Service Manual EN T21P 80252590 PDF

SERVICE MANUAL
2000 Series
T21P Indicators
Ohaus Corporation 19A Chapin Road, P.O. Box 2033, Pine Brook, NJ 07058-2033 (973) 377-9000
SERVICE MANUAL
2000 Series T21P Indicators
The information contained in this manual is believed to be accurate at the time of publication, but Ohaus
Corporation assumes no liability arising from the use or misuse of this material. Reproduction of this
material is strictly prohibited.
Material in this manual is subject to change.
© Copyright 2008 Ohaus Corporation, all rights reserved.

TM Registered trademark of Ohaus Corporation.
TABLE OF CONTENTS
Page No.
CHAPTER 1 GETTING STARTED
1.1 Introduction ................................................................................................................1-1
1.2 Service Facilities........................................................................................................1-1
1.3 Tools and Test Equipment Required .........................................................................1-2
1.3.1 Special Tools and Test Equipment List ..............................................................1-2
1.3.2 Standard Tools and Test Equipment List ...........................................................1-2
1.4 Specifications.............................................................................................................1-2
1.6 Operation ...................................................................................................................1-4
1.6.1 Power Supply .....................................................................................................1-4
1.7 Overview of the Controls ...........................................................................................1-4
1.7.1 Power On ...........................................................................................................1-6
1.7.2 Power Off ...........................................................................................................1-6
1.7.3 Menu Setup ........................................................................................................1-6
1.8 Load Cell Connection ................................................................................................1-7
1.9 RS232 Interface Connection......................................................................................1-7
1.9.1 Hardware ............................................................................................................1-7
1.10 Mounting the Column Bracket ...................................................................................1-8
1.11 Scale Setup and Calibration ......................................................................................1-9
CHAPTER 2 TROUBLESHOOTING
2.1 Introduction ................................................................................................................2-1
2.2 Visual Inspection........................................................................................................2-1
2.3 Diagnostic Guide .......................................................................................................2-2
2.2.1 Diagnosis............................................................................................................2-2
CHAPTER 3 MAINTENANCE PROCEDURES

3.1 Preventive Maintenance ............................................................................................3-1
3.1.1 Preventive Maintenance Checklist .....................................................................3-1
3.2 Replacement of Major Components ..........................................................................3-1
3.2.1 Main Printed Circuit Board (PCB) Replacement.................................................3-2
3.2.2 Keypad PCB Replacement.................................................................................3-3
3.2.3 Cable Set Replacement .....................................................................................3-4
3.2.4 Function Label Replacement..............................................................................3-5
3.2.5 Battery Replacement ..........................................................................................3-6
CHAPTER 4 TESTING
4.1. Testing .......................................................................................................................4-1
4.2 Power Test.................................................................................................................4-1
4.3 Performance Tests Using a Scale Base ....................................................................4-1
4.3.1 Increasing/Decreasing Load Test.......................................................................4-2
4.3.2 Overload/Underload Test ...................................................................................4-2
4.4 Performance Tests Using a Load Cell Simulator.......................................................4-3
4.5 Calibration Retention .................................................................................................4-3
4.6 RS232 Interface Test................................................................................................. 4.3
4.7 Print Test ...................................................................................................................4-3
CHAPTER 5 PARTS LISTS & DIAGRAMS

5-1 2000 Series T21P Indicator: Housing & Internal Parts ..............................................5-2
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LIST OF TABLES
TABLE NO. TITLE Page No.
1-1 Specifications ........................................................................................................1-3
1-2 Functions of Display Controls................................................................................1-5
1-3 Load Cell Connector Pin Connections ..................................................................1-7
2-1 Diagnostic Guide ...................................................................................................2-3
4-1 RS232 Menu Structure..........................................................................................4-3
4-2 Linearity Test Masses ...........................................................................................4-3
5-1 T21P Indicator: Housing & Internal Parts ..............................................................5-3
LIST OF ILLUSTRATIONS
FIGURE NO. TITLE
1-1 T21P Display .........................................................................................................1-4
1-2 T21P Indicator, side view and rear view................................................................1-6
1-3 View of pins on the Load Cell Cable Connector....................................................1-7
1-4 View of RS232 Pins on indicator ...........................................................................1-7
1-5 Mounting Column Bracket to T21P .......................................................................1-8
2-1 Visual Checking Procedures .................................................................................2-1
5-1 Series 2000 T21P Indicator: Housing & Internal Parts..........................................5-2
2000 Series T21P Indicator Service Manual 2 Ohaus Corporation www.ohaus.com

