Q and A Platform Software Market Segmentation by

Deployment (On-premise and Cloud-based); and by End-user

(Individual, Enterprise, and Others) – Global Demand
Analysis and Opportunity Outlook 2030

In the News

Recent News:-

 December 2020: Stack Exchange Inc. announced the signing of a

strategic partnership with Times Bridge. This partnership allows
Stack Exchange Inc. to expand its operations in India.
 July 2020: Bloomfire announced the launch of Bloomfire Spark,
an interface to drive knowledge engagement. It makes it easier for
users to navigate, engage with, and discover their company’s
collective knowledge in all its formats.

Q and A Platform Software Market Highlights 2022-2030

The Q and A platform software market is estimated to grow with a

moderate CAGR during the forecast period, i.e., 2022-2030. The growth
in adoption of these platform software by businesses, along with the
increase in their reliability owing to the inclusion of qualitative features,
is expected to fuel the progress of this market. Q and A platform software
are being increasingly being deployed by various enterprises for
promoting their marketing content globally. They help enterprises in
collecting, connecting, and democratizing the knowledge and insights
that exist across the entire organization. Q and A software use
crowdsourcing to obtain answers to the questions. This technique allows
the user in getting the responses from a large group of individuals, with
lower costs and defect rates to the developers. The Q and A platform
follow crowd participation which can increase the knowledge of
individual users, thus improving and speeding up their work process.
Moreover, the knowledge contribution from others leads to indirectly
pushing more people to share their knowledge. The platform users who
read more contributed knowledge tend to contribute more typically.

The growth of the market can also be attributed to factors such as

technological advancements such as artificial intelligence, especially in
computer vision (CV) & natural language processing (NLP), and the
emergence of visual and audio question answering platforms. According
to the AI Index Report published by the Stanford Institute of Human-
centered Artificial Intelligence in 2019, the total private investment in
artificial intelligence in 2019 was more than US$70 billion worldwide.
The surge in deployment of AI technologies in Q and A platform software
to improve the user experience is likely to contribute to the market
growth.
The market is segmented on the basis of deployment into on-premise
and cloud-based, out of which the on-premise segment is anticipated to
grab the largest share by the end of 2021 on account of the high demand
for the deployment on the premises of the organization. However, the
cloud-based segment is also expected to grow significantly in the years to
come as there has been an increasing inclination towards cloud solutions
with the growing automation of business activities.

On the basis of end-user, the enterprise segment in the global Q and A

platform software market is projected to grow with a significant CAGR
over the forecast period. The growth of the segment can be attributed to
its rapid deployment by businesses to break down silos and make
information accessible to everyone who needs it within the organization.
Additionally, the Q and A software save important time of employees
looking for information, thereby raising client satisfaction through
timely and efficient problem solving, which is also expected to support
the market growth.

Major Macro-Economic Indicators Impacting the Market

Growth

Global Research and Development Expenditure (% of GDP), 2015-2018

 2018

2017

2016

2015

Source: UNESCO Institute of Statistics

The never-ending growth in internet accessibility around the world along
with numerous technological advancements comprising 5G, blockchain,
cloud services, Internet of Things (IoT), and Artificial Intelligence (AI)
among others have significantly boosted the economic growth in the last
two decades. As of April 2021, there were more than 4.5 billion users that
were actively using the internet globally. Moreover, the growth in ICT
sector has significantly contributed towards GDP growth, labor
productivity, and R&D spending among other transformations of
economies in different nations of the globe. Furthermore, the production
of goods and services in the ICT sector is also contributing to the
economic growth and development. As per the statistics in the United
Nations Conference on Trade and Development’s database, the ICT good
exports (% of total good exports) globally grew from 10.816 in 2015 to
11.536 in 2019. In 2019, these exports in Hong Kong SAR, China
amounted to 56.65%, 25.23% in East Asia & Pacific, 26.50% in China,
25.77% in Korea, Rep., 8.74% in the United States, and 35.01% in
Vietnam. These are some of the important factors that are boosting the
growth of the market.

