Professional Documents
Culture Documents
Format of Internship Report
Format of Internship Report
MCB
BY
Wasim …..
Roll # FC…..
M.Com
Submitted in Partial Fulfillment of the
Requirements for the Degree of Master of Commerce
1
FACULTY OF MANAGEMENT SCIENCES
It is hereby certified that the report has been thoroughly and carefully read recommended to the
Faculty of Management Sciences for acceptance of Final Internship Report by WASIM Roll No
-------- .Session (201x- 201x) Morning in partial fulfillment of the requirements for the degree of
Master of Business Administration of National University of Modern Languages, Islamabad.
(Faisalabad Campus).
Date:
Supervisor Name:
Supervisor Signature:
Head of Department:
CHAPTER # 01
INTRODUCTION/BACKGROUND
CHAPTER # 02
ORGANIZATION STRUCTURE/HIERARCHY
MCB have strategy is to provides modified financial solution to the major section of its customer
base. The bank focuses on trading and middle market sector primarily for building risk assets and
trade related business. Leasing business is one which would not only provide more financing
options to the customers but is also expected to expand the asset base of the branches. MCB
caters to their needs of financing foreign and local trade, funds transfer and other seasonal
requirements. In array to meet the growing needs of its retail customers the Bank has recently
started full day banking in almost 400 branches covering more than 100 cities. MCB is break
new ground in introducing ATM facility in the country and currently the Bank has the largest
ATM network and ATM cardholder base. The MCB bank is fastest growing bank towards
becoming the leading bank in textile industry.
The main business sector of the MCB is to made commercial or industrial loans and provide best
quality services to their customers. In simple words MCB best domestic bank in Pakistan.
Fig. 2.1
Overall Organization Hierarchy Chart
Chain of
command
Chairman
President
General Manager
Regional manager
Chief Manager
Manager
2.2 HEAD OFFICE
I. I. CHUNDRIGAR Road of Karachi has same importance in Pakistan’s economy as of the Wall
Street in world economy. The following part working under MCB Head office is given below.
Administration
Human Resource
Corporate Planning & Budgeting
Credit Management
Investment Banking
Human Resource
Information Technology
Corporate Planning & Budgeting
Finance & Treasury
Law Division
International Division
check & Audit
Auto Finance is the power move that assists you in more ways than you ever imagined. It is
affordable, with lowest mark up, flexible conditions, easy processing and above all, no hidden
costs.
MCB personal Loan is simply cash facility extended for personal use. It offers a fixed
installment loan that provides you access to cash instantly without any collateral. Financing
available is up to 5 years.
Phone service is at your fingertips. Just dial our Call Centre from the comfort of your home or
office or wherever you happen to be. It offers basic banking services for your convenience,
eliminating the need for you to make unnecessary trips to your branch.
MCB pyara Ghar is a home finance product that lets you purchase, repair or construct your home
the way you have always wanted. Financing available is up to 20 years fro amount up to Rs. 20
million.
3.8 Smart Card
MCB now brings you MCB Smartcard a secure and convenient instrument of payment with
unmatched functionalities. It provides 24-hour direct access to your bank account. The
convenience and flexibility of MCB Smartcards will help you live a smarter life.
MCB proudly introduces MCB MOBILE BANKING. Now SMS anytime to get information
about balance and mini statements.
MCB is a running finance facility against your residential property. It offers running finance up
to 20 million with low mark up and BTF facility at competitive rate
3.12 Online
There are big networks of over 1100 + online branches in the country and growing. Providing
customers with 24/7 real time online transaction facilities.
Table 5.1
40
35
30
25
20
15
10
5
0
2012 2013 2014
Net profit margin is an indicator of how efficient a company is and how well it controls its costs.
The higher the margin is the more effective the company is in converting revenue into actual
profit. According the graph in 2013 the company is more effective as compare to 2011 and 2012.