1.1 INTRODUCTION
This service manual contains the information needed to perform routine maintenance and
service on the Ohaus T21P Indicators. The contents of this manual are contained in five
chapters:
Chapter 1 Getting Started – Contains information regarding service facilities, tools and test
equipment, measuring masses, specifications, and the mechanical and electronic functions of
the indicator.
Chapter 2 Troubleshooting – Contains a diagnosis/diagnostics chart and error code table.
Chapter 3 Maintenance Procedures – Contains preventive maintenance procedures and
disassembly, repair and replacement procedures.
Chapter 4 Testing – Contains an operational test, segment display test, performance tests and
adjustments.
Chapter 5 Drawings and Parts Lists – Contains exploded views of T21P Indicators,
identifying all serviceable components.
Before servicing the indicator, you should be familiar with the Instruction Manual which is
packed with every indicator.
1.2 SERVICE FACILITIES

To service an indicator, the service area should meet the following requirements:
• Must be protected from electrostatic discharge.
• Should be temperature controlled and meet the indicator specifications for temperature
environmental requirements. See specifications for temperature range.
• Must be free of vibrations such as fork lift trucks close by, large motors, etc.
• Must be free of air currents or drafts from air conditioning/heating ducts, openwindows,
people walking by, fans, etc.
• Area must be clean and air must not contain excessive dust particles.
• Work surface must be stable and level.
• Work surface must not be exposed to direct sunlight or radiating heat sources.
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1.3 TOOLS AND TEST EQUIPMENT REQUIRED

In order to properly service the Indicator, certain special tools and test items are required in
addition to standard electronic tool kits. These items are listed as follows:
1.3.1 Special Tools and Test Equipment List
1. Ohaus Scale Base.
2. Load Cell Simulator optional.
3. Computer with RS232 Interface.
4. RS232 Interface cable.
5. Data Printer for use with RS232 communications.
6. ESD work station or mat.
1.3.2 Standard Tools and Test Equipment List
1. Standard Electronics Tool Kit
2. Digital Voltmeter (DVM), with clip on probes. Input impedance of at least 10 megohms in
the 1 Volt dc position.
3. Soldering Iron, solder and flux remover.
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1.5 SPECIFICATIONS
TABLE 1-1. SPECIFICATIONS
Model T21P
Housing Dimensions 250W x 142D x 180H mm (without column bracket)
Full Scale Capacity Range 5 to 20,000 kg or lb
Recommended Displayed Resolution 1:10,000d
Minimum Average Piece Weight
0.25d
(APW)
Weighing Units Kilograms, Pounds
Parts Counting, Weighing, Weight Accumulation,
Functions
Check Weighing
Sample Size User configurable up to 99,999
Display LED, (20 mm / 0.8 in high ), 6-digit 7-segment
Keypad 6 function mechanical switches, raised, tactile
Load Cell Drive Up to 4 x 350 ohm load cells
Load Cell Excitation Voltage 5V DC
Load Cell Input Sensitivity Up to 3mV/V
Stabilization Time ≤2 seconds
Auto-Zero Tracking Off, 0.5, 1, 2, 3, 4 or 5 divisions
Key Zeroing Range 2%, 5%, 10%, 20% of capacity
Span Calibration 1kg or 1lb to 100% of capacity
Interface Simplex RS232C
Power requirements 9 VDC 500 mA AC adapter (supplied)
6V 4Ah Internal rechargeable sealed lead acid battery
Battery
30-hour typical operation with 12-hour full charge
Operating Temperature Range -10°C to 40°C
Net Weight 2 kg / 4.4 lb
Shipping Weight 2.5 kg / 5.5 lb
Shipping Dimensions 320w x 210d x 236h
1.6 OPERATION
This section contains information on the basic operation of the. An exploded view drawing is
included in Chapter 5 which identifies all components of the indicator. The descriptions in this
manual refer to the names of the components identified in the exploded view drawing with the
numbered callout.
1.6.1 Power Supply
Power to the indicator is supplied by a 9 V dc, 500mA Power Adapter, or by a 6V 4Ah Internal
rechargeable sealed lead acid battery. The indicator will automatically switch to battery
operation if there is a power failure or the power cord is removed.
NOTE
Before using the Indicator for the first time, the battery should be fully charged for
up to 12 hours. The Indicator can be operated during the charging process. The
battery is protected against over-charging and the Indicator can remain
connected to the AC power line.
The indicator can operate up to 30 hours on a fully charged battery. It automatically enters
standby mode after one minute of no activity. The display will show only the decimal point [ . ].
Press on the pan or any key to resume. During battery operation, the Low Bat LED will
illuminate when the battery is low and requires recharging. Approximately 30 minutes of
operation will remain. The indicator automatically turns off when the battery is fully discharged.
1.7 OVERVIEW OF THE CONTROLS
AC LED
Low Bat LED
7-segment, 6-digit
LED display
Over, Under,
Accept LEDs
Zero, Tare,
Stable, Accum,
Pcs, Unit LEDs
Control Buttons
Figure 1-1. T21P Display.
TABLE 1-2. FUNCTIONS OF DISPLAY CONTROLS
Button
Sample
Primary Function Zero
n/a Enters Sample Setup
(Short Press) Sets zero
Saves APW*
SET
Secondary Function Enters Menu Mode APW*
N/A
(Long Press) Enters Calibration Displays APW* value
Menu during startup
ENTER
Menu Function Saves Settings and
N/A Accepts the current
(Short Press) exits the menu
setting on the display
Button
M+
Stores displayed weight in
PRINT
TARE
Primary Function accumulation memory Sends the current
Tares weight of item
(Short Press) value to the RS232
on pan Displays accumulation data
Interface
when display is zero
MODE
Secondary Function Change between
N/A N/A
(Long Press) weighing and
counting mode
Shift to next digit
Menu Function Decrement value of Increment value of
when setting
(Short Press) settings settings
parameters
*APW means Average Piece Weight.
On/Off Power RS232

