Arms Library Strategic Plan (DRAFT)

2022-2027
Respectfully submitted for consideration and feedback by Chelsea Jordan-Makely,
Principle Consultant, renewedlibraries.org.

September 12, 2021

Our values:
 Accessible

 Welcoming

 Trustworthy

 Relevant

 Innovative

 Helpful

Our strategic priorities:

1. Everyone belongs.

 We don’t judge, and do our best to ensure that people of all backgrounds and
abilities feel welcome to visit and use our library.

 We offer personalized services in comfortable, dynamic spaces.

 We call people in through outreach and by having a presence in our

community.

 The library is a forum where people can gather, connect, and engage in
critical conversations.

 We present the realities of the times we’re living in while conserving local
history.
2. We’re responsive to change, and continuously improving.

 We help make sense of the world.

 We are leaders in adapting to new technologies and information.

 We experiment to stay fresh and alluring.

 Our patrons, friends, and partners help us to go the distance.

3. We love a good story.

 Books, reading, and readers’ advisory will always be our core.

 We collect feedback and stories to show how the Arms Library benefits our
community.

 We put our best foot forward with a recognizable brand and consistent
messaging.

 We spark imagination, but also help people to find reliable information.