Professional Documents
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3. That interferes with objective decision making (or gives the impression that
• Money • Professional
• Employment Personal
Psychological
TYPICAL COIs
• Influence Peddling
boards)
In an effort to succeed, there are myriad areas where bias can influence judgment and diminish
objectivity. A desire to validate a pet theory, overconfidence about a particular concept,
overreliance on a belief held by a special group, ruling out data that don't support a hypothesis,
and internal or external pressures to get a specific result are all influences that may lead to
distortions in objectivity. Any of these biases or pressures may lead to what sociologists call
selective inattendance. Your mind-set may cause you to overlook important data or to
misperceive critical observations.
Bias can be too subtle (delicate) to recognize and too difficult to control. It can creep into how
research questions are selected and framed, the choice of research design, the selection of
research participants, and how the data are collected, analyzed, interpreted, and ultimately
published.
Whether you describe the glass as half empty or half full is influenced by what you want your
results to look like. Bias can even influence the sharing of the results of the study.
The bias that such conflicts may impart can affect many University responsibilities,
including:
decisions about personnel
the purchase of equipment and other supplies
the selection of instructional materials for classroom use
the collection, analysis and interpretation of data
the sharing of research results, the choice of research protocols the use of
statistical methods
the mentoring or judgment of student work.
Conflict of Interest
Examples of Potential Workplace Conflicts of Interest
A conflict of interest arises in the workplace when an employee has competing interests or
loyalties that either are, or potentially can be, at odds with each other.
In workplaces, employees want to avoid any behavior or choices that could potentially signal a
conflict of interest. They are bad news for the employee's reputation, integrity, and
trustworthiness in the eyes of management.
Conflicts of interest are difficult to describe in a definition, so the following examples will
illuminate the range of behaviors and actions that can fall within the definition of conflicts of
interest. These examples should serve as a guide to behaviors that you want to avoid as a person
of integrity at work.
These are examples of situations in which an employee might experience a conflict of interest.
A relative or close friend reports to a supervisor who affects their job responsibilities,
pay, and promotions.
A male manager dates a female employee who reports to him.
A lawyer represents a client in a civil dispute while accepting fees from litigants who
hold the opposing point of view.
A purchasing agent hires his brother-in-law to provide vending services to the company
lunch areas.
An employee starts a company that provides similar services to similar clients as those of
her full-time employer.
An employee who is a member of a company employee selection team fails to disclose
that he is related to a job candidate whom the company team is considering for a position.
Conflicts of interest undermine your reputation and integrity if they are allowed. Your coworkers
and bosses don't know what to believe. They muddy the water and open you up for criticism,
speculation, and doubt.
Financial and fiduciary interests, outside activities such as consulting, gifts, and other types of
interactions with industry all have the potential to create real or perceived conflicts of interest or
commitment with one’s patient care, research, teaching, or other responsibilities at Partners.
There are many different definitions of “conflicts of interest. One that many have found helpful
is the one adopted by the Institute of Medicine, which says:
A conflict of interest is a set of circumstances that creates a risk that professional judgment or
actions regarding a primary interest will be unduly influenced by a secondary interest.
When an individual has the opportunity to use his or her Partners position for personal financial
gain or to benefit a company in which the individual has a financial interest.
When outside financial or other interests may inappropriately influence the way in which an
individual carries out his or her Partners responsibilities.
When an individual’s outside interests otherwise may cause harm to Partners’ reputation, staff,
or patients.
Conflicts of interest and commitment are not in and of themselves unethical or impermissible;
indeed, they are often unavoidable and in many cases can be appropriately managed or reduced
to an acceptable level. However, Partners professionals and staff should be cognizant of the fact
that any outside activity, interest, or interaction with industry has the potential to create conflicts,
whether real or perceived. Recognition of potential conflicts, and sensitivity to how personal,
financial and other relationships can be perceived by others, are by themselves important parts of
managing conflicts.