Switch Connector
Load Cell
Connector
Power
Receptacle
Figure 1-2. T21P Indicator, side view and rear view.
1.7.1 Power ON
To turn the indicator on, toggle the switch on the right side to the on position. (See Figure 1-3.)
The indicator performs a display test, momentarily displays software version, and then enters
the active weighing mode.
1.7.2 Power OFF

To turn the power off, toggle the switch to the off position.
1.7.3 Menu Setup
To enter the Menu Mode, press and hold the SET button for three seconds.
[SET-Fx] will be displayed where x =:

0 = Set upper and lower limit value.
1 = User Settings Menu.
2 = Restores settings to factory default.
3 = Set tare capacity between 2/3Max. and full scale.
To navigate in the Menu Mode:

Press ¨ to toggle through available settings.
Press ENTER to accept the displayed setting and advance to the next step.
Press SET at any time to save settings and return to weighing.
For a complete guide to menus and modes, see the Instruction Manual.
1.8 LOAD CELL CONNECTION
Solder the load cell cable to the supplied load cell cable connector.
5 4 3 2 1
9 8 7 6
Figure 1-3. View of pins on the Load Cell Cable Connector.
TABLE 1-3. LOAD CELL CONNECTOR PIN CONNECTIONS

Pin 1 2 3 4 5 6 7 8 9
Connection SIG– SENS– N/C N/C GND SENS+ EXC+ EXC– SIG+
NOTE: To use a 4 wire load cell cable you must short pin 2 to 8, and pin 6 to 7.
CAUTION:
Never connect a communication cable to the load cell connector of the Indicator.
Switch the indicator off when you insert or remove the load cell cable connector
from the Indicator.
NOTE: The load cell cable connector cannot pass through the supplied column bracket. Connect
the load cell cable connector to the load cell cable after routing the cable through the column
and column bracket. (See Section 1.10.)
1.9 RS232 INTERFACE CONNECTION
The T21P Indicator is equipped with a standard IBM™ compatible, one-way RS232 interface for
communication with printers and computers. When the Indicator is connected directly to a
printer or Programmable Logic Controller (PLC), displayed data can be recorded at any time by
simply pressing the PRINT button, or it can be set for continuous printing.
Note: The T21P does not support two-way communication – it can only send, not receive data.
1.9.1 Hardware
A 9-pin “D” female connector is located at the left side of the Indicator. Pin connections
are shown in Figure 1-5. Connect an Ohaus RS232 cable to the Indicator.
RS232 Interface Pin Connections

Pin 1: N/C 5 4 3 2 1
Pin 2: RXD
9 8 7 6
Pin 3: TXD
Pin 4: N/C
Pin 5: GND Figure 1-4. View of RS232 Pins on indicator.
Pin 6-9: N/C
1.9.2 Setting Communications Parameters
The T21P Indicator’s default communication parameters are 9600 baud, 8 databits, and no
parity. Only the baud rate can be changed, as follows:
1. Enter the Menu Mode: press and hold the SET button for 3 seconds. [SET-Fx] appears.
2. Press ¨ to display [SET-F1] – the User Settings Menu.
3. Press ENTER (Zero/Enter) to accept the displayed setting.
4. Accept the default settings for F1-0 through F1-5.

