‘TAP CHi- CO QUAN THONGTIN LY LUAN CUA BO CONG THUONG CAC KET QUA NGHIEN COU KHOA HOC VA UNG DUNG CONG NGHErr NGHIEN COU KHOA HOC. VA UNG DUNG GONG NGHE ‘ti HOI DONG BIEN TAP ‘TS, Tran Tun Anh GS.TS. Binh Van Son GS.TS. Tran Tho Bat GS.TS, Nguyn Bach Khoa GS.TSKH. Bang Ung Van GS.TSKH. BS Ngoc Khué PGS.TS. Lé Van Tan GS.7S. Tran Vin Bich GS.TS, Pham Minh Tun GS.TSKH, Nguyén Xuan Quynh GS.TS. V6 Khanh Vinh TONG BIEN TAP ‘ThS. Bing Thi Ngoc Thu ‘BT: 024.62604445 - 0993231715 PHO TONG BIEN TAP 1Ngé Thi Digu Thay ‘br: 02422218228 - 0903223096 TOASOAN “ng 8,56 655 Pham Vin Bing, BSc TU Liém, H8 Nal Ban i sy- DT: 02422218238 Fax: 024,22218237 Ban Thu’ ~Xust bin ‘T: 024.22218230 Ban Bi tp ~ BT: 02462701436 Ban Phéng vién - BT: (24.22218238 Ban Chuyén 8 - BT 024.22218229 Ban Tap chi Ging Thuong Bién ty br: 024,22238232 Email: online@tapchicangthuong.vn VAN PHONG Bar DIN PHIA NAM ‘$6.12 Nguyéin Th) Minh Kal, P. Ba Kao, Q 1, TP. H6 Chi Minh DT: (028) 38213498 - Fax: (028) 38213478 malt vpddpntapchicogthuong@gmal.com Gidy phép hoat ding ko eh 6 60/ce-eTTTT ip ngdy 05/3/2013 “Tinh bay: Tal Tda soan Intal Céng ty CP Bau va Hap tae qué t& (6 40.000 dng Viebsite: wow:tapchicongthuong.imMUC LUC ISSN: 0866-7756 85 12- Thing 972018 wat Nouyen WOU Dane ‘ie tcohin, hg om hing toh GLa ‘Grpton even sches a in province * ouYEN TH HG PHUEE {jaunt jn ainsi cu tw cna tin epsot maga oc super oe te ecu MEST 2 ™ ati que praca tmp ch adn ns ny gin a sy ‘Sano nes hed dependence cots Vea oo 19 ufone Wien TRC LAN PHAN xa ING ests ws nen ea ben ining oi 8 Dmeaeseepseng oS nd sono es SI “TRAN THT ONG NUN ton mma 98 uta ch gh ct rg vr CE i ‘hoop arn Bu ts png 2038s And} Newnes in Bier neste hare Sag 2015 nealing ete ben on [nec he been si coy, ‘DOAN HONG HUNG - vO THT LIEN exe in geting ola Cdats-Mnneahn cin gi vd hang ‘den hig ppl anti no tg sn Cadel pnt Va ‘Sime esate eal ate of Cart Wo xracree aN ues Vebon {Sealhalogel amon re ewdopmel Catt nrnannnn Nouv rH WonG PHUoE ‘Tha tng pp tS ce et ny cn cg Sate dn 8 Nam a nay Coen eecenes fans tad a ese Seo Mpa VEDA ‘Thun hs nn at go, cg eng Tog E08 nk ean epee ta res Span smn ray HUA hana wd pp ang hy a amy Deasingisus estat ean se eStoN WEIR annenguyen wan TANG Quit ah nase enc in dred nna eam re eNom rg ng tegument ere fst morapsnent of one newersand tre med sor ans Waram, ‘bho THE NGO An yen tyes cen ran cia hc theo ppt Ve Nam ns ay “he auarnny ste Varames eich aes der eta KINH TE nauvEn Tat HONG vin Dao app bin em tang Bchcarh ah imdb in ig ang \atarese el bess nt cot ampeton an ov 2S {RAN VAN NTA Thgetang agg 6 Nam dan in 20132017 ‘Thepuoe dette Mebane 201312017 Page viér sine C-PAP: Genin don gi rg a ds ming a “Tceahémt ct ye hm Tong FEL pet rom ever chaperone sprees om cr antl prone ven ouvén Teun Kien Pt hig ho a a ao, ung in it hE vg a ie San La ‘Tadonl nan The salto reaae orytnar unealesenme Sdepet n3 ROER. ewan TE THANE TAB hn sipping cap nrg lacaah tanh dining hp an ong coh ths “Soto inpovebecanosienessl Viren prstol ser he cont rain eh iad ue mane ev (he tthe dg dnt np ghia yng fa Tah ng ha Faas afecing he ere huts ng nM Bam ot Cong robes. ate ruven ‘sm ava hog vn 0 wong itFO ving hia en BeOS Dasetonet tiesto otrctng ls enable eae Se ‘kn an na ‘hi cinch nahin nh nt in nc soon on | ‘Therleatnsatoai eaten deepen and an ag pen pon nauvén Hone Quy Fecha hr eona The thc thi 8 in nb ‘Sonny exo: Opportunites ond changes Demaaemarapt TaLOT- PHAN THUY Hho eh Ship a cla than a ab FOUN ean: trac an ‘QUAN TRI - QUAN LY sur rRonG TEN mio ‘ign ci eS yt aan an hc eth cg ng a pruona vpn vg dite dng ApH Facer pc nti recent serena tas donne Cag Me Mean.LE TH ANG PHAN TH HH ‘nen re i rg cn hn hu phn rin Th Dg Iron sos attest vanes Union ong oon. a cuyén may THAN VAN {hgh sen ttrng ae chang gn. 