MH Athena (8/19/2021, 9:07:05 PM): Please choose:

MH Athena (8/19/2021, 9:07:07 PM): Menu Options:

How To Register
Access Code Issues
Temporary Access
I Need Something Else
Me (8/19/2021, 9:07:08 PM): Temporary Access
MH Athena (8/19/2021, 9:07:10 PM): Check out this FAQ/video to learn more about
temporary access.

https://mhedu.force.com/CXG/s/article/What-is-Temporary-Access
MH Athena (8/19/2021, 9:07:11 PM): Does that satisfy your need?
MH Athena (8/19/2021, 9:07:13 PM): Button Selections:
Yes
No
Me (8/19/2021, 9:07:14 PM): No
MH Athena (8/19/2021, 9:07:16 PM): Our agents are available to chat with you
M-THURS: 24 HRS.
FRI: 12AM-9PM EST
SAT: 10AM-8PM EST
SUN: 12PM-12AM EST
MH Athena (8/19/2021, 9:07:17 PM): Please choose:
MH Athena (8/19/2021, 9:07:19 PM): Menu Options:
Chat With An Agent
Main Menu
Me (8/19/2021, 9:07:20 PM): Chat With An Agent
MH Athena (8/19/2021, 9:07:23 PM): Please enter your first and last name.
Me (8/19/2021, 9:07:28 PM): Louise Rodriguez
MH Athena (8/19/2021, 9:07:31 PM): Please enter your email address.
Me (8/19/2021, 9:07:44 PM): 2021037471@feu.edu.ph
MH Athena (8/19/2021, 9:07:45 PM): Please enter your school name.
Me (8/19/2021, 9:07:51 PM): Feu Manila
MH Athena (8/19/2021, 9:07:53 PM): Do you have a registration code?
MH Athena (8/19/2021, 9:07:54 PM): Button Selections:
Yes
No
Me (8/19/2021, 9:08:03 PM): None
MH Athena (8/19/2021, 9:08:06 PM): I'm not able to respond to comments in the
dialog box.
Please choose an option from the menu listed in the window.
MH Athena (8/19/2021, 9:08:08 PM): Do you have a registration code?
MH Athena (8/19/2021, 9:08:10 PM): Button Selections:
Yes
No
Me (8/19/2021, 9:08:12 PM): No
Dean (8/19/2021, 9:08:21 PM): You have been transferred to the Customer Support
Team. My name is Dean. Please allow me a few moments to review your information
before we get started.
Me (8/19/2021, 9:08:33 PM): Hi, Dean
Dean (8/19/2021, 9:12:18 PM): Hello, Louise , my name is Dean. You have reached the
Connect Student and Instructor Chat Support line. Your case number for this
interaction is 21474871. How may I help you today?
Me (8/19/2021, 9:13:03 PM): My temporary access states that it is no longer
available
Dean (8/19/2021, 9:14:15 PM): I appreciate you bringing this to our attention, I
will do my best to assist you with this, Louise.
Me (8/19/2021, 9:14:22 PM): Thanks
Me (8/19/2021, 9:14:53 PM): Yes
Me (8/19/2021, 9:15:42 PM): I'm still with you, Dean.