Two Wheeler Standalone

Policy Wording
Chola Standalone Own Damage Policy for Two Wheeler – IRDAN123RP0003V01201920
Chola Standalone Own Damage Policy for Two Wheeler

WHEREAS the insured by a proposal and declaration dated as stated in the Schedule which shall be the basis of this contract
and is deemed to be incorporated herein has applied to the Company for the insurance hereinafter contained and has paid the
premium mentioned in the schedule as consideration for such insurance in respect of accidental loss or damage occurring
during the period of insurance.
(The term two wheeler referred to in this will include motor cycle/scooter/auto cycle or any other motorised vehicle
mentioned in the Schedule)
NOW THIS POLICY WITNESSETH:

That subject to the Terms Exceptions and Conditions contained herein or endorsed or otherwise expressed hereon:
1) The Company will indemnify the insured against insured against loss or damage to the vehicle Insured
hereunder and / or its accessories whilst thereon
 by fire explosion self ignition or lightning;
 by burglary housebreaking or theft;
 by riot and strike;
 by earthquake (fire and shock damage)
 by flood typhoon hurricane storm tempest inundation cyclone hailstorm frost;
 by accidental external means;
 by malicious act;
 by terrorist activity;
 whilst in transit by road rail inland-waterway lift elevator or air;
 by landslide rockslide.
The coverage is only for Own Damage of the vehicle insured under this policy. No other liability in connection with
the vehicle including Third party liability for Personal injury / Property damage is payable under this Policy.
The coverage is subject to a deduction for depreciation at the rates mentioned below in respect of parts replaced:
1. For all rubber/nylon/plastic parts, tyres, tubes and batteries - 50%
2. For fibre glass components - 30%
3. For all parts made of glass - Nil
4. Rate of depreciation for all other parts including wooden parts will be as per the following schedule:
AGE OF VEHICLE % OF DEPRECIATION

Not exceeding 6 months Nil
Exceeding 6 months but not exceeding 1 year 5%
Exceeding 1 year but not exceeding 2 years 10%
Exceeding 2 years but not exceeding 3 years 15%
Exceeding 10 years 50%
5. Rate of Depreciation for Painting: In the case of painting, the depreciation rate of 50% shall be applied only
on the material cost of total painting charges. In case of a consolidated bill for painting charges, the material
component shall be considered as 25% of total painting charges for the purpose of applying the depreciation.
Cholamandalam MS General Insurance Company Limited

IRDAI Regn. No.123 27-09-2019 Page 1 of 18
Policy Wording
The Company shall not be liable to make any payment in respect of
(a) consequential loss, depreciation, wear and tear, mechanical or electrical breakdown, failures or breakages;
(b) damage to Tyres and Tubes unless the vehicle insured is damaged at the same time in which case the liability
of the company shall be limited to 50% of the cost of replacement.
(c) loss of or damage to accessories by burglary housebreaking or theft unless the vehicle is stolen at the same
time and
(d) any accidental loss or damage suffered whilst the insured or any person driving the vehicle with the
knowledge and consent of the insured is under the influence of intoxicating liquor or drugs.
In the event of the vehicle being disabled by reason of loss or damage covered under this Policy the Company will bear the
reasonable cost of protection and removal to the nearest repairer and re-delivery to the insured but not exceeding in all
Rs.300/- in respect of any one accident.
The insured may authorise the repair of the vehicle necessitated by damage for which the company may be liable under this
Policy provided that:-
(a) the estimated cost of such repair including replacements, if any, does not exceed Rs.150/-
(b) the Company is furnished forthwith a detailed estimate of the cost of repairs; and
(c) the insured shall give the Company every assistance to see that such repair is necessary and the charges are
reasonable.
SUM INSURED – INSURED’S DECLARED VALUE (IDV)
The Insured’s Declared Value (IDV) of the vehicle will be deemed to be the `SUM INSURED’ for the purpose of this policy
which is fixed at the commencement of each policy period for the insured vehicle.
The IDV of the vehicle (and side car/accessories, if any, fitted to the vehicle) is to be fixed on the basis of the manufacturer’s
listed selling price of the brand and model as the insured vehicle at the commencement of insurance/renewal and adjusted for
depreciation (as per schedule below)
The schedule of age-wise depreciation as shown below is applicable for the purpose of Total Loss/Constructive Total Loss
(TL/CTL) claims only.
THE SCHEDULE OF DEPRECIATION FOR FIXING IDV OF THE VHEICLE

AGE OF THE VEHICLE % OF DEPRECIATION FOR FIXING IDV
Not exceeding 6 months 5%
Exceeding 6 months but not exceeding 1 year 15%
Exceeding 1 year but not exceeding 2 years 20%
IDV of vehicles beyond 5 years of age and of obsolete models of the vehicles (i.e., models which the manufacturers have
discontinued to manufacture) is to be determined on the basis of understanding between the insurer and the insured.
IDV shall be treated as the `Market Value’ throughout the policy period without any further depreciation for the purpose of
Total Loss (TL)/Constructive Total Loss (CTL) claims.
The insured vehicle will be treated as CTL if the aggregate cost of retrieval and / or repair of the vehicle, subject to terms

Policy Wording
and conditions of the policy, exceeds 75% of the IDV of the vehicle.
Period of Insurance:
Period of Insurance means the period commencing from policy start date and hour and terminating on the policy end date
and hour as specified in the schedule of the policy.
GENERAL EXCEPTIONS
(Applicable to all sections of the Policy)
The Company shall not be liable in respect of
(1) Any accidental loss damage and/or liability caused, sustained or incurred outside the geographical area;
(2) Any claim arising out of any contractual liability;
(3) Any accidental loss damage and/or liability caused, sustained or incurred whilst the vehicle insured herein is
(a) Being used otherwise than in accordance with the `Limitations as to Use’ or
(b) being driven by or is for the purpose of being driven by him/her in the charge of any person other than a Driver
as stated in the Driver’s Clause.
(4) (i) Any accidental loss or damage to any property whatsoever or any loss or expense whatsoever resulting or
arising there from or any consequential loss.
(ii) Any liability of whatsoever nature directly or indirectly caused by or contributed to by or arising from
ionising radiations or contamination by radioactivity from any nuclear fuel or from any nuclear waste
from the combustion of nuclear fuel. For the purposes of this exception combustion shall include any self
sustaining process of nuclear fission.
(5) Any accidental loss, damage or liability directly or indirectly caused by or contributed to by or arising from
nuclear weapons material.
(6) Any accidental loss, damage / liability directly or indirectly or proximately or remotely occasioned by or
contributed to by or traceable to or arising out of or in connection with war, invasion, the act of foreign enemies,
hostilities or war like operations (whether before or after declaration of war), civil war, mutiny, rebellion, military
or usurped power or by any direct or indirect consequences of any of the said occurrences and in the event of any
claim hereunder the insured shall prove that the accidental loss, damage and /or liability arose independently of
and was in no way connected with or occasioned by or contributed to by or traceable to any of the said occurrences
or any consequences thereof and in default of such proof, the Company shall not be liable to make any payment in
respect of such a claim.
DEDUCTIBLE
The Company shall not be liable for each and every claim under Section – I (loss of or damage to the Vehicle insured) of this
Policy in respect of the deductible stated in the schedule.
CONDITIONS
This policy and the schedule shall be read together and any word or expression to which a specific meaning has been
attached in any part of this policy or of the schedule shall bear the same meaning wherever it may appear.
1. Notice shall be given in writing to the Company immediately upon the occurrence of any accidental loss or
damage and in the event of any claim and thereafter the insured shall give all such information and assistance as
the Company shall require. Every letter claim writ summons and / or process or copy there of shall be forwarded to
the Company immediately on receipt by the insured. Notice shall also be given in writing to the Company
immediately the insured shall have knowledge of any impending prosecution Inquest or Fatal Inquiry in respect of
any occurrence which may give rise to a claim under this policy. In case of theft or criminal act which may be the
subject of a claim under this policy the insured shall give immediate notice to the police and co-operate with the
company in securing the conviction of the offender.
2. No admission, offer, promise, payment or indemnity shall be made or given by or on behalf of the insured without
the written consent of the Company which shall be entitled if it so desires to take over and conduct in the name of

Policy Wording
the insured the defence or settlement of any claim or to prosecute in the name of the insured for its own benefit
any claim for indemnity or damages or otherwise and shall have full discretion in the conduct of any proceedings
or in the settlement of any claim and the insured shall give all such information and assistance as the Company
may require.
3. The Company may at its own option repair, reinstate or replace the vehicle insured or part thereof and / or its
accessories or may pay in cash the amount of the loss or damage and the liability of the Company shall not exceed:
(a) For total loss / constructive total loss of the vehicle – the Insured’s Declared Value (IDV) of the vehicle
(including accessories thereon) as specified in the Schedule less the value of the wreck.
(b) For partial losses ie. losses other than Total Loss/Constructive Total Loss of the vehicle – actual and
reasonable costs of repair and / or replacement of parts lost/damaged subject to depreciation as per limits
specified.
4. The Insured shall take all reasonable steps to safeguard the vehicle insured from loss or damage and to maintain it
in efficient condition and the Company shall have at all times free and full access to examine the vehicle insured or
any part thereof or any driver or employee of the insured, In the event of any accident or breakdown, the vehicle
insured shall not be left unattended without proper precautions being taken to prevent further damage or loss and if
the vehicle insured be driven before the necessary repairs are effected, any extension of the damage or any further
damage to the vehicle shall be entirely at the insured’s own risk.
5. The Company may cancel the policy by sending seven days notice by recorded delivery to the insured at insured’s
last known address on grounds of mis-representation, fraud and non-disclosure of material facts or non-
cooperation of the insured. We will return to the insured the premium paid less the pro rata portion thereof for the
period the Policy has been in force for non-cooperation of the insured. The premium shall be forfeited and no
return of premium will be made by the Company if the policy is cancelled due to mis-representation, Fraud and
non-disclosure of material facts. The policy may be cancelled at any time by the insured on seven days’ notice by
recorded delivery and provided no claim has arisen during the currency of the policy, the insured shall be entitled
to a return of premium less premium at the Company’s Short Period rates for the period the Policy has been in
force. Return of the premium by the company will be subject to retention of the minimum premium of Rs.100/- (or
Rs.25/- in respect of vehicles specifically designed/modified for use by blind/ handicapped/mentally challenged
persons). Where the ownership of the vehicle is transferred, the policy cannot be cancelled unless evidence that the
vehicle is insured elsewhere is produced.
SHORT PERIOD SCALE

