3.

1 Boarding Formalities

The boarding officer is the officer with responsibility for the proper boarding of the

aircraft. This responsibility includes the actions and performance of this team.

The formal reception of the aircrafts arrival is signified by the acceptance, by the Boarding

Officer of the aircrafts General Declaration The (Passenger List, the Crew lis, the Cargo

Manifest and the Store List.

The cargo manifest also known as Inward Foreign Manifest (IFM), is important in the proper

accounting of regular cargo, while the other documents are necessary to passenger and crew

processing, and stores reconciliation.

The General Declaration should be written in English and signed by the Pilot-in-command or the

Operator of the aircraft or the Authorized Agent with the proviso that the Health Section of the

General Declaration shall only be signed by Pilot-in-Command or some other responsible

member or crew, who then must sign the General Declaration. (4 copies) SEC. 1222

It is permissible to accept the other documents forming the Gen. Dec. on separate official forms.

3.4 Aircraft Surveillance

This necessarily includes physical watch over the aircraft and the activities around the

aircraft during its stay at the stand, preventing and taking action against any breach of Customs

Laws, Rules and Regulations.

3.5 Aircraft Searches

ant Searches Inspection

Whenever the situation requires, a search of the aircraft may be undertaken for concealed

articles. This search is normally undertaken when all passengers have disembarked. Searches

may, however, be also undertaken before a plane's departure, for illegally loaded articles and

cargo.
4.1 Custom Boarding Officer

Ramp

Baggage

The CBO is the officer in charge of the boarding team and is responsible to the chief of

AO.D. for all AOD activities on the flight assigned to him. His specific functions are as follows:

✓. Musters and checks attendance and uniforms of Customs Inspector and Customs Guards

assigned to the flight.

Receives and inspects requisite documents from the Flight Purser, before allowing the

disembarkation of passengers, crew and the discharging of passengers baggage and

cargo.

Supervises and controls the inspection, search of the aircraft after the disembarkation of

passengers.

Delegates supervision and control of the aircraft to the Customs Inspector assigned the

flight, after the boarding formalities.

• Performs other duties and responsibilities in accordance with existing laws, rules and

regulations or on orders of a component authority.

4.2 Customs Inspector

• Assists the Custom Boarding Officer in the boarding formalities, inspection and search of

the aircraft.

Checks the Customs Guards assigned to the flight to ensure that they are properly

fulfilling their allocated assignments.

Supervises the discharging and loading of cargo and passenger's baggage.

Maintains watch over the aircraft at its stand during its stay, or completion for all

operations in case of terminating flights.

or list of dutiable goods

Signs, when necessary The Certificates of Identification of departing passengers regard to

the possession of high duty goods seen to be in their possession.

Performs other duties and responsibilities as may be directed from time to time by

competent Customs Authorities.

4.3 Customs Commissary Guard .tcoist / Loka police officer

Responsible to the Customs Boarding Officer and Customs Inspector for the following:

Assists the Customs Boarding Officer and the Customs Inspector during the boarding

formalities by clearing the aerobridge of unauthorized persons who may obstruct or

otherwise delay the speedy presentation of arrival documents and disembarkation of

passengers.

trunfamiliar cargo

• Assisting in any aircraft search for any articles which appear to be alien, concealed, and

unmanifested.

Supervising the checking and inventory of remaining commissary items conducted by the

in flight catering personnel. After checking, he ensures that all containers are closed.

locked, and sealed. For QTA flights (foreign flights with a quick turn around") where the

unconsumed stores may remain on board until departure, he ensures that the containers

still documented

are secure on board until departure.

hindi nakloy

For other, terminating, flights, he ensures the secure removal of the locked and cleared

containers to the in-flight warehouse/bonded store.

Prevention of any person from leaving or boarding the aircraft without permission from

the Customs Boarding Officer during the boarding formalities, disembarkation of

passengers and landing check of the aircraft

• Performs other duties and responsibilities as may be directed from time to time by

competent Customs Authority.

