OWNER’S PROFILE

OWNER 1

NAME: Monaliza

BUSINESS: Sari-Sari Store

AGE: 27

AVERAGE MONTHLY INCOME: 6,000 pesos

PROFILE OF THE BUSINESS

A sari-sari store is a small neighbourhood retail shop that caters to members of that community. The
store usually carries basic goods such as canned food, instant noodles, coffee, soda, and other things
that Filipinos get on a daily basis. The name comes from the Filipino term for variety (sari).

SWOT ANALYSIS:

STRENGTH

 Your goods serve as your daily household stocks.

 You make a portion of your home more useful.

WEAKNESSES

 Lack of store management skills.

 Lack of cooperation among family members.
 Lack of money.

OPPURTUNITY

 It enables you to become eligible for small loans.

 You get free stuff from distributors and dealers.

THREATS

 Margins are low.

 Competition is tough.
SUMMARY AND RECOMMENDATIONS

Monaliza Sari Sari Store provides with everything from daily food necessities, provides easy access
at low cost.

She chooses this kind of business because sari-sari store can be a good source of income easily to
manage.

PROBLEM

The problem I found in her business is a lot of her customers are difficult to charge.

RECOMMENDATION

I hereby recommend to the business:

1. Maintain the packing certain products in smaller quantities/portions.

2. Take note of seasonal items and upsell

DOCUMENTATION (INTERVIEW) PERSONAL

1. Kapag nagpapautang po kayo, kailangan po kayo naniningil? Kinsenas katapusan po ba or 1 month

to pay lang po?

- 1 month to pay pero minsan yung iba inaabot na ng 2 months bago magbayad kahit araw arawin
kong singilin wala pa rin umaabot pa ring 2 months.

- yung iba good payer weekly nagbabayad

2. Magkano naman po yung interest sa mga ipinapautang niyo?

- sa mga good payer 5% at sa iba naman na lumalagpas na sa araw ng napag usapan at sobrang tagal
na talaga magbayad 10%

3. Kapag inabot na po ba sa 1500-2000 yung nautang sa inyo pinapautangan niyo pa po ba ulit?

- Hindi na, naniningil muna ako kapag ganiyan na kalaki yung nautang kasi meron na akong na
encounter na kapag mangungutang sa akin pumupunta pero kapag bibili sa ibang tindahan bumibili
lalo na kapag malaki na talaga yung utang sa akin parang nahihiya ng magpakita.

4. Naranasan niyo na po bang magpautang tapos hindi niyo na nasingil?

- Oo, ilang beses na. Bigla na lang aalis ng bahay nila tapos hindi man lang nagbayad ng utang wala
naman akong magawa dahil nakaalis naman na.
5. Pano po after 2-3 months bumalik yung umutang sa inyo, sisingilin niyo po ba ulit?

- Oo, pinupuntahan ko sa bahay nila nagbabayad naman pero meron pa rin talaga yung kahit
puntahan sa bahay hindi mo pa rin makikita yung anino.

OWNER 2

NAME: Lovely

BUSINESS: Online Seller

AGE: 19

AVERAGE MONTHLY INCOME: 500- 3000 pesos

PROFILE OF THE BUSINESS

Online sellers do a variety of tasks. They photograph and write descriptions of the items they will sell
and put the information online. They calculate total purchase amounts, taxes, and shipping costs;
process payments; and send orders. And they interact with customers to answer questions or
resolve problems.

SWOT ANALYSIS:

STRENGTH

 Accessibility and low prices which allow consumers to shop wherever and whenever, at
cheaper prices than usual.

WEAKNESSES

 Doesn't lend itself so well to some industries (such as apparel), since consumers can't buy
before they try.
 Trust Issues.

OPPURTUNITY

 Be easier to do business with than your competition.

 Customer more prepare buying goods/services online because of pandemic for safety
purposes.

THREATS
  Including competition, fraud, data concerns, and the potential for monopolies will need to
be monitored.
 Fraud is rampant, because some of customer change their identity to the other people.

SUMMARY AND RECOMMENDATIONS

Selling direct online increases your reach. With an online store, your profits are no longer limited by
the number of customers that can physically visit your brick-and-mortar location.

PROBLEM

 Payment issues of some of her customers are not on time.

RECOMMENDATION

I hereby recommend to the business:

1. Maintain to be friendly to the customer

2. Don’t break their trust
3. You need to be stricter when it comes to payment
4. Don’t trust to much

DOCUMENTATION (INTERVIEW) PERSONAL

1. Bakit online business ang naisipan mong Negosyo?

• Kasi feeling ko ito yung pinakasafe na pwedeng pagkakitaan ngayong panahon Ng

pandemic.

2. Malaki ba ang income mo sa pag oonline business?

• Depende. Minsan malaki laki pag maraming nag oorders pero minsan din konti lang pag
isa-dalawa ang orders.

3. May mga pagkakataon ba na naloko kana ng iyong customer?

• Actually, minsan palang, nag order siya then nung meron na yung item puro siya bukas
bukas. Hanggang sa hindi na nya kinuha.

4. Magkano ang naging puhunan mo sa pag oonline business?

• 200-500 pesos

5. May minimum orders ba para free delivery or free delivery ba?

• Yes po. If worth 500 pataas ang kinuha mo, free delivery.