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JFN19410.1177/1074840713496317Journal of Family NursingFoster et al.
Article
Journal of Family Nursing
19(4) 431–468
The Parents’, © The Author(s) 2013
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DOI: 10.1177/1074840713496317
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Perceptions and
Experiences of Family
Centered Care Within
a Pediatric Critical Care
Setting: A Metasynthesis
of Qualitative Research
Abstract
The delivery of family centered care (FCC) occurs within varied pediatric
care settings with a belief that this model of care meets the psychosocial,
emotional, and physical needs of the hospitalized child and family. The aim of
this review was to explore the attitudes, experiences, and implementation
of FCC from many studies and to facilitate a wider and more thorough
understanding of this practice from a diverse sample of parents, hospitalized
children, and their health care providers within a pediatric critical care setting.
A metasynthesis is an integration of qualitative research findings based on a
Corresponding Author:
Mandie Jane Foster, PG Dip, PG Cert, RN, Centre for Postgraduate Nursing Studies,
University of Otago, PhD office—Level 2, 72 Oxford Terrace, PO Box 4345, Christchurch
8140, New Zealand.
Email: mandie.foster@xtra.co.nz
Keywords
family-centered care, pediatric critical care, intensive care unit, family,
hospitalized child, health care providers, qualitative studies, integrative
review
experiences for the parent, hospitalized child, and health care professional in
developed and developing countries (Aldridge, 2005; R. Board & Ryan-
Wenger, 2000; Coyne, 2008; Foster, Whitehead, & Maybee, 2010; Tomlinson,
Thomlinson, Peden-McAlpine, & Kirschbaum, 2002).
For the purposes of this review the following definition of FCC was used:
Family centered care is a way of caring for children and their families within
health services which ensures that care is planned around the whole family, not
just the individual child/person, and in which all the family members are recognized
as care recipients. (Shields et al., 2006, p. 1318; Shields, Pratt, Davis, & Hunter,
2007)
The admission of a child into a critical care area in hospital can cause
short- and long-term physical and psychosocial emotional distress for the
child and family (R. Board & Ryan-Wenger, 2000; Noyes, 1998; Shudy
et al., 2006; Smith, Hefley, & Anand, 2007). The individual needs of the
parent and child are varied and can change across different developmental
age spans, treatment regimes, prognoses, and settings (Colville et al., 2009;
Dampier, Campbell, & Watson, 2002; Darvill, Harrington, & Donovan,
2009; Hart & Chesson, 1998). The child is usually subjected to, and the
parents witness to, ongoing monitoring, investigations, and/or lifesaving
treatments that can affect normal childhood growth and development physi-
cally and psychologically (Cejer, 2007; Melnyk, Small, & Carno, 2004;
Rennick & Rashotte, 2009). The parents are known to play a key role as
communication conduits between the health care providers and the child;
however, it cannot be assumed that a parent’s or health care provider’s per-
ception of a hospitalized child’s needs will accurately reflect the child’s
experience, beliefs, or immediate needs (Darvill et al., 2009; Hart &
Chesson, 1998; Karande, Kelkar, & Kulkarni, 2005; Noyes, 2000a). Ideally
the negotiation of care needs to be seen within a holistic synergistic rela-
tionship between the child, parent, health care provider, and immediate
support network (Bartel et al., 2000; Corlett & Twycross, 2006; Harbaugh,
Tomlinson, & Kirschbaum, 2004). Prior recognition and intervention stud-
ies to explore these FCC concepts have been reported (Bouve, Rosmus, &
Giordano, 1999; Linton, Grant, & Pellegrini, 2008; Smith et al., 2007; Van
Waning, Kleiber, & Freyenberger, 2005); yet, despite this research, the rela-
tionship between the health care providers’, parents’, and hospitalized
child’s perception of FCC concepts within critical care areas remains lim-
ited and ambiguous or the recommendations from single studies are limited
in their generalizability to other populations due inherently to the limita-
tions embedded within the individual studies.
Method
Objective
The aim of this review of qualitative research reports was to explore the atti-
tudes, experiences, and implementation of FCC from many studies and to
facilitate a wider and more thorough understanding of this practice from a
diverse sample of parents, hospitalized children, and health care providers
within a pediatric critical care setting.
