CURRICULUM VITAE

DEVANJAN SARKAR
Akra, Shibtala, Jagannathnagar, Maheshtala, 24 Parganas (south), Kolkata- 700140
Email : devhr21@gmail.com // sarkard80@gmail.com Dial : 9231915105 // 6290685429
WhatsApp: 9231915105
LinkedIn : - https://www.linkedin.com/in/devanjan-sarkar-

An L&D professional with 09 years of experience in Corporate and Higher Educational Institutions across the
country.

CERTIFIED L&D Manager – HRCI Certified - Globally recognized Certification ( Certification in August2021)

Knowledge and Skills: Recruitment: L&D: Training Delivery: Training Management

Understanding of Competency Models,

Creating Competency Maps and BARS for Scientific framework of Recruitment & Training
Training Need Identification.
Delivery of Training to various categories of employees
Creating Content for Training
Developing IDPs – Individual Development Plans for growth.
Continuous Learning and Improvement

SOME NOTABLE CLIENTS

CORPORATE: - Reliance JIO, Cognizant Technology Solutions (CTS) NITCO, Future Group, MP Birla
Group, Hometown, Big Bazaar and other reputed clients

ACADEMIC: - XIM- Bhubaneswar, MHRD (Govt. Of India Project), UEM Kolkata, Techno India,
Heritage Institute Of Technology, MCKV, Government of West Bengal and Visiting Faculty
(Management) institutions

WORK DETAILS
IGNITISE TRAINING PVT LIMITED (Part of MORINGO ORGANICS PVT LTD) - SEP 2020 – Till Now

A US based MNC involved in manufacturing and selling of high end food supplement based on Ayurveda
and its principle. The organization has world class R&D team with all major certificates and licenses.

Creating Competency maps of sales professionals and their teams

Identifying Training Needs for the distribution teams
Create IDP for self development of the sales people
Coaching young candidates to build their network and business
Delivering Training on

1. Success module 2. Managing Negative Environment 3.Team Work

4. Developing and Setting Goal 5. Building Focus 6. Major Mistakes in Direct Selling

Sales Module – Steps of Selling 2. Coaching on Developing Team 3. Developing Clarity 4.

Recruiting the Right Person 5. Managing Daily Activities - 12 steps plan

(AS L& D CONSULTANT) - (JUNE 2014 - AUGUST 2020)

1 . TOMIT DATA SERVICES PVT LTD 2. FSSL- Future Sharp Skills Ltd

PROJECTS HANDLED

RELIANCE JIO

Was the youngest trainer in the pan India project of Reliance Jio. The project included
1. Identifying training needs 2. Finding gaps in performance 3. Developing Capabilities

Training delivered on: Market awareness and new opportunities, Pre sales readiness, Sales planning,
Identifying influencers, Selling Skills , Objection handling , Goal setting, Grooming, Communication .
Special focus on – Demo Techniques and FAB – Features –Advantages – Benefits

NITCO

A national level project to develop sales capabilities of the entire team comprising of sales officers,
supervisors and mid level managers. Imparted training in North and East India

Tools used for Need Identification

1. Psychometric Assessments 2. Job Element Analysis 3 . Interview Technique 4. Observation

Training Delivered on
Identifying key sales attributes Grooming, 7 Step Sales Process, Rapport Building, Objection Handling,
Probing skills, Listening Skills, FAB
Special Focus on:- Client empathy map, Consultative selling and Visual thinking

BIG BAZAAR (FUTURE GROUP) - 7 states across the country

Part of the training team to reduce gaps and improve performances of the people.
Interview and On the Job observations were used.
Done projects named Masti Bytes, Prarambh, Constructive Communication, Style Genie and others
Responsible for training on Retail Industry , Store Layouts, Customer Handling, Fashion Trends, Grooming,
Developing Trust, Team Work, Motivation, Communication, Brand Awareness , SOP for various
departments, Recommendation Techniques, Customer Engagement, Visual Merchandising, Understanding
Layout , Product Guidelines
COGNIZANT TECHNOLOGY SOLUTIONS
The project included training of technical workforce on developing soft skills to deal with foreign clients.
Detailed training module included: - Understanding the components of Communication, Clarity,
Understanding and developing the Climate, Managing emotions, Developing Relationships, Giving Bad
news , Understanding culture , Empathy, Communication Style - Detailed /Macro View

XAVIER INSTITUTE OF MANAGEMENT, BHUBANESWAR

The project included guiding and counseling of students. Developing Career outlook .Understanding of
Current Market Scenario, Preparing Students for group discussion. Interview and Guidance about process

MINISTRY OF HRD PROJECT

A project conceived and designed by MHRD, Government of India and funded by World Bank, aimed to
improve NON –TECHNICAL skills of technical students across the country. The project included
developing Critical Thinking Skills, Soft Skills, Verbal Ability, Communication Skills, Presentation Skills,
Interview Skills,
Training delivered in 5 different States

GOVERNMENT OF WEST BENGAL PROJECT

The program included development of Soft skills and Behavioral skills of students of all government
technical colleges of West Bengal. Was responsible to develop Critical Thinking Skills, Listening Skills,
Communication, Body Language, Interview Preparation, Group Discussion, Personality Development, CV,
Team Work

HIGHER EDUCATIONAL INSTITUTIONS (Across the Country)

Career Guidance, Conflict Management, Role Plays, Interview Preparation, Critical Thinking Skills,
Analytical Thinking, Verbal Ability, Presentation Skills, Communication Skills, Effective Team Work,
Industry Readiness Programs and others

MP BIRLA GROUP (HEALTHCARE DIVISION) – (2012-2014)

Part of the Recruitment and T&D team.
Have recruited more than 500 candidates across domains of healthcare.
Identification of Training needs. Closing of Gaps using T&D.
Creating Content for Training.
Was responsible for coordinating the T&D of the organization. Personally delivered trainings on Patient
Party Handling, Induction Training, Front Office, Grievance Handling, HR processes and Soft Skills.
 ACADEMIC QUALIFICATION

MBA in HRD from University of Calcutta – 2010-2012 with 70% marks

(Previously known as MHROM)

CERTIFICATIONS

CLDM Certified L&D Manager (Global Certification) Learning & Development

NLP (Foundational Course) Behavioral Training

ISTD Indian Society of Training and Development Train the Trainer

MILT McGraw Institute of Leadership Training Leadership Training

SALDP Self Actualized Leadership Development Program Leadership Training

CMA Calcutta Management Association Sales and Negotiation

MEMBERSHIPS

CMA - Member of Calcutta Management Association (CMA)

ISTD – Life Member of Indian Society of Training and Development

PERSONAL DETAILS

DATE OF BIRTH: December 10th 1988

LANGUAGES KNOWN: English, Hindi, Bengali (only Read & Speak)

DEVANJAN SARKAR