Contact
Gordon O'Reilly
www.linkedin.com/in/gordono1 Director Global Technical Training at VMware
(LinkedIn) Ireland

Top Skills Summary

Virtualization
Adept, effective leader with 15+ years of progressively expanding
Cloud Computing
Learning and Development roles in both academic and corporate
SAN
environments. Experience with leading both internal and customer
Certifications facing learning organisations, whilst simultaneously growing the
business through operational excellence, technological innovation
VMware VCI
and effective staffing.

Experience
VMware
11 years 9 months

Director Global Technical Training

July 2014 - Present (7 years 3 months)
Cork

Leading a global team that develops and maintains VMware, product aligned,
technical curriculum for internal Global Support Services (GSS), and customer
education.
Working closely with business unit engineering teams, technical & product
marketing and other content providers across VMware to ensure Education
is created and launched to a high level of quality and aligns with needs for
support enablement and customer education. This involves partnering with
multiple stakeholders to understand and craft the specifics of the Education
portfolio to meet their needs.

Senior Manager Global Technical Support Training

January 2014 - Present (7 years 9 months)
Cork, Ireland

Leading the team in design and build of Support readiness multi-modal,

experiential training with reporting metrics, whilst tracking to $2M budget.

Technical Development Manager

January 2010 - January 2014 (4 years 1 month)

EMC
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Technical Support engineer

2000 - 2009 (9 years)

Bouwfonds en Fondsenbeheer
Consultant
1998 - 2000 (2 years)
Netherlands

Palabora mining Company

Information Technology Administrator
January 1997 - September 1998 (1 year 9 months)
South Africa

Education
Munster Technological University
Master of Science - MS, Computer Science · (September 2013 - August 2016)

University College Cork

IMI Post Graduate Diploma in Business Finance, Accounting and
Finance · (May 2014 - November 2014)

University of KwaZulu-Natal
Further Diploma in Education - Computer Science  · (1991 - 1992)

Edgewood College of Education Pinetown

Diploma in Education, Physical Sciences · (1984 - 1987)

Ferrum High School Newcastle

 · (1978 - 1982)

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