Professional Documents
Culture Documents
Kellie Canet
OGL260- Module 5
If you are from the Pacific Northwest there are a couple of brands that are staples in your
world, Nordstroms is one of these. For many the semi yearly sale brings joy and for others
walking around and admiring all the lovely clothing masterpieces can fill hours of a day.
However, Nordstroms was not always the fashion icon it is today, founded in 1901 by two Seattle
men, it was a shoe store and not until the 1960’s did the next generation of leaders expand into
womens clothing (Tyler, 2019). Ten years later Nordstrom went public and has now reached
international markets to serve shoppers across the globe (Nordstrom, 2020). Through
examination of their history, defining business and financial risk and how COVID-19 up ended
stability. We will have a better understanding of how Nordstrom stacks up in terms of the impact
of COVID-19.
Based out of Seattle, Washington Nordstrom was founded on the belief that, “Success
would come by only offering customers the very best service, selection,quality and value”
(Nordstrom, 2020). The two founding men, one a shoe maker, Carl Wallen and the other an
immigrant from Sweden, John Nordstrom opened their first store on Pike Street. Seeing the
success of their shoe stores they acquired Best Apparel in 1963, now run by the second
generation in the Nordstrom family (Tyler, 2019). This had some risk, knowing that whatever
venture the firm takes on could have an impact on the firm's revenues and potentially greater
volatility in stakeholders shares, while not a publicly traded company at the time the company
was expanding into other markets. When examining the business risk Nordstrom was taking it is
important to note how we are defining business risk as, “The variation in a firms (Nordstrom’s)
earning” (Keown, Martin & Petty, 2020). Increasing their liabilities and debt and changing their
operating risk, they were now immersed in two markets. This risk paid off, the company went
NORDSTROM
public and expanded to international markets and is the parent company of several different
Now here comes COVID-19, the pandemic that none of us were prepared for and none
of us wanted to have to navigate. The year is 2020 and nothing is the same as it was twelve
months ago. No one knows what will happen next and that includes Nordstrom. In terms of
defining business risk there are four key components, stability of the domestic economy,
exposure to, and stability of, foreign economies, sensitivity to the business cycle and competitive
pressures in the firm’s industry (Keown, Martin and Petty, 2020). The stability of the market is
gone and the international market is just as volatile. The business risk has increased
exponentially. This year has turned a company that was not as sensitive to the business cycle as
defined above, into reporting a net earnings loss of 255 million dollars as of August 1, 2020
where a year before they had reported a net profit of 141 million dollars in 2019, this means that
shareholders lost 1.62 per share (Thomas, 2020). As a financial manager this is going to have an
impact on future growth and earning power. The company reported a loss of 370 million dollars
before interest and taxes given the pandemic, but was able to pay off 300 million dollars to its
creditors due to cost saving measures taken early on (Nordstrom Financials Q2, 2020). What this
tells us is that to minimize the impact on the firm the company attempted to reduce the operating
and financial risk they were facing. The semi annual sale was pushed back to Q3 and will aim to
recover some of the revenue loss due to COVID-19 as stated by COO, Erik Nordstrom (Thomas,
2020).
What does all of this mean for Nordstrom and the financial managers responsible for their
success? They will have to lean into what they set out to do, “Offering customers the very best
service, selection, quality and value” (Nordstrom, 2020). They are competing with other retailers
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to gain the attention of shoppers to help offset all the loss due to COVID-19. Aiming to set them
apart from the competition to help to stabilize the firm's financial risk. No one knows what the
rest of the year will bring, but one thing is for certain, by leaning into what they do best
Nordstrom will work to close the gap of the loss due to COVID-19 and aim to bring stability
back to the firm and minimize the risk it has become to be a retailer in 2020.
NORDSTROM
References
https://nordstrom.com/aboutus/history
Keown, A. J., Martin, J. D., & Petty, J. W. (2020). Foundations of finance: The logic and
Nordstrom Reports Second Quarter 2020 Earnings. (2020). Retrieved September 24, 2020,
from
https://investor.nordstrom.com/news-releases/news-release-details/nordstrom-reports-
second-quarter-2020-earnings
Thomas, L. (2020, August 25). Nordstrom's sales fall 53% as department store chain
suffers store closures amid pandemic. Retrieved September 24, 2020, from
https://www.cnbc.com/2020/08/25/nordstrom-jwn-reports-q2-2020-results.html
Tyler, J. (2019, January 04). Blake Nordstrom, a top executive and heir to the
department-store dynasty, has died. Here's how the Nordstrom family built their store
https://www.businessinsider.com/nordstrom-family-how-they-built-department-store-
empire-2019-1