(Press ENTER for F1-0 0, F1-1 1, F1-2 2, F1-3 0, F1-4 1, and F1-51.)
5. At F1-6, choose the desired baud rate: 0=9600 (default), 1=4800, 2=2400, 3=1200,
and press ENTER.)
6. At F1-7, choose the preferred RS232C Output Mode:

0=output Gross, Net, Tare on PRINT key press only (default)
1=output G.N.T., transmit continuously
2=output G.N.T., transmit continuously after stable
7. After selecting the preferred F1-7 option and pressing ENTER, press SET to save the
settings and return to weighing mode.
1.10 MOUNTING THE COLUMN BRACKET
The Indicator can be mounted to a scale column of 38mm outside diameter with the supplied
column bracket.
1. Route the cable through the column and the column bracket.
2. Slide the column bracket down onto the column and tighten the nut.
3. Solder the load cell cable to the supplied load cell cable connector. (See Section 1.8.)
4. Slide the indicator onto the bracket as shown below.
5. Plug the load cell cable into the Indicator’s load cell connector. (See Figure 1-3.)
6. Remove the upper knob to change the viewing angle, re-install the knob to fix the
position.
Figure 1-5. Mounting Column Bracket to T21P.
1.11 SCALE SETUP AND CALIBRATION
NOTES:
1. Make sure that appropriate calibration kilogram masses are available before beginning
calibration.
2. Make sure that the scale base is level and stable during the entire calibration process.
3. Allow the Indicator to warm up for approximately five minutes after stabilizing to room
temperature.
4. To abort calibration, press and hold the SET button for three seconds any time during the
calibration process. Or turn the unit off.
Turn on the Indicator. During startup display sequence press and hold SET until [FS__SP] is
displayed. Then follow these steps:
1. Press ENTER to display [P___x] (x=position of decimal point: 0, 1, 2, 3, and 4).
2. Press ª, © to select the desired setting.
3. Press ENTER to display [D___x] (x=divisions: 1, 2,5,10, 20, and 50).
4. Press ª, © to select the division.
5. Press ENTER to display Maximum Capacity Setting.
6. Press ¨,ª, © to set the desired value.

The LED row below the display refers to the active segment.
7. Press ENTER to accept and [noLoad] is displayed.

Make sure the weighing platform is empty.
8. Press ENTER to accept and [Load] is displayed.
9. Press ENTER to display [xxxxxx] (xxxxx = Span Weight).
10. Press ¨,ª, © to set a different value.
11. Place calibration weight on the weighing platform.
12. Press ENTER to accept and store data.
[CALEnd] will be displayed for two seconds and the Indicator will enter weighing mode.
2.1 INTRODUCTION
This section of the manual covers visual inspection of the Indicator, troubleshooting, and a
Diagnostic Guide, Table 2-1. For setup and connection to either a known good base or
simulator, see Chapter 1. Follow all directions step by step. Make certain that the work area is
clean and use care when handling components of the Indicator.
2.2 VISUAL INSPECTION
Carefully remove the Indicator from its packing container and remove any packing material
fastened to the unit. Note all items supplied with the unit such as AC power supply, cables,
instruction manual, weights, etc. Keep a record of all items and note their condition.
1. Examine the Indicator for signs of abuse such as a cracked top cover or base, damage
from liquids, cracks on corners, which may suggest the unit was dropped.
2. Open the Indicator by removing the four screws in the rear housing. Be careful not to
stretch the cables that connect the main Printed Circuit Board (PCB) to the outlets
(RS232 and Load Cell ports) and power supply.
3. Examine the top of the main PCB for cracks or signs of corrosion.
4. If it appears that corrosion may have affected the board and you want to examine the
bottom of the PCB, remove the four screws holding it to the housing.
5. Carefully lift out the main PC board. If it is cracked or shows signs of corrosion, it
requires replacement. See Chapter 3, Maintenance Procedures, for board replacement
and testing. If the Indicator shows no sign of physical damage, continue with procedures.
See chart below for visual checking procedures.
CRACKED REPLACE
TOP COVER TOP COVER
CRACKED REPLACE
BOTTOM COVER BOTTOM COVER
VISUAL CHECKS
CRACKED REPLACE ASSEMBLE
EXTERNAL &
MAIN PC BOARD MAIN PC BOARD AND TEST
INTERNAL
RS232 CONNECTOR REPLACE