Annual Policy
PERIOD % OF ANNUAL PREMIUM RATE
Not exceeding 1 month 20%
Exceeding 1 month but not exceeding 2 months 30%
Exceeding 2 months but not exceeding 3 months 40%
Exceeding 8 months Full annual premium / rate
6. If at the time of occurrence of an event that gives rise to any claim under this policy there is in existence any other
insurance covering the same liability, the Company shall not be liable to pay or contribute more than its ratable
proportion of any compensation, cost or expense.
7. If any dispute or difference shall arise as to the quantum to be paid under the policy (liability being otherwise
admitted), such difference shall independent of all other questions be referred to the decision of a sole arbitrator to
be appointed in writing by the parties to the dispute or if they cannot agree upon a single arbitrator within 30 days

Policy Wording
of any party invoking Arbitration, the same shall be referred to a panel of three arbitrators comprising two
arbitrators one to be appointed by each of the parties to the dispute / difference, and a third arbitrator to be
appointed by such two arbitrators who shall act as the presiding arbitrator and the arbitration shall be conducted in
accordance with the provisions of the Arbitration & Conciliation Act, 1996.
It is clearly agreed and understood that no difference or dispute shall be referable to Arbitration as hereinbefore
provided, if the Company has disputed or not accepted liability under or in respect of this policy.
It is hereby expressly stipulated and declared that it shall be condition precedent to any right of action or suit upon
this policy that the award by such arbitrator/arbitrators of the amount of the loss or damage shall be first obtained.
It is also hereby further expressly agreed and declared that if the Company shall disclaim liability to the insured for
any claim hereunder and such claim shall not, within twelve calendar months from the date of such disclaimer
have been made the subject matter of a suit in a court of law, then the claim shall for all purposes be deemed to
have been abandoned and shall not thereafter be recoverable hereunder.
8. The due observance and fulfilment of the terms, conditions and endorsements of this policy in so far as they relate
to anything to be done or complied with by the insured and the truth of the statements and answers in the said
proposal shall be condition precedent to any liability of the Company to make any payment under this policy.
9. In the event of the death of the sole insured, this policy will not immediately lapse but will remain valid for a
period of three months from the date of the death of insured or until the expiry of this policy (whichever is earlier).
During the said period, legal heir(s) of the insured to whom the custody and use of the Motor Vehicles passes may
apply to have this policy transferred to the name(s) of the heir(s) or obtain a new insurance policy for the Motor
Vehicle.
Where such legal heir(s) desire(s) to apply for a transfer of this policy or obtain a new policy for the vehicle such
heir(s) should make an application to the Company accordingly within the aforesaid period. All such applications
should be accompanied by:-
a) Death certificate in respect of the insured

b) Proof of title to the vehicle
c) Original Policy
NO CLAIM BONUS
No Claim Bonus (NCB) can be earned only in the Own Damage section of the Policy
No Claim Bonus, wherever applicable, will be as per the following table.
Annual Policy
Claims position on Section I (Loss of or Damage to the Vehicle Insured) at expiry of the % OF DISCOUNT ON
OWN DAMAGE
Policy period PREMIUM (Section-I)
No claim made or pending during the preceding full year of insurance 20%
No claim made or pending during the preceding 2 consecutive years of insurance 25%
If a claim is made under Section I Loss of or Damage to the Vehicle Insured the No Claim Bonus discount reverts to nil at
the next renewal. Thereafter, NCB if any earned, will be in Terms of the above table.
Sunset Clause: If at the renewal falling due any time between 1st July 2002 and 30th June 2003, both days inclusive, (after
completion of the full Policy period of 12 months) an Insured becomes entitled to an NCB of 55% or 65% in Terms of the

Policy Wording
Tariff prevailing prior to 1st July 2002, the entitlement of such higher percent-age of NCB will remain protected for all
subsequent renewals till a claim arises under the Policy, in which case the NCB will revert to ‘Nil’ at the next renewal.
Thereafter, NCB if any earned, will be in Terms of the above table.
No Claim Bonus will only be allowed provided the Policy is renewed within 90 days of the expiry date of the previous
policy.
ENDORSEMENTS
IMT. 1. Extension of Geographical Area
In consideration of the payment of an additional premium of Rs……….it is hereby understood and agreed that
notwithstanding anything contained in this Policy to the contrary the Geographical Area in this Policy shall from the . . ./ . ./ .
. . . to the ..…/. . /. (both days inclusive) be deemed to include *
It is further specifically understood and agreed that such geographical extension excludes cover for damage to the vehicle
insured / injury to its occupants / third party liability in respect of the vehicle insured during sea voyage / air passage for the
purpose of ferrying the vehicle insured to the extended geographical area.
Subject otherwise to the terms exceptions conditions and limitations of this Policy.
NOTE: - Insert Nepal/ Sri Lanka/ Maldives/ Bhutan/ Pakistan/Bangladesh as the case may be.
IMT. 3. TRANSFER OF INTEREST
It is hereby understood and agreed that as from …/…/……. the interest in the policy is transferred to and vested in ………....
of ………………. carrying on or engaged in the business or profession of ....................... who shall be deemed to be the
insured and whose proposal and declaration dated .. /…/…. shall be deemed to be incorporated in and to be the basis of this
contract.
Provided always that for the purpose of the No Claim Bonus, no period during which the interest in this policy has been
vested in any previous Insured shall accrue to the benefit of .....
Subject otherwise to the terms exceptions conditions and limitations of this policy.
IMT.4. Change of Vehicle
It is hereby understood and agreed that as from …/…../ …... the vehicle bearing Registration Number ................... is deemed
to be deleted from the Schedule of the Policy and the vehicle with details specified hereunder is deemed to be included
therein-
Regd. No. Engine/ Make Type of C.C. Year of Seating IDV
Chassis Body Manufacture Capacity
No. including Driver
In consequence of this change, an extra / refund premium of Rs… .... is charged/ allowed to the insured.
IMT. 5. HIRE PURCHASE AGREEMENT
It is hereby understood and agreed that............... (hereinafter referred to as the Owners) are the Owners of the vehicle insured
and that the vehicle insured is subject of an Hire Purchase Agreement made between the Owners on the one part and the
insured on the other part and it is further understood and agreed that the Owners are interested in any monies which but for
this Endorsement would be payable to the insured under this policy in respect of such loss or damage to the vehicle insured
as cannot be made good by repair and / or replacement of parts and such monies shall be paid to the Owners as long as

Policy Wording
they are the Owners of the vehicle insured and their receipt shall be a full and final discharge to the insurer in respect of such
loss or damage.
It is further declared and agreed that for the purpose of the Personal Accident Cover for the owner-driver granted under this
policy, the insured named in the policy will continue to be deemed as the owner-driver subject to compliance of provisions
of the policy relating to this cover.
Save as by this Endorsement expressly agreed nothing herein shall modify or affect the rights and liabilities of the insured or
the insurer respectively under or in connection with this Policy.
IMT.6. LEASE AGREEMENT
It is hereby understood and agreed that ......................... (hereinafter referred to as the Lessors) are the Owners of the vehicle
insured and that the vehicle insured is the subject of a Lease Agreement made between the Lessor on the one part and the
insured on the other part and it is further understood and agreed that the Lessors are interested in any monies which but for
this Endorsement would be payable to the insured under this policy in respect of such loss or damage to the vehicle insured
as cannot be made good by repair and / or replacement of parts and such monies shall be paid to the Lessors as long as
they are the Owners of the vehicle insured and their receipt shall be a full and final discharge to the insurer in respect of such
loss or damage. It is also understood and agreed that notwithstanding any provision in the Leasing Agreement to the
contrary, this policy is issued to the insured namely ................... as the principal party and not as agent or trustee and nothing
herein contained shall be construed as constituting the insured an agent or trustee for the Lessors or as an assignment
(whether legal or equitable) by the insured to the Lessors, of his rights benefits and claims under this policy and further
nothing herein shall be construed as creating or vesting any right in the Owner/Lessor to sue the insurer in any capacity
whatsoever for any alleged breach of its obligations hereunder.
Save as by this Endorsement expressly agreed nothing herein shall modify or affect the rights and liabilities of the insured or
the insurer respectively under or in connection with this Policy.
Subject otherwise to the terms exceptions conditions and limitations of this policy
IMT.7. Vehicles subject to Hypothecation Agreement
It is hereby declared and agreed that the vehicle insured is pledged to / hypothecated with .............................(hereinafter
referred to as the “Pledgee”) and it is further understood and agreed that the Pledgee is interested in any monies which but
for this Endorsement would be payable to the insured under this policy in respect of such loss or damage to the vehicle
insured as cannot be made good by repair and / or replacement of parts and such monies shall be paid to the Pledgee as
long as they are the Pledgee of the vehicle insured and their receipt shall be a full and final discharge to the insurer in respect
of such loss or damage.
Save as by this Endorsement expressly agreed that nothing herein shall modify or affect the rights or liabilities of the Insured
or the Insurer respectively under or in connection with this Policy or any term, provision or condition thereof.

