What's New in IBM BPM 8.5.

7
Chris Vavra – Offering Manager
Paul Pacholski – Technical Sales Lead
Matthias Kloppmann – Chief Architect
Headlines

1
Business User Experience
 Responsive Federated Process Portal – Supported!
• Responsive, Federated
Process Portal is now
fully supported
• Functional parity (with
some exceptions) with
the 8.5.6 Process
Portal for desktop
• Responsive: supports
specific features for
smart phone and tablet
devices
• Federated: supports
Process Federation
Server
Process Portal Supports Process Federation Server
• Single Portal UI to work on tasks
from multiple Process Servers
• Provides process isolation
– Isolate important process BPM 8.5.7 – Server 1
applications into their own cells
– Avoid resource contention
• Simplify migration via drain BPM 8.5.7 – Server 2
down approach
– Finish existing work on old BPM 8.5.6 – Server
servers
– Start new work on new servers
• Massively scale BPM
infrastructure across cells BPM 8.0.1.3 – Server
– Third scaling dimension (in
addition to horizontal and vertical)
– Scale beyond a single cell-scoped
database
BPM 8.5.0.2 – Server
4
New Table View

Business data
Column

Sort and move Use “Edit Columns” to select

columns columns from System
Variables and Business Data

5
Responsive Portal – New Saved Search Support

Saved
Search Title

Create Saved Search

Saved Search
Actions
Responsive Portal – New Saved Search Support

Multiple filter criteria based

on both task business data
and system data

Saved Searches can be

either private or exposed
to a specific Team

Select columns from Filter criteria instantly

System Variables and reflected in the search
exposed Business Data
UI Developer Experience
Rapidly Create a Responsive UI
Transform DOJO based UI to responsive UI
Design a modern UI experience
Define the Corporate Look and Feel
Customize the Process Portal
Client Side Human Service (CSHS) editor
• Updated CSHS Editor in Web Process Designer
– Now at par with Server Side Human Service Editor in Eclipse Process
Designer
• Provides additional features required for CSHS development
– Data change handler
– Improved Postpone support

10
Updated CSHS Editor: Some Examples

Nested Human
Service

Variable Pre and

initialization Post

Exposed Process
Variables and
Environment
Variables

New Data Change

Handler can be used for
Clint Side validation

11
 New CSHS Editor Capabilities – Event Handlers
Data Change Event Handler
Error Event Handler
Triggered by a Boundary
Triggered when Error Fault
Event
is thrown

12
Create New Client Side Human Service

Select initial Grid

Layout!

“Use as a nested service” -

when selected you will be able
to reuse this CSHS

“Intended for use with multiple

devices” – when de-selected
you will see both new and
deprecated Coach Views

13
Responsive Coach Views
• DOJO based Stock Coach Views are deprecated

• Replaced with New Responsive Coach Views based on

AngularJS (v1.3.1) / Angular UI Bootstrap (v0.12.0)

• Responsive Coach View Toolkit (Tech. Demo in 8.5.6) is

now fully supported
– Functionality at par with deprecated Stock Coach Views and
in many cases improved
– Becomes the “default” coaches toolkit for new projects
– Automated conversion from DOJO Coach Views
Use Coach Views to Build Responsive User Interfaces
• Key Features
– “Responsive” UIs adapt to the runtime form factors automatically changing the look and
feel of the UI
– Coach Views configuration settings are responsive and support three form factors
Medium (641 - 1024 px)
Small (0 - 640 px) Large ( > 1024 px)

– Authors of new Coach Views can define responsive configuration settings

– Support mobile browsers
• Cost effective way to enable BPM on Mobile devices
– No need to author separate UI for different device sizes (write once run everywhere)
– No need to author native mobile apps
Responsive Coach View Support in Coach Editor

Selection of Large (desktop), Medium

(tablet) and Small (phone) form factors

Responsive setting value for

Form Factor icon shows the
selected form factor
currently selected form factor
Responsive vs Traditional Coach Views
Heritage Coach Views Responsive Coach Views

Collapsible
sections

Inline Date
Picker

Native iPhone
Date Picker

Map is not initially

displayed. Must
click View Map
button to navigate
to the Map Page.
WYSIWYG Coach View and Coach Editor
Runtime view identical
to Editor view

• Coach Views look the same in editor and at runtime

• Author Coach Views with less frequent need to test
18
Rapidly Create a Responsive UI
Transform DOJO based UI to responsive UI
Design a modern UI experience
Define the Corporate Look and Feel
Customize the Process Portal
Converting Detracted to Responsive Coach Views

UI Conversion tab in Process

App Settings

Artifacts that contain deprecated

Coach Views:
• Composite Coach Views
• Heritage Human Services
• Client Side Human Servccies

Dependent Toolkits that contain

Select and
deprecated Coach Views – Must
Convert
be converted first!