PINS BROKEN RS232 CONNECTOR
LCD DISPLAY
REPLACE
PARTIALLY LIT OR
MAIN PC BOARD
BLACKENED
VERIFY IF TOP REPLACE
PANEL SWITCHES SUBSTITUTE PANEL OR MAIN PC TOP PANEL OR
NON-FUNCTIONAL TOP COVER BOARD IS BAD MAIN PC BOARD
Figure 2-1. Visual Checking Procedures.
2000 Series T21P Indicators Service Manual 2-1 Ohaus Corporation www.ohaus.com
2.3 DIAGNOSTIC GUIDE
Table 2-1 is a Diagnostic Guide designed to help locate the problem area quickly and easily.
The probable causes are listed with the most common cause first. If the first remedy does not
fix the problem, proceed to the next remedy. Before attempting any repairs, read all chapters of
this manual to be familiar with overall operation and all components.
2.2.1 Diagnosis
1. Isolate and identify the symptom
2. Refer to Table 2-1, Diagnostic Guide and locate the symptom.
3. Follow the suggested remedies in the order they appear.
4. Perform the indicated checks, or see the appropriate section of the manual.
5. Repair or replace the defective part.
NOTE:
If more than one symptom is observed, approach one area at a time,
and remember that the symptoms may be interrelated.
If a problem arises that is not covered in this manual, contact Ohaus Corporation for further
information.
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2.2.1 Diagnosis
TABLE 2-1. DIAGNOSTIC GUIDE

Symptom Possible Cause(s) Remedy
Scale will not turn on No power to scale Verify connections and voltage.
Battery power used up Connect power and charge battery.
Poor accuracy Improper calibration Perform calibration.
Unstable environment Move scale to suitable location.
Unable to calibrate Unstable environment Move the scale to suitable location.
Incorrect calibration mass Use correct calibration mass.
Battery fails to Battery is defective. Replace battery.
charge fully
Display = Zero-E Pan has excessive load during Remove weight from pan and re-zero.
power on.
No span calibration Perform Span Calibration.
Display = 000000 or Load cell connector is Connect the load cell connector.
999999; or no weight disconnected.
reading No calibration data in EEPROM Calibrate the Indicator.
No display or Power cable is defective. Check power cable.
AC LED is off Battery is defective. Replace battery.
“Low Bat” LED is lit Battery is weak. Connect power cable to AC.
Charge the battery.
Display = Cou-no No sample quantity to be set Set sample quantity.
Display = L0_rEF APW is less than 0.25d. Use APW > 0.25d.
0ver Accumulation records are Clear Accumulation data.

greater than 999, or total weight
accumulation is greater than
displayable range.
Ad__Lo Calibration weight exceeds Change range and resolution.
maximum displayed resolution.
3.1 PREVENTIVE MAINTENANCE
Ohaus Indicators are precision instruments and should be carefully handled, stored in a clean,
dry, dust-free area, and cleaned periodically. Follow these precautionary steps:
– When an Indicator has had chemicals or liquids spilled on it, all exterior surfaces should
be cleaned as soon as possible with warm water on a damp cloth.
– Allow at least 10 minutes for the scale to stabilize after moving it from an area which is at
a different temperature than the area where it is to be operated.
3.1.1 Preventive Maintenance Checklist
The Indicator should be inspected and checked regularly, as follows:
1. Unplug the AC Adapter before cleaning.
2. Clean the outside of the scale using a damp cloth with warm water.
CAUTION
DO NOT USE CHEMICAL CLEANERS OR SOLVENTS OF ANY TYPE.
SOME CLEANERS ARE ABRASIVE AND MAY AFFECT THE SCALE’S FINISH.
3. Check the Power Cord for broken or damaged insulation.
4. Make a visual inspection for faulty connectors, wiring, and loose hardware.
3.2 REPLACEMENT OF MAJOR COMPONENTS
The decision to replace any component should only be made after thoroughly diagnosing the
problem. If, after the replacement of any component, the Indicator is still non functional and no
other information on the subject is available in the manual, contact Ohaus Corporation by
visiting www.ohaus.com. In the United States call Ohaus Aftermarket toll free, 800-526-0659
between 8:00 a.m. and 4:00 p.m. EST.
3.2.1 Main Printed Circuit Board (PCB) Replacement
Repairs are not recommended on the Main PCB. Component parts of the PCB are not stocked
by Ohaus. Replacement is recommended rather than repairing.
Replace the Main PCB for any of the following reasons:
– Display is defective; characters missing or partial display.

– Indicator fails to calibrate properly.
– Display is erratic or unstable.
– Certain functions are not operational.
– Indicator does not operate at all.
1. Unplug the Indicator from the AC Adapter.

