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THE BUSINESS PERSON’S

GUIDE TO HUMAN RIGHTS


RISK ASSESSMENT
October 2016

What is it, Why do it, How to get it done, and What to do with it.

Mark Wielga
wielga@nomogaia.org

Dr. Kendyl Salcito


salcito@nomogaia.org

1625 17th St
Denver, CO
www.nomogaia.org
Contents
An Introduction to Human Rights Risk Assessment ................................................ 1
What is a Human Rights Risk Assessment? ......................................................... 1
When is an HRRA is needed? .............................................................................. 1
How to have an HRRA performed ....................................................................... 2
Content of the HRRA Report ............................................................................... 4
How to use an HRRA ........................................................................................... 5
Examples of HRRAs: How HRRAs Could Be Used .................................................... 6
Certification of Equatorial Palm Oil’s Palm Bay Plantation in Liberia................... 6
Investment in Myanmar’s Thaton Gas-Fired Power Plant ................................. 10
Further Information ............................................................................................. 12

NomoGaia is a non-profit think tank devoted to making business and human rights work. We do
not contract with business. However, we are happy to help any party, governments, academic
institutions, NGOs or businesses, with finding additional resources to assist them with HRRA.
More information can be found at www.nomogaia.org.
An Introduction to Human Rights Risk Assessment
This Guide is meant to be a short worldwide struggles. Using human rights as
explanation of what a Human Rights Risk a guide opens up powerful insights into what
Assessment is and how a company can use really matters to people – what drives them
it. Business and Human Rights is a new, to protest a project, or embrace it. Making
complex and often confusing area. An use of the accumulated wisdom embedded
enormous amount of background in human rights is called “using the human
explanation on business and human rights is rights lens,” which is useful for both
readily available.1 This Guide does not investigation and for analysis. HRRAs use the
attempt to provide all of that information. It human rights lens.
assumes that the reader has general
Human rights risk is the risk that
familiarity with the UN Guiding Principles on
rightsholders will have their rights violated,
Business and Human Rights (the “UN Guiding
impeded or curtailed.
Principles”), which has become the
recognized global standard. This Guide also Human Rights Risk Assessment (“HRRA”)
assumes that the reader is a business person is an investigation and analysis that
who needs to know about identifying and determines the human rights risk present in
understanding human rights risks in a a business operation. The subject of the
business operation. The Human Rights Risk analysis is a single business operation, such
Assessment is a specific tool for that use. as a factory, mine, plantation or pipeline.
“Risk” refers both to the probability that
What is a Human Rights Risk Assessment?
human rights will be negatively affected and
Human rights are principles defined in
the magnitude or gravity of the human rights
international human rights treaties and
impact.
conventions to protect human dignity. The
UN Guiding Principles are, at a minimum, For HRRAs, the organizing principles and
directed toward the rights contained in the standards of judgment are the
International Bill of Rights2 and the core internationally recognized human rights
conventions of the International Labour themselves.
Organization. Those rights have been further
When is an HRRA is needed?
defined in international law, in treatises and
An HRRA is useful whenever a business
by the United Nations. All human rights are
needs to know the human rights risks
held by humans who are, therefore, called
present in a business operation. The
“rightsholders.”
following are examples of various business
Human rights are a crystallization of entities as they face a need to evaluate risks:
centuries of learning addressing crucial,

1 2
See, for example, The Business and Human Rights Which includes the Universal Declaration of Rights,
Resource Centre https://business-humanrights.org/ the Covenant on Civil and Political Rights and the
Covenant on Economic, Social and Cultural Rights.

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 A company conducting due diligence for credit creates significant social, political or
the acquisition of, or merger with, a environmental risks.5 Others look at the
target company; strength of the political and economic
 A bank considering making a loan to a systems where the Operation is located, as
borrower, particularly a project finance well as political risks associated with the
loan; borrower and its owners. An investor,
 An insurance company underwriting a especially a “socially responsible” investor,
policy, particularly of political risk or a potential acquirer may respond to
insurance; complaints about a Company’s Operation.
 A company deciding whether to certify Such processes amount to a screening
a supplier as an approved member of its process which can conclude that an
supply chain; Operation needs further scrutiny and that
 A government agency determining this should include a human rights analysis.
whether to approve a company to be a The human rights lens considers potential
government supplier or contractor;3 adverse impacts to human rights related to
 A multilateral or national development the Operation which will become the
financial institution or national credit responsibility of the Interested Third Party if
agency determining whether to make a the transaction is consummated or
loan or provide political risk insurance; certification awarded.
and
How to have an HRRA performed
 An investor seeking further information
An HRRA is usually performed by an
on a company’s operations.4
outside consultant. This is because few
While the details differ, in each case there is companies have in-house personnel with the
a “Company” with an “Operation” which the specific expertise needed to effectively apply
subject of scrutiny, as well as an “Interested the human rights lens. Also, the analysis
Third Party.” These are the terms used must be objective – unbiased and
below. uninfluenced by loyalty to the Company or
its personnel. An expert consulting firm is
To determine if a human rights
selected by the Interested Third Party.
investigation is needed for a particular
Depending on the specifics of the situation,
Operation, the Interested Third Party applies
the Company may have the right to consent
an initial screen. Many banks have systems
to the firm being hired, paying for the HRRA
in place to determine if a particular loan or

