Professional Documents
Culture Documents
Justin,
Vera called to let you know that she has finished the files and has sent them by courier. You
should be getting them this afternoon. She said to call her as soon as you get back from
lunch. She wants to discuss some of the details about the plans before tomorrow’s meeting.
She said she is sorry for keeping them so long, but it has been really busy over at her branch,
and she had to wait for Sam to get back from his business trip.
Susan
To: satty98Bhatmail.net
From: bcyo99Blions.co.sp
Subject: Recordings
Hi Samantha.
This is just a quick email to let you know that we have found enough voice actors to make the
recording for the radio advertisement. The Heartful Acting Agency is providing us with three
children who will work with the man and the woman you had already found. They are
charging $50 an hour per child, so let's try to get it done as quickly as we can to keep costs
down. I have given the agency the scripts.
See you at the studio,
Brian
Dear Mom,
How are you? How is Michael? I hope that he has stopped sneezing and coughing.
I am doing really great. I am really enjoying my tour of the museums of Europe. I have been to
the Louvre in Paris. It was really exciting seeing the real Mona Lisa, but I was
disappointed because it was so small. Right now I am in Spain. I have visited Madrid, and now
I am in Barcelona. There are so many museums to visit that I don't know where to begin!
The admission fees are much more expensive than I expected, so I can't see everything that I
wanted to see. Some days I have to choose between having lunch or going to a museum!
However, the museums in Spain are not as expensive as the museums in France. I want to go
to Italy next. I hear that Florence has the best art of any city in Europe.
Next time I will call you —if I have money. (Maybe Sunday June 201h at 6 p.m.?)
With love,
Sally
37. Why does the writer want to go to Italy?
A. It is cheaper than France.
B. Her mother is in Italy.
C. She went to France.
D. Italy is the best country for art.
38. What was probably wrong with Michael?
A. We do not know.
B. He doesn’t like museums.
C. He had a cold.
D. He had a bad reaction to some food
39. How will the writer next contact her mother?
A. She will send an email.
B. She will telephone her.
C. She will send a postcard.
D. She will not contact her again.
40. Where did Sally’s mother first meet Sally’s father?
A. Madrid
B. Barcelona
C. Paris
D. Florence
Questions 41-45 refer to the emails
41. What was the first email written?
(A) to request information about a school program
(B) to describe the details of a charitable dinner
(C) to extend an invitation to a faculty event
(D) to thanks someone for an official invitation
42. What is suggested about Mr. Vargas?
(A) he often gives lectures to professors
(B) he works at the Auburn campus
(C) he is a close friend of Mr. Risi
(D) he is one of the event organizers
43. What does Mr. Vargas expect Mr. Risi to do?
(A) indicate whether he will attend the event
(B) confirm the number of guests
(C) be one of the speakers at the dinner
(D) lead a carpool
44. What does Mr. Risi communicate to Mr. Vargas?
(A) notification that the Grand Hall can be reserved for private functions
(B) congratulations on winning an important contract
(C) notification that he will be attending with one additional guest
(D) congratulations on last year’s event
45. What aspect of last year’s faculty institute does Ms. Risi NOT mention in his email?
(A) appreciation of Mr. Vargas’s invitation
(B) ways of encouraging learning activities using the Internet
(C) methods of receiving feedback from students
(D) how to promote a supportive learning environment
Questions 46-50 refer to the letter and form
14 Green Lane
Hartley
Wessex
WE2 7HE
March 3rd, 2005
The Manager
Audios Etc.
Head Office London
Dear Sirs,
I recently bought a programmable CD player at the Hartley branch of Audios Etc. Your
company was recommended to me by several of my acquaintances. Therefore, although it was
the first time I had visited one of your stores, I was sure you were a trustworthy company.
When the CD player was delivered to my house, I found that the player was the wrong color. I
asked for black; however, the player that was delivered was red. I telephoned the Hartley
branch, and a very friendly clerk arranged for it to be changed. This time the programming
function did not work. Again, the store changed it. Yet again there was a problem. There was a
big scratch on the paintwork. I had been led to believe that Audios Etc. was a reliable
company. This experience has proven the opposite to be true. I would therefore like to
formally register my dissatisfaction and demand a refund. Please find enclosed a completed
customer complaint form.
Yours faithfully,
Matt Greer