Policy Wording
IMT.8. Discount for Membership of Recognised Automobile Associations (Private Cars and Motorised Two Wheelers
Only)
It is hereby understood and agreed that in consideration of insured’s membership of ........ ** a discount in premium of Rs.
......* is allowed to the insured hereunder from .../.../...
It is further understood and agreed that if the insured ceases to be a member of the above mentioned association during the
currency of this policy the insured shall immediately notify the insurer accordingly and refund to the insurer a proportionate
amount of the discount allowed on this account for the unexpired period of the cover.
*For full policy period, the full tariff discount to be inserted. For mid-term membership, prorata proportion of the tariff
discount for the unexpired policy period is to be inserted.
** insert name of the concerned Automobile Association
IMT.10. INSTALLATION OF ANTI-THEFT DEVICE (Not applicable to Motor Trade Policies)
In consideration of certification by …………………* that an Anti-Theft device approved by Automobile Research

Association of India (ARAI), Pune has been installed in the vehicle insured herein a premium discount of Rs… ........... ** is
hereby allowed to the insured.
It is hereby understood and agreed that the insured shall ensure at all times that this Anti-theft device installed in the vehicle
insured is maintained in efficient condition till the expiry of this policy.
Subject otherwise to the terms, exceptions, conditions and limitations of the policy
* The name of the certifying Automobile Association is to be inserted.

** Premium discount calculated as per tariff provision is to be inserted. For mid-term certification of installation of Anti
Theft device pro-rata proportion of tariff discount for the unexpired period is to be inserted.
IMT. 11.A. VEHICLES LAID UP (Lay up period declared)
Notwithstanding anything to the contrary contained herein it is hereby understood and agreed that from …/ …/… ... to…/
…./… .. the vehicle insured is laid up in garage and not in use and during this period all liability of the insurer under this
policy in respect of the vehicle insured is suspended SAVE ONLY IN RESPECT OF LOSS OR DAMAGE TO THE SAID
VEHICLE CAUSED BY FIRE EXPLOSION SELF-IGNITION OR LIGHTNING OR BURGLARY, HOUSEBREAKING,
THEFT OR RIOT STRIKE MALICIOUS DAMAGE TERRORISM OR STORM TEMPEST FLOOD INUNDATION OR
EARTHQUAKE PERILS, in consideration whereof
a) # the insurer will deduct from the next renewal premium the sum of Rs… ....... * and the No Claim Bonus (if any) shall be
calculated on the next renewal premium after deduction of such sum.
b) # the period of insurance by this policy is extended to .…./…../ ......... in view of the payment of an additional premium of
Rs ............. **
NB.1. # To delete (a) or (b) as per option exercised by the insured.

NB.2. * The proportionate full policy premium for the period of lay up less the proportionate
Premium for the Fire and /or Theft risks for the lay up periods is to be inserted.
NB.3 ** The proportionate premium required for Fire and / or Theft cover for the vehicle for the
laid – up period is to be inserted .
NB.4. In case of Liability Only Policies the words in CAPITALS should be deleted.
NB.5. In case of policies covering Liability Only and
a. Fire risks, the words “ BURGLARY HOUSEBREAKING OR THEFT” are to be deleted;

b. Theft risks, the words’ “FIRE EXPLOSION SELF IGNITION OR LIGHTNING ” are to be deleted.
c. Fire and Theft risks no part of the words in capitals are to be deleted.

Policy Wording
IMT. 11. B. VEHICLES LAID UP (Lay up period not declared)
Notwithstanding anything to the contrary contained herein it is hereby understood and agreed that as from ….. / ….. /….. the
vehicle no .................. insured hereunder is laid up in garage and not in use and liability of the insurer under this policy in
respect of the said vehicle is suspended SAVE ONLY IN RESPECT OF LOSS OR DAMAGE TO THE SAID VEHICLE
CAUSED BY FIRE EXPLOSION SELF-IGNITION OR LIGHTNING OR BURGLARY, HOUSEBREAKING, THEFT
OR RIOT STRIKE MALICIOUS DAMAGE TERRORISM OR STORM TEMPEST FLOOD INUNDATION OR
EARTHQUAKE PERILS.
NB.1. In case of Liability Only Policies the words in CAPITALS should be deleted.
NB.2. In case of policies covering Liability Only and
(a) Fire risks, the words “ BURGLARY HOUSEBREAKING OR THEFT” are to be deleted;
(b) Theft risks, the words’ “FIRE EXPLOSION SELF IGNITION OR LIGHTNING ” are to be deleted.
(c) Fire and Theft risks no part of the words in capitals are to be deleted.
IMT. 11. C. TERMINATION OF THE UNDECLARED PERIOD OF VEHICLE LAID UP
It is hereby understood and agreed that the insurance by this Policy in respect of vehicle no................. insured hereunder is
reinstated in full from ……./……/…… and the Endorsement IMT 11(B) attaching
to this policy shall be deemed to be cancelled. It is further agreed that in consideration of the period during which the vehicle
no .............................has been out of use
a) # The insurer will deduct from the next renewal premium the sum of Rs… ....... * and the No Claim Bonus (if any)
shall be calculated on the next renewal premium after deduction of such sum.
b) # the period of insurance by this policy is extended to .…./…../ .......... in view of the payment of an additional
premium of Rs............. **
NB.1. # To delete (a) or (b) as per option exercised by the insured.
NB.2. * The proportionate full policy premium for the period of lay up less the proportionate p r e m i u m for the
Fire and /or Theft risks for the lay up periods is to be inserted.
NB.3 ** The proportionate premium required for Fire and / or Theft cover for the vehicle for the laid – up period is to be
inserted .
IMT.12. DISCOUNT FOR SPECIALLY DESIGNED/MODIFIED VEHICLES FOR THE BLIND, HANDICAPPED
AND MENTALLY CHALLENGED PERSONS.
Notwithstanding anything to the contrary contained in the policy it is hereby understood and agreed that the vehicle insured
being specially designed /modified for use of blind, handicapped and mentally challenged persons and suitable endorsement
to this effect having been incorporated in the Registration Book by the Registering Authority, a discount of 50% on the Own
Damage premium for the vehicle insured is hereby allowed to the insured.
Subject otherwise to the terms exceptions conditions and limitations of the policy.
IMT.13. USE OF VEHICLE WITHIN INSURED’S OWN PREMISES

(Applicable to all classes except as otherwise provided in the tariff )
It is hereby understood and agreed that the insurer shall not be liable in respect of the vehicle insured while the vehicle is
being used elsewhere than in the insured’s premises except where the vehicle is specifically required for a mission to fight a
fire.
For the purposes of this endorsement ‘Use confined to own premises’ shall mean use only on insured’s premises to which
public have no general right of access.

Policy Wording
IMT.19. COVER FOR VEHICLES IMPORTED WITHOUT CUSTOMS DUTY
Notwithstanding anything to the contrary contained in this policy it is hereby understood and agreed that in the event of loss
or damage to the vehicle insured and/or its accessories necessitating the supply of a part not obtainable from stocks held in
the country in which the vehicle insured is held for repair or in the event of the insurer exercising the option under.............. ,
* to pay in cash the amount of the loss or damage the liability of the insurer in respect of any such part shall be limited to :-
(a) (i) the price quoted in the latest catalogue or the price list issued by the Manufacturer or his Agent for the country
in which the vehicle insured is held for repair less depreciation applicable;
OR
(ii) if no such catalogue or price list exists the price list obtaining at the Manufacturer’s Works plus the reasonable
cost of transport otherwise than by air to the country in which the vehicle insured is held for repair and the amount
of the relative import duty less depreciation applicable under the Policy; and
(b) the reasonable cost of fitting such parts.
Subject otherwise to the terms conditions limitations and exceptions of this Policy.
*Insert ‘Condition 3’ in the case of Motorised Two Wheeler Policies.
IMT.22. COMPULSORY DEDUCTIBLE

(Applicable to Private Cars, three wheelers rated as private cars, all motorized two wheelers, taxis,
private car type vehicle plying for public/private hire, private type taxi let out on private hire)
Notwithstanding anything to the contrary contained in the policy it is hereby understood and agreed that the insured shall
bear under Section 1 of the policy in respect of each and every event (including event giving rise to a total loss/ constructive
total loss) the first Rs. * (or any less expenditure which may be incurred) of any expenditure for which provision has been
made under this policy and/or of any expenditure by the insurer in the exercise of his discretion under Condition no …** of
this policy.
If the expenditure incurred by the insurer shall include any amount for which the insured is responsible hereunder such
amount shall be repaid by the insured to the insurer forthwith.
For the purpose of this Endorsement the expression “event” shall mean an event or series of events arising out of one cause
in connection with the vehicle insured in respect of which indemnity is provided under this policy.
* (i) to insert amount as appropriate to the class of vehicle insured as per GR.40 of the tariff.
(ii) in respect of a vehicle rated under the Tariff for Private Car and in respect of a motorised two wheeler not carrying
passengers for hire or reward, if any deductible in addition to the compulsory deductible provided in this endorsement
is voluntarily borne by the insured, the sum representing the aggregate of the compulsory and the voluntary deductibles
is to be inserted.
** to insert Condition no 3 in respect of a vehicle rated under Tariff for Two wheelers .
IMT.22A. VOLUNTARY DEDUCTIBLE

(For private cars/motorised two wheelers other than for hire or reward)
It is hereby declared and agreed that the insured having opted a voluntary deductible of Rs. ..... * a reduction in premium of
Rs. ..... ** under section 1 of the policy is hereby allowed.
In consideration of the above, it is hereby understood and agreed that the insured shall bear under section 1 of the policy in
respect of each and every event (including event giving rise to a total loss/ constructive total loss) the first Rs. *** (or any
less expenditure which may be incurred) of any expenditure for which provision has been made under this policy and / or of
any expenditure by the insurer in the exercise of his discretion under condition no # of this policy.
If the expenditure incurred by the insurer shall include any amount for which the insured is responsible hereunder such
amount shall be repaid by the insured to the insurer forthwith.

