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How to access Hikvision


DVR from mobile (step-
by-step)
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In this article, you will nd the step-by-step to
con gure your mobile phone to access a Hikvision Hikvision DVR Online

DVR remotely (from the Internet). Hikvision Mobile App

This process is not only for DVRs, it also works Hikvision Remote Access

with IP cameras, so you can also learn how to CCTV Systems Installation
con gure Hikvision IP camera on mobile. Just keep
reading...

The steps to access a Hikvision DVR from a


mobile are very simple. Just install the iVMS-
4500 App in the mobile, click the Hik-connect 

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5/11/2019 How to access Hikvision DVR from mobile (step-by-step) - Learn CCTV.com

button to create an account and nally add the


DVR by pointing the mobile camera to the DVR
QR Code.

The step-by-step process

Usually, people are in a hurry to make things work,


for that reason this article shows rst the step-by-
step on how to install and con gure the mobile App
for remote access to the Hikvision DVR.

Later you can see details about the DVR


con guration and learn how the remote connection
works. Let's start rst with the step-by-step.

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Install the App on your mobile


phone

OK, now that you have the basic information about


the DVR IP and ports you are ready to download
the App for remote DVR access.

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Just open the Play Store on the Android devices or


the App Store in the IOS devices to download and
install the Hikvision App iVMS-4500

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Open the iVMS-4500 App and


create an account

Open the iVMS-4500 App and click on the button


to open the left menu and then click on the button
Hik-Connect. (see the picture below).

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5/11/2019 How to access Hikvision DVR from mobile (step-by-step) - Learn CCTV.com

If this is the rst time you are using the App, you
will have to create an account, in the following
window just click on "Register HIk-Connect".

Enter your email and click the button "Get


Veri cation Code"

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Check your email inbox to get the veri cation code


sent by Hikvision.
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Enter the veri cation code, click the next button
and create a password.

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Add the DVR to the iVMS-4500


App

Open the iVMS-4500 App and click the add (+)


button

The App opens the camera to scan the QR code


that is located in your DVR.

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5/11/2019 How to access Hikvision DVR from mobile (step-by-step) - Learn CCTV.com

The next window asks for the veri cation code


located in your DVR.

After entering the veri cation code, the App shows


the DVR connected.

Just click the "Live View" button to see the image


from the DVR.

Live view from the DVR

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Understanding how the DVR


must be connected

OK, now that you have the solution to connect your


Hikvision DVR using the mobile phone, perhaps
you want to understand a little bit more about the
connection and con guration of the DVR.

You can also use this information to help you to


solve the problem in case the DVR connection
didn't work properly. Just read the rest of the
article.

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Test the local and the remote


con guration

You must con gure your CCTV system in two


steps:
1. DVR Local connection and con guration
2. DVR and mobile App remote con guration

The idea is to connect the cables from the DVR to


the router and work in the local con guration and
tests and later work in the remote con guration.

If you already have access to your DVR from the


Internet by using the mobile App, the local and
remote con guration are OK, but if something isn't
working properly you can gure it out by
understanding the following concepts.

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1. DVR local connection and


con guration

Take a look at the diagram below to better


understand how you need to connect your DVR in
the network. The connection is very simple.

Connect the cables


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- Use a UTP (network cable cat5e) to connect the


DVR to the router.
- Connect the router with your Internet service
provider
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Note in the diagram that the router has the blue data easily, in
Adobe Illustrator
ports that are used to connect the internal devices
and a yellow port to connect to the Internet.

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Obviously, your router can have a different number


of ports with different colors, but the concept is the
same, it must have the ports for the local
connection and the port to connect to the Internet.
Take a look at the picture below.

Test the local connection to the DVR

The diagram below shows the DVR and a computer


connected to the router.

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The diagram also shows an example of the IP From card to card


addresses used by the three devices, note they are
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similar and are part of the same IP range.  transfer to Visa or
MasterCard
Before con guring the remote access make sure worldwide. For €1.5!
you can have access to the DVR using your
computer or laptop using a web browser such as
Internet Explorer, Google Chrome or Firefox
OPEN
(usually Internet Explorer is better).

Important
Most DVRs and IP camera are compatible with
Internet Explorer (I.E.), that's why is recommended to
try this web browser rst and perhaps others later. 

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In your computer or laptop just open the web


browser (I.E.) and type the IP address of the DVR
and the username and password you created.

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Usually, in the rst time you are trying to access the


DVR via a web browser, a message asking to install From card to card

a plugin pops up. Just click to accept and install. PaySend - money
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During the plugin installation sometimes there's


an issue with an annoying message that says
"Please click here to download and install the OPEN
plug-in" even after you've already installed it. 

If that happens click here to read the article and


solve the problem.
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CCTV Systems Installation

After entering the correct username and password,


you will be able to see your cameras via Web
Browser which means the local installation is OK.

As you can see in the picture below the DVR is


working correctly through the local network and
sending video to the web browser (I.E.).
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The next step is to make sure the DVR has all the
correct network information for the remote access
con guration, you can check them in the network
menu.

Click on the DVR menu "Con guration"   and


"Network" 

(click to enlarge)

In the network basic settings menu check the


following:

- The IPV4 DVR IP address (according to your


network range).
- The IPV4 Subnet Mask (usually will be the same
as your computer's).
- The IPV4 Default Gateway (that's the router IP).
- The DNS Server (You can use 4.2.2.2 and 8.8.8.8).
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Note: If you check the DHCP (Dynamic Host


Con guration Protocol) box, the DVR will receive
all the information from the router, just make sure
the information is correct and uncheck the DHCP
box.

Con gure the DVR ports

The DVR uses ports to communicate with the web


browser, computer software and mobile App.
(Those are virtual ports, no physical ones).

This information is available in the Network menu


under the Basic Settings and Port. (See the picture
below).

Pay attention to the details here as they are very


important.

Each port represents a service available in the DVR


and a client such as a computer, a mobile or a tablet
have access to them via those ports.

Note that I just changed the HTTP port from the


default value (80) to 8081

The 8081 is just an example to replace the 80 and


is pretty common to change the port that way so
the DVR port does not con ict with the router
ports (which is 80 by default).
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The RTSP port 554 is a universal standard and


some software receive video streaming from the
DVR by requesting a connection to this port.

The HTTPS port 443 is also a universal standard


for secure connection via a web browser.

The Server port 8000 is used to stream video to a


computer software or mobile App used by the
manufacturer (Hikvision).

Important
After you change the HTTP port from 80 to 8081 the
web browser will disconnect, so you need to connect
again by informing the new port number, in our
example, you have to type http://192.168.1.1:8081 in
the web browser

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2. DVR and mobile App remote


con guration

This is the part where you install and con gure the
iVMS-4500 App for remote access to the Hikvision
DVR and this step is on the top of this article.

I started the article with the second step, just in


case your local con guration is already working
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ne. Just follow through to understand more.

The diagram below shows all the devices in your


CCTV network. 

Note that the DVR, router, computer, and mobile


are in the local network, while the Hikvision P2P
Server is on the Internet.

After con guring the Hik-connect service in your


mobile with the iVMS-4500 App, the DVR sends
the video to the Hikvision server on the Internet.

That's why you can connect from the mobile using


the App

Conclusion

If you have a Hikvision DVR and are struggling to


have access via mobile phone just read the article to
understand the theory and you will be able to gure
out what's wrong with your con guration.

Everything must be done step-by-step to assure


that the basic stuff is working before move on to
the next level. I hope this can help you.

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