Q and A Platform Software Market Regional Synopsis

Geographically, the market is segmented into North America, Latin

America, Europe, Asia Pacific, and the Middle East & Africa region. The
market in the Asia Pacific is predicted to grow at the highest CAGR over
the forecast period owing to the increasing awareness about Q and A
platform software in the countries of the region and the government
initiatives to promote automation among organizations. Furthermore, in
2021, the market in North America is evaluated to occupy the largest
share in terms of revenue, owing to the presence of leading technology
providers in the region. Along with this, North America also leads in the
early adoption of Q and A platform software by end-users, which is also
expected to contribute to the market growth in the region. Alternatively,
the market in Europe is also anticipated to occupy a significant share in
the Q and A platform software market on account of its proven success in
terms of technology improvement such as Artificial Intelligence and
increasing focus on improving employee efficiency & organizational
productivity in the region. As per the Eurostat data published by the
European Commission, about 7% of enterprises in the EU with at least
ten people employed used AI applications in 2020, with Ireland leading
among countries. The rise in adoption of artificial intelligence by
enterprises in the region for enhancing productivity is expected to
contribute to the market growth in the region.

Global Q and A Platform Software Market Share (in %), By Region ,

2030

Asia-Pacific North America Europe

Latin America Middle East & Africa
The global Q and A platform software market is further classified on the
basis of region as follows:

 North America (U.S. & Canada) Market size, Y-O-Y growth &
Opportunity Analysis
 Latin America (Brazil, Mexico, Argentina, Rest of Latin America)
Market size, Y-O-Y growth & Opportunity Analysis
 Europe (U.K., Germany, France, Italy, Spain, Hungary, Belgium,
Netherlands & Luxembourg, NORDIC, Poland, Turkey, Russia,
Rest of Europe) Market size, Y-O-Y growth & Opportunity Analysis
 Asia-Pacific (China, India, Japan, South Korea, Indonesia,
Malaysia, Australia, New Zealand, Rest of Asia-Pacific) Market
size, Y-O-Y growth & Opportunity Analysis
 Middle East and Africa (Israel, GCC (Saudi Arabia, UAE, Bahrain,
Kuwait, Qatar, Oman), North Africa, South Africa, Rest of Middle
East and Africa) Market size, Y-O-Y growth & Opportunity
Analysis

Market Segmentation

Our in-depth analysis of the global Q and A platform software market

includes the following segments:

By Deployment

 On-premise
 Cloud-based

By End-User

 Individual
 Enterprise
  Others

Growth Drivers

 Growth in Adoption of Q and A Platform Software by Businesses

 Increase in Reliability of Q and A Platform Software owing to the
Inclusion of Qualitative Features

Challenges

 Sluggish Response Time on Q & A Platforms

 Limited Awareness in Low and Middle-Income Regions
Key Players Dominating the Market

 Stack Exchange Inc.

o Company Overview
o Business Strategy
o Key Product Offerings
o Financial Performance
o Key Performance Indicators
o Risk Analysis
o Recent Development
o Regional Presence
o SWOT Analysis
 Bloomfire
 Tasytt Inc.
 Devada
 SkyPrep Inc.
 Lumin Creative
 Quandora
 AllAnswered
 OneBar Inc.
 FAQs

1. What are the major factors driving the growth of the Q and A
platform software market?

Ans: The growth in adoption of these platform software by businesses

and the increase in their reliability owing to the inclusion of qualitative
features are the key factors driving market growth.

2. What would be the CAGR of the Q and A platform software market

over the forecast period?

Ans: The market is anticipated to attain a moderate CAGR over the

forecast period, i.e., 2022-2030.

3. Who are the major players dominating the market?

Ans: The major players dominating the Q and A platform software

market are Stack Exchange Inc., Bloomfire, Tasytt Inc., and Devada,
among others.

4. How are the company profiles selected?

Ans: The company profiles are selected on the basis of revenues

generated from the product segment, geographical presence of the
company which determine the revenue generating capacity as well as the
new products being launched into the market by the company.
 5. What are the segments in the Q and A platform software market?

Ans: The market is segmented by deployment, end-user, and region.

6. Which segment under the end-user segment captures the largest

market size in the Q and A platform software market?

Ans: With respect to end-user, the enterprise segment is anticipated to

hold the largest market share owing to the rapid deployment by
businesses to make information accessible to everyone who needs it
within the organization.

7. What are the challenges affecting the market growth?

Ans: The sluggish response time on Q & A platforms and the limited
awareness in low and middle-income regions are estimated to hamper
market growth.

8. Which region will provide more business opportunities for growth

of Q and A platform software market in future?

Ans: The market in Asia Pacific region will provide ample growth
opportunities owing to the increasing awareness and government
initiatives to promote automation among organizations in the region.