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(2) The dyus Cfecvenes). 8) Dig lie Timeless) insane (Avaabiiy) Sover vi cig (2001) 2 nghien ctu vi pt tsidn thang do KQCAH (The Key Quality Characteristics Assesment for Horas Ce ‘4 dg chin inh i cht hag Ben ven) ‘iva wéathung ty thuyét a JCAHO, g6m (1) 8 th tp) Hib ga vi (3) Quan ah ‘a em set () Th ti: (5) Tid hap ja ‘ge phi (6) Chit gag boat (7) An ng ia Vien 6) Seda dungeda un ven Nena euch Hi Nam Khia Gao va LE Daye Hing 2011 v8 thei dn chi a dich va oa shan ehda ah theo yeu ea Beh vign ThSag NM&CTP ACM cho ly 3 yu thins (1) S459 wong chu do, 2) Thong tin (3) Higa gut sige hah oa vie pi Nh eg dé aut st dong mo bah SSERVQUAL Parasranan cl, 1989) c0 Ge chinks Sy Aas Leg cla bfab hn nh HIVIAIDS au tied phn Khim mac Iai TRHCA = (Su use. Sy dp dag, Sy chm thong. Ning ive phe w. Phung ea hd Ma). 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Mp6 ong quon Pearson vo [te | m | oc | mM We| 1 [ona [aaa | oaer [oar i + [omer [ars [ozo re aa [oan [oxo De one 1 [ser me on" a i os oe fase | Nang We pio ve c6 te ding mg até a ong ea bah ‘Gh chi: ** Tang quon cna 9 mde 1% (ead) 8, v8 f= 0.322 sean = 389. ‘New: Tg hop aphtnct ce nhd ae gud Can un ee PRNT ch dy th = 0491 + D313°NL + O,158°HQ + G156°TC + G.seutt40,118°0e. Ciclo oi guy dba mang df dang () he hignesc ine pes quan Wn vt Tiling, ited ef gs uy dude chp ah. ‘5. Rig dah svi pham cia ee ald dah dig ‘I th phn in Seatepot cho dy pda dc phintinnalunhien song quan ng qu tang {450 dao dng niu obi 9 #1 coos ‘hag gi dn en he yEn tah kg bi wi pha. Big tn a6 Histogram cho thy ung coms hn p66) vo lehchun ging | {Sud Dey =0391, body pn pica pin ip al chao. Bio dB PP ploccngcho iy ee Sim quansdcbhdog phan da gul sa dade hing 1 song 6 md dt ag ng wd ph dt 5 ph ph hd King bj pas. NAVY, ‘no in iui ah rb pb bop “6 Km di oe et Kigm di etch yo ste ie ita tnnn ma hi bmg ie chek Se dé tice PRNT. Kid dinh ANNOVA tho thly Khong a hic ie ¥é mil d9 i Ks ‘Et gi fe him He nha, deuhim ght wahigp Kiem. gta cic whom th agp kh aau ve sy ha bng goa vie ch 6d gcd PANT. Reta ba ju 1 kei tugn Nim te i dyn phan phap nghien tu dala bi by. 6 iu bing pw Hae tig Keg 06 thé nde din ge O8 yu ‘tah id i Long oda beh shim sem HIVIATDS qua vgs chim ade ida et ei ge pt oy vie ei dp ng ee Ane mec enh oh win Ka dy ce a dang Quynh 2151 (89 2015. PP ‘veda shayén mt en nae Ce Pa Ching HIVIARDS, Vien Paste, Trang tin 8 png TPHCM cing cach veaNhig bah “ig Bgl hoe ¥ Duge TPHICM, ah vgn Patt ‘ape Tush. 8 che ef kp ty bua 0000 cujen smn Lj hus ange nse eo i nab ahd vien yi lh hag ts png cng HIVIAIS ti ede PRNT gun myn gi TPAICM, “Tdng xy cheep via a tog Hong hop cho cic a vidny 1 ThOng tin Henly con pc die co Bea an Ihe daha beat hin dns nn mt "bop td etch gis nin vin y a Dea shin VE Sern “Yet Stine ote ing mga tht a vb red nhs cas ths cao mean = 3.95). 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