3
For this example and the next, we are not what is really going on through normal corporate
addressing business people, but government channels. For these situations, the company, often a
officials. However, the points below, in substance, regional or the international headquarters, will want
address this situation as well. an impartial and accurate analysis of the risks. An
4
Another situation is one in which the company HRRA will help get this. In this situation the HRRA is a
itself desires deeper information on one of its own form of human rights due diligence under the UN
operations. For a company with an existing Guiding Principles.
5
operation subject to human risks complaints, there is For example, the International Finance
often no easy way to get accurate answers as to Corporation’s categorization of A, B and C loans.

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while the Interested Third Party hires and uncovered, even if they have not otherwise
directs the firm. The consulting firm’s human been reported or have not yet matured into
rights assessors are given direction as to the organized complaints.
needs and goals of the Interested Third Party
The Human Rights Assessors are then
for the assessment. However, it is important
given information about the Operation and
to give the Human Rights Assessor leeway to
the Company. As is the case with auditors,
uncover human rights problems that may
withholding, obscuring or misrepresenting
not be known or suspected. One of the
information to the Human Rights Accessors
benefits of the human rights lens is that it
is a serious violation of law and ethics.
allows for human rights problems to be

The Human Rights Assessor desktop mapping and political risk assessments and
analysis is thorough. The operating context other studies. After reviewing corporate and
of the project is reviewed from all angles contextual literature, preparing interview
relevant to human rights. The political, social approaches, and identifying potentially
and economy background and current state salient rightsholder groups, Human Rights
of the locale is studied. Recent and ongoing Assessors then visit the operation. The site
conflict and disputes are reviewed. New visit will include (independent and company-
reports and NGO stories are reviewed along led) tours of the operation itself (or its
with extensive materials gathered by or on planned location if it is not yet built) as well
behalf of the company in preparing for the as engagement with the local communities
project. These can include environmental and rightsholders. Depending on the scale of
and social impact assessments, stakeholder the project, the budget and the time limits,

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further site visits may be necessary. There is arising from the risk is stated, taking into
inevitably a need to follow up on the findings consideration the number of people affected
of the site visit, and so further Company and the degree to which their rights are
information will be required. Other infringed. The probability that the rights will
stakeholders, such as governments, trade be violated, impeded or curtailed is also
unions and NGOs may be contacted. reported. The cause of the risk and its
connection to the Operation are explained.
Content of the HRRA Report
The combination of these important,
The HRRA Report is delivered to the
clarifying elements results in a clear and
Interested Third Party and may be shared
useful expression of human rights risks.
with the Company. It contains a brief
description of the Operation and its political, Because there are over 40 core human
social and economic context. Human rights rights, which interact in complex ways, there
risks related to a company can occur when a are always a plethora of theoretically
government has failed to respect, protect or possible, small ways that a business
fulfill human rights. The existence of such operation can impact them. The HRRA is
governance gaps are explained. designed to be practical and targeted--it is
not concerned with minutiae or the merely
Human rights risks are reported in detail
hypothetical. Its goal is to identify clearly and
where they are found to be salient.
distinctly important rights risks with a
Reporting will identify both the human rights
significant probability of occurring.
at risk and the corresponding rightsholders
at risk. The impact or magnitude of the harm The HRRA also includes risks whose
probability is certain. These would include
actual, ongoing human rights impacts in
operations that are up and running, for
FOR EACH POTENITALLY IMPACTED which no prediction need take place. They
RIGHT, A HRRA STATES: also include situations when the national
and local context of a planned Operation has
1. THE RIGHT OR RIGHTS;
attributes that will interact with the
2. RIGHTHOLDER GROUPS; operation to generate inevitable human
rights risks, such as exacerbation of extreme
3. IMPACT (HOW MANY PEOPLE poverty, political unrest or entrenched bias
AFFECTED AND DEGREE OF IMPACT); against a social group.
4. PROBABILITY (THE RIGHTS HRRA is designed to identify human
WILL BE VIOLATED, INFRINGED OR rights risks quickly and efficiently. As such, it
CURTAILED); is not a comprehensive, final or definitive
human rights analysis. While, in some
5. CAUSES (OF THE RISK); AND situations an HRRA may contribute to
6. CONNECTION TO OPERATION. Human Rights Due Diligence as defined by
the UN Guiding Principles, it is not designed