Design
This metasynthesis of qualitative research reports followed the same format
for the search strategy, quality appraisal and FCC score, extraction, analysis,
and synthesis of data as the previously published systematic review (Foster
et al., 2010) that used the Johanna Briggs Institute web-based program (JBI)
(Joanna Briggs Institute, 2008). The JBI qualitative assessment and review
instrument (JBI-QARI) were used in this review for inductive thematic
extraction, analysis, and synthesis of data. It is hoped that a quantitative lit-
erature review will follow this qualitative literature review using a similar
design that will facilitate future secondary analyses between these metasyn-
theses publications.
Search Method
A search of 6 computerized databases (EMBASE, MEDLINE, The Cochrane
Database of Systematic Reviews, PsycInfo, CINAHL, and AMED) was
undertaken. The search strategy used for MEDLINE is illustrated in Appendix
A. The keywords used for the search included children, health care profes-
sionals, parents, mother, father, siblings, nurses, family, family-centered care,
hospitalization, critical care, intensive care units (ICU), pediatric critical
care, and neonatal intensive care (NICU). The inclusion criteria included pri-
mary qualitative research reports, published in English between 1998 and
2011, on FCC concepts from the health care provider, parent, or hospitalized
child’s perception where there was evidence of collaboration between family/
hospitalized child and/or health care provider in the planning and/or delivery
of care for the child hospitalized within a critical care setting. Due to the large
number of studies retrieved and the difficulty in synthesizing the findings
from heterogeneous qualitative and quantitative studies, this review focused
on the secondary analysis and findings of only primary qualitative studies.
Each study needed a JBI methodological appraisal score of ≥ 7/10 and a FCC
score of ≥ 32/52. The reference lists and authors were checked for all included
studies and further publications.
The degree of family-centeredness score for each article was rated using a
FCC framework utilized in previous studies (Foster et al., 2010; Shields, Pratt,
Flenady, Davis, & Hunter, 2003; Shields et al., 2007; Shields, Zhou, Pratt, Taylor,
Hunter, & Pascoe, 2012) with a reported median Cohen’s Kappa score of 0.85 for
each element (Trivette, Dunst, Allen, & Wall, 1993). This framework contained 9
core FCC elements that were delineated into 13 corresponding evaluative items
and further grouped into 3 cluster groups to give an overall family-centeredness
score as set out in Tables 1 and 2 (Johnson, 1990; Shelton, Jepson, & Johnson,
1987; Trivette et al., 1993). A score of 0 to 4 was given to each evaluative item (n
= 13), where 0 showed no implicit or explicit evidence of FCC, and 4 showed
numerous instances of explicit evidence of FCC. An implicit element of FCC
was where the author showed inference to the elements of FCC, whereas explicit
evidence included FCC concepts being distinctly expressed. The scores were
added together to give an overall score for degree of family-centeredness that
could range from 0 to 52 where a score of ≥ 32 indicated a high degree of family
centeredness. All abstracts, included and excluded studies, and JBI and FCC
scores were independently and jointly assessed whereby a consensus was reached
by 2 and/or 3 members of our research team.
A rating of 0 to 4 was given to each of the 13 subelements of FCC as fol-
lows. Excluded articles (N = 259) included studies conducted within the com-
munity, ward, NICU, or child hematology oncology centers (CHOC) as
including this data may have threatened the depth and rigor of the findings
being specific to pediatric critical care. All quantitative, anonymous, and per-
sonal case stories were excluded.
Note. Adapted from Johnson 1990; Shelton, Jepson, & Johnson, 1987; and Trivette, Dunst,
Allen, & Wall, 1993.
Score Evidence
0 Article includes no evidence that the author(s) either implicitly or
explicitly addressed, endorsed, or advocated adoption or adherence
to the element of FCC.
1 Article includes a minimal amount of implicit evidence that the
author(s) advanced adoption or support of the element of FCC.
2 Article includes numerous instances of implicit evidence that the
author(s) advanced adoption or support of the elements of FCC.
3 Article includes a minimal amount of explicit evidence that the
author(s) advanced adoption or support of the element of FCC.
4 Article includes numerous instances of explicit evidence that the
author(s) advanced adoption or support of the element of FCC.
