigration
Government
Economics Austria; China Japan; Russia; Taiwan; Chinese; English; German;
Sampson and Smith 1957 32-items No
Patriotism USA Japanese; Russian
Race
Education
(Consumer) War
Worldmindedness Interconnectedness of Humanity
Cultural Pluralism
Hett 1993 Ethic of Responsibility/Care 64-items USA English No
Futurist Orientation
Behavior
Cultural Openness
Nijssen and Douglas 2008 8-items Jordan; The Netherlands Dutch; English No
Adaptability
(Consumer)
Lawrence 2012 Unidimensional 6-items USA English No
Xenocentrism
45
Attitude
Suh and Smith 2008 Unidimensional 3-items South Korea English; Korean No
Global Identity
Global Identity Tu, Khare, and Zhang 2012 8-items China; India; U.K.;USA Chinese; English Yes
Local Identity
Frame
Identification with
the Global Westjohn et al. 2009 Unidimensional 5-items China; USA Chinese; English No
Community
Global Australia; Brazil; China; India; Chinese; English;
Strizhakova and Coulter 2013 Unidimensional 7-items Yes
Connectedness Russia; USA Portuguese; Russian
Openness to and
Canada; Chile; Jordan; Lebanon; The
Desire to Emulate Cleveland and Laroche 2007 Unidimensional 4-items Arabic; English; French Yes
Netherlands; USA
GCC
Lifestyle
Global Entertainment
Austria; China; Singapore; South Chinese; English; German;
Consumption Alden, Steenkamp, and Batra. 2006 Clothing 20-items Yes
Korea; Turkey; U.K.; USA. Korean; Turkish
Orientation Furnishing
Food
Argentina; Austria; Brazil; Belgium
Chinese; Czech; Danish;
Lifestyle China; Czech Republic; Denmark;
Consumption Scope / Global Frame
FIGURES
Scope
General Consumption
Negative-
Interest and valence towards
Consumers’ Consumption of foreign
Concern admiration of home country
attachments towards products
for world foreign
an individual foreign
Country
welfare countries
country
(Consumer)
(Consumer) Cosmopolitanism*
Consumer Cultural Xenophilia
Internationalism Xenocentrism
Affinity Openness
(Consumer)
Worldmindedness
Global
Openness
Individual
Country Multiple Countries
Frame
Susceptibility to Citizenship
Identification with Global
the Global Connectedness Global Consumer
Globalization Global Culture
Attitude Community Consumption Self-identification
Orientation with Global
Openness to and
Global/Glocal Consumer Culture
desire to emulate
GCC Cultural Identity
Economic
Globalization Cultural Globalization
* Literature provides conceptualizations of (consumer) cosmopolitanism which differ in their scope. The conceptualization by Cleveland and Laroche (2007) reflects a general scope, Saran and Kalliny (2012)’s a consumption specific scope, while
Riefler, Diamatopoulos, and Siguaw (2012) conceptualization comprises both scopes.
47
Socio-demographics
• Age
• Income
• Education
• Gender
• Religion
Past experience
Positive Dispositions Consumer Responses
• Cross-cultural interaction
• Sojourn abroad Social Identity Theory Attitude Theory
•
Antecedents*
Travel experience
• International social network
• Exposure to global mass media
Post
Consumer Consumer Product Product Behavioral Purchase
Purchase
Orientations Attitudes Beliefs Attitudes Intentions Behavior
Consumer Characteristics Behavior
• Openness to experience
• Materialism
• Cultural openness
• Social status seeking
• Consumer innovativeness
• Susceptibility to normative
influence
Cultural Factors
Moderators*
• Power distance • Perceived brand globalness • Product category
• Masculinity • Perceived brand local iconness • Relative price
• Individualism
• Tradition
• Country of origin • Level of economic
• Universalism • Product ethnicity development
* These lists are not meant to be exhaustive. Further antecedents/ moderators might be added and investigated.
48
What is the
Country Scope of Negative-valence towards the home country
your • Xenophilia (O)
Project?
Single Country
• Consumer Affinity (O)
What is the
Frame of Negative-valence towards the home country
Scale selection
your • Consumer Xenocentrism (O)
Project?
Consumption Focus of
Project?
WEB APPENDIX
I like Country
Affinity
I feel fondness for Country
I appreciate this country’s history
I appreciate country food and cuisine
Culture/landscape I like the nature and landscape in Country
I like this country’s art
I like this country’s architecture
I like country’s music
Music/entertainment I like the movies and entertainment from country
I like the language in Country
I feel the people in Country are open and friendly to foreigners
I like the way of living in this country
I trust the people in this country
People
I like the mentality of the people in this country
My experience with the people from this country are positive
I cannot identify with the people from Country
I like Country government policies
Politics I like this country’s political system
The role of the country in world politics is admirable
Answer format: 7-Point Likert: 1=”strongly disagree” 7=”strongly agree”
52
It is more important for oneself to her/his contribution to the world than which country he/she lives in.