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or intended to completely satisfy that concerns that could imperil the Interested
requirement. Human Rights Due Diligence is Third Party’s reputation. In contrast, an
an ongoing process and, depending on the entirely exculpatory HRRA will indicate that,
operation and its context, may require in- from a human rights standpoint, the project
depth analysis and operational responses. should clearly move forward. The Interested
The HRRA may be able to initiate or assist Third Party can then act in accordance with
Human Rights Due Diligence. those findings and with its analysis as a
whole. In many cases the results of the HRRA
How to use an HRRA
will be mixed, for example the human rights
The HRRA report delivered to the
risks identified, but their impact limited.
Interested Third Party is to be used as an
input into the decision processes listed in Sometimes the HRRA will initiate further
Section III, above. The HRRA does not make due diligence. An HRRA can be presented to
recommendations about business decisions, the Company, which may have the time and
such as whether a company should be incentive, to make an effort to fix the
certified as a supplier or whether a project problems identified, materially reduce the
should receive a loan. It is up the Interested human rights risk, and then reestablish a
Third Party to evaluate the HRRA’s relationship with the Interested Third Party
conclusions as they are relevant to its after the risk has been mitigated. In those
decision, based on its own values, judgment cases, the human rights assessor may be
and risk tolerance. kept on to assist the Company with the
remedial actions or asked to return to
In some cases, the results of the HRRA
reassess the Operation after changes have
will be so clear that the decision is easy. An
been made.
HRRA may identify grave human rights

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Sample HRRAs: How HRRAs Can Be Used
What do HRRAs look like? We have provided two examples in the Appendices. These are real
HRRAs which consider actual operations and human rights risks. We will summarize them and
walk through how they can be used.

Certification of Equatorial Palm Oil’s Palm Bay Plantation in Liberia


The HRRA described here is real, the applicant has been subject to a complaint
Interested Third Party, CloverGreen, is before the Roundtable on Sustainable Palm
fictitious. Equatorial Palm Oil and its Palm Oil (an international palm oil industry group)
Bay Plantation are the Company and the and that complaint has not been completely
Operation. Both are real. resolved.
CloverGreen is a large, multinational Equatorial Palm Oil’s Palm Bay Plantation
consumer goods company based in Europe. in Liberia has made an application to be an
It uses palm oil in many of its foods, approved palm oil supplier to CloverGreen.
cosmetics and household products. It has a As part of the screening process, it is noted
Human Rights Policy which states that it that Liberia is on the list of countries in which
respects human rights and that one element palm oil production has been especially
of this respect is its human rights due controversial. In addition, a complaint
diligence, which it conducts on major regarding land grabbing was made by a
suppliers before they can be certified. Part of community in Liberia against the Palm Bay
the certification process includes a screen to Plantation. That complaint was determined
determine if the would-be supplier should to have merit. Equatorial Palm Oil’s Palm Bay
undergo an additional human rights review Planation raises three red flags, and so,
process. Because palm oil has been subject under CloverGreen’s screening procedures,
to vociferous human rights criticism, palm oil it must undergo an additional human rights
raises a red flag in the screening process. review. Equatorial Palm Oil has the option of
There is a short list of countries in which either being rejected as a supplier or being
palm oil plantations have been particularly subject to this further review, which includes
controversial, which also raises a red flag. a Human Rights Risk Assessment. Equatorial
Another red flag is raised if the supplier Palm Oil agrees to the review.

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Figure 1 A palm oil worker atop a full truck of "fresh fruit bunches"

The B&HR Consulting Firm (which is Kuala Lumpur Kepong Berhad, a Malaysia-
fictitious) is selected by CloverGreen to do based multi-national conglomerate with a
the review.6 B&HR performs background market capitalization in the billions of
research on the human rights situation in dollars. B&HR also reviews the many public
Liberia. It reviews the government’s complaints against the large palm oil
Concession Agreements with Equatorial companies moving into Liberia, including the
Palm Oil and the other large palm oil complaints formally lodged with the
plantations. It discovers that Equatorial Palm Roundtable for Sustainable Palm Oil.
Oil is majority owned and controlled by

6
The Palm Bay Plantation HRRA was performed by Equatorial Palm Oil did allow access graciously
NomoGaia, a non-profit think tank. It was conducted cooperated in the assessment and commented on
as pure research and it was not commissioned, the draft HRRA.
requested or funded by Equatorial Palm Oil.