20
Coach View UI Conversion: Heritage to Responsive
Rapidly Create a Responsive UI
Transform DOJO based UI to responsive UI
Design a modern UI experience
Define the Corporate Look and Feel
Customize the Process Portal
New Grid Layout – Grid Layout View
• New Grid Layout Switch Coach View to
View in Coach Click here to change
Grid Layout View

View Designer and orientation vertical

or horizontal
Coach Designer
• Layout View of a
coach or coach
view provides the
grid mode where
you define areas
for content The Pick from a predefined
grid layout is Click on edge to either add grid layouts or create
where you can more grid cells either your own
vertically or horizontally
arrange content
using grids,
Header Footer
containers, and Layout with one
cells. cell added

23
Cells and Cell Containers

Cell container with This cell is 2

two horizontal cells This cell is
units wide
10 units
wide

Grid layout settings

are responsive

• Define horizontal or vertical cell size

• Each cell container has 12 units
• A cell can span between 1 to 12 units
24
 Content View – Add Coach Views to Grid Cells
Content View. Can now drag and drop
Coach Views to Grid Cells

Grid Layout View. Used for grid

container and cell layout
After a Coach View is added the Completed Coach based on the
“empty” cell indicator goes away Header Footer Layout

25
Rapidly Create a Responsive UI
Transform DOJO based UI to responsive UI
Design a modern UI experience
Define the Corporate Look and Feel
Customize the Process Portal
New Theme Support for Coach Views
• Enables to change the look and feel of all Coach Views in a Process
App in a centralized and flexible manner
– Font Type, Font Size, Color, Font Weight, Section Edges Rounding

• Authoring time Theme propagation

– The same Coach View in a toolkit can be re-skinned by numerous Process
Apps without touching the toolkit

• Run time Theme change

– A deployed Process App may have its look and feel updated without
changing and redeploying the Process App via Admin command
Applying Themes to Process Apps and Toolkits
• Theme is set in
Process App Settings
tab of a Process App or
Toolkit
• This affects all Coach
Views including the
Coach Views that come
from included toolkits
• The Toolkit theme
setting is there mainly
for testing purposes It
always gets
superseded the
Process App Theme

28
Theme Support Example
 WYSIWYG Theme Editor – Create and Edit Themes

Edit LESS format source

Instant feedback shows
the effect of style
Use color picker to changes on all out of
select the desired the box Responsive
color Coach Views

Click WYSIWYG view of

control to see what
setting it uses

Use font picker to

select the desired
font
Theme Change Support – Technical Background

• Theme support is based on open source CSS pre-compiler called:

@bpm-btn-default-bg: #9fe; less variable declaration

.myButton {
background-color: @bpm-btn-default-bg; CSS class using less variable
}

.myButton {
background-color: #9fe; After compilation
}
Rapidly Create a Responsive UI
Transform DOJO based UI to responsive UI
Design a modern UI experience
Define the Corporate Look and Feel
Customize the Process Portal
Configure the Process Portal in WAS Admin Console

• Who can modify tasks (reassign, due date,
priority)
• Disable refresh behavior: cometD (from
portal), autorefresh (from server)
• Disable social features
• Set default start page
• Task List format (list or table)
• Order of Dashboards
• Open tasks in new browser window
• Enable portal from inside HTML frames
33
Disabling Social Capabilities in BPM Process Portal

Experts and Stream

tab removed

DISABLED
ENABLED
Admin Console
setting to disable
“Social”

Experts and Stream

tab removed

34
Add Links to Heritage Process Portals

Links to BPM Process Portal

of the BPM servers that
cannot be federated (pre-
8.0.1.3)