One-world
I believe that world is a common nation of humanity.
consciousness
Humanistic principles and consciousness are more important than which country I live in.
Every person should be treated as equal.
I believe that every different cultural experience develops me.
The most important things is to make an intra-congruency of differences.
Diversity
Every person has to balance their own values with the world.
Interaction with differences is more important that stereotypes and habits.
To experience multiculturalism is a useful attribute.
Every person must reinforce their own experiences and learn things with other cultures.
I belong to the world.
Cultural acceptance It needs to learning from a culture rather than insulting it.
People should earn from a culture rather than insult it.
I believe that every country can develop by seeing differences as a wealth of their country
I believe in equal distance to every culture.
Answer format: 7-Point Likert 1=”I strongly disagree”, 7=”I strongly agree”
Even when consuming a particular foreign product does not fit the norms and values of my own culture, I still try
Cultural Openness it.
Even if I do not know how well a specific foreign brand will perform beforehand, I try it.
(Yoon, Cannon, and
When grasshopper is promoted as a delicacy in a Mexican restaurant in the Netherlands, I like to try it.
Yaprak 1996)
When a foreign friend recommends a product from his/her own culture that is unknown to me, I am prepared to
try it without any prejudice.
If I move to the U.S. and I have to buy a car, then it is very likely that I would switch to an American brand.
Adaptability Even though I (for example) would like French wine very much, I like to drink wines from other traditional wine
countries like Spain and Italy as well.
(Hannerz 1990) Although I (may) have a favourite drink, when and for the time that I visit another country I will drink the local
alternative.
Although I prefer a certain type of food, when and for the time that I am abroad I adopt the local cuisine.
Answer format: 7-Point Likert 1=”I strongly disagree”, 7=”I strongly agree”
1. What happens in other countries has little impact on what happens in this country. (reverse)
2. In the long run, Americans will probably benefit from the fact that the world is becoming more
interconnected.
3.
Interconnectedness of I feel a strong kinship with the worldwide human family.
Humanity 4. I have very little in common with people in underdeveloped nations. (reverse)
5. Social problems are rapidly becoming globalized.
6. I think of myself, not only as a citizen of my country, but also as a citizen of the world.
7. It is not really important to me to consider myself as a member of the global community. (reverse)
8. My behavior can impact people in other countries.
9. Americans can learn something of value from all different cultures.
10. The values of my culture are not necessarily the best.
11. I feel irritated with people from other countries because they don’t understand how we do things here,
(reverse)
12. American people are probably the best in the world. (reverse)
13. I am not interested in learning about other cultures. (reverse)
14. It is probably a good idea to use ethnicity as one of the criteria for deciding who should be allowed to
immigrate of the United States. (reverse)
15. The thought of travelling to other countries doesn't appeal to me very much, (reverse)
Cultural Pluralism 16. I like to compare the values and customs of my country with those of other countries.
17. The United States is enriched by the fact that it is comprised of many people from different cultures and
countries.
18. It is important that universities and colleges provide programs designed to promote understanding among
students of different ethnic and cultural backgrounds.
19. I think some cultures value human life less than mine does. (reverse)
20. I generally find it stimulating to spend an evening talking with people from another culture.
21. I enjoy trying to understand people's behavior in the context of their culture.
22. I would not want to live or study in another country. (reverse)
23. It's not a high priority for me to learn or be able to speak another language since English is an international
language. (reverse)
24. We must sometimes give up what we want as individuals for what is best for our community.
25. The needs of the United States must continue to be our highest priority in negotiating with other countries
(reverse)
26. I feel an obligation to speak out when I see our government doing something I consider wrong.
27. I feel very concerned about the difficult lives of people who live in politically repressive regimes.
28. The fact that a flood can kill 5,000 people in India is very depressing to me.
Ethic of 29. When I see the conditions some people in the world live under, I feel I must do something.
Responsibility/Care30. When I hear that thousands of people are starving in an African country, I feel very frustrated.
31. Americans have a moral obligation to share their wealth with the less fortunate peoples of the world.
32. My opinions about national policies are based on how those policies might affect the rest of the world as well
as the United States.
33. I sometimes try to imagine how a person who is always hungry must feel.
34. I am considering joining the Peace Corps or some similar international service organization at some point in
my life.
35. I am able to affect what happens on a global level by what I do in my own community.
36. Generally an individual's actions are too small to have a significant effect on the world's ecosystem, (reverse)
Futurist Orientation
37. Really, there is nothing I can do about the problems of the world, (reverse)
38. People should be permitted to pursue the standard of living they can afford, even if it has a negative impact
on the environment, (reverse)
55
39. It is a waste of time to worry about the long term future since we can't control what will happen anyway,
(reverse)
40. The present distribution of the world's wealth and resources should be maintained because it promotes
survival of the fittest, (reverse)
41. I often think about the kind of world we are creating for future generations.
42. Technology will solve most of the problems we currently face in the world, (reverse)
43. It is important that we educate people to understand the impact that current policies might have on future
generations.