Policy Wording
For the purpose of this Endorsement the expression “event” shall mean an event or series of events arising out of one cause
in connection with the vehicle insured in respect of which indemnity is provided under this policy.
*To insert voluntary deductible amount opted by the insured under tariff for motorised two wheeler
** To insert appropriate amount relating to the voluntary deductible opted as per the provision of tariff for motorised two
wheelers.
*** To insert aggregate amount of voluntary deductible opted and the compulsory deductible applicable to the vehicle
insured as in G.R.40
#To insert policy condition No.3 of the tariff for motorised two wheelers.
IMT.24. ELECTRICAL / ELECTRONIC FITTINGS

(Items fitted in the vehicle but not included in the manufacturer’s listed selling price of the vehicle – Package Policy
only)
In consideration of the payment of additional premium of Rs………, notwithstanding anything to the contrary contained in
the policy it is hereby understood and agreed that the insurer will indemnify the insured against loss of or damage to such
electrical and/or electronic fitting(s) as specified in the schedule whilst it/these is/are fitted in or on the vehicle insured where
such loss or damage is occasioned by any of the perils mentioned in Section.1 of the policy.
The insurer shall, however, not be liable for loss of or damage to such fitting(s) caused by/as a result of mechanical or
electrical breakdown.
Provided always that the liability of the insurer hereunder shall not exceed the Insured’s Declared Value (IDV) of the item.
IMT.26. FIRE AND/OR THEFT RISKS ONLY

(Not applicable for Miscellaneous and Special Types of vehicles rateable under Class -D and Motor Trade Policies under
Classes- E, F and G of the Commercial Vehicles Tariff )
Notwithstanding anything to the contrary contained in the policy it is hereby understood and agreed that Section II of the
Policy is deemed to be cancelled and under Section I thereof the insurer shall only be liable to indemnify the insured
against loss or damage by fire explosion self ignition lightning and/or burglary housebreaking theft and riot strike malicious
damage terrorism storm tempest flood inundation and earthquake perils whilst the vehicle is laid up in garage and not in
use.
NB. (i) In case of Fire Risk only, the words “burglary housebreaking theft” are to be deleted.
NB. (ii) In case of Theft Risk only, the words “fire e xp l o s i o n sel f ignition l i gh t n i n g riot strike malicious damage
terrorism storm tempest flood inundation and earthquake perils” are to be deleted.
IMT.31. RELIABILITY TRIALS AND RALLIES (Private Cars and Motorised Two Wheelers)
In consideration of the payment of an additional premium it is hereby understood and agreed that the indemnity granted by
this policy is extended to apply whilst the vehicle insured is engaged in ...... ....* to be held at .....** ... on or about the date of
.../.../... under the auspices of............................ #
Provided that :-
(a) no indemnity shall be granted by this Endorsement to ................. #

(b) this policy does not cover use for organised racing, pace making or speed testing.

Policy Wording
(c) During the course of the.......... * the Insurer shall not be liable in respect of death of or bodily injury to any person
being carried in or upon or entering or getting on to or alighting from the vehicle insured at the time of the
occurrence of the event out of which any claim arises.
## it is further understood and agreed that while the vehicle insured is engaged in ....* the insured shall bear the first Rs. ... @
(or any less amount for which the claim may be assessed) of each and every claim under Section I of this Policy.
Provided that if the insurer shall make any payment in exercise of its discretion under condition no.3 of the policy in
settlement of any claim and such payment includes the amount for which the insured is responsible by reason of this
Endorsement the insured shall repay to the insurer forthwith the amount for which the insured is so responsible.
For the purpose of this Endorsement the expression “Claim” shall mean a claim or series of claims arising out of one event.
Subject otherwise to the terms conditions limitations and exceptions of the Policy
*To insert the name of the event

@To insert Rs.2500/- for motorised two wheelers. For the duration of the event the deductible under Section 1 of the policy
for the purpose of IMT 22 will be the amount stated in IMT 22 or the amount stated herein, whichever is higher.
**To insert the venue of the event.
#To insert the name of the promoters of the event
## To delete this entire paragraph in case of Liability only policies
IMT.33. LOSS OF ACCESSORIES (Applicable to Motorised Two Wheeler Policies only)
In consideration of the payment of an additional premium of Rs. .....it is hereby understood and agreed that as from
.../...../....notwithstanding anything to the contrary contained in Section I but subject otherwise to the terms exceptions
conditions and limitations of this Policy the insurer will indemnify the insured in respect of loss of or damage to accessories
the property of the insured, specifically declared by the insured caused by burglary, housebreaking or theft.
Subject otherwise to the terms, conditions limitations and exceptions of this Policy.
IMT. 35. HIRED VEHICLES – DRIVEN BY HIRER*

(Applicable to four wheeled vehicles with carrying capacity not exceeding 6 passengers and Motorised Two wheelers)
It is hereby understood and agreed that notwithstanding anything to the contrary contained in this Policy unless the vehicle
insured is being driven by or is for the purpose of being driven by the insured in the charge of the within named insured or a
driver in the insured’s employment, the policy shall only be operative whilst the vehicle insured is let on hire by the insured
to any person (hereinafter called the Hirer) who:-
(i) shall have entered into a hire contract with the insured and who prior to such hiring shall have satisfactorily
completed and signed a supplementary proposal form**.
(ii) shall have satisfied the insured –
a) that the vehicle insured will only be driven by a duly licensed driver whose license has not been endorsed;
b) that such driver has not been refused Motor Insurance nor had his/her insurance policy been cancelled nor
had special conditions imposed nor had increased premium demanded from him/her by reason of Claims
experience.
It is also understood and agreed that whilst the vehicle insured is let on hire to the Hirer the insurer shall not be liable –
(1) for any loss, damage or liability due to or arising from theft or conversion by the Hirer unless covered by payment of
additional premium @ 1.50% on IDV. (Endt. IMT 43 is to be used.)
(2) To pay the first Rs. .... of each and every claim in respect of which indemnity would but for this endorsement have been
provided by Section I of this Policy.
If the expenditure incurred by the Insurer shall include the amount for which the Insured is responsible hereunder, such
amount shall be repaid by the insured to the Insurer forthwith.
For the purpose of this endorsement the expression “Claim” shall mean a claim or series of claims arising out of one cause in
respect of the vehicle.

Policy Wording
(3) If the vehicle is used by the Hirer for carriage of passengers for hire or reward.
* For the purposes of this endorsement the insurer will in terms of and subject to the provisions contained in Item I
of Section II of this Policy, treat the Hirer as a person who is driving the Two wheeler.
Further it is agreed that the insured shall forward to the insurer the supplementary proposal referred to above, completed by
the Hirer immediately after receipt thereof which proposal as well as that referred to in this policy shall be the basis of the
contract expressed in this endorsement so far as it relates to the indemnity which is operative whilst the vehicle is let on hire
to such Hirer.
Subject otherwise to the terms, exceptions, conditions and limitations of this Policy.
NOTE : For Liability only policies delete the whole of items (1) and (2) and the paragraph in bold marked with an *.
**Insurer to devise a suitable supplementary proposal form.
IMT. 36. Indemnity to Hirer - Negligence of the insured or Hirer.
It is hereby declared and agreed that the company will indemnify any hirer of the vehicle insured against loss, damage and
liability as defined in this Policy arising in connection with the vehicle insured by reason of the negligence of the within
named insured or of any employee of such insured while the vehicle insured is let on hire.
Provided that any such hirer shall as though he/she were the insured observe fulfill and be subject to the terms, exceptions,
conditions and limitations of this policy in so far as they apply.
IMT. 43. Theft and conversion Risk
Notwithstanding anything to the contrary contained herein it is hereby understood and agreed in this Policy in consideration
of the payment of additional premium @ 1.50% of IDV, Clause ii (b) (1) of Endorsement IMT- 35 is hereby deemed to be
deleted.
It is further understood and agreed that the indemnity in respect of Theft and/or Conversion by the hirer is applicable only in
case of Theft and/or Conversion of the entire vehicle.
It is further understood and agreed that No Claim Bonus will not be applicable to the additional premium charged hereunder.
IMT.44. Indemnity to Hirer - Package Policy - Negligence of the Owner or Hirer.
It is hereby declared and agreed that in consideration of payment of an additional premium of Rs……. the Insurer will
indemnify any hirer of the Vehicle insured against loss, damage and liability as defined in this Policy arising in connection
with the Vehicle insured while let on hire.
Provided that any such hirer shall as though he/she were the insured observe fulfil and be subject to the terms, exceptions,
conditions and limitations of this policy in so far as they apply.
MECHANISM FOR COMPLAINTS / GRIEVANCE REDRESSAL
As an esteemed customer of our company, you can contact us to register complaint/ grievance, if any,
including servicing of policy, claims etc. with regard to the insurance policy issued to you. The contact details
of our office is given below for your reference.
(A) Cholamandalam MS General Insurance Company’s customer services helpline numbers:

Address : H.O: Dare House 2nd floor, No 2 N.S.C. Bose Road, Chennai 600 001.
Toll free : 1800 200 5544
SMS : “CHOLA” to 56677

Policy Wording
E-M AIL : customercare@cholams.murugappa.com

WEBSITE : http://www.cholainsurance.com/
1. If you haven’t received any reply from us within one month from the date of the lodgment of
compliant or
2. If you are not satisfied with the reply of the Company, you can also contact the nearest Insurance
Ombudsman, whose addresses are mentioned below:
Jurisdiction of Office Date Of Taking

Office Details
Union Territory, District) Charge
AHMEDABAD - Shri/Smt........
Office of the Insurance Ombudsman,
Jeevan Prakash Building, 6th floor, Gujarat,
Tilak Marg, Relief Road, Dadra & Nagar Haveli,
Ahmedabad – 380 001. Daman and Diu.
Tel.: 079 - 25501201/02/05/06
Email: bimalokpal.ahmedabad@ecoi.co.in
BENGALURU - Smt. Neerja Shah

Jeevan Soudha Building,PID No. 57-27-N-
19
Ground Floor, 19/19, 24th Main Road, Karnataka. 23/04/2018
JP Nagar, Ist Phase,
Bengaluru – 560 078.
Tel.: 080 - 26652048 / 26652049
Email: bimalokpal.bengaluru@ecoi.co.in
BHOPAL - Shri Guru Saran

Shrivastava
Janak Vihar Complex, 2nd Floor,
6, Malviya Nagar, Opp. Airtel Office, Madhya Pradesh
24/05/2018
Near New Market, Chattisgarh.
Bhopal – 462 003.
Tel.: 0755 - 2769201 / 2769202
Fax: 0755 - 2769203
Email: bimalokpal.bhopal@ecoi.co.in