70
68
66
64
62
60
2012 2013 2014
Gross Spread Ratio is an indicator of how efficient a company is and how well it controls its costs.
The higher the gross profit is the more effective the company is in converting revenue into actual
profit. According the graph in 2012 the company is higher as compare to 2011 and 2013.
Table 5.3
Fig. 5.3
14
12
10
8
6
4
2
0
2012 2013 2014
Shows that total income of the company. The higher the total income is the more effective the
company is in converting revenue into actual profit. According the graph in 2011 the company is
higher as compare to 2012 and 2013.
Table 5.4
Fig. 5.4
3.5
3.4
3.3
3.2
3.1
3
2.9
2.8
2012 2013 2014
Spread ratio shows that the interest earned and expenses happening during the financial year.
According the graph in 2011 the company is higher as compare to 2012 and 2013.
Fig. 5.5
7.8
7.7
7.6
7.5
7.4
7.3
2012 2013 2014
Indicates that the company earnings are low for the amount of assets. Return asset ratio measures
how efficiently profits are being generated from the assets employed. The graph in 2013 this
ratio is greater than but in 2011 and in 2012 this ratio is going to be low indicating that
inefficient use of business assets.
Table 5.6
Fig. 5.6
3.5
3.4
3.3
3.2
3.1
3
2.9
2.8
2.7
2012 2013 2014
Indicates that the company earnings are low for the amount of assets. Return asset ratio measures
how well profits are being generated from the assets employed. The graph in 2011 this ratio is
greater than but in 2012 and in 2013 this ratio is going to be low indicating that efficient use of
business assets.
Indicates that the company total equity is low for the amount of assets. Return on total equity
measures how well capital is being generated. The graph in 2011 this ratio is greater than but in
2012 and in 2013 this ratio is going to be low indicating that inefficient use of business assets.
Table 4.8
Fig. 5.8
0.866
0.864
0.862
0.86
0.858
0.856
0.854
0.852
0.85
2012 2013 2014
A debt ratio of greater than 1 indicates that a company has more debt than assets. But in 2011,
2012 and 2013 this ratio is less than one indicates that a company has more assets than debt.
Table 4.9
Fig. 5.9
2.9
2.8
2.7
2.6
2.5
2.4
2.3
2.2
2012 2013 2014
Indicates the amount of which earnings are available to meet interest payments A lower times
interest earned ratio as in 2013 means less earnings are available to meet interest payments and
that the business is more at risk to increases in interest rates
Table 5.10
Particulars 2014 2013 2012
Total Liabilities / Total 488,482,736 439,428,598 385,153,625
Shareholder /71225105 /63120371 /54120812
Fig. 5.10
7.15
7.1
7.05
7
6.95
6.9
6.85
6.8
6.75
6.7
2012 2013 2014
Indicates the extent to which the business relies on debt financing. A high leverage indicates
possible difficulty in paying interest and principle while obtaining more funding. But according
to diagram the company maintains the fixed level in this ratio.
Table 5.11
Fig. 5.11
0.8
0.7
0.6
0.5
0.4
0.3
0.2
0.1
0
2012 2013 2014
This ratio that if a bank went above it, the bank will be in bad situation and if the bank is below it
will be in a good situation. According to the graph 2013 means the bank running in good position
as compare to 2013 and 2012.
Table 5.12
Operating Cash Flow Ratio =Total Cash Flow from Operation / Current Liabilities
Operating Cash Flow Ratio = 58,701,161 / 473,676,156
Operating Cash Flow Ratio = .12 Times
Working for 2013:
Current Liabilities = Bills payable + Borrowings + Deposits and other accounts + Other
Liabilities
Current Liabilities = 8,201,090 + 361,671,877 + 43,612,813 + 11,675,122
Operating Cash Flow Ratio =Total Cash Flow from Operation / Current Liabilities
Operating Cash Flow Ratio = 78,148,082 / 425,160,902
Operating Cash Flow Ratio = .18 Times
Fig. 5.12
0.2
0.15
0.1
0.05
0
2013 2013 2014
It shows company’s liquidity in short term. If the operating cash flow ratio is less than one, it
means that the company has generated less cash over the year than it needs to pay off short term
liabilities as at the year end.
