The discovery

passport
Speaker scripts
English version
[Introduction] Why this passport?
Mechtild Walser-Ertel, Global Head of HR & CSR
Hello, today I would like to share an exciting initiative developed for you: our
brand new "discovery passport" which marks an essential step towards
becoming THE learning company of tomorrow!
B2B is at a crossroads today.
The Group's new strategic plan Engage 2025. is clear: we, at Orange Business
Services, must create the right conditions for companies to innovate and
reinvent themselves in a SUSTAINABLE way.
Developing our skills has never played such an important role to support our
customers in their sector so we can develop innovative solutions.
At Orange, you have the opportunity to develop your skills in several ways during
your career and training is one of them:
To access Group content you can use Orange Campus
To discover content specific to B2B, “The Learning journey”
And for other topics? You can go to the “business schools” developed by our
entities to improve your knowledge on dedicated content.
Most importantly, specifically for us at Orange Business Services, we have built
the “Learning Journey” which is THE digital training platform, for all OBS
employees. ONE Team, ONE OBS!
Orange Business Services – April 2021
The 1st step of the “Learning Journey” is to obtain your “discovery passport”
naturally!
It is a course, with short but inspiring modules where you will discover the key
themes of our strategy.
For example on data, virtualization, cloud and much more.
Upon its completion, you will understand what we need to do to achieve our
ambitions for 2025, how to pitch our strategy and understand the areas for your
own skills development.
If you complete the passport… you will earn a badge and big thank you from me
with my personal congratulations.
What’s involved? the curriculum will take 2 hours of your time and lots of
curiosity!
And to go further, you can continue your learning journey on the “Learning
Journey Hubs” designed for you.
In conclusion, I invite you to take full advantage of the “discovery passport” and
enjoy your path to continuous learning. Just like I do! 
Join us on the OBS Learning Journey on Plazza
[Ambition #1: Grow]
Build end to end value propositions
Sandeep Murgai, Head of MSC India
I know you expect Schwarzenegger to appear when you hear about growth and
cutting edge technology, but instead i'm going to tell you a real story about the
challenges we expect for OBS Engage 2025.
This movie is set in a fast-changing hyper-connected ecosystem. It pushes
businesses to use multi-cloud, end-to-end secure environments and to be data-
driven.
The main characters are the customers. They are strongly expecting to have an
enhanced digital experience, any time, anywhere. .. just like superheroes.
They rely on our One OBS multiservice offers. They want simple and agile
proposals. They dream of the perfect customer experience. What a scenario!
What a challenge!
We have the real solutions. There are no special effects! The remarkable end-to-
end solutions built on leading-edge technologies will enable our customers to
protect their business while unlocking the value of their data.
We need to strengthen our end-to-end value propositions based on:
• data-driven solutions in a multi-Cloud environment
• natively secure solutions across entire OBS portfolio
Orange Business Services – April 2021
We already have lot of assets to build on:
• A recognized leadership position in networks, mobile and collaboration
• We have 3,900 Data and AI experts
• Orange Cyberdefense: is the European leader in security
All the elements to produce this big Blockbuster are included! “ Hey Arnie, are
you available for a role?”
Let’s come back to the movie… The biggest suspense in this movie is "How do
we to support our customers and grow?” To do this, we have to further
strengthen our capability:
• To drive integration services and support our customers in their complex
multi-Cloud environments
• To build end-to-end value propositions in new domains, for example Edge
Computing, IoT, AI, data storage, security, and hyper connectivity
• And to be the leader in "Cloud-native" security and industrialize cyber
security
To conclude, I would like to say that we need to anticipate and prepare for even
bigger transformation: harmonizing our operations, for a true "One OBS"
experience, from start to finish!
… I don’t want to spoil the movie, however the ending is enlightening!
Join us on the OBS Learning Journey on Plazza
[Ambition #2: Scale]
Develop our integration and services capabilities
Philippe Ensarguet, Chief Technical Officer
#1 A complex ecosystem?
Our customers are facing a significant and growing complexity. They need to
differentiate and to reinvent themselves into an ultra-competitive and ultra-digital
ecosystem.
Today, successful companies are those that best leverage technology and
digital transformation strategies to develop agility and innovation capabilities.
Gradually they are becoming software companies, cloud companies, data
companies... until they become tech companies!
#2 What is the place for techs?
These transformations often come with a reassuring skills strategy. These skills
are required to master an engineering that is subject to software, cloud and
platform. It is therefore necessary to recognize tech jobs and put expertise at the
heart of companies.
This is the ambition of Orange Business Services, with Engage 2025, which puts
technology at the heart of its transformation. The challenges for our post-covid
ecosystem are even more digital, cloud, security, data, AI, based on high-
performance connectivity.
#3 Did you say Softwarization?
Telecoms and IT convergence is a reality in infrastructure domain, where
software and automation make it possible to increase the quality of services and
to scale. The arrival of SDx networks for LAN and WAN is a relevant proof.
Orange Business Services – April 2021
It is crucial to continue strengthening our skills in software development and to
industrialize our practices in this field.
#4 Did you say Platformization?
User requirements in terms of customer experience and developer experience
have created new standards for service consumption.
APIs have become unavoidable and must therefore be embedded by default in
all our projects. However, in order to accelerate in the development of our
services, we now need to think to provide tech building blocks with a platform
strategy.
#5 OBS digital systems integrator?
Networks and communication systems always play a key role. And we have very
good experience in consulting and systems integration. So I believe in our ability
to support our clients both in their tech challenges and in their daily operations.
Orange Business Services will continue to adapt its service offering to the need
for integration and management of digital ecosystems. To achieve this, we must
combine our "build" and "run" services to design, produce and operate with the
appropriate skills, tools, methods and organizations.
This is a fantastic opportunity to bring together all the players to “One OBS”,
where our DNA as a "Network Native Digital Services company" takes on its full
meaning.
Join us on the OBS Learning Journey on Plazza
[Ambition #3: Transform]
Reinvent ourselves for the next challenges
Laurent Aufils, Chief Transformation Officer
Transition / Transformation
Transformation! Technology has never played such an important
role in differentiating and gaining business agility, regardless of
the industry.
Tech culture / Sharp expertise
Tech culture obviously! I believe that we must support
technological innovation at all levels of the group to continue to
propagate this culture.
Agility / Waterfall
Agility of course! This is a relationship of trust within the teams
allowing a permanent questioning of developments and
processes, of the way to improve them.
Orange Business Services – April 2021
Service catalog / Platform
Well, platform of course! Adopting an API-centric approach for
our entire portfolio is one of the major challenges that we have to
address by 2025.
Technical value / Business value
Business value! Our goal is really to move from a search for
technical value to a business value proposition. One of the keys
to success is to involve our customers in the design of new
service models through co-innovation.
Hard skills / Soft Skills
Both for a winning combination! By combining the two, we can
affirm our transformation and support our customers for the next
technological innovations.
Join us on the OBS Learning Journey on Plazza