Policy Wording

Office Details
BHUBANESHWAR - Shri/Smt........
62, Forest park,
Bhubneshwar – 751 009.
Orissa.
Tel.: 0674 - 2596461 /2596455
Fax: 0674 - 2596429
Email:
bimalokpal.bhubaneswar@ecoi.co.in
CHANDIGARH - Dr. Dinesh Kumar

Verma
Office of the Insurance Ombudsman, Punjab,
S.C.O. No. 101, 102 & 103, 2nd Floor, Haryana,
Batra Building, Sector 17 – D, Himachal Pradesh, 16/04/2018
Chandigarh – 160 017. Jammu & Kashmir,
Tel.: 0172 - 2706196 / 2706468 Chandigarh.
Fax: 0172 - 2708274
Email: bimalokpal.chandigarh@ecoi.co.in
CHENNAI - Shri M. Vasantha

Krishna
Fatima Akhtar Court, 4th Floor, 453, Tamil Nadu,
Anna Salai, Teynampet, Pondicherry Town and 03/05/2018
CHENNAI – 600 018. Karaikal (which are part of Pondicherry).
Tel.: 044 - 24333668 / 24335284
Fax: 044 - 24333664
Email: bimalokpal.chennai@ecoi.co.in
DELHI - Shri/Smt........
2/2 A, Universal Insurance Building,
Asaf Ali Road, Delhi.
New Delhi – 110 002.
Tel.: 011 - 23232481/23213504
Email: bimalokpal.delhi@ecoi.co.in

Policy Wording

Office Details
GUWAHATI - Shri Kiriti .B. Saha
Assam,
Meghalaya,
Jeevan Nivesh, 5th Floor,
Manipur,
Nr. Panbazar over bridge, S.S. Road, 02/05/2018
Mizoram,
Guwahati – 781001(ASSAM).
Arunachal Pradesh,
Tel.: 0361 - 2632204 / 2602205
Nagaland and Tripura.
Email: bimalokpal.guwahati@ecoi.co.in
HYDERABAD - Shri I. Suresh Babu

6-2-46, 1st floor, "Moin Court",
Lane Opp. Saleem Function Palace, Andhra Pradesh,
A. C. Guards, Lakdi-Ka-Pool, Telangana,
11/06/2018
Hyderabad - 500 004. Yanam and
Tel.: 040 - 67504123 / 23312122 part of Territory of Pondicherry.
Fax: 040 - 23376599
Email:
bimalokpal.hyderabad@ecoi.co.in
JAIPUR - Smt. Sandhya Baliga

Jeevan Nidhi – II Bldg., Gr. Floor,
Bhawani Singh Marg, Rajasthan. 13/04/2018
Jaipur - 302 005.
Tel.: 0141 - 2740363
Email: Bimalokpal.jaipur@ecoi.co.in
ERNAKULAM - Ms. Poonam Bodra

2nd Floor, Pulinat Bldg.,
Opp. Cochin Shipyard, M. G. Road, Kerala,
Ernakulam - 682 015. Lakshadweep, 07/11/2018
Tel.: 0484 - 2358759 / 2359338 Mahe-a part of Pondicherry.
Fax: 0484 - 2359336
Email:
bimalokpal.ernakulam@ecoi.co.in

Policy Wording

Office Details
KOLKATA - Shri/Smt........
Hindustan Bldg. Annexe, 4th Floor,
West Bengal,
4, C.R. Avenue,
Sikkim,
KOLKATA - 700 072.
Andaman & Nicobar Islands.
Tel.: 033 - 22124339 / 22124340
Fax : 033 - 22124341
Email: bimalokpal.kolkata@ecoi.co.in
Districts of Uttar Pradesh :

Laitpur, Jhansi, Mahoba, Hamirpur, Banda,
Chitrakoot, Allahabad, Mirzapur,
LUCKNOW -Shri/Smt........
Sonbhabdra, Fatehpur, Pratapgarh,
Jaunpur,Varanasi, Gazipur, Jalaun, Kanpur,
6th Floor, Jeevan Bhawan, Phase-II,
Lucknow, Unnao, Sitapur, Lakhimpur,
Nawal Kishore Road, Hazratganj,
Bahraich, Barabanki, Raebareli, Sravasti,
Lucknow - 226 001.
Gonda, Faizabad, Amethi, Kaushambi,
Tel.: 0522 - 2231330 / 2231331
Balrampur, Basti, Ambedkarnagar,
Fax: 0522 - 2231310
Sultanpur, Maharajgang, Santkabirnagar,
Email: bimalokpal.lucknow@ecoi.co.in
Azamgarh, Kushinagar, Gorkhpur, Deoria,
Mau, Ghazipur, Chandauli, Ballia,
Sidharathnagar.
MUMBAI - Shri Milind A. Kharat

3rd Floor, Jeevan Seva Annexe,
Goa,
S. V. Road, Santacruz (W),
Mumbai Metropolitan Region 04/05/2018
Mumbai - 400 054.
excluding Navi Mumbai & Thane.
Tel.: 022 - 26106552 / 26106960
Fax: 022 - 26106052
Email: bimalokpal.mumbai@ecoi.co.in
State of Uttaranchal and the following

NOIDA - Shri/Smt........ Districts of Uttar Pradesh:
Office of the Insurance Ombudsman, Agra, Aligarh, Bagpat, Bareilly, Bijnor,
Bhagwan Sahai Palace Budaun, Bulandshehar, Etah, Kanooj,
4th Floor, Main Road, Mainpuri, Mathura, Meerut, Moradabad,
Naya Bans, Sector 15, Muzaffarnagar, Oraiyya, Pilibhit, Etawah,
Distt: Gautam Buddh Nagar, Farrukhabad, Firozbad, Gautambodhanagar,
U.P-201301. Ghaziabad, Hardoi, Shahjahanpur, Hapur,
Tel.: 0120-2514250 / 2514252 / 2514253 Shamli, Rampur, Kashganj, Sambhal,
Email: bimalokpal.noida@ecoi.co.in Amroha, Hathras, Kanshiramnagar,
Saharanpur.

Policy Wording

Office Details
PATNA - Shri/Smt........
1st Floor,Kalpana Arcade Building,,
Bazar Samiti Road, Bihar,
Bahadurpur, Jharkhand.
Patna 800 006.
Tel.: 0612-2680952
Email: bimalokpal.patna@ecoi.co.in
PUNE - Shri/Smt........
Jeevan Darshan Bldg., 3rd Floor,
Maharashtra,
C.T.S. No.s. 195 to 198,
Area of Navi Mumbai and Thane
N.C. Kelkar Road, Narayan Peth,
excluding Mumbai Metropolitan Region.
Pune – 411 030.
Tel.: 020-41312555
Email: bimalokpal.pune@ecoi.co.in

Policy Wording
Web-Terms and Conditions

Terms and Conditions governing the use of Chola MS's website by visitors, customers and registered
users (as defined herein) Copyright (c) Chola MS General Insurance company Ltd. All rights reserved.
I understand and accept that Cholamandalam MS General Insurance Company Limited maintains the web-site
(‘the Site’) to provide visitors with information about Chola

MS, its services and products and to facilitate communication with Chola MS and availing its services. I also
accept that visitors to the Site are required to read the below terms, and the usage of the site constitutes my
acceptance and agreement to be bound by such terms and the changes made herein from time to time, relating to
my usage of the website as communicated and made available on the Site.
GENERAL DEFINITIONS
Advisor means a general insurance agent for Chola MS who has passed the regulatory
requirements for being an Agent/Intermediary as prescribed by the Insurance Regulatory and
Development Authority
Affiliates: Affiliates of Chola MS shall mean and include:

a) any company which is the holding or subsidiary company of Chola MS; or
b) a person under the control of or under common control with Chola MS; or
c) any individual or company or entity belonging to the same promoter Group as that of Chola MS.
Bank Account Refers to the Customer's account with any bank acceptable to the
Company.("Approved Bank").
Call Center means the call center set up by Chola MS or identified by it to assist Customers of Chola MS with
respect to various transactions and to furnish information etc.
Customer means a Visitor, Registered Users, Prospect or a Policyholder accessing the Web Site for obtaining
information on Chola MS's general insurance products, including access to all facilities that are or may be
provided / offered to the Visitors, Customers and Registered Users from time to time on the Web Site.
Customer Password means the password or other means of authentication as Chola MS may specify from
time to time provided to/required to be provided to / by the Customer, and using which the Customer may
authorize transactions which shall include but shall not be limited to downloadable request for product
brochures, proposal and claim forms for various general insurance products that are offered by Chola
MS. Chola MS may, at its own discretion, decide to permit other transactions or to discontinue existing
transactions from time to time, further details of which shall be provided on the website.Chola MS / We means
Chola MS General Insurance Company Limited, a company incorporated under the Companies Act, 1956 and
licensed under and in terms of the Insurance Act, 1938 and the Insurance Regulatory and Development
Authority Act, 1999 to carry out the business of general insurance.
Policy means the various general insurance policies that Chola MS issues and/or may introduce from time to
time including those available for purchase by any Customer over the website and Renewals thereof.
Policy Holder means a person who purchases a Policy from Chola MS.
Terms or Terms and Conditions means the terms and conditions for use of the website, as specified
herein, by Visitors and Customers.

Policy Wording
Transaction Password means the password, or other means of authentication as Chola MS may specify from
time to time, that is provided by Chola MS to the Customer upon provision of which, the Customer would
be able to authorize transactions specified by Chola MS from time to time, further details of which shall be
provided on the website.
Visitor means any person having access to the website for general information about Chola MS and its
products and other facilities offered from time to time on the website.

