1.

When canned software is used for systems acquisition, the conceptual design phase
of the SDLC
A) involves a make-or-buy decision.
B) is combined with the physical design phase.
C) is eliminated.
D) is the same.

2. When canned software is used for systems acquisition, the physical design phase of
the SDLC
A) does not involve designing and coding, although modifications may be made.
B) is combined with the conceptual design phase.
C) is eliminated.
D) is the same as for developing custom software.

3. When canned software is used for systems acquisition, the implementation and
conversion phase of the SDLC does not
A) involve the documentation step.
B) require the company to have trained IS personnel.
C) require the develop and test software step.
D) include A and C above.

4) Identify one major drawback that is frequently associated with canned software.
A) A commercial software development company develops it.
B) Canned software is sold on the open market to a broad range of users with similar
requirements.
C) Canned software may not meet all of a company's information or data processing
needs.
D) Canned software may offer easy availability and lower costs.

5) When a systems vendor provides both the software and hardware needed to run a
system as a package, this is known as
A) a turnkey system.
B) cloud computing.
C) an application service package.
D) canned software.

6) The reasons for ________ are to simplify the decision-making process, reduce errors,
provide time savings, and avoid potential disagreements.
A) leasing
B) outsourcing
C) prototyping
D) sending out a request for a proposal
7) ________ is a performance evaluation approach that evaluates systems based on the
weighted score of criteria and points.
A) Benchmarking
B) Point scoring
C) Prototyping
D) Requirements drafting

8) There are frequently many canned software packages are available. However, many
companies choose to develop their own software. Why?
A) An organization may have unique requirements that are not addressed by canned software
packages.
B) Canned software packages are often less expensive than software developed in house.
C) The organization's size and complexity necessitates the in-house development of software.
D) A and C above are correct.

9) Which of the following is not a guideline that should be used to select an outside, custom-
system developer?
A) The outside developer should have an in-depth understanding of how the company
conducts its business.
B) The outside developer should have experience in the company's industry.
C) The outside developer should possess a good understanding of business in general.
D) The outside developer should be able to complete the system independently, without
requiring frequent contact to ask questions.

10) Firms should consider developing custom software only if

A) it will be used for critical functions like accounts receivable.
B) it will contribute to development of a significant competitive advantage.
C) the firm has the necessary expertise available in-house.
D) the available canned software is very expensive.

11) ________ refers to involving users in the development, control, and deployment of
information systems.
A) Amateur user computing (AUC)
B) Competitive intra-organization systems development approach (CIOSDA)
C) End-user computing (EUC)
D) Novice information systems development (NISD)

12) Which of the following is not a benefit of outsourcing?

A) access to greater expertise and more advanced technology
B) greater control
C) improved development time
D) lower costs
13) Why might outsourcing cause employee resistance?
A) Outsourcing often allows a company to better use its assets and scarce resources.
B) Outsourcing can lower a company's overall IS costs.
C) Outsourcing often facilitates downsizing.
D) Outsourcing helps eliminate the peaks and valleys of system usage.