35
Add Links to Heritage Process Portal

Customizing the Coach View

to add Links to BPM Process
Portal of the BPM servers
that cannot be federated
(pre- 8.0.1.3)

36
Apply New Theme at Runtime!
• Administrators can use new Admin command to change the theme at
runtime
– Any deployed Process App Snapshot (including BPM Process Portal) can
have its Theme changed at time
– No need to deploy new Snapshots just to change the look and feel

AdminTask.BPMUpdateTheme(‘
[-sourceContainerAcronym ThemeApp
-sourceContainerSnapshotAcronym 1.0
-themeName Spring
-targetContainerAcronym SYSRP
-targetContainerSnapshotAcronym
8.5.7.0]')
37
Apply New Portal Theme - Before

38
Apply New Portal Theme - After

39
Customize the Responsive Process Portal App

BPM Portal
Coach Views Stock Coach
(Responsive) Views
(Responsive)
Client Side Human
Services contain
the main Coach
Views

40
Process Portal: Human Services and Coach Views

41
Change Config Options on Portal Coach Views

BPM Portal Options

configurable in Coach
View

42
Change Config Options on Portal Coach Views

BPM Portal Options

configurable in
Coach View

Many settings are

Responsive
43
Process/Case Developer
Experience
Spectrum of Work Patterns (Process – Case)
Develop a Case (Process)
Convert a BPD or Case into a Process
Launch External UI for Headless BPM
Spectrum of Work Patterns
Ordered Sequence Some Unordered Some Activities Unordered Set
of Activities (Ad-hoc) Activities with Ordered Steps of Activities

Process Model Next Step Determined By Knowledge Worker

Determines the Flow Determines the Flow

Structured Unstructured
Data
Business Objects Documents

46
BPDs and Cases are One
Conversion
• Process combines the function of a BPD with the
activities and content of a Case Types
– Ad-hoc activities with appropriate behavior
– Folders/sub-folders/documents (local or external)
• Process supports case patterns, as well as
structured and unstructured process flows in a
single BPMN process model
• “Case Type” solutions are no longer restricted to
BPM Advanced
– No need to pay for and install “Basic Case Manager
Feature”
Case Type and BPD converge
as new artifact called Process
• No need to make decide weather to start with a
Case or BPD
• Enables more granular authorization and task
ownership control than Case Types
• Structured activities have the same document
access and control as former Case Types
• Common process instance UI for interacting
with Process instances
• Content in any internal/external ECM, always
accessed via CMIS
47
Updated Web Based Process Designer
INSPECTOR tab now
available for debug

Each editor includes usability

enhancements over eclipse editor:
i.e. “expand folders”

Artefact you can

author in Web Based
Process Designer

48
Spectrum of Work Patterns (Process – Case)
Develop a Case (Process)
Convert a BPD or Case into a Process
Launch External UI for Headless BPM
 Authoring “Case Types” in BPMN Notation

Automatically launch “hidden” activity

(Linked Process) when a document
is added or case variables updated

Report on Case Metrics

using tracking points.

Manual activities can be

assigned to different
teams (not possible for
Case Types prior to
v8.5.7)

Start using custom Launch UI

Start by adding a documnt

50
New ECM Servers for Use with Processes
• Processes can
use any ECM
Server that
support CMIS
interfaces
• Use the same
CMIS based
Use Servers tab to
interfaces for declare all the external
ECM Servers used in a
external ECM Process App
servers as for
the internal BPM
ECM server

51
 New - Document Folders Available to Processes
• Define locally
(IBM BPM)
managed folders
• Define
references to a
folder that is
managed by an BPM internal ECM server Document Types
external ECM available on
external server
External ECM server

Path can be a JavaScript

expression to ensure folders are "/Dispute Management/Runtime Documents/"
unique for a given process
instance + tw.system.currentProcessInstance.id
52
New Launch UI for Processes

UI that is customized for members of

the instance owners team to interact
with a Process instance

UI Started automatically when a

Process Instance is launched
from Process Portal – none is Used to initialize
provided by default process variables

53
Process Portal – Customizable Details UI

Process Folders are powered

by new Responsive Coach
Views for folder and
document management

54
New Responsive Document Coach Views

• The Content Management toolkit has

been updated with the Responsive
Document Coach Views
• The original controls remain in the
toolkit but are deprecated.