Policy Wording
Website means the portal
Chola Standalone located atPolicy
Own Damage for Two Wheeler – IRDAN123RP0003V01201920
the URL .
You/Your means the Visitor or Customer, as may be applicable.In this document,all references to the Visitor or Customer in
masculine gender shall be deemed to include the feminine gender and singular includes plural and vice versa and the word
"includes" should to be construed as "without limitation".
Applicability of Terms
These Terms and Conditions, in so far as they refer to the Visitor and Customer, form the contract and agreement
between such Visitor/Customer and Chola MS unconditionally.
Right To Alter The Services

Chola MS reserves the right at its discretion to add, amend, revise suspend or cancel in whole or in part any of the services
which are, or may become, part of the website including the Terms and conditions of usage, without any prior notice to the
Visitors or Customers. Any addition, suspension, revision, amendment, cancellation or suspension shall be effective and
binding on the Visitors and Customers.
Chola MS may introduce new services in relation to the website from time to time. The existence and availability of the
new services will be notified on the website as and when they become available and any revisions in the Terms and
Conditions will take place in accordance with these Terms and Conditions.
TERMS OF USAGE OF THE SITE WITH REFERENCE TO THE

VISITORS/CUSTOMERSAcceptance of the Terms By accessing the website, the visitor/customer
acknowledges and accepts these Terms and Conditions. The availability of the information and guidance as part the website
does not constitute a recommendation by Chola MS, to buy any policies or avail any services etc. discussed therein by Chola
MS or any of its personnel.
Any decision of the Visitor/ customer will be based solely on his own evaluation of the policies / products of Chola MS and
his/her need for the same.
While adequate care will be taken to ensure completeness, accuracy etc. of the information/services provided, neither Chola
MS nor any of its personnel or representative shall in any circumstance be liable for any loss or damage caused by a Visitor's
reliance on information obtained through the website.
It is the sole responsibility of the Visitor to evaluate the completeness, accuracy or usefulness of any opinion, guidance or
other content made available on the website and the Visitor should consult his/its own legal counsel, business Advisor and
tax Advisor as to the legal, business, tax and related matters concerning any policies with respect to which guidance is
sought or given.
Representation By UserThe visitor to the website represents that the visitor is legally competent to enter into a binding legal
contract and agrees to be bound by the terms and conditions of the use.

Policy Wording
TERMS OF USAGE OF THE SITE WITH REFERENCE TO THE

CUSTOMERSCustomer Password and Transaction Password In the event that Chola MS has, or may from time to time,
introduce or offer certain services on the website which require authentication procedures, the customer would be able to
access such services by using the Customer ID and the Customer Password. By using the Customer ID and the Customer
Password, the customer can authorize the transactions. The customer may be provided a Transaction Password, which
would enable the customer to carry out such transactions as may be specified from time to time. The customer would not be able
to carry out the transactions without the use of the Transaction Password. The terms governing the Customer ID, Customer
Password and Transaction Password are as follows
* Subject to the Terms, Chola MS shall take reasonable care to ensure the security of and to prevent unauthorized access
to the services, which are part of the website using technology reasonably available to Chola MS.
* The Customer confirms and agrees that he/she would be the sole and exclusive owner and is the only authorized user of the
Customer ID and the Customer and/or Transaction Passwords and accepts sole responsibility for use, confidentiality and
protection of the Customer ID and the Customer and/or Transaction Passwords as well as for all transactions authorized by
such password/s and shall ensure that the password/s is/are not revealed to any third party or recorded in any written or
electronic form.
* If the Customer forgets /loses the Customer ID or the Customer /Transaction Password, or is otherwise desirous of a change
in the said Passwords he/she can request for change of the password by sending a written request to Chola MS at the
address or notify the indicated telephone number of the Call Centre or such other mode as may be displayed in the
website. On the receipt of such a request Chola MS shall discontinue the use of the old Customer and/or Transaction
Password(s) and shall generate a new password for the Customer, which shall be communicated to the Customer or require
the Customer to procure a fresh means of authentication, details of which will be communicated by the
Customer to us. However, the Customer shall be responsible and liable for all transactions that are carried out by the use
of the Customer ID or the Customer/ Transaction Password, as the case may be, till the time of discontinuation of the
old ID or password.
* Any transaction authorized by using the Customer ID and Customer / Transaction Password is deemed to be that of the
Customer and Chola MS is not responsible for any mistake / error made by the Customer as to the nature of the transaction. If
third parties gain access to the services offered through the use of the Customer ID and Customer /Transaction Password,
the Customer shall be deemed to be responsible and liable for acts and liabilities arising from such use and the Customer
hereby indemnifies and holds harmless Chola MS against any, direct and indirect liability, costs or damages arising out of
claims or suits by or against such third parties based upon or relating to such access and use.
The Customer shall be responsible for providing and maintaining the communications equipment (including personal
computers and modems) and telephone or alternative services required at the Customer's end for accessing and using the
website or related services, and for all communications service fees and charges incurred by the Customer in accessing the
website or related services. It is the Customer's responsibility to ensure that no unauthorized person has access to its
computer unattended whilst accessing the website.
* Chola MS would be entitled, at its sole discretion, to seek offline written or other confirmation from the Customer of any
transaction as it may deem fit.

Policy Wording
* The Customer shall immediately notify Chola MS in writing, delivered via e-mail and/or Registered AD, or notify
through the indicated telephone number of the Call Centre on the Customer becoming aware of any loss, theft or
unauthorised use of the Customer ID and/or Customer /Transaction Password; or any receipt by the Customer of
confirmation of any transaction which the Customer did not authorise; or any inaccurate information in the
Customer's account balances, securities positions, or transaction history.
If the Customer fails to notify Chola MS immediately upon the Customer's knowledge when any of the above conditions
occur neither Chola MS nor any of its officers, directors, employees, Advisors, Affiliates can or will have any responsibility or
liability to the Customer or to any other person whose claim may arise through the Customer with respect to any of the
circumstances described above.
Under no circumstances shall Chola MS or anyone involved in creating, producing, delivering or managing the services
which are part of the website be liable for any direct, indirect, incidental, special or consequential damages that result from the
use of or inability to use the services, or out of any breach of any warranty of the Chola MS website.
* In the event that the certifying authorities and other infrastructure contemplated under the Information Technology Act,
2000, for ensuring secure electronic records and secure digital signatures is notified by the concerned authorities and the
infrastructure to enable the same is in place, Chola MS would have the right to require the Customers to authorize use, operate
or otherwise authorize, the transactions by means of digital signatures or other means of authentication as
Chola MS may require and/or discontinue the usage of the Customer Password and the Transaction Password.
* Subject to the Terms and Conditions, Chola MS shall take reasonable care to ensure the security of and to prevent
unauthorized access to the services, which are being provided through the website using technology reasonably available to
Chola MS.
For any Policy procured through the Website, the Customer agrees that;
a) he has completely acquainted and satisfied himself with the scope of benefits and terms thereof,
b) information provided by him over the website shall be treated as the Proposal
c) he has disclosed to Chola MS all information required and known to him fully without suppression or
misrepresentation and such submission on the website shall be deemed to be a signed Proposal for the purpose of the
Insurance
d) he accepts the Policy with all applicable terms, conditions, exclusions and endorsements
e) printout of the complete Policy document shall be obtained by the Customer over the website and in any event of inability to
do so for any reason whatsoever, the Customer shall immediately inform Head Office of Chola MS and obtain the same. Failing
intimation by the Customer, it shall be presumed that the entire Contract of Insurance has been duly received and
acknowledged. Chola MS will issue the policy/ provide services based on the information provided by the Visitor in the
website and the Visitor is solely responsible for the accuracy, validity, and completeness of the data being provided in the
website.
Authority to Chola MS The Customer irrevocably and unconditionally authorizes Chola MS to carry out the instructions
emanating from the customer/transaction code and duly authorized by password, effecting such transactions as may be
permitted by Chola MS from time to time, in accordance with these Terms and such other terms as may be specified by
Chola MS. Transactions would be effected only after the Customer authorizes it by using the
Customer/Transaction Password and Chola MS shall have no obligation to verify the authenticity of any such duly authorized
transaction at all point of time
.Evidence Of Transactions In respect of any transaction which may be permitted by Chola MS from time to time, Chola MS's
own records of such transactions, maintained through computer systems or otherwise, shall be accepted as conclusive and
binding for all purposes. More particularly, the record of Chola MS generated by the transaction(s), including the
recording of the time of the transaction(s), shall be conclusive proof of the genuineness and accuracy of such transactions.

Policy Wording
Legal Disclaimer
The website is maintained by Chola MS and your use of the website is subject to the Terms and Conditions and all applicable
Indian laws. This website is offered to you on the condition that you accept the Terms and Conditions contained herein,
without modification or reservation of any of the terms, conditions and notices contained herein and by accessing and
browsing this website, you accept, without limitation or qualification, the Terms and Conditions and
acknowledge that any other agreement between you and Chola MS are superseded and of no force or effect. This website
may contain links to other websites, web-pages and services also operated by Chola MS and / or its Affiliates, and your use
of each Affiliate Site is also subject to the Terms and Conditions and other terms and guidelines, if any, contained within each
such Site.
In the event that any of the terms, conditions, and notices contained herein conflict with the Terms and Conditions or other
terms and guidelines contained within any particular Affiliate Site, then the Terms and Conditions and other terms and
guidelines for such Site shall prevail.
You hereby agree and confirm that you shall click on the links to, and familiarize yourself with the terms and conditions and
other terms and guidelines found throughout this website and the affiliate Sites and abide by them if you choose to use the
sites, pages or services to which they apply.
You should assume that everything you see or read on the website (including but not limited to directories, guides, news
articles, opinions, reviews, text, photographs, images, illustrations, profiles, audio clips, video clips, trademarks,
service marks and the like, (collectively "the Content") is copyrighted/ protected by intellectual property laws
unless otherwise noted and may not be used except as provided in these Terms and Conditions or in the text on the
website without the prior written permission of Chola MS . Chola MS neither warrants nor represents that your use of
materials displayed on the website will not infringe patent, copyright or any intellectual property rights or any other rights
of third parties not owned by or affiliated with Chola MS. The disclaimer as set forth herein is in addition to the legal
disclaimer as specified in the website .

