Business planning

The operational planning done by Richard was perfect, he clearly understood the method to do the work. He
narrowed his way to uniform, equipment, maintenance and everything. Even the performance was recorded and
analysed through the weekly meetings. Reward system like Appraisal were maintained. Employees were also
motivated. After the Patrick's arrival, he stopped following all this. He completely trusted Patrick and gave all
the responsibilities which is where the first mistake happened. He should monitor the progress individually or
should've had a team to monitor everything. Separate agreement was created by between Patrick and employees
like 10% salary of employees will be retained by Patrick. So, there should be some norm for all the employees
to avoid these scenarios

HR management and measures

So, in this case before Patrick came, Richard was having meetings with the employee. He shouldn’t have
stopped having a meeting with the employees. If he continued to do that then he would have come to know
about the issues they are facing because of Patrick earlier itself, issues like how Patrick retained 10% of
employees’ salaries which lead them to leave the company because other companies offered them with better
salaries. All the HR related responsibilities were with Patrick and he ignored to do so. If there were proper HR
measures for the employees then they would have not left the company.

Employee management

The employee management of the company went on well till Patrick was appointed. Regular staff meetings were
held, meetings to resolve workplace conflicts, process of salary disbursement were all done in a good manner.
But after Patrick was appointed, he took over the entire control of employee managements and made sure to
have a very close relation with the employees. So, if Patrick was dismissed from the company, many of the
employees would leave too. Thus, the employee management was done well but the execution power was given
to the wrong person.

Financial management

The Company was at the peak of the growth, but it was about to face a problem due to the financial leakage.
Due to the delay in the bill payment by the Client Companies, Richard has to take some loans at a very high
interest rate to pay off the debts. Getting loan from bank became a difficult task and he had no collateral to
obtain a loan. When he approached the Indian Bank, it was rejected. To take control of this issue, he took hand-
loan at an interest of 100 INR per 1000 INR of loan taken to make timely payment of the employees. Apart from
the loan, he used credit cards to meet other obligations.