55
All Content Events Avilable to Processes
• Any Event from any ECM product New Start Event Type: Document.
Does not need UCA.
may be consumed in a Process Easier to author than ECM Content Events!

– Start Event of type ECM Content

– Event Subprocess with Start Event of
type ECM Content

• New Event Type formerly avilable

only for Case Types is now avilable
in Processes (without explicit event
subscription)
– Adding document starts instance
– Adding documnets starts Ad-hoc
Activity (document preconditins)
56
Ad-hoc Activities – Implementation
• Activities that can have Ad-hoc behaviour when not connected
– User Task (Single user interaction)
– Sub-Process (Embedded within the Process)
– Linked Process (Separately authored Process) Can author start activity
preconditions on
Preconditions tab

Can author ad-hoc

behavior on General
tab 57
Report on Case Metrics Using Tracking Points
• Prior to v8.5.7 Tracking Points cold only be set on wires

• New way to define Tracing Points for unwired activities was introduced

58
Unified Playback, Debugger & Process Inspector
Prior to v8.5.7 debug and inspector support was inconsistent
New Process Inspector for Processes
• Use the same Process Inspector to run and debug your processes,
services, and tasks in the Web Process

Start a new Process

instance and switch
to INSTPECTOR
view
Inspector View in Web Designer

Toggle to see a list of active process

instances

• Refresh
• Open Instance Details UI
• Modify due date
• Suspend
• Terminate
• Set user authentication (in debug user
different from task user)

• Start task
• Launch debugger

List of active and competed Tasks

List of all active Tokens

Change process instance variables

61
Inspector Instances View
Filter by text in the
instance title

Search for all process

instances of the
Process you are
working on in Web
Process Designer

Inspector View with ability to

filter instances
This is the same View as found
in Process Admin Console

62
Enhanced CS Human Service Debugger in Web PD
Launch Debugger from
INSPECTOR view to
“Step Into”
debug a CSHS
launches a
Coach

• Step over
• Step Into
• Show playback window
• Refresh
• Terminate

Execution Current
path breakpoint

Change process instance variables

Spectrum of Work Patterns (Process – Case)
Develop a Case (Process)
Convert a BPD or Case into a Process
Launch External UI for Headless BPM

`
Convert Case Types or BPDs to Processes

Eclipse-based Process Designer Web-based Process Designer

Automated
Conversion

65
Convert Case Type to Process
Case Type opened in
Read-only mode

Document Types not used in Process but

are kept as they may be required to
reproduce equivalent Folders in an
Convert Case Type
External ECM
to Process

66
 Convert Case Type to Process

v8.5.6 Case Type Editor V8.5.7 Process Editor

67
Convert BPD to Process

Initially all BPD appear in

BPD Conversion tab

After conversion former

BPD shows up as Process

68
 Convert BPD to Process

BPD Editor - Eclipse Process Designer Process Editor - Web Process Designer

69
Spectrum of Work Patterns (Process – Case)
Develop a Case (Process)
Convert a BPD or Case into a Process
Launch External UI for Headless BPM
Responsive Process Portal: Launch External Task UI

• Launch custom UI directly from the process portal task list

– Allows to use external UI for completing a Task (BPEL, Process or BPD)
• Authoring
– Process developers specify a URL and associated business data as URL
parameters for external activities within process designer.
– When federated, the system will automatically add a parameter to identify
from which process server the task originated.
– In your custom web-app use BPM REST API to retrieve and save task data
and to complete task
Launch External Activities – BPD and Process

This User Task is

implemented as an JSP pointing to external EAR.
external JSP Passing to the JSP via URL parameters
• taskId to invoke from JSP RESt API for this task instance
• Task data passed from the process instance
External Activity Implementation

73
Launch External Activities – BPEL with Human Task

Select “External
Implementation”

Specify URL pointing to the jsp with

external UI
Pass htm:task.instanceID to substitute
the runtime value of the HTM instance ID
74
Under the Hood
What’s New from an Architecture and Programming Perspective
Architecture Topics
• Merge of case and “BPDs”
• External ECM support
• Federated access to multiple BPM Systems
• API Alignment and Simplification
• Administration & Migration Enhancements
• Process App Validation via Cloud Service