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Figure 2 - A palm oil worker carrying a "fresh fruit bunch'

B&HR conducts a site visit. At the Palm Risk Assessment is completed and supplied
Bay Plantation, BH&R personnel review to CloverGreen.7
company information and interview
Most of CloverGreen’s concerns with the
employees (including field workers),
Palm Bay Plantation stem from the repeated
contractor employees (who, management,
and vociferous complaints over land
office and mill workers, teachers and
acquisition and resettlement. These “land
clinicians. They also meet with government
grab” complaints are not unusual when large
officials, union officials, opposition NGOs,
scale agriculture moves into a low
ex-employees, community representatives
governance country like Liberia. The HRRA
and members of nearby communities. After
did consider and address the land grabbing
these interviews, the B&HR human rights
allegations, but found that the complaints
assessors obtain follow up information from
against the Palm Bay Plantation had
numerous parties, including the company
subsided and that Equatorial Palm Oil had a
and the government. The entire process is
new policy of free, prior and informed
completed in six weeks. The Human Rights
consent of communities before land was
added to the Planation. The land grab

7
The actual NomoGaia Human Rights Risk
Assessment is available for download at
www.nomogaia.org

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situation was in flux, but there was residual BH&R identified the rights affected
anger in some of the local communities, (Right to Favorable Working Conditions,
elements of which dated back to the forced Right to Just Remuneration, Right to
relocations by a predecessor of Equatorial Housing) and the impacted rightsholders
Palm Oil in the 1960s. Most community (employees, employees’ families, contact
members welcomed the plantation and the laborers). They determined that the impacts
jobs it brought. The land grab situation was varied from medium to high, affecting
decidedly mixed. hundreds of people. The probability of these
impacts was certain, because the rights were
The human rights assessors used the
currently and obviously being degraded.
human rights lens and considered other
Adverse impacts were certain to continue
rights which had neither made headlines nor
into the future unless Equatorial Palm Oil
were the subject of formal complaints. They
changed how it operated. The cause of the
discovered that a number of human rights
rights violations was the company itself, not
related to labor were at risk. For example,
some external force manipulating the
the personal protective equipment needed
company. The human rights impacts were
for safe use of toxic chemical were not
entirely the fault of Equatorial Palm Oil.
sufficiently available or used, violating the
workers’ Right to Favorable Working Labor Rights were not publicly reported
Conditions. Worker housing, needed to be a problem before the HRRA was
because the plantations are large and conducted. CloverGreen has strongly
transportation to the fields is difficult, was worded policies about how it respects labor
substandard, with two families unhappily rights in its supply chain. Labor rights are
sharing a house built for one, no sanitation included in its certification program for
facilities, no safe drinking water and no major suppliers. The HRRA’s finding leads
electricity (as promised in the company’s CloverGreen to conclude that Equatorial
Concession Agreement with the government Palm Oil’s Palm Bay Plantation cannot be
and its Collective Bargaining Agreement with certified as a CloverGreen supplier and
the Union). The housing situation alone was CloverGreen will not purchase its palm oil.
a cause of significant unrest. Worse, the CloverGreen so states to Equatorial Palm Oil.
great majority of field workers were not However, CloverGreen also informs
categorized or treated as employees -- who Equatorial Palm Oil that the labor rights
receive benefits, union representation and infringements can be reversed. As it appears
labor law protections -- but were considered to be doing with land acquisition, Equatorial
subcontractors, who receive no benefits and Palm Oil could change its policies and
painfully low wages (below the “extreme procedures in order to respect labor rights.
poverty” level). This system appeared to be In that case, Equatorial Palm Oil may reapply
an intentional avoidance of the national for certification as a CloverGreen supplier.
labor laws.

