[Year]

SparQ DISASTER
RECOVERY PLAN
SparQ Disaster Recovery Plan
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Introduction 2
How to use this plan 2
Objectives 2
Scope 2
Assumptions 2
Changes to the Plan/Maintenance Responsibilities 2

Business Continuity Strategy 3

Introduction 3
Business Function Recovery Priorities 3
Relocation Strategy and Alternate Business Site 3
Recovery Plan Phases 3
Vital Records Backups 3
File restoration 3
Access to computer system 3

Recovery Teams 4
Purposes and Objectives 4
General Information 4
Recovery Team Assignments 4
Personal Notifications 4
Team Contacts 4
Departmental Recovery Teams 4
DRP Coordinator 4
Emergency Response Team 4
Disaster Recovery Team 4

Recovery Procedures 5
Purpose and Objectives 5
Disaster Recovery Strategies 5
Disaster Recovery Procedures 5
Authorization in crisis 5
SparQ Disaster Recovery Plan
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Introduction

How to use this plan

In the case of disaster impacting the company abilities to conduct the business operation,
this plan is developed to organize the business recovery process that are specific to their
respective area and departments.

Objectives
The objectives of Disaster Recovery Plan are to develop a clear responsibilities, measures,
and procedures to recover SparQ IT infrastructure, manufacturing process, communication,
and business operation in the event of emergency circumstances. The emergency
circumstances include all the event and activities in which affecting the ability of SparQ to
perform its business process.

The main focus to be addressed in the emergency situation is:

1. Ensuring the safety of the employees
2. Mitigate the existing threats and minimize the damages as soon as possible
3. Ensuring the continuation of critical business process

Scope
To recovered and ensuring the continuation critical business process from the emergency
situation. It also includes all the responsible individuals and their roles, contact information,
strategies, procedures, and authority in the emergency situation.

Assumptions
The viability assessment of this plan is based on the following assumptions:
1. A complete DRP that proven to be feasible and tested to ensure its process is able to
recover the SparQ business process and data centre at the back-up site.
2. Technical department will identify the necessary equipment and location for
relocating the business operation.
3. Properly maintained and updated the DRP
4. Each department need to cooperate and follow the DRP to make sure the SparQ
business process could be continued.

Changes to the Plan/Maintenance Responsibilities

The changes and maintenance responsibilities are fall under the CEO, CFO, and CISO as
well as the individuals who involved in the business continuation process.
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Business Continuity Strategy

Introduction
In this section, the Business continuity strategy would be describing the strategy to maintain
a business continuity process in the event of emergency situation disrupting the company
operation. It is assumed that each department that has their own critical business process
develop their own Business continuity plan that roughly similar with this report but with
addition of recovery procedures and resources needed are customised for the respective
department.

Business Function Recovery Priorities

The priorities of the recovery process are the continuation of business function at the
alternate site in which require a basic service such as IT infrastructure, communication,
network, and data centre. Since the back-up process is done in a weekly basis, the data
require for continuing the critical business process from each department needed to be
integrated to the alternate site in case of emergency situation as fast as possible.

Relocation process and Alternate Business Site

In the event of emergency situation affecting the main office, the recovery process is
including the relocation process to the alternate site. The strategies for the short-term
disruptions, in which affected company business operation for 1 months or less, the location
that have been selected: Bella Vista, Florey Ave, 2155. For the long-term disruptions, same
location will be used since access to this location are varies with metro services only 5
minutes from the building, bus stop, and toll routes.

Recovery Plan Phases

There are four phases that will be applied in sequence and in timely manner.
1. Disaster event
This phase started following an emergency situation affecting the business process
and the decision to activate the recovery plan. This plan consists activities such as:
Emergency response, Management decision, damage assessment, and declaration
of the situation.

2. Activation process
In this phase, the Business Continuity Plan would be commenced. This phase would
continue until the alternate site is fully functional, all of the critical business functions
are established, and data process equipment such as computer, server, etc is
available and restored. In this phase, there are several activities that needed to be
SparQ Disaster Recovery Plan
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execute such as: Notified the recovery teams, interim procedures, relocation process,
and re establishment of communication, network, and computer system.

3. Alternate site
This phase begins where the alternate site is fully functional and would continues
until the primary facility it restored. The activities that are needed to be done in this
phase are reducing backlog and normalizing the operation procedures within the
alternate site.

4. Transition process
This phase would be commenced once the primary facilities is ready where all the
necessary process, procedures, resources and activities are ready.

Vital Records Backups

All the vital data that used in the business operation are maintained and back up properly.
Since the policy of the company involve periodically back up in which done in weekly manner
where it stored on a secondary data centre including the physical file such as documents.

File restoration
The type of file that are include on the restoration categories are as follow:
1. Physical files in the primary location is stored on cabinets and control file room.
2. Any confidential and critical information is stored on the data centre
3. Current work progress
4. Mail
5. Documents related to any project or current work

Access to computer system

In the event of emergency situation, the IT part of the DRP would assist in the re-
establishing process of communication facilities, network and computer system. The
secondary data centre is also ready to establish a remote communication with the alternate
site if the primary data centre is completely disrupted.
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Recovery Teams

Purposes and Objectives

General Information

Recovery Team Assignments

Personal Notifications

Team Contacts

Departmental Recovery Teams

DRP Coordinator

Emergency Response Team

Disaster Recovery Team

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Recovery Procedures

Purpose and Objectives

Disaster Recovery Strategies

Disaster Recovery Procedures

Authorization in crisis