Note. Adapted from Johnson, 1990; Shelton, Jepson, & Johnson, 1987; and Trivette et al.,
1993.
During the metasynthesis, an audit trail was kept on the search process,
article content, possible interpretations, judgments, and quotes used to vali-
date interpretations. Any disagreements that arose between the research team
members were resolved through ongoing discussion, reflection, and peer
review with clinical professionals until a consensus was reached with all four
research team members. Two research team members were listed as JBI
assessors, held doctorate and master’s degrees, and were PhD supervisors
Note. Findings = the number of times this finding was mentioned in the studies; codes and
categories = the number of codes or categories in the syntheses or themes.
and senior lecturers for university faculties; one research team member held
a master’s degree and clinical nurse specialist role within a pediatric high
dependency unit; and one research team member was a doctoral student.
Expert advice included further input from pediatric educators, clinical nurse
specialists, managers, senior lecturers, and doctoral students.
Results
The search strategy generated 2,518 hits where 291 unique citations were
identified (Figure 1). The majority of articles (N = 259) were excluded because
they did not meet the inclusion criteria for time frame, degree of family cen-
teredness, methodological design, quality, and setting or where the findings of
a mixed pediatric intensive care unit (PICU), pediatric high dependency unit
(PHDU), general ward, or NICU sample were not reported separately.
Following a review, 26 publications were identified for inclusion. A
review of the article reference lists led to the inclusion of an additional 4
publications. Of these 30 publications, 4 studies have published various
stages of their results in different journals. A flowchart for the selection and
exclusion of studies is presented in Figure 1. The majority of articles (N = 29)
were retrieved from nursing and medical journals and originated from 10
countries. The individual characteristics of the included studies, JBI quality
appraisal, and FCC score are shown in chronological order in Table 4.
The findings are based on a data set that included 22 research reports of
parents’ viewpoints; 5 research reports of the hospitalized child’s perception;
5 on the nurses’ perception; 5 on the extended family members’ viewpoints;
4 on the doctors’ viewpoints; 3 on the grandparents’ experiences; and 1 study
that focused on the ministers’ (clergy) recommendations and viewpoints. Of
the 30 studies, 14 used a theoretical framework, 19 used a descriptive, inter-
pretive, or inductive design, 6 a phenomenological design, 5 a grounded
theory design, and 2 studies made reference to a FCC definition. The FCC
score ranged from 32 to 52 with a mean average of 38.73 and the JBI score
mean average was 9.2 where item 7 had the highest number (n = 10/30) of no
responses as illustrated in Appendix B. The term “parent” in this review
included the parent, caregiver, next of kin, or significant other person,
whereas “health care providers” included professionals from varied disci-
plines who had direct contact with the family or child in the pediatric inten-
sive care unit.
The 9 syntheses are presented as the parents’, health care providers’, or
hospitalized child’s hospital journey rather than the syntheses being pre-
sented in order of importance or frequency and are set out as a trajectory from
preadmission to hospital through to discharge home. The 9 syntheses that
) (n=26)
Eligible studies idenfied
Data analysis
↓ methodological quality (n=16)
Prehospital
This synthesis included one theme identified as the Pediatric Intensive Care
Unit (PICU) and contained 3 categories (general practitioner, helpline, and
440
Sample (numbers), Family-centered
Author (year) Country Design/framework, appraisal score care score Data collection
Jarvis (1998) United Kingdom Qualitative study, 10/10 Convenience sample of 19 PICU 1 self-designed 10 item
physicians and 37 nurses, 1 questionnaire with room for
hospital, (n = 56), 32/52 comments