76
“Process” now covers BPD and Case
BPD
Sequence Flows
- Activities
- Gateways Lanes
- Events Process
Attachments
Tracking
Ad-hoc Views
Activities Exposing
General Instance
Properties Owners
Variables

Folders Document
Preconditions
Starting
Documents
Case

77
Folders & Documents – Internal & External
IBM BPM
Single view of All CMIS-compliant
Local documents Process documents
tied to Content stores
Process lifetime

External
ECM
Internal External
Product
Document ECM
Store Product

Locally managed Locally managed External folder External document

folder document reference reference

BPM Internal Ref: BPM Database Ref: BPM Database

BPM Database
Document Store Folder: any ECM Document: any ECM
Contained objects tied to process lifetime Referenced objects with independent lifetime

78
Federating Access to Multiple BPM Systems
Responsive
Portal or any
custom UI
• Task list queries (saved Client application
Federated search
searches) served from Direct API calls otherwise
PFS index
• Launchable entities
require special config
Process Federation Server
• Other APIs served from Search API Liberty-
respective backend based
Elastic Search
– Requires CORS setup
BPM 8.x
version BPM
servers

BPD1 BPEL BPD2

API API API

79
Federating Access to Multiple BPM Systems
• Federation allows to
– Concurrently run any number of existing BPM systems (any V8.* version, back to 8.0.0.0)
– Deploy new BPM systems
– Through a single user experience, completely transparent for end users

• Federation works below the API level

– So it also works for custom UIs coded against the API

• Benefits
– Transparently integrate independently evolving IBM BPM systems
– Pull up new BPM 8.5.7 system avoiding migration: “The best migration is no migration”
– Scale beyond a single installation – additional dimension beyond horizontal and vertical

80
Federated Portal Setup and Configuration
• Set up federated
environment
• Add federated backend
systems
• Configure client
applications
• Secure communication
on all channels

81
Defining Federation Policies
• “Entities” available via multiple federated systems require appropriate
handling
– Non-federated, good for dashboards – typically want to see one per
federated system
– Federated, good for launchable entities, such as startable processes –
shows a single (but versioned) entity that can be launched
– Global, similar to Federated, but consolidates even across versions – shows
a single entity that can be launched
– For both Federated and Global, the actual target system is determined as
part of the policy (either static or round-robin)
• “Entities” can be identified using a variety of filter conditions
– Based on system, name, type, container
– E.g., “all dashboards” or “this specific process version”
82
Docker image for PFS
• PFS will be made available as a docker image via Docker hub
• No separate license

83
API News for Programmers
• BPM 8.5.7 starts to combine the various programming interfaces into a
single, simplified, common REST API – delivered as a sample
– Common, standard terminology for resources
– Simplified way to identify resources – names, not IDs
– Same API for all kinds of processes
– Same API for direct interaction or interaction via federation server

• API is documented using Swagger 2.0

– Industry standard for REST API metadata
– Active documentation, allows for easy and direct experimentation

84
API Structure – REST Resources and Examples
• Process App & Toolkit
• Process Model & Process
• Task Model & Task
• Service Model & Service
• User & Group
• Search & System

85
API Programming Example

Current New
• Get process apps
– GET /rest/bpm/wle/v1/processApps POST /bpm/processes?model=HR+Open+New+Position

• Iterate over these looking for name="Hiring Sample"

• Single line of code, and no UUIDs
– Grab its poId (a big hexadecimal UUID)
– Note: use GET /bpm/process-models to get available
• Get “assets” (BPDs, etc.), passing UUID of appropriate values
process app – Optional “app” and “version” parameters
– GET /rest/bpm/wle/v1/assets?processAppId=<uuid>
• Iterate over these looking for type="BPD", name="HR Open
New Position"
– Grab its poId (another big hexadecimal UUID)

• Start the process (passing UUID of process app and asset)

POST /rest/bpm/wle/v1/process?action=start&bpdId=
8c629222-b52b-43a1-8543-
88bf6d2849d0&processAppId=e8c1f9ef-25f3-4dc0-
aa67-c22bd36223de(1128)

