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COMPARISON

Both BSNL and Vodafone uses sap for financial account managing.
It allows the firm to manage every aspect like finance, logistics, production etc under one
roof and thus easy operation is possible.
By using SAP the firm makes every department accountable and easy to manage.
Public greivence management system is used in case of BSNL and it's the best method.
BSNL provide both LAN and WAN, so by calculating the greivence the firm finds the
satisfaction and progress of the firm's development.
Vodafone only provides mobile network and thus data collection is possible by feedback and
the port or new connection record.

Statistical analysis software financial intelligence and operation support system together
perform the frame of financial analysis, planning and controlling easy and accurate.
(BCC) billing and customer care system is effective in case of BSNL because it operates in
both LAN and WAN network.

Fleet Management system is used to collect data by BSNL and porting and new network
connection are the base of data collection in Vodafone.
IMB's TX series middle software helps client in billing easy and client oriented.
It handles complex transaction and

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