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Figure 3 A rubber plantation worker, uninformed about World Bank development plans

Investment in Myanmar’s Thaton Gas-Fired Power Plant


Both the HRRA and the Interested Third corporate environmental impacts is in line
Party are real in this case study, but the with the institutional mission to reduce
funding model is unique, which is how this poverty, as environmental degradation
HRRA can be made public. NomoGaia affects the world’s poor disproportionately.”
conducted the HRRA of the proposed Thaton To this end, “Key aspects related to the
Power Plant project on behalf of the World Bank’s environmental footprint include the
Bank. However, the World Bank did not following: energy, emissions, effluents and
commission the HRRA and the Thaton plant waste, and procurement practices (including
did not fund it. NomoGaia’s independent supplier environmental assessment, supplier
donors funded the study, and the World assessment for impacts on society, and
Bank accepted the HRRA and its findings. supplier human rights assessment).”
The World Bank is a multilateral Thaton is a 65-year-old gas-fired power
development bank dedicated to poverty plant in Mon State, Myanmar, seeking
reduction worldwide. The World Bank’s funding for a much-needed upgrading.
Corporate Responsibility Program aims to Historically the Thaton power plant has
mainstream sustainability throughout the supplied energy primarily to a privately
institution, and its infrastructure owned tire factory, which sells products to
investments are guided by a Sustainability neighboring Thailand. The refurbished plant
Framework that was updated in August will produce twice as much energy with the
2016. In its 2015 “Sustainability Review,” the same amount of fuel, presenting
World Bank observed that “reducing its own opportunities for power to be supplied

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beyond the industrial sector. The decision to The NomoGaia assessors conduct a site
refurbish Thaton was jointly made by the visit. They meet with government officials,
Government of Myanmar and the World government opposition, NGOs, current
Bank, in light of its rural location, its age and employees, community representative and
inefficiency, and its existing connections to members of nearby communities.
the (generally limited) electric grid. To NomoGaia finds workforce safety protocols
secure funding for the upgrade, Thaton was unenforced, local residents uninformed
subject to the World Bank’s Environmental about upgrades, and a consistent
and Social Safeguards, including an affirmation that no consultation had been
environmental and social impact assessment conducted in Karen language (the language
process. Because the power plant is located of local residents) or with Karen leaders, who
in an area with an extensive history of recently signed a ceasefire with the
conflict with government, and where a government. After these interviews,
peace agreement hinged on an array of NomoGaia human rights assessors obtain
benefits flowing to ethnic minority follow-up information from numerous
populations, it was agreed that an additional parties, including the World Bank. The entire
review, explicitly considering human rights process is completed in six weeks. The
was required. This was the trigger for the Human Rights Risk Assessment is completed
stand-alone human rights risk assessment and submitted to the World Bank.
performed by NomoGaia.
The Thaton project is overseen by engineers.
NomoGaia is encouraged but not As such, the socio-political risks, including
financially supported to conduct the review. those pertaining to conflict, health risks and
NomoGaia performs background research inequitable distribution of benefits, had not
on the human rights situation in Myanmar, been fully considered. The human rights lens
Mon State and the Thaton vicinity, finding brought into focus rightsholders that had
that the power plant came under direct been considered by the World Bank
rebel fire at least three times in its history, (employees experiencing unsafe working
and finding that on-site chemical storage conditions) as well as those that had not (e.g.
was insufficient to prevent hazardous local residents not receiving employment
materials from flowing downstream into opportunities, access to electricity,
neighboring residents’ rice paddies. It opportunities to participate in public
exposes additional relationships between discussions about infrastructure
the power plant and a military-run prison development, information about health risks
complex within the state, which is a likely associated with construction on a
recipient of additional electricity, as well as a brownfields site). Potentially impacted rights
workforce demographic makeup that is not included the right to health, public
representative of the local area, being participation, nondiscrimination, and, if the
predominantly ethnic Burman in a Karen- terms of the power agreement failed to align
ethnic area. with the new peace agreement, risks to
security of person from renewed

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Figure 4 "Safety First" at the existing deteriorated power plant

conflict. NomoGaia identified the probability “substantial” environmental and social risk.
of impacts ranging from high to certain, with The project is said to be on track for
impacts ranging from high to extreme (in the completion in 2017, now benefitting from
case of potential renewed conflict). Aside additional social oversight by the World
from labor, none of these risks had been Bank and linked into a broader “National
investigated before the HRRA was Electrification Plan” that explicitly
conducted. In addition to the human rights incorporates “off-grid” communities into
risks identified in the HRRA, risk plans for electrification. The World Bank
management strategies were proposed. moved forward with the investment and is
now better positioned to identify, validate
The World Bank validated NomoGaia’s
and manage ongoing problems of land
findings through an internal review process
confiscation and weak social engagement.
and incorporated additional benchmarks
into project development, recognizing

Further Information
Human Rights Risk Assessment uses the power of the human rights lens to get answers that
businesses need. It allows a third party, which must judge a company’s operation, to make a
genuinely informed decision. HRRAs have multiple uses for different users in various situations,
but they all boil down to the same root: does this company’s operation pose risks to human
rights?

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