Business

English
LESSON 1
Organization
▪ Organization can be defined as a group of
people who work together in an organized way
for a common purpose.
What is Management?
▪ Management is the process of achieving
organizational goals by engaging in the four
major functions : planning, organizing, leading
and controlling.
 Planning:
Setting goals and deciding
how best to achieve them

Controlling: Organizing:
Regulating activities Allocating and
to reach goals arranging resources

Leading:
Influencing others to
work toward goals

The functions of management

1.Planning
• The process of setting goals and deciding how best to
achieve them.
Planning has a key management role in any
organization, whether a private business,
a nonprofit organization, a corporate business or
a government agency.
Managers engage in different types of organizational
planning to strategically steer their companies
toward profitable and successful future.
2. Organizing
Organizing can be defined as the management
function that focuses on allocating and arranging
human and non human resources so that plan can
be carried out successfully.
Organizing refers to the following process:
1. Identifying and grouping the work to be
performed.
2. Defining and determining responsibility and
authority for each job.
3. Establishing relationship among various jobs .
4. Determining detailed rules and regulations of work
for individuals and groups in the organization.
3.Leading
Leading Is the management function that involves
influencing others to engage in the work necessary
to reach organizational goals.
It Includes ; communicating with others, help to
providing directions, achieve the vision,
motivating organizational members.
4.Controlling
Controlling is the process of regulating
organizational activities so that actual performance
conforms to expected organizational standards and
goals.
*To get the desired result, manager needs to monitor
ongoing activities, compare the results with expected
standards or progress toward goals, and take
corrective action as necessary.
 Managerial and
Resources: Technological Abilities: Outcome:
•human Resources Planning Products & Services
•Materials Organizing Profits & Losses
•Equipment Leading Employee Growth
•Financial Resources Controlling &Satisfaction
•Informational
Resources Technology

TRANSFORMATION OUTPUTS
INPUTS PROCESS

Feedback
Specific Management Skills

1. Handling conflicts
2.Motivating employees
3.Solving problems
4.Handling information
5.Growing and developing
6.Controlling the environment
7.Organizing and coordinating
 MANAGERIAL SKILLS
1. TECHNICAL SKILLS
A persons’ knowledge and ability to make effective use of any process or
technique constitutes his technical skills.
For eg: Engineer, accountant, data entry operator, lawyer, doctor etc.

2. CONCEPTUAL SKILLS
Ability of an individual to analyze complex situations and to rationally
process and interpret available information.
For eg: Idea generation and analytical process of information.

3.HUMN SKILLS
An individuals’ ability to cooperate with other members of
the organization and work effectively in teams.
For eg: Interpersonal relationships, solving people’s problem and
acceptance of other employees.