1.

 Everyone can help you learn something; Leadership is a constant assessment and

reevaluation, so the more you can learn from the experiences of others good or bad the better off you’ll
be when you’re positioned to make the decisions.

2. Managers and leaders are different.

3. Leadership is hard; good leader can push through fear, assess risk and take action
when action is required.
4. Be present; A leader needs to be able to communicate with frontline staff without
de-positioning management.  It’s important to engage with all levels because there
will be a different perspective from each operational group and level.

The speaker says sometimes in life a person is in search of a true leader.

Leadership does not happen on a day, it happens daily. Leaders are selfless, noble,
in-hand and instinctive. Team work is always better than going all alone. Being
reliable has more weight than having nay position about power. A leader goes to an
extra mile even when he or she is tired and even when it does not make sense.
Reliability is important but integrity is all about doing the right thing also when no
one is looking. A leader see’s the potential in someone and has capacity in him or
herself to unlock that potential. Sometimes as a leader the day end without any
significant difference being made in others. There can be a time when giving up
comes in an option but a leader still do not give up.