44. Concessions on the part of my country to other countries are morally right if the concession will promote
peace.
45. I plan to pursue a career in which I can have a positive effect on the quality of life of future generations.
46. The primary goal of American foreign policy should be to promote peaceful resolution of international
conflict.
47. I participate in or contribute money to an organization which is combatting world hunger.
48. I participate in an organization which has ecological concerns as a part of its agenda.
49. I participate in an organization which publicly expresses its concern on national or international issues.
50. I participate in or contribute money to an organization which supports universal human rights.
51. I seek out opportunities for meeting people who speak other languages.
52. I recycle paper, plastic, etc.
53. I vote in local, state and national elections.
54. I look for opportunities to meet people from backgrounds different from mine.
Behavior 55. My friends and I discuss current events and world issues.
56. I read news articles about international events.
57. I participate in events with an international focus.
58. I contribute time or money to political causes.
59. I read books or magazine articles about other cultures.
60. I participate in political demonstrations.
61. I make a point to watch television specials about foreign countries and their cultures.
62. I participate in student programs and activities that broaden my understanding of ethnic groups other than my
own.
63. I write to members of Congress and other political leaders to express my views.
64. I try to acquire information about international developments.
Answer format: 5-Point Likert 1=” I strongly disagree” 5=”I strongly agree”
I think people my age are basically the same around the world. For example, a 20-something in Russia is basically the same as a 20-
something in the U.S., Sweden, or anywhere else.
I think that my lifestyle is almost the same as that of people of my age-group in other countries.
I think my lifestyle is almost the same as that of people of my social class in other countries.
When travelling abroad, I appreciate being able to find Western products and restaurants.
Answer format: 7-Point Likert: 1=”strongly disagree” 7=”strongly agree”
58
Belief in Global Citizenship through Global Brands (Strizhakova, Coulter, and Price 2008)
1. Buying global brands makes me feel like a citizen of the world.
2. Purchasing global brands make me feel part of something bigger.
3. Buying global brands give me a sense of belong to the global marketplace.
Answer format: 7-Point Likert 1=”I strongly disagree”, 7=”I strongly agree”
Global/Glocal Cultural Identity + Global Connectedness (Strizhakova and Coulter 2013; Strizhakova, Coulter, and Price 2012a)
Global: It is important for me to have a lifestyle that I think is similar to the lifestyle of consumers in many countries
Measures of the
around the world rather than one that is more unique to or traditional in (my country).
Lifestyle
Glocal: I try to blend a lifestyle that is considered unique or traditional in (my country) with one that I think is
orientation of
similar to the lifestyle of consumers in many countries around the world.
global cultural
Local: It is more important for me to have a lifestyle that is unique to or traditional in (my country) rather than one
identity (Alden,
that I think is similar to the lifestyle of consumers in many countries around the world.
Steenkamp, and
Alienated: to be honest, I do not find the typical lifestyle in (my country) or the lifestyle of consumers in other
Batra 2006)
countries very interesting.
Global: I prefer to buy brands that I think are bought by consumers in many counties around the world rather than
Measures of the local brands that are sold in only (my country).
brand orientation Glocal: I prefer to buy both local brands that are sold only in (my country) and brands that I think are bought by
of global cultural consumers in many countries around the world.
identity (Steenkamp Local: I prefer to buy local brands that are sold only in (my country) rather than brands that I think are bought by
and de Jong 2010) consumers in many countries around the world,” .
Alienated: I couldn't care less about the countries associated with any brand; brand names mean nothing tome.
I have a strong attachment to the global world.
Global I feel connected to the global world.
Connectedness I think of myself as a global citizen.
(Cameron 2004; It is important to me to feel a part of the global world.
Russell and Russell Thinking about my identity, I view myself as a global citizen.
2009) Feeling like a citizen of the world is important to me.
I would describe myself as a global citizen.