Policy Wording
Terms and Conditions of Use The website is deemed to be in use when it is loaded in temporary or permanent
memory of your computer.
Restrictions on Use You agree to use the website strictly for your personal use. You agree not to use this website for any illegal
purpose or in any manner inconsistent with these Terms and Conditions. You agree not to use, transfer, distribute or
dispose of any information contained in the website in any manner that could compete with the business of Chola MS or
otherwise compromise or imperil the interests of Chola MS. You acknowledge that the website has been developed,
compiled, prepared, revised, selected and arranged by Chola MS and others (including certain other information
sources) through the application of methods and standards of judgment developed and applied through the expenditure of
substantial time, effort and money and constitutes valuable intellectual property and may also include trade secrets of Chola
MS and such others. You confirm that the Credit/Debit card used for the payment of premium is in your name.
You agree to protect the proprietary rights of Chola MS and all others having rights in the website or its content during and after
the term of this agreement and to comply with all reasonable written requests made by Chola MS or its suppliers of
content, equipment or otherwise to protect their and others' contractual, statutory and common law rights in the
website. You agree to notify Chola MS in writing promptly upon becoming aware of any unauthorized access or use of
the website by any party or of any claim that the website infringes upon any copyright, trademark or other contractual, statutory
or common law rights.
You may download and retrieve data from the website on your computer screen, print individual pages on paper, photocopy
and store such pages in an electronic form on disk (but not on any server or other storage device connected to a network) for
your exclusive personal use only. You further acknowledge that all the intellectual property in the website continues to vest
with Chola MS.
You shall not:

* Reverse engineer, decompile, disassemble, copy, reproduce, distribute, modify, transmit, perform, reproduce, publish
or create derivative works from or in any way exploit any of the services or content in violation of the Terms and
Conditions or the laws of any country.
* Create a database in electronic or structured manual form by systematically downloading and storing all or any part of the
website save and except such information as relates to your Policy, if you are a Customer.
* Rent, lease, sell, sublicense, or lend your access to the website

.
* Cache or permit caching by any person.
* Do any act that violates our intellectual property in the website.
* Engage in any fraudulent, abusive or illegal activity, including but not limited to any communication or
solicitation designed or intended to fraudulently obtain the password or any private information of any use.
* Use the website to violate the security of any computer network, crack pass words or security encryption codes, transfer or
store illegal material including threatening or obscene material or engage in any kind of illegal activity.
* Run mail list or any form of auto-responder, or spam on the website or any processes that are run or are activated while you
are not logged on.
* Although Chola MS may, from time to time, monitor or review any facilities, if established or otherwise offered at the
website for discussions, chats, postings, transmissions, bulletin boards, and the likes on the website, Chola MS is under no
obligation to do so and assumes no responsibility or liability arising from the content of any such locations nor
for any error, defamation, libel, slander, omission, falsehood, obscenity, pornography, profanity, danger, or
inaccuracy contained in any information contained within such locations on the website.
You are prohibited from posting or transmitting any unlawful, threatening, libelous, defamatory, obscene, scandalous,
inflammatory, pornographic, or profane material or any material that could constitute or encourage conduct that would be
considered a criminal offense, give rise to civil liability, or otherwise violate any law.
Chola MS will fully cooperate with any law enforcement authorities or court order requesting or directing Chola MS to
disclose the identity of anyone posting any such information or materials.

Policy Wording
Access restriction We reserve the right to deny to you, at our sole discretion, access to the website, including any portion
thereof, without any prior notice.
Intellectual Property We grant you the right to access this website in accordance with these terms and conditions, and for
no other purpose. Please note that the services and content on the website, including but not limited to text, content,
photographs, video, audio and graphics, are either the property of, or used with permission by, Chola MS and/or by Chola
MS's suppliers and may be protected by applicable copyrights, trademarks, service marks, international treaties and/or
other proprietary rights and laws of India and other countries. The trademarks, logos, slogans and service marks
(collectively the "Trademarks") displayed on the website, are registered and unregistered Trademarks of Chola MS
and others. Nothing contained on the website should be construed as granting, by implication, estoppels, or otherwise,
any license or right to use any Trademark displayed on the website without the written permission of Chola MS or such third
party that may own the Trademarks displayed on the website.
Your misuse of the Trademarks displayed on the website, or any other content on the website, except as provided in these
Terms and Conditions, is strictly prohibited. You are also advised that Chola MS will aggressively enforce its intellectual
property rights to the fullest extent of the law, including the seeking of criminal prosecution. We shall be entitled to obtain
equitable relief (including all damage, direct, indirect, consequential and exemplary), over and above all other remedies
available to us, to protect our interests therein.
Links to third party web sites This Web Site may contain links to websites operated by parties other than us. These links in this
Website will let you leave. Such links are provided for your convenience only and Chola MS does not control such websites,
and is not responsible for their content. Your use of such websites is also subject to the terms of use and other terms and
guidelines, if any, contained within each such website. In the event that any of the terms contained herein conflict with the
terms of use or other terms and guidelines contained within any such website, then the terms of use and other terms and
guidelines for such website shall prevail.
You agree to click on the links to, and familiarize with, the terms of use and other terms found in the sites to which this Web
Site has links to, and abide by them. The linked websites are not under our control and we are not responsible for the
contents of any such linked website or any link contained in a linked website, advertisements appearing in or products
offered by or any changes or updates to such websites. We are providing these links to you only as a convenience, and the
inclusion of any link does not imply endorsement by us of the linked website.
Software Available on the WebSite Software or information (if any) that is made available to download from this website
("Software") is the copyrighted work of Chola MS and/or its suppliers. Your use of the Software is governed by the
terms of the end user license agreement, if any, which accompanies or is included in the Software. You may not install or use
any Software that is accompanied by or includes a License Agreement unless you first agree to the License Agreement
terms.
Indemnification
* You agree, at your own expense, to indemnify, defend and hold harmless Chola MS, its directors and employees,
representatives, suppliers, Affiliates and Advisors, against any, direct and indirect claim, suit, action or other proceeding
brought against Chola MS , its directors and employees, representatives, suppliers, Affiliates and as by a third party, to the
extent that such claim, suit, action or other proceeding brought against Chola MS , its directors and employees,
representatives, suppliers, Affiliates and Advisors is based on or arises in connection with the use of this website, or any links
therein, including, but not limited to :
* Your use or someone else's use of your access to the website.
* Your use/operation or someone using/operating or conducting any transactions, where applicable
* A violation of the terms and conditions contained herein by you or anyone using your or any other computer
* A claim that any use of the website by you or someone using your computer infringes any Intellectual Property Right of
any third party, or any right of personality or publicity, is libelous or defamatory, or otherwise results in injury or damage to
any third party

Policy Wording
* Any deletions, additions, insertions or alterations to, or any unauthorized use of, the website by you or someone using your
computer
* Any misrepresentation or breach of representation or warranty contained herein made by you or
* Any breach of any covenant or agreement to be performed by you hereunder.
* You agree to pay any and all costs, damages and expenses, including, but not limited to, reasonable attorneys' fees and
costs awarded against or otherwise incurred by or in connection with or arising from any such claim, suit, action or
proceeding attributable to any such claim. Disclaimer of warranties You expressly agree that use of the website is at your
sole risk. The website is provided on an "as is" and "as available" basis. Except as warranted in these Terms and
Conditions, we expressly disclaim all warranties of any kind, whether express or implied or statutory, including, but not
limited to the implied warranties of merchantability, fitness for a particular purpose, data accuracy and completeness, and
any warranties relating to
non-infringement. We shall not be responsible or liable for the authenticity, accuracy, completeness, errors,
omission, typographic errors, disruption, delay, interruption, failure, deletion, defect of any information, research,
reports, analysis, quotes etc in this website or any part thereof. We shall not incur any liability direct or indirect, to you or any
third party, as a consequence of non-functioning of any equipment belonging to you, any third party or us. We shall not
be responsible for any downtime of such equipment.
We do not warrant that access to the website / payment mechanism will be uninterrupted, timely, secure, or error free; nor do we
make any warranty as to the results that may be obtained from the website or as to the accuracy or reliability of the content
contained therein. We make no warranty regarding the transactions entered into through the website. No advice or information,
whether oral or written, obtained by you from or through the website or any person shall create any warranty not expressly
stated herein.
We shall not be liable for any action taken by you based on or relying on the information provided in or by the website.
We will not be liable for any virus that may enter your system as a result of you using the website. We make no
guarantees to you or third parties that the content contained on the website would be virus free.

Policy Wording
Chola
We willStandalone
not be liableOwn Damage
for any direct,Policy for Two
incidental Wheeler – IRDAN123RP0003V01201920
or consequential loss, which may be caused to you as a result of your use of the
website. If you are dissatisfied with any portion of this website or with any of these Terms and Conditions, your sole and
exclusive remedy is to discontinue using the website. Chola MS reserves the right to store information on a user's computer in
the form of a "cookie" or similar file for purposes of modifying the website to reflect users' preferences.
Under no circumstances, including but not limited to negligence, shall Chola MS , its employees and directors, its suppliers,
affiliates and its third party Advisors be liable to you for any direct, indirect, incidental, special or consequential damages or
any damages whatsoever including punitive or exemplary (including, but not limited to, damages caused by any virus,
personal injury, loss of profits, data or other intangible, business interruption, loss of privacy, or any other pecuniary
loss), arising out of or in any way connected with the use/delivery/performance of this Web Site, with the delay or inability to
use this Web Site or any links or items on the Web Site, the provision of or failure to provide services, or for any information,
software, products, services and related graphics obtained through this Web Site, or otherwise arising out of the use
of this Web Site, whether based on contract, tort, strict liability or other wise, or for cost of procurement of substitute
goods and repair and correction services or resulting from the use of this Web Site or obtained or messages received or
transactions entered into through or from the Web Site or resulting from unauthorized access to or alteration of your
transmissions or data, even if we have been advised of the possibility of such damages.
You agree that we shall not be liable for any damages arising from interruption, suspension or termination of the website,
including but not limited to direct, indirect, incidental, special, consequential or exemplary damages, whether such
interruption, suspension or termination was justified or not, negligent or intentional, inadvertent or advertent.
Applicable law may not allow the limitation or exclusion of liability or incidental or consequential damages. However, in no
event shall our liability to you for all damages, losses and causes of action (whether in contract or tort, including but not
limited to, negligence) exceed the amount paid by you, if any, for accessing the website.
Modification of these Terms and Conditions Chola MS has the absolute discretion to amend or supplement any of these Terms
at any time. The modifications to the Terms shall be displayed on the website. In the case where the Customer no longer wishes
to use the website on such new terms and conditions he/she is entitled to terminate his/her relationship in accordance with
the termination clause in these Terms. On and from the date on which the amendment or supplement is notified by display
on the website, the Customer shall, by virtue of these Terms and without any further act, deed or writing on the part of any
party, be deemed to have accepted the changed terms and conditions by his further use/access or visit to the website. Waiver
* No failure on part of Chola MS to enforce any of the provisions or rights hereof will not be construed to be a waiver of
the rights vested in it to thereafter enforce such provisions.
Severability
* If any part of these Terms and Conditions are determined to be invalid or unenforceable pursuant to applicable law
including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or
unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the
intent of the original provision and the remainder of the Terms and Conditions shall continue in effect.
Notices
* Notices under these Terms may be given by Chola MS and the Customer in writing by delivering them by hand or by
sending them by post to the last address given by the Customer and in the case of Chola MS to the address mentioned on the
website.
* In addition, Chola MS may also publish notices of general nature, which are applicable to all Visitors or Customers in a
newspaper or on its website. Such notices will have the same effect as a notice served individually to each Visitor or Customer.
* In the case of hand delivery, cable, telex, facsimile notices or electronic communication notices or instructions will be deemed
served upon confirmation of receipt. Documents, which may be sent by electronic communication between the parties, may be
in the form of an electronic mail, an electronic mail attachment, or in the form of an available download from the website.
Chola MS shall be deemed to have fulfilled any legal obligation to deliver to the Customer if any such document is sent via
electronic delivery. Any instructions received from the Customer/Visitor by means of electronic delivery or by facsimile would
be deemed to have been sent on paper.