4.4 Customs Ramp Guard

Responsible to the Customs Inspector, His/Her duties are:

Supervising the discharging of cargos from the aircraft.

(Ensures that all cargo consigned to Manila is properly discharged.

Under guards the transfer of cargo from aircraft side to designated public bonded

warehouses situated in the MIA complex and receives a duly receipted Air Note (CAO 3-

86) from the Customs Warehouseman assigned thereat.

Supervises the checking and inventory of inbound cargo into the warehouse against the

cargo manifest

• Exercises maximum vigilance in checking for unmanifested cargo and contraband.

4.5 Customs Baggage Guards

4.5.1 Outward Baggage Guard

Responsible to the Customs Inspector for the following:

• Witnesses the inspection both manually and by X-Ray) on all outgoing baggage.

• Supervises the security, build up, stuffing and loading of passenger's baggage from

buildup area into baggage containers or igloo.

• Prepares an Air Note indicating container/igloo numbers, to be acknowledged by the

assigned Customs Inspector on board the outgoing aircraft.

• Escorts the conveyance of passengers baggage form the loading area to the outgoing

aircraft

• Performs other duties and responsibilities as may be directed from time to time by

competent Customs Authority.

4.5.2 Customs Incoming Baggage Guards

Responsible to the Customs Inspector for the following:

Supervises the discharging of containerized and loose baggage of incoming passengers

from the incoming aircraft.

Escorts this baggage from aircraft to terminai baggage area and subsequent loading on to

baggage conveyor.

Performs other duties and responsibilities as may be directed from time to time by

competent customs authority.

4.6 Customs Exports Guard

(Export Cargo)

Responsible to the Customs Inspector for the following:

Guards export cargo from receiving airline warehouse to outgoing aircraft insuring that

cargo is properly documented and is accompanied by valid export documents such as

export declaration permits issued by a bank, a permit to load, issued by the Export

Division. These must duly receipted by the assigned Customs Inspector on board the

aircraft

Ensures that no prohibited or contraband are (llegally packed with the accredited export

packages.

Indorses all exports permits, Certificates of Loading, etc.

Performs other duties and responsibilities as may be directed from time to time by

competent Customs Authority.

MAIL

4.7 Customs Exports Guard

Responsible to the Customs Inspector for the following:

• Supervises the discharge of mails and parcels from the aircraft.

Oversees and guards the transfer of mails and parcels from the Airport to the Airmail
Distribution Center, with the corresponding AV 7 documents, accepting due receipt on

the face of the air note issued for the full transfer of these items.

Monitors foreign transit mail which is conveyed to the staging are until transshipment to

its final destination.

Performs other duties and responsibilities as may be directed from time to time by the

competent Customs Authority.

5. PRE-ARRIVAL OPERATING PROCEDURES

5.1 Flight Assignments

The Chief, AOD shall ensure that the schedules of flight assignments are issued well in advance

of flight arrival.

5.2 Flight Schedules

Scheduled flights are listed in the winter and summer schedules furnished by the Airline

Operators Council (AOC).

Non-schedule or extra flights on the order hand shall submit Notices of Arrival to AOD) These

documents shall be the basis for the preparation of Flight Assignments.

5.3 Boarding Team Composition

The regular composition of the boarding team is as follows:

v. One (1) Boarding Officer

v. One (2) Customs Inspector

V. Two (2) or more Customs Guards to act as Commissary, Baggage. Ramp, Export, Transit

and Mail Guards as necessary and subject to additional personnel based risk factors.

Baggage Guards may deal with incoming and outgoing baggage.

5.4 Master of the Boarding Team

Thirty minutes prior to the ETA of a flight the assigned boarding officer shall master his team at
the vicinity of the arrival bay or in AOD office in order to:

V. Check attendance.

• Inspect uniforms and fitness for duty of personnel.

V. Conduct briefing on any available flight information to include any general or specific

instructions.

5.4.1 Any member of the boarding team shall not be allowed to assume duty under

any of the following conditions. USIN,

v. Under the influence of liquor.

• Incorrectly dressed.