Carnevale (1999) Montreal Phenomenological longitudinal study, Convenience sample of 10 PICU Detailed notes of clinical
Family systems framework (Wright & families (10 fathers, 8 mothers, 9 observations, conversations
Leahey, 2013), 9/10 siblings), 1 hospital, (n = 27), 32/52
Noyes (1999) United Kingdom Exploratory grounded study, Crisis and Purposive sample of 10 PICU Focused interviews, diaries
coping (Lazarus, 1966) & Symbolic mothers, 1 hospital, (n = 10),
interactionism (Blumer, 1969), 10/10 44/52
Noyes, Hartman, United Kingdom Exploratory qualitative study, 10/10 Purposive sample of 7 PICU families, Self-designed 19 item evaluation
Samuels, and 1 referral center, (n = 7), 32/52 questionnaire with open-ended
Southall (1999) questions, medical notes
Tomlinson, Swiggum, United States of Exploratory descriptive qualitative Convenience sample of 29 PICU Background data sheet, Health-
and Harbaugh (1999) America study, 2 phases, Family boundary families, 11 high scoring families, 1 Related Family Ambiguity Scale,
ambiguity theory (Boss & Greenberg, hospital, (n = 22), 40/52 semistructured interviews
1984), 8/10
Bartel et al. (2000) United States of Exploratory descriptive design, 9/10 Purposive and theoretical sample of Focus groups, in-depth interviews,
America 22 PICU physicians, 1 hospital, semistructured interview guide
(n = 22), 34/52
Noyes (2000a) United Kingdom Phenomenological study, Purposive sample of 18 PICU Focused face-to-face interviews, talk
Noyes (2000b) Phenomenological approach (Morse & children (10 boys, 8 girls) and and draw/play, field notes
Noyes (2002) Field, 1996) & Patient-centered needs 15 parents, 7 hospitals, (n = 33),
(Pickin & St. Leger, 1993), 9/10 52/52
Playfor, Thomas, and United Kingdom Descriptive qualitative study, 7/10 Convenience sample of 38 PICU Semistructured interviews, draw
Choonara (2000) children (20 girls, 18 boys), 1 picture
Dampier et al. (2002) United Kingdom Phenomenological study, Family Convenience sample of 15 PICU In-depth semistructured interviews
experiences (Benner, 1994), 10/10 families, 1 hospital, (n = 15), 48/52
Bousso and Angelo Brazil Qualitative grounded theory, 7/10 Convenience sample of 9 PICU Systematic observations, open
(2003) families (9 mothers, 6 fathers, 2 interviews, genograms
grandmothers, 1 aunt, 6 siblings), 2
hospitals, (n = 24), 32/52
Colville, Orr, and United Kingdom Retrospective qualitative study, 7/10 Convenience sample of 233 PICU 1 self-designed 6-item evaluation
Gracey (2003) parents, 1 retrieval service, 3 questionnaire with open-ended
hospitals, (n = 233), 32/52 questions
Meiers and Tomlinson United States of Hermeneutic phenomenological study, Convenience sample of 4 PICU Semistructured in-depth interviews,
(2003) America Symbolic interactionism (Blumer, family–nurse dyads (4 mothers, 1 field notes
1969) & Existential phenomenology father, 3 female and 1 male nurse),
(Merleau-Ponty, 1962), 10/10 2 hospitals, (n = 9), 48/52
Hall (2004a) Danish Exploratory inductive phenomenological Convenience sample of 7 PICU In-depth interviews
Hall (2004b) study, Human caring perspective grandparents (7 grandmothers,
(Benner & Wrubel, 1989) & Family 7 grandfathers), 1 hospital, (n =
systems theory (Wright & Leahey, 14), 40/52
2013), 9/10
Harbaugh et al. (2004) United States of Qualitative study, Family Systems Model Convenience sample of 10 PICU Semistructured interviews
America (Whitchurch & Constantine, 1993), families (10 mothers, 9 fathers), 1
9/10 hospital, (n = 19), 44/52
Board (2005) United States of Qualitative descriptive study, Stress and Convenience sample of 21 PICU Structured interviews, Schoolagers’
America Coping Model (Lazarus, 2000), 10/10 children (11 girls, 10 boys), 2 Coping Strategies Inventory, Child
(continued)
441
442
Table 4. (continued)
Sample (numbers), Family-centered
Author (year) Country Design/framework, appraisal score care score Data collection
Meert, Thurston, and United States of Qualitative study, 3 phases, 10/10 Convenience sample of 33 PICU In-depth parent interviews, focus
Briller (2005) America parents (20 mothers, 12 fathers, groups, diaries
Meert, Briller, Myers 1 grandmother), 13 parents
Schim, and Thurston (9 mothers, 4 fathers) and 15