Policy Wording
Foreign Jurisdiction
* Chola MS accepts no liability whatsoever, direct or indirect for non-compliance with the laws of any country other than that
of India. The mere fact that the website can be accessed by a Visitor or a Customer in a country other than India would
not mean that the laws of the said country would govern these Terms and/or the website operations of the Customer and/or
the use of the website by the Visitor or the Customer.
* The services available on the website are being offered only to residents of India. Provided however, that such services are
not available to foreign residents including non-resident Indians ("NRI's") in foreign jurisdictions where the services cannot be
offered without prior regulatory compliance. It shall be the sole responsibility of foreign residents including NRIs in foreign
jurisdictions to verify whether the services available on the website can be accessed and utilized in their respective
jurisdictions. The services which are part of the website do not constitute an offer to sell or a solicitation of an offer to buy
any policies/products to any person in any jurisdiction where it is unlawful to make such an offer or solicitation.
Miscellaneous
* You agree that no joint venture, partnership, employment, or agency relationship exists between us as a result of
these Terms and Conditions or use of this website.
* Chola MS's performance of this agreement is subject to existing laws and legal process, and nothing contained in this
agreement is in derogation of Chola MS's right to comply with governmental, court and law enforcement requests or
requirements relating to your use of this website or information provided to or gathered by Chola MS with respect of such
use.
* You acknowledge that any rights not expressly granted herein are reserved.
* These Terms and Conditions constitute the entire agreement between us with respect to this website and it supersedes all
prior or contemporaneous communications and proposals, whether electronic, oral or written, between us with respect to this
website.
* The clause headings in these Terms and Conditions are for only for convenience and do not affect the meaning of the
relative term.
* Chola MS may sub-contract and employ Advisors to carry out any of its obligations under these Terms and Conditions.
Chola MS may transfer or assign its rights and obligations under this contract to any Affiliate.
* Chola MS shall try and ensure that all information that is provided on the website with respect to policies / products is
accurate in all respects and are kept up to date. However, Chola MS does not guarantee the timeliness, accuracy, completeness,
reliability or content of the information and any changes that are made with respect to the same and the Visitor/Customer is
required to check the accuracy of the same with the office of Chola MS.
* All transactions, which cannot be carried out instantaneously, would be carried out during working hours either on the
same day or on the next working day or such further period as may be determined and/or specified by Chola MS depending
upon the time of logging of the transaction
* All transactions that are carried out by and on behalf of the Customer shall be subject to Government notifications, the
rules, regulations and guidelines issued by the Insurance Regulatory and Development Authority, the Securities and
Exchange Board of India, the Reserve Bank of India, and those of other regulatory bodies defining rules/regulations governing
the offer of any service on the website.

Policy Wording
* If any provision or condition of these Terms shall be held to be invalid or unenforceable by reason of
any law, rule, administrative order or judicial decision by any court, or regulatory or self-regulatory
agency or body, such invalidity or unenforceability shall attach only to such provision or condition.
The validity of the remaining provisions and conditions shall not be affected thereby and these Terms
shall be carried out as if any such invalid or unenforceable provision or condition was not contained
herein.
*Chola MS may from time to time send by e-mail or otherwise, information relating to other products
and services offered by its or its Affiliates and solicit any other general information relating to the
Services.
- I/We give explicit consent to Chola MS to contact me in my mobile / phone no. to update the other
available products/ services of the Company. The visitor shall comply with AML and PAN requirements of
Chola MS, if applicable to the transaction;
- Payment mechanism
* The premium towards the policy will be debited online or through interactive voice response medium as
per RBI policy and procedures and by accessing the link between the site and payment mechanism,
the Visitor is doing so entirely at his own risk under no guarantee that security is maintained at all times.
Privacy Policy In the process of using this Website, the as set forth in the website
shall be applicable.
Consent:
The customer provides express consent to Chola MS for the following:
• Collect sensitive and personal data/information relating to the customer required by Chola MS to provide
services to the customer;
• Retention of the personal data/ information so collected as per the Privacy policy of Chola MS;
• Sharing of information about the customer to its Group companies;
• Sharing of information with Authorities, if required by law
Others:
Courts of Chennai have the exclusive jurisdiction on any matter arising from access and use of the
website.
For any clarification in the Terms and conditions, please email us at
or call Toll Free at 1800 200 5544 and proceed with
your purchase or transaction after satisfying your queries.


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Policy Wording

Chola Standalone Own Damage Policy for Two Wheeler – IRDAN123RP0003V01201920

Chola Standalone Own Damage Policy for Two Wheeler

NOW THIS POLICY WITNESSETH:

AGE OF VEHICLE % OF DEPRECIATION

Cholamandalam MS General Insurance Company Limited

The Company shall not be liable to make any payment in respect of

SUM INSURED – INSURED’S DECLARED VALUE (IDV)

THE SCHEDULE OF DEPRECIATION FOR FIXING IDV OF THE VHEICLE

Cholamandalam MS General Insurance Company Limited

The Company shall not be liable in respect of

Cholamandalam MS General Insurance Company Limited

SHORT PERIOD SCALE

Cholamandalam MS General Insurance Company Limited

a) Death certificate in respect of the insured

Cholamandalam MS General Insurance Company Limited

IMT. 3. TRANSFER OF INTEREST

IMT.4. Change of Vehicle

IMT. 5. HIRE PURCHASE AGREEMENT

Cholamandalam MS General Insurance Company Limited

IMT.6. LEASE AGREEMENT

IMT.7. Vehicles subject to Hypothecation Agreement

Cholamandalam MS General Insurance Company Limited

** insert name of the concerned Automobile Association

IMT.10. INSTALLATION OF ANTI-THEFT DEVICE (Not applicable to Motor Trade Policies)

In consideration of certification by …………………* that an Anti-Theft device approved by Automobile Research

* The name of the certifying Automobile Association is to be inserted.

IMT. 11.A. VEHICLES LAID UP (Lay up period declared)

NB.1. # To delete (a) or (b) as per option exercised by the insured.

a. Fire risks, the words “ BURGLARY HOUSEBREAKING OR THEFT” are to be deleted;

Cholamandalam MS General Insurance Company Limited

IMT. 11. B. VEHICLES LAID UP (Lay up period not declared)

IMT. 11. C. TERMINATION OF THE UNDECLARED PERIOD OF VEHICLE LAID UP

NB.1. # To delete (a) or (b) as per option exercised by the insured.

IMT.13. USE OF VEHICLE WITHIN INSURED’S OWN PREMISES

Cholamandalam MS General Insurance Company Limited

IMT.19. COVER FOR VEHICLES IMPORTED WITHOUT CUSTOMS DUTY

(b) the reasonable cost of fitting such parts.

*Insert ‘Condition 3’ in the case of Motorised Two Wheeler Policies.

IMT.22. COMPULSORY DEDUCTIBLE

IMT.22A. VOLUNTARY DEDUCTIBLE

Cholamandalam MS General Insurance Company Limited

IMT.24. ELECTRICAL / ELECTRONIC FITTINGS

IMT.26. FIRE AND/OR THEFT RISKS ONLY

(a) no indemnity shall be granted by this Endorsement to ................. #

Cholamandalam MS General Insurance Company Limited

*To insert the name of the event

IMT.33. LOSS OF ACCESSORIES (Applicable to Motorised Two Wheeler Policies only)

IMT. 35. HIRED VEHICLES – DRIVEN BY HIRER*

Cholamandalam MS General Insurance Company Limited

**Insurer to devise a suitable supplementary proposal form.

IMT. 36. Indemnity to Hirer - Negligence of the insured or Hirer.

IMT. 43. Theft and conversion Risk

IMT.44. Indemnity to Hirer - Package Policy - Negligence of the Owner or Hirer.

MECHANISM FOR COMPLAINTS / GRIEVANCE REDRESSAL

(A) Cholamandalam MS General Insurance Company’s customer services helpline numbers:

Cholamandalam MS General Insurance Company Limited

E-M AIL : customercare@cholams.murugappa.com

Jurisdiction of Office Date Of Taking

BENGALURU - Smt. Neerja Shah

BHOPAL - Shri Guru Saran

Cholamandalam MS General Insurance Company Limited

Jurisdiction of Office Date Of Taking

CHANDIGARH - Dr. Dinesh Kumar