Dalanon, Eljay M.

BSA-
1A

Directions: Write the appropriate C (Courtesy, Clarity, Conciseness, Concreteness

and Completeness) that has to be addressed in the following statements. After you identify the
correct characteristic, rewrite the given sentences as to how it should be properly constructed
following the 5C’s of effective communication. 

1. Good morning, Mrs. Silva. I am Mr. Eljay Dalanon, the one who applied for the position
as junior accounting associate you were looking for last Tuesday and I am very eager to
work and start a new career in your company so may I ask if I am qualified to the
position I am applying for? If so, you can reply back using this
email 10eljay24@gmail.com. Thank you so much and have a nice day. (Concreteness)
2. We will conduct a meeting with student councils regarding the “Welcome Bash 2021” for
Freshmen this coming Saturday, August 21, 2021. The meeting will be conducted via
Zoom Meeting this Wednesday, August 18, 2021 from 9am to 11 am. (Completeness)
3. We regret to inform you that due to company's net loss these past months, your service is
no longer needed in our company. (Conciseness)
4. You better listen or keep quiet if you have nothing to say unless you are asked
to. (Courtesy)
5. Good day, Mr. Dalanon. We are here to inform you to pay your phone bill by the 4th
Monday of September 2021. A failure to pay your phone bill on the given date may force
us to disconnect your telephone line. (Clarity)

II. In 3-5 sentences, answer the following questions with courtesy, clarity,
conciseness, concreteness and completeness. 
1. As a sender or receiver of a message, what it is that you need to develop further? How
can you improve on this area?  
 As sender or receiver, we must develop ourselves in the area of completeness. Whenever
we have information to disseminate, it must be complete to avoid confusion among
readers. In order to improve ourselves in this area, we must list all the information in a
certain topic and check whether if something is missing or irrelevant. We must facts with
reliable sources

2. In your perspective, why is the study of communication relevant to your life and to your
future profession? Cite specific instances of its significance.
 In my perspective, studying communication is important for us to better understand each
other. Without communication, it will be hard for us to live and we cannot learn because
communication has been part of our life. For example, as an accountant you must be a
good speaker and you should understand that we have different culture. For example,
talking to some clients around the world using English, the lingua franca of the business
so that you can understand each other well and it can even form a camaraderie among
your clients.