Not in physical condition to perform his function.

• Carrying firearms.

5.5 Replacement of Team Member

If any member is unable to assume duty pursuant to 3.4.1 the Boarding Officer or in his absence

the hext in rank shall immediately report the matter to the chief, AOD or the duly designed Duly

Officer for the proper replacement.

6. ARRIVAL OPERATING PROCEDURE

6.1 Aircraft/Flight Identification Code

(Listed in Annex A) Is the Identification Code which is being used in the Aircraft Arrival display

board and monitors. Also included in this Annex is soine useful information on aircraft

identification

6.2 Submission of Decument

Before any passenger disembarkation baggage and/or cargo unloading is permitted, certain

documents are presented by the flight purse or responsible and competent member of the crew

to the Customs Boarding Officer. These are needed for Entry before any person or thing is

permitted to be landed.
6.2.1 General Declaration

See Sec. 1105) Containing the following information of the aircraft owner or operator, aircraft

registration marks nationality and flight number

The General Declaration shall contain:

7. Point of Clearance and the entry and date of arrival

• Customs Clearance at the last airport of departure

Itinerary of aircraft and departure date from each airport of call

v. Names and Nationalities of crew members

6.2.2. Passenger Manifest

Names and Numbers of passengers

Their seat numbers

V. Boarding and destination airports of passenger

6.2.2 Cargo Manifest (include Transit Care Manifest

Airwaybills

7. Brief details of consignments

63 Clearance to Unload

Upon receipt of the above documents and with the concurrence of the Medical Officer of the

Bureau of Quarantine, Department of Health (DOH). Customs Boarding Officer sid e

clearance to disembark passengers and unload baggage and canzo

6.4 Disembarking of Passengers and Crew

The boarding teams are to ensure that no passenger or crew member disembark other than this.

the designated disembarkation channels. At NAIA, the only disembarkation channels allowed arc

the tubes connecting the plane to the terminal. It may happen however, for some special flight

that passengers and crew are disembarked on the airport tarmac and into waiting vehicles. In

these cases, the boarding team must ensure that all passengers and crew are conveyed directly 12
the designated Customs arrival clearance area.

6.5 Unloading of Check-In Baggage

It is the duty of Customs baggage Guard to ensure that the baggage is conveyed, without

mference, directly to the conveyor belts and transported into the Customs Arrival Area

6.6 Unloading of Cargo

In addition to passenger and passenger's baggage, the aircraft may carry regular carge, which

must be conveyed to the designated Customs Public Bonded Warehouse

Annex C contains the warehouse assignment of aircraft calling at NAIA (Customs Guard must be

alert to detect any unmanifested cargo or erroneously manifested cargo ile on the manifest but

not on the aircraft. They must oversee the cargo from aircraft side to the warehouse, until

properly receipted by the warehouse receiving personnel.

Special attention should be given to human remains as cargo.

1. AIRCRAFT SEARCH PROCEDURE

Aircraft search is a procedure for detection for all articles which appear to be alien or out of

place in an aircraft. For customs purposes it is to search for and find any uncustomed articles that may
concealed on the aircraft. Annex B provides further detailed information.

7.2 Type of Search

7.2.1 Purpose

• Routine Search - When an aircraft is not under specific suspicion or the search is not as

a result of any derogatory information report; to ensure that no articles are left by

Normal Panadure.

passengers.

Positive Search - When the aircraft is under specific suspicion a result of a derogatory

information report of dutiable and/or forfeitable articles concealed on the aircraft.

7.2.2 Methodology
Normal search

• Routine Method - search is limited to parts and areas within sight, view and reach; no

parts of the aircraft are detached or unscrewed.

Semi-rigid Method - search includes the removal of parts or paneling within reach and

when the derogatory information report pin-points the location of the dutiable and/or

may need assistance of maintenance

forfeitable articles concealed in the are

personnel of the airline.