2. Disconnect the base scale’s Load Cell Cable from the Load Cell Connector on the
Bottom Housing.
3. Remove the four screws from the Bottom Housing.
4. Carefully separate the Top Housing and Bottom Housing.
5. Remove the four screws from the Main PCB.
CAUTION
When handling the PCB, grasp it by the edges only!
Do not touch the foil side. Static discharge may damage some components.
6. Carefully remove the four sets of cables connected to the Main PCB. Three of the
four sets have connector plugs with small locking tabs which must be pried out
slightly to release the plug from the board. The fourth set, to the Load Cell
connector, must be un-soldered from the PCB.
7. Lift out the Main PCB.
8. Carefully re-position the replacement Main PCB over the screw holes in the Top
Cover, and re-insert and tighten the screws.
9. Reconnect the cable sets removed in Step 5.
10. Reconnect the base scale’s Load Cell Cable to the Load Cell Connector on the
Bottom Housing.
11. Perform calibration procedures. (See Section 1.11.)
12. Perform testing procedures. (See Chapter 4.)
3.2.2 Keypad PCB Replacement
Repairs are not recommended on the Keypad PCB. Component parts of the PCB are not
stocked by Ohaus. Replacement is recommended rather than repairing.
Replace the Keypad PCB if any of the Control Keys fails to function properly.
Bottom Housing.
5. Remove the 8-cable plug securing the Keypad PCB Cable Set to the Main PCB.
6. Remove the five screws from the Keypad PCB.
CAUTION
When handling the PCB, grasp it by the edges only!
7. Lift out the Keypad PCB.
8. Carefully re-position the replacement Keypad PCB over the screw holes in the Top
Cover. Note that the RS232 Cable Set runs under the lower-left side of the PCB, just
inside the lower-left screw position. Re-insert and tighten the screws.
9. Reconnect the PCB Cable Set to the Main PCB.
10. Reconnect the base scale’s Load Cell Cable to the Load Cell Connector on the
Bottom Housing.
3.2.3 Cable Set Replacement
Note: The cables that connect the Main PCB to the Keypad PCB, the Load Cell
connector, the RS232 connector, the AC power outlet, the On/Off Switch, and the Lead
Acid Battery, are all sold as a single set. Replace them singly or together, as follows:
1. Remove the Main PC board: Steps 1 – 7 of Section 3.2.1.
CAUTION
When handling the PC board, grasp it by the edges only!
2. The individual cable sets are located as follows:

