1. Describe the elements of ROWE.

What do you think might be the advantages

and drawbacks of this program?
From the Best Buy website, “In the Results-Only Work Environment (ROWE) at
Best Buy's corporate office, our employees are trusted to manage their lives - and
their work - without being judged or micro-managed by others. ROWE means that
employees are rewarded for outcomes, not activities, and leaders get to focus on
the things that truly drive business results. It also means: inceased productivity,
reduced voluntary employee turnover, and increased levels of engagement for
our people.”
The disadvantages of such a program are perceived loss of control of employees,
increased training time, and increased difficulty monitoring and evaluating
employee behavior.
2. Using one or more motivation theories from the chapter, explain why you think
ROWE works.
This program fits in with several theories of motivation, Theory Y – giving
employeemployeesiscretion in what they do in their jobs and making work more
challenging, Goal Setting – by allowing employees to participate more in tgoal-
settinging process as far as the conditions of work, then employees are more
likely to accept and accomplish the goal. Expectancy Theory – this program uses
some aspects of goal setting, generating expectancies for employees and
establishing outcomes.