Rigid Method - search of all areas of the aircraft including exter

and cargo holds. Periodically conducted on aircral

luding external areas, the underbelly

coming from. Or transiting through

specific derogatory information report

high-risk count

"6"ISK countries, or targeted as a result of a nonspecific derogatory information

me location of uncostumed or prohibited articles concealed on the aircrants

wherein the location of uncostumed or prono

known. A search of this depth requires assistance of suitably qualified flight

ground maintenance engineers.

7.3 Target for Search

• Airlines with past records of smuggling

Airlines whose employees have past records of smuggling

• Flights from countries / airports known to be sources of highly dutiable / taxable and / or

prohibited drugs and other anti-social articles.

Flight transiting through countries / airports known to be sources of highly dutiable/

taxable and / or prohibited drugs and other anti-social articles.

• Flights covered by derogatory information or intelligence reports to be carrying dutiable/

forfeitable articles concealed on the aircraft.

. Flights from foreign airports without an Advance Notice of Arrival

7.4 Administrative preparations

7.4.1 Division shall maintain in suitable forms:

V. Flight Risks Profile

✓ Profile on Detections / Seizures of Uncostumed Itenis from Aircraft

• Profile on Detections / Seizures of Prohibited Drugs from Aircraft

• Profile Detections / Seizures of other Anti-Social Articles from Aircrafts

. Cabin Configuration of all aircraft calling at the NAIA.

7.4.2 Purpose - Division shall maintain at leased ten (10) sets of to

search to include: SPF,M,S,,GF

ts of tool kits for Aircraft

V. Screw-driver

1. Philips Screw-driver

V. Flash light

V. Mirror with extending handle

V. Snap-type Fastener locks

v. Hand-held or lapel radios, when available, on an issue-and-return basis.

. At least one available camera

. Fully stocked Narcotest kits.

for the

7.4.3 A supply of forms indicating Aircraft Search Points (Check Lists

various types of aircraft operating through NAIA.

7.5 Operational Procedures

7.5.1 Pre-arrival Phase

• The chief, AOD, or his Operations Assistant prepare the assignment of the Search

Teams/s, as the need arise.

• The Search Team Leader assembles the Team thirty (30)minutes before the arrival of

target aircraft to:

Request for Airline representative, as witness.

CHIEF AODIOA

• Request for Flight / Ground engineers from airline maintenance, if needed.

I prepare a

v. Check serviceability of tools & equipment, including radios

Search Team Lea

assemb

V. Inspect team for:

(30 m

Attendance

arrnal

aurora

Appropriate dress

• Serviceability of tool kits and other equipment fitness of personnel

7. Conduct briefing on available intelligence.

Assign work groups to specific areas and issue their Aircrafts Search Points Lists.

7.5.2 Arrival Phase

1. The Team Leader shall ensure that the strea in which the aircraft is parked, 15

all authorized personnel vehicles.

11. After disembarkation of passengers, team elements/members proceed to assigned arcu

1. Units report to the Team Leader, their location, in readiness to proceed with the search.

de Team Leader issues the order to proceed with the search;

(Refer to Annex B. Aircraft search points)

Search Team elements / members proceed with the search in accordance with the search

in accordance with their Check List. If the search should result in negative findings, each

reporting unit member will complete the Check List report and submit same to the

Team Leader

Should uncustomed items be found, the unit / member shall immediately inform to the

Team Leader who should proceed immediately directly to the area and evaluate the

situation.

1. The duty collector should be informed in the event of an initial positive finding.

V. If a camera is available, photographs of the item in its concealed positions should be

taken where possible.

Items found should be retrieved from concealment under the direct supervision of the

Duty Collector / Chief, AOD / Search Team Leader.

V. Upon and during retrieval, photographs of the item should be taken.

V. Items retrieved from concealment shall be placed in a single bag / container and taped /

sealed.

Taped / sealed items should be taken and, after all necessary documentation has been

completed, released to the In-Bond Section, Baggage assistance Division, under Held

Baggage Receipt (HBR). Special arrangements for custody will sometimes be in force for

certain items e.g. Narcotics (these are often handled by NARCOM or other competent
agency High value goods may be deposit in the Collection Division safe.