Sanjaya Tissera tissera.sanjaya@gmail.

com

+94774620396
Manager MIS & Data Analytics
191/B/2 Ihala Imbulgoda, Imbulgoda,
If you’re looking for a multitasking, detail- Gampaha, Sri Lanka
oriented MIS and Data Analytics Manager who
can keep things running smoothly, I’m the 02 April, 1986
perfect person for this job. My experience
working as an IT Project Leader, Software linkedin.com/in/sanjayatissera
Development Manager, and Collection Strategy
and Analytics Manager has prepared me for this sanjaya.tissera
role.

WORK EXPERIENCE SKILLS

Manager Collection Strategy and Analytics IT Project Management
Consumer Collections - Nations Trust Bank
03/2019 - Present, Colombo - SriLanka Business Intelligence Data Analytics
Nations Trust Bank PLC is one of the listed banks in Sri Lanka with 96 branches, 127
ATMs, and 48 cash deposit & withdrawal machines as well as automated channels and
is the issuer and sole acquirer for American Express Credit Cards in Sri Lanka Software Development Banking
Achievements/Tasks
Manage the deployment of system changes that support new Debt Collections & Recoveries Leasing
propositions and monitor Collection strategy effectiveness and
recommend and drive changes Credit Card Management Systems
Develop and maintains bad debt forecasting models(IFRS9 Impairment),
understanding key drivers and highlight areas for improvement through ASP.NET C#.Net Oracle
analysis, and devise tactical collection strategies
Sets strategy for outbound collection activities and communication(text, MSSQL Server Tableau SSIS
voice message, call review) and build and automate and maintain
management reporting that supports operational activities
SSRS MS Project Power BI

Manager Software Development Leadership(team

Information Technology - Nations Trust Bank management/monitoring
09/2013 - 03/2019, Colombo - SriLanka
Achievements/Tasks
Manage & Support in-house systems Data Integration and Migration for
new system implementation and working with external vendors. ACHIEVEMENTS
Hands-on software development, designing, writing, debugging, and NTBs’ Debt Collections Recoveries
testing object-oriented code, including banking, online or mobile System implementation as the business
applications high volume transactional systems owner

Analyst Programmer/Team Leader Collections Score Card (Predictive

Analytics Model for the banks’
OpenArc Systems Management Pvt Ltd Collections & Recovery Department
10/2008 - 10/2013,
Achievements/Tasks TSYS Credit Card Management System
Responsible for implementing ERP system Modules for reputed bank and Prime 4 upgrade as the Collections
finance companies in Sri Lanka. One of my ERP implementation projects department business owner
was selected as the CMMI Level 3 pilot project of the company. I worked
as Tech Lead of that implementation project
Involve developing and implementing following ERP Modules◦ Inventory
Management Module Fixed Asset Management Module LANGUAGES
English
Full Professional Proficiency
EDUCATION
Sinhala
Bachelor of Information Technology Native or Bilingual Proficiency
University of Colombo
01/2010 - 02/2013, SriLanka
INTERESTS
Certificate in Microsoft BI/SQL Server Data Models Playing Cricket Public Speaking
ANC NetAssist International
11/2018 - 03/2019, Colombo Sri Lanka