English for Emails 2.

Dear Mr Prabang,
As we agreed, I am sending the
Unit 2: Sending and receiving contract as an _________________.
emails It is a PDF file.
Please let me know if you have any
Task 1 queries.
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Complete the sentences with the right word. Yours,

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Andrew Mortimer
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delete / send / attachment / open / CC / link

3. Hi Mustafa,
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1. You can _________ an email to one Here’s a ___________ to something I

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or more people. When you get an saw today:

email, you must _________ it before http://learnenglish.britishcouncil.org/e
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you can read it. With your email, you n/ielts-interview-skills/dont-get-over-

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can include an _____________ (like emotional.

a photo or document). Watch it if you can – it’s really
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2. If you do not want to keep an old funny!!!!!!!!

email, you can ___________ it. Enjoy!
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3. You can include a ____________ to a Hans

website in your email. If you are
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sending someone an email, and you 4. Dear Mrs Piano,

want your manager to see it as well, I am interested in applying for the
or

you can ____________ your post as Account Manager (ref.

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manager. 23JS56).
Could you please _________ me
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Task 2 further details?

With thanks,
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Complete the sentences.

Zara Hussein
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open / CC / attachment / send / link / delete

5. Hello everybody,
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1. Hello Sanjay, I must apologise. I gave you the

Could you please send the schedule wrong dates for this year’s
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to Mr Aziz at Bisco Ltd when it is conference in my email this morning.

ready? Please ___________ me, so So please ___________ that email as
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that I have the document as well. soon as you can. I will send you the
With thanks, correct dates soon.
Abdul Qadir Sorry again for the problem.
Managing Director Pietro

6. Hello Andy,
My computer is very slow this

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registered in England as a charity. http://learnenglish.britishcouncil.org/en/english-emails/unit-2-sending-and-receiving-emails 1
 morning. I’m going through my inbox, c) organise a meeting
but it’s taking about one minute just 4. Who has received the email?
to ____________ every email. And a) only you
attachments are even slower. What b) you and everyone in the Sales
can I do? Team
Regards, c) you, everyone in the Sales Team,
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Atul Hatem Trabelsi and Patricia

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Bartlett
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Task 3
You've received the email below. Read it Task 4
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and answer these questions about it. What do you select (in the email in Task 3)
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to do these things?
Reply | Reply to all | Forward | Delete
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Reply | Reply to all | Forward |

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From: Samir Delete | New proposal.rtf

To: Sales Team
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CC: Hatem Trabelsi; Patricia Bartlett 1. Open the attachment

Subject: RE: Meeting next week ________________________
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Attachments: New proposal.rtf (376KB) 2. Write only to Samir

________________________
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Hello Sales Team, 3. Put the email in your rubbish bin and
I’ve got an idea for next week – see the not keep it
or

attached file. I’d like to hear what you think ________________________

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about my suggestion. 4. Send the email to another person

I think Hatem and Patricia may be interested, who has not received it
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so I’ve copied them in too. Let’s talk more at ________________________

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the meeting next week. 5. Send an email to Samir, the Sales

Team, Hatem and Patricia
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Regards, Samir ________________________

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1. Who is the email from?

a) Samir
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b) Sales Team
c) Hatem Trabelsi
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2. What is the name of the attachment?

a) Sales Team
b) Meeting next week
c) New proposal
3. What does the writer want you to do?
a) contact Hatem and Patricia
b) read the attachment

©2016 British Council. The United Kingdom’s international organisation for educational opportunities and cultural relations. We are
registered in England as a charity. http://learnenglish.britishcouncil.org/en/english-emails/unit-2-sending-and-receiving-emails 2
Answers Reply
3. Put the email in your rubbish bin and
Task 1 not keep it
Delete
1. You can send an email to one or 4. Send the email to another person
more people. When you get an email, who has not received it
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you must open it before you can read Forward

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it. With your email, you can include 5. Send an email to Samir, the Sales
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an attachment (like a photo or Team, Hatem and Patricia

document). Reply all
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2. If you do not want to keep an old

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email, you can delete it.

3. You can include a link to a website in
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your email. If you are sending

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someone an email, and you want

your manager to see it as well, you
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can CC your manager.

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Task 2
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1. CC
2. attachment
or

3. link
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4. send
5. delete
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6. open
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Task 3
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1. a) Samir
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2. c) New proposal
3. b) read the attachment
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4. c) you, everyone in the Sales Team,

Hatem Trabelsi and Patricia Bartlett
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Task 4

1. Open the attachment

New proposal.rtf
2. Write only to Samir

©2016 British Council. The United Kingdom’s international organisation for educational opportunities and cultural relations. We are
registered in England as a charity. http://learnenglish.britishcouncil.org/en/english-emails/unit-2-sending-and-receiving-emails 3