5.13 Dividend per Share
Total Dividend / No of outstanding shares
Table 5.13
Fig. 5.13
16
14
12
10
8
6
4
2
0
2012 2013 2014
Table 4.14
Working for 2014:
Particulars 2014 2013 2012
Net Income / Number of Share 16,872,126 / 760,215 15,665,403 / 15,323,227/ 628276.8
691104.5 = 24.38 Rs
Outstanding
= 22.19 Rs = 22.66Rs
Net Income = 6,872,126
No of outstanding shares = 7,602,150 /10 = 760,215
Earning per Share = 6,872,126 / 760,215
Earning per Share = 22.19 Rs
Working for 2013:
Net Income = 15,665,403
No of outstanding shares = 6,911,045 /10 = 691104.5
Earning per Share = 15,665,403 / 691104.5
Earning per Share = 22.66Rs
Working for 2012:
Net Income = 15,323,227
No of outstanding shares = 6,282,768 /10 = 628276.8
Earning per Share = 15,323,227/ 628276.8
Earning per Share = 24.38 Rs
Fig. 5.14
24.5
24
23.5
23
22.5
22
21.5
21
2012 2013 2014
EPS is important measures of a firm’s strength. Higher the ratio means that the more money the
firm is making. According to the graph in 2014 the EPS ratio is very low but
In 2013 and 2014 this ratio is going to be high due to the enhanced performance of the company.
5.15 Price/Earning Ratio=
Market Value per Share / Earning per Share
Table 5.15
Fig. 5.15
12
10
0
2012 2013 2014
Most widely used it compares the current price with earnings to see if a stock is over or under
valued. Generally a high ratio means that investors are anticipating higher growth in the future as
like in 2014.
CHAPTER # 07
CONCLUSION
After privatization of the profitability and performance of the MCB bank has increased. The ratio
analysis of last three years and financial statements of MCB banks stated that it making progress
by leaps and bounds. The profit of MCB has grown considerably during the last three years and
this trend is expected to continue into the future.
Hence, we conclude MCB has a very successful present and future, and which give surety to the
investor of wealth maximization. In my experienced I got some negative feeling about banking
workforce is always looking for more deposits rather than improving banking client’s services.
Other experienced about is that there is shortage of staff and also observed that mostly staff
member have limited knowledge and experience that leads to performing only routine task.
Basically MCB is always looking for to create better relationship with their customer but here
the some employees not follow that guide lines. MCB is searching for something new services or
something extra for customer but, still ATM facilities not available in most of the branches.
CHAPTER # 08
MCB is performing well. Because its profitability and deposits rising constantly. However, the
following suggestion will help to improve the banking business.
Bank can increase its profit ratio by reducing extra expenditures and enhance the volume
of advanced especially retail loans
Payment of salaries and pensions should be made separately to accommodate the valued
customers and depositors
Attracting and Retaining the old customer by making investment in new technology like
ATMs, mobile banking facilities, which made services easier, quicker and cheaper more
flexible.
Staff turnover should reduce especially the trained staff because that leads to financial
losses
During the rush days Extra counters should be established in order to facilitate the
customer
Foreign braches should opened in order to confine the international market
All the departments should be established separately.
I suggest that the banking sector should give some incentive to tier employee that leads to
improve working condition of the bank.
I suggested that the management should hire qualified that increase the staff strength.
It is recommended that proper training be providing to the staff members
. The process of a transaction should be short in order in save times for both customers
and the bank.
Bank should established separate counters for the senior citizens
Refresher course should be given to employees that can leads to adjust according to
current environments
The bank should improve environment and atmosphere to attract the customers.
The bank should increase profit rate on deposits