86
Administration & Config Enhancements
• Improved scripting/automation of configuration
– Full CRUD capability for all config properties (100config.xml) via
updateBPMConfig command
– Updates all config files in a DE
• Full configuration of endpoint service, to define URLs per scenario
– Significant simplification of endpoint service setup procedures
• Improved scripting/automation of external system configuration
– Such as ECM, ODM, Web Services
• Extended information in config export
– Also export common system and DB information
– Simplifies PMR interaction
87
Migration Enhancements
• Simplified migration of environments
– BPM config export / import only take care of BPM artifacts
– Related WAS artifacts can now also be exported and re-imported via
exportWASConfig / importWASConfig
• JDBC providers; JMS providers, queues, topics, SIBs; connection factories;
namespace bindings
• Cleaned up generated DB scripts for migration
• DB upgrade accessing live profile
– Completely avoids need for manual profile upgrade before DB upgrade
– (Profiles will be upgraded automatically upon server start, as before)
• Add Business Process Archive Manager to existing DE
88
Other Enhancements
• Saved searches
– Now editable in (the new) Process Portal
– As end user, can use shared saved search as basis to define own (non-
shared) saved search
– Authorization change: By default, now only owner or admin can modify or
delete shared saved searches
• Enhanced BPD process cleanup
– Can cleanup even active process instances (unconditional termination)
– Simplified command line parameter structure
• Additional Operating Environments
– Support for RHEL, Ubuntu, SUSE all on Power 8 LE
89
Process App Validation – Wombat Service
• What it does:
– As-is Cloud service to analyze the artifacts of a BPM project
for potential issues, anti-patterns, or errors
– Goes beyond error validation that’s built into IBM BPM
– Takes TWX and Project Interchange Files of
• All IBM BPM editions since V7.5
• All IBM Monitor versions
• All versions of WebSphere Process Server, WebSphere Lombardi Edition and even
Teamworks V7.0
• How to use:
– Service: https://wombat.mybluemix.net – requires IBM ID for authentication
– Support community at IBM developerWorks: http://ibm.co/1Kf2Gid

90
Process App Validation – Wombat Service

91
Summary
Summary
• Compelling Business UI Development
– Responsive Stock Controls
– Transform DOJO Controls into Responsive UI
– Client Side Human Service (CSHS) enhancements
– WYSIWYG coach editor with Grid Layout
– Graphical Theme Editor for coach and portal styling
• Responsive Federated Process Portal
– New Reponsive Portal UI
– Saved Search for Individuals and Teams
– Launch External Activities and BPEL Tasks
– Portal Configuration & Customization
– Federated Portal
• Case Capability as Standard
– Converged editor for Process & Case
– Unified Playback, Debugger & Process Inspector
– Consistent use of CMIS compatible content repositories
• Operating Environment updates for BPM and Business Monitor

93
Questions
 Notices and Disclaimers
Copyright © 2016 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission
from IBM.

U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM.

Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of
initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS
DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE
USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY.
IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided.

Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice.

Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers
have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary.

References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in
which IBM operates or does business.

Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials
and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or
their specific situation.

It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and
interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such
laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law

95
 Notices and Disclaimers Con’t.
Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not
tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products.
Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the
ability of any such third-party products to interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

The provision of the information contained h erein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual
property right.

IBM, the IBM logo, ibm.com, Aspera®, Bluemix, Blueworks Live, CICS, Clearcase, Cognos®, DOORS®, Emptoris®, Enterprise Document Management System™, FASP®,
FileNet®, Global Business Services ®, Global Technology Services ®, IBM ExperienceOne™, IBM SmartCloud®, IBM Social Business®, Information on Demand, ILOG,
Maximo®, MQIntegrator®, MQSeries®, Netcool®, OMEGAMON, OpenPower, PureAnalytics™, PureApplication®, pureCluster™, PureCoverage®, PureData®,
PureExperience®, PureFlex®, pureQuery®, pureScale®, PureSystems®, QRadar®, Rational®, Rhapsody®, Smarter Commerce®, SoDA, SPSS, Sterling Commerce®,
StoredIQ, Tealeaf®, Tivoli®, Trusteer®, Unica®, urban{code}®, Watson, WebSphere®, Worklight®, X-Force® and System z® Z/OS, are trademarks of International Business
Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM
trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml.

96
 Thank You
Your Feedback is Important!

Access the InterConnect 2016 Conference Attendee

Portal to complete your session surveys from your
smartphone,
laptop or conference kiosk.