Answer format: 7-Point Likert 1=”I strongly disagree”, 7=”I strongly agree”
61
Predictive
Item Replication in
Conceptual Face Discriminant validity / Invariance
Generation / Dimensionality Reliability Analysis multiple
Definition validity Validity nomological testing
Scale Author(s) Purification countries
validation
Internal Test-
EFA CFA
Consistency retest
(Consumer)
Hett 1993
Worldmindedness
Predictive
Item Replication in
Conceptual Face Discriminant validity / Invariance
Generation / Dimensionality Reliability Analysis multiple
Definition validity Validity nomological testing
Scale Author(s) Purification countries
validation
Internal Test-
EFA CFA
Consistency retest
Susceptibility to
Zhou, Teng, and Poon
Global Consumer
2008
Culture
Strizhakova, Coulter, and
Global citizenship
Price 2008
Oberecker and
Consumer Affinity
Diamantopoulos 2011
(Consumer)
Lawrence 2012
Xenocentrism
(Consumer)
Saran and Kalliny 2012
Cosmopolitanism
Xenophilia Experience abroad (C) (+) Being a communist (C) (+) - (Perlmutter 1954)
General Scope / Country Frame
Global Openness - - Attitude toward globalization (E) (+) - (Suh and Smith 2008)
Cultural Openness - Cross-cultural interaction (C) (+) - - (Durvasula and Lysonski 2008)
Urban living (E) (+) Cross-cultural interaction (C) (+) Consumer innovativeness (E) (+) Egalitarianism (E) (+) Lee 2014; Riefler and
Long-term orientation (C) (+) Harmony (E) (+) Diamantopoulos 2009; Riefler,
Openness to differences (C) (+) Individualism (E) (+) Diamantopoulos, and Siguaw
Conservatism (E) (-) 2012)
Masculinity (E) (-)
Interest in politics (C) (+)
Age (E) (+) Travel to foreign cultures (E) (+) (Kagitcibasi 1978; Nijssen and
(Consumer)
Female (E) (+) International social network (E) (+) Openness to new ideas (C) (+) - Douglas 2008; Sampson and
Worldmindedness
Education (E) (+) Sojourn abroad (E) (+) Smith 1957)
(Consumer) Contact with out-group (C) (+) (Kent and Burnight 1951;
Age (C) (-) Consumer ethnocentrism (C) (-) -
Xenocentrism Knowledge of other cultures (C) (+) Mueller and Broderick 2009)
65
Internationalism +(a) +(b) (Shoham et al. 2006; Tian and Pasadeos 2012)
(Nes, Yelkur, and Silkoset 2014; Oberecker and Diamantopoulos 2011; Wongtada, Rice,
Consumer Affinity +(c) +(c) and Bandyopadhyay 2012)
(Alden et al. 2013; Cleveland, Laroche, and Hallab 2013; Cleveland, Laroche, and
Papadopoulos 2009; Cleveland, Laroche, and Papadopoulos 2015; Cleveland,
(Consumer) +(c,d)/
Consumption Scope / Country Frame
Cosmopolitanism
+ + ns(d) +(c,d) +/ns (d) Papadopoulos, and Laroche 2011; Jin et al. 2015; Lim and Park 2013; Riefler,
ns(d) Diamantopoulos, and Siguaw 2012; Saran and Kalliny 2012; Zeugner-Roth, Žabkar, and
Diamantopoulos 2015)
(Consumer) (Crawford and Lamb 1982; Lee and Chen 2008; Nijssen and Douglas 2011; Rawwas,
Worldmindedness
+/ns + +/ns(c) Rajendran, and Wuehrer 1996)
(Consumer)
-1
Xenocentrism
1
At the time of writing no empirical evidence regarding the impact on consumer responses was available
67
Consumption/
Evaluation Attitude Purchase Intentions
Ownership
Outcome Variables Sources
Global Foreign Global GCCP/ Global Foreign Global Foreign
Products Products Products FCCP** Products Products Products Products
Globalization
Attitude
+(d) +(c,e) (Riefler 2012)
General Scope / Global Frame
(Guo 2013; Magnusson, Westjohn, and Zdravkovic 2015; Tu, Khare, and Zhang 2012;
Global Identity + Zhang and Khare 2009)
Identification with
the Global + (Bartikowski and Walsh 2015; Westjohn, Singh, and Magnusson 2012)
Community
Global
Connectedness + (Strizhakova and Coulter 2015)
Openness to and
(Cleveland, Laroche, and Hallab 2013; Cleveland et al. 2015; Sobol, Cleveland, and
Desire to Emulate +/ns(d) Laroche 2009)
GCC
Global
(Alden, Steenkamp, and Batra 2006; Guo 2013; Riefler 2012; Riefler, Diamantopoulos, and
Consumption Scope / Global Frame
REFERENCES
Alden, Dana L., James B. Kelley, Petra Riefler, Julie A. Lee, and Geoffrey N. Soutar (2013), "The Effect
of Global Company Animosity on Global Brand Attitudes in Emerging and Developed Markets: Does
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Marketplace Globalization: Structure, Antecedents and Consequences," International Journal of
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Altintas, Hakan M., Kurtulmusoglu, Hans Ruediger Kaufmann, Talha Harcar, and Neriman Gundogan
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Bartikowski, Boris and Gianfranco Walsh (2015), "Attitude Toward Cultural Diversity: A Test of
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