– The Keypad PCB Cable Set connects to the Main PCB through an 8-wire plug
inserted just below the T21P chip on the Main PCB.
– The Load Cell Cable Set connects at the top-right of the Main PCB through
seven wires that are soldered directly to the Main PCB. These wires must be
unsoldered to release the Cable Set.
– The RS232 Cable Set connects to the Main PCB through a 3-wire plug inserted
on the lower-left of the Main PCB.
– The AC and Battery Cable Set connects to the Main PCB through a 6-wire plug
inserted on the top-left side of the Main PCB.
3. If necessary, clip the plastic clamps that secure the cable set(s) to the Keypad PCB.
4. Remove screws or nuts from any of the connectors for which the cable set(s) will be
replaced, to facilitate unsoldering and resoldering cables. In the case of the On/Off
Switch, squeeze the plastic tabs that secure the switch housing in order to release it.
5. Unsolder the cables from any of the connectors (RS232, Load Cell, On/Off Switch,
AC outlet) for which the cable set is to be replaced. In the case of the battery,
remove the quick-connect tabs that hold the cables in place.
6. In replacing the cables, note in the case of the battery that the new cable set does
NOT come with quick-connect tabs – insert the replacement wire using new quick-
connect tabs acquired separately. For the other connectors, carefully solder the
replacement wires in place.
7. Reconnect the wires to the Main PCB, using the original plastic tabs, if available.
3.2.4 Function Label Replacement
When the Function Label is replaced, the Display Window should be replaced with it.
Both items are supplied together.
2. Lift the Function Label off from the Top Cover. Remove the old Display Window.
The Function Label is held in place with a strong adhesive. Clean the Top Cover and
remove all traces of adhesive.
CAUTION
Be careful placing the Function Label into position as the adhesive will not allow
repositioning once attached to the cover.
3. Put the new Display Window in place.
4. Remove the protective backing from the back of the new Function Label, and
carefully position it on the Top Cover, starting at the bottom of the cover. Use a
rolling motion to smooth the Function Label into position.
3.2.5 Battery Replacement
Bottom Housing.
5. Remove the four screws, each with a metal washer and a black plastic washer, that
secure the Battery to the Bottom Housing.
6. Carefully lift away the bracket that holds the Battery in place.
7. Remove the quick-connect tabs that hold the Battery Cables in place, using needle-
hose pliers.
8. Position the replacement Battery in the place of the old one. Insert the quick-connect
tabs as they were before.
9. Reposition the bracket that holds the Battery in place, and insert the four screws,
each with a metal washer and a black plastic washer, that secure the Battery to the
Bottom Housing. (Note: The screws enter the Bottom Housing at a slight downward
angle. It is easier to insert all four and assure that each connects with the threading
before tightening any of them.)
10. Reassemble the Top Housing and Bottom Housing, and reconnect the Load Cell
Cable to the Load Cell Connector on the Bottom Housing.
CHAPTER 4 TESTING
4.1 TESTING
Before and after servicing the Indicator, operational and performance tests should be made to
determine if it meets specifications. Turn the Indicator ON and allow it to warm up for at least 10
minutes before performing these checks. The masses used for calibration should be ASTM
Class 4 or OIML Class F2 tolerance or better.
NOTE:
Make sure the test area is free from drafts and that the base rests on a level and
vibration-free surface. The masses used for final calibration must be adjusted to
ASTM Class 4 or OIML Class F2 tolerance or better.
4.2 Power Test
The purpose of this test is to determine if the electronic circuitry of the Indicator is functioning
properly or not at all. In some cases, the AC Adapter supplied with the Indicator may have
become defective.
1. Connect a functioning AC Adapter to the Indicator power plug.
2. Plug the AC Adapter into a suitable power source.
3. With the Indicator connected to an appropriate power supply, press the ON/OFF button.
The Indicator performs a self-test, indicates the software revision and then goes into
weighing mode.
4. If all of the displays appear normal in this test, continue with the next test. If the display
did not appear, check the ac adapter output and repeat the test with a good adapter. If
the display was erratic, the PC board is defective and requires replacement.
4.3 Performance Tests Using a Scale Base
These tests are performed on the Indicator using a known good scale base and test mass. At
this point, the Indicator has been checked for full display, menu setup and calibrated.
If a Load Cell Simulator is being used, proceed to paragraph 4.4.
Select the maximum possible resolution (<1:20,000) to obtain the most accurate test results.
CHAPTER 4 TESTING
4.3.1 Overload/Underload Test
This test determines if the Indicator displays the proper indication when an underload or
overload condition exists on the scale base.
1. With the Indicator ON and no mass on the scale base, lift up on the scale base
platform and observe the display. The display should indicate Error 2. Release the
platform. The display should return to zero.
2. Place a mass on the scale base platform which exceeds the capacity of the scale
base, and observe the Indicator display. The display should indicate Error 1.
Remove the mass from the scale base. The display should return to zero.
4.4 Performance Tests Using a Load Cell Simulator

A simulator can be used in place of a scale base if available.
– Connect the simulator to the 9-pin Load Cell connector on the back of the Bottom
Housing. (See Figure 1-2, page 1-4.)
Test the Indicator as follows:
1. Set the simulator to zero. Power on the Indicator. Perform a Span Calibration, with zero
at the simulator’s zero setting, and 100% capacity at the simulator’s 2.0 milli-volt setting.
2. Following calibration, check that the Indicator’s display reading is stable at each
simulator level, up to the maximum set in the calibration. If the readings are stable, the
Indicator is functioning properly.
4.5 Calibration Retention Test

This test checks that the Indicator retains calibration after power is removed and then restored.
1. Turn the Indicator OFF and disconnect the AC Adapter.
2. Wait one minute, then reconnect the AC Adapter to the Indicator.
3. Check to insure that the Indicator retained calibration settings.
4.6 RS232 Interface Test

The RS232 Interface performance can be monitored using an external printer or computer
connected to the Indicator. The RS232 Interface is a one-way interface which enables the
Indicator to communicate with a printer or computer equipped with an RS232 serial port.
To set up communication parameters, see Section 1.9.2.
4.7 Print Test

Once the communications parameters match between the Indicator and either a computer or
printer, it is possible to test the Indicator’s print function.
– Press the Print/Mode button. Printing to an external printer or computer should
occur each time the button is pressed.
Note: Communication is only one-way from the T21P, not two-way. The T21P cannot receive
data from an external computer.
This section of the manual contains exploded views for the 2000 Series T21P Indicator.
The exploded view drawings are designed to identify the parts which can be serviced on the
balance in the field.
NOTE:
In all cases where a part is replaced, the balance must be thoroughly checked
after the replacement is made. The balance MUST meet the parameters of all
applicable specifications in this manual.
If further technical information is needed, please contact your local Ohaus distributor, or:
Ohaus Corporation, www.ohaus.com

