Logistics that Empowers

FT Trace
Your Freight at your Fingertips

Onboarding Module Training

Oct 2020
How to Login to FT Platform

Steps to follow:

1. First go to www.freighttiger.com
2. Click on login
3. Enter the username and the password shared
by the freighttiger.com team & then login
4. You can also use the opt to login via OTP which
will be shared to your registered email ID

In case, you are unable to login/receive an error

message

1. Use the forgot password or OTP option

2. For any further escalation reach out to your
Account Manager/ Customer Success Manager
 How to Edit driver details

A. How to Edit a Trip: During a trip, if there is any information which needs to be edited, click on “EDIT” on
the bottom right corner on the page
B. Enter New Driver number details under “Driver Number” section and new driver name under “Driver
name” section. Both can be found under Driver Information section.
 Consent process | Airtel

Step 1 Step 2 Step 3

From: 53848 From: 53848

Content: To allow Freight Tiger to track
your location using your SIM Provider,
please reply "Y" (Toll Free)
To:
Content: Y Content: Thanks for your response. You
have ALLOWED the location tracking
request from Freight Tiger. To withdraw,
reply "STOP" (Toll Free)

Driver receives a message on the Driver sends Y as a reply to the Driver receives a confirmation on
cell phone to “Allow” consent by message the consent provided
replying Y
 Consent process | Jio

Step 1 Step 2 Step 3

From: 5168525 From: 5168525

To:
Content: Thanks for your response. You
Content: To allow Freight Tiger to track
your location using your SIM Provider,
please reply "Y" (Toll Free)
Content: Y have ALLOWED the location tracking
request from Freight Tiger. To withdraw,
reply "STOP" (Toll Free)

Driver receives a message on the Driver sends Y as a reply to the Driver receives a confirmation on
cell phone to “Allow” consent by message the consent provided
replying Y
Consent process | Vodafone & Idea (Vi)

Driver receives a confirmation message

post successful consent
Driver has to give a missed called to
8010330330

Once trip is successfully created The call will is not chargeable and will be
driver has to give a missed call to disconnected automatically.
the above number from his device Driver must wait until the call is automatically
disconnect and should not cut in between
Confirm Consent Completed

1. All the messages or the missed calls should be done from the driver’s phone
2. Consent should be done after adding the trip and not before creating the trip. The trip will
not be tracked otherwise
3. Check the location source under the location source - this must show “Consent Done” in
green
a. Open the tracking tab of a particular trip to see
b. Click on location sources:
i. Will show the driver's phone number used to track as a source along with the
SIM Carrier
ii. In case consent is not done this section will mention “Consent not Done” in red
How to Track Trip & Trip Details

Any successfully added trip can be tracked in the FT

website, in order to track:

1. Open the tracking tab of a particular trip to see

2. Last known location: Point shows the last geographic
location where the phone was tracked (post consent). If this
shows NA, it means the trip has not started yet
3. Distance left: Shows the distance in kms
4. Click on location sources:
A. Will show the driver's phone number used to track
as a source along with the SIM Carrier
B. In case consent is not done this section will mention
“Consent not Done” in red
Thank you. Let’s Get Started!

For queries, suggestions & recommendations please reach out to chandrika.sai@freighttiger.com