19A Chapin Road
P.O. Box 2033
Pine Brook, NJ 07058-2033 USA
Tel: 973-377-9000
Fax: 973-593-0359
In the United States call toll free, 800-526-0659 between 8:00 a.m. and 6:00 p.m. EST.
5.1 2000 SERIES T21P INDICATOR: HOUSING & INTERNAL PARTS
Figure 5-1. Series 2000 T21P Indicator: Housing & Internal Parts.
5.1 2000 SERIES T21P INDICATOR: HOUSING & INTERNAL PARTS
TABLE 5-1. T21P INDICATOR: HOUSING & INTERNAL PARTS

Drawing Item Description
1 Function Label with Display Window
2 Top Housing
3 Cable Sets
4 Main Printed Circuit Board (PCB)
5 Keypad PCB
6 Load Cell Cable Connector
7 Lead Acid Battery
8 Bottom Housing
9 On/Off Switch
10 Jack for Power Adapter
11 Column Mount Kit
70 Screws & Washers
80 Adapter
*80252590*
P/N 80252590 SERVICE MANUAL: 2000 SERIES T21P INDICATOR

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SERVICE MANUAL

Material in this manual is subject to change.

© Copyright 2008 Ohaus Corporation, all rights reserved.

CHAPTER 3 MAINTENANCE PROCEDURES

CHAPTER 5 PARTS LISTS & DIAGRAMS

Ohaus Corporation www.ohaus.com 1 2000 Series T21P Indicator Service Manual

2000 Series T21P Indicator Service Manual 2 Ohaus Corporation www.ohaus.com

1.2 SERVICE FACILITIES

• Must be protected from electrostatic discharge.

• Work surface must be stable and level.

1.3 TOOLS AND TEST EQUIPMENT REQUIRED

1.3.1 Special Tools and Test Equipment List

1. Ohaus Scale Base.

2. Load Cell Simulator optional.

3. Computer with RS232 Interface.

4. RS232 Interface cable.

5. Data Printer for use with RS232 communications.

6. ESD work station or mat.

1.3.2 Standard Tools and Test Equipment List

1. Standard Electronics Tool Kit

3. Soldering Iron, solder and flux remover.

1.6.1 Power Supply

1.7 OVERVIEW OF THE CONTROLS

Low Bat LED

Figure 1-1. T21P Display.

1.7 OVERVIEW OF THE CONTROLS

TABLE 1-2. FUNCTIONS OF DISPLAY CONTROLS

1.7 OVERVIEW OF THE CONTROLS

On/Off Power RS232

Figure 1-2. T21P Indicator, side view and rear view.

1.7.2 Power OFF

1.7.3 Menu Setup

[SET-Fx] will be displayed where x =:

To navigate in the Menu Mode:

Press SET at any time to save settings and return to weighing.

1.8 LOAD CELL CONNECTION

Figure 1-3. View of pins on the Load Cell Cable Connector.

TABLE 1-3. LOAD CELL CONNECTOR PIN CONNECTIONS

1.9 RS232 INTERFACE CONNECTION

RS232 Interface Pin Connections

1.9.2 Setting Communications Parameters

2. Press ¨ to display [SET-F1] – the User Settings Menu.

3. Press ENTER (Zero/Enter) to accept the displayed setting.

4. Accept the default settings for F1-0 through F1-5.

6. At F1-7, choose the preferred RS232C Output Mode:

1.10 MOUNTING THE COLUMN BRACKET

4. Slide the indicator onto the bracket as shown below.

Figure 1-5. Mounting Column Bracket to T21P.

1.11 SCALE SETUP AND CALIBRATION

1. Press ENTER to display [P___x] (x=position of decimal point: 0, 1, 2, 3, and 4).

2. Press ª, © to select the desired setting.

3. Press ENTER to display [D___x] (x=divisions: 1, 2,5,10, 20, and 50).

4. Press ª, © to select the division.

5. Press ENTER to display Maximum Capacity Setting.

6. Press ¨,ª, © to set the desired value.

7. Press ENTER to accept and [noLoad] is displayed.

8. Press ENTER to accept and [Load] is displayed.

9. Press ENTER to display [xxxxxx] (xxxxx = Span Weight).

10. Press ¨,ª, © to set a different value.

11. Place calibration weight on the weighing platform.

12. Press ENTER to accept and store data.

2.2 VISUAL INSPECTION

See chart below for visual checking procedures.