(2008) chaplains (12 female, 3 male), 1
Meert, Briller, Myers hospital, (n = 61), 52/52
Schim, Thurston, and
Kabel (2009)
O’Haire and Blackford Australia Qualitative grounded study, 9/10 Theoretical sample of 9 PHDU Semistructured interviews, focus
(2005) nurses (8 female, 1 male), 1 groups
hospital, (n = 9), 36/52
Diaz-Caneja, Gledhill, United Kingdom Retrospective qualitative study, 9/10 Purposive sample of 11 PICU parents Semistructured in-depth interviews
Weaver, Nadel, and (10 mothers, 1 father), 1 hospital,
Garralda (2005) (n = 11), 40/52
Haines (2005) United Kingdom Heideggerian phenomenological study, Convenience sample of 7 PICU Long focused interviews
9/10 parents (5 mothers, 2 fathers), 1
hospital, (n = 7), 40/52
Haines and Child United Kingdom Qualitative descriptive study, 8/10 Convenience sample of 110 PICU 1 self-designed evaluation
(2005) parents, 1 hospital, (n = 110), questionnaire with open-ended
32/52 questions
Hall (2005) Danish Qualitative descriptive study, Human Convenience sample of 13 PICU In-depth interviews
Caring Perspective (Benner & parents (13 mothers, 12 fathers), 1
Wrubel, 1989) & Nursing Care hospital, (n = 25), 32/52
Paradigm (Eriksson, 1995), 10/10
Carnevale et al. (2006) Paris Qualitative grounded theory, French Convenience purposive sample of Semistructured interviews
National Guidelines (Hubert, Canoui, 5 PICU families (5 mothers, 2
Cremer, & Leclerc, 2005), 10/10 fathers), 1 hospital, (n = 7), 36/52
Meyer, Ritholz, Burns, United States of Qualitative study, 10/10 Convenience sample of 56 PICU Parental Perspectives Questionnaire
and Truog (2006) America parents (36 mothers, 20 fathers), 3 with open-ended questions
Robinson, Thiel, hospitals, (n = 56), 52/52
Backus, and Meyer
(2006)
Carnevale et al. (2007) France, Quebec, Qualitative grounded theory, 10/10 Convenience purposive sample of Semistructured interviews,
Canada 19 PICU families (19 mothers, structured interviews, field notes,
12 fathers), 9 physicians and 13 observations
nurses, 4 hospitals, (n = 53), 32/52
Meert, Eggly, et al. United States of Qualitative study, 10/10 Convenience sample of 48 PICU Semistructured telephone interviews
(2008) America families (37 mothers, 17 fathers, 2
legal guardians), 6 hospitals, (n =
56), 48/52
Rennick, McHarg, Canada Inductive descriptive qualitative study, Convenience sample of 22 PICU Semistructured individual interviews,
Dell’Api, Johnston, 2 phases, Model of Childhood parents (18 mothers, 4 fathers), 18 focus groups, field notes, story
and Stevens (2008) Traumatic Stress (Pynoos et al., children (10 boys, 8 girls) and 12 board techniques
1995), 9/10 staff, 3 hospitals, (n = 52), 40/52
Colville et al. (2009) United Kingdom Cross-sectional mixed method cohort Convenience sample of 34 PICU Semistructured interviews and open-
study, Parental stress and coping families (32 mothers, 18 fathers), 1 ended questions
443
444 Journal of Family Nursing 19(4)
Of interest, all the nurses in the Meiers et al. (2003) study were aware of
the family’s distress and also experienced their own professional and per-
sonal uncertainty with the child’s condition and ability to provide and main-
tain positive working relationships with the child and family. Parental
separation from the sick child for resuscitation, transfer, or medical proce-
dures was reported by 2 of the 233 parents in the Colville et al. (2003) study
as “the worst journey of our lives” (p. 105), or where the role of being the
protective parent changed to being the helpless onlooker (Haines, 2005;
Haines & Childs, 2005; Meert, Briller, et al., 2008). Parents reported living a
roller-coaster ride of uncertainties with the unknown length of stay and prog-
nosis as recounted by 1 mother in the Carnevale (1999) study and 1 family in
the Bousso et al. (2003) study.
The characteristics of these studies included sample sizes that ranged in
number from 7 to 233; data collected by way of interviews, focus groups, or
long answers during the hospital experience or for up to 5 years postdischarge
where the child was either critically unwell, stable, in alternative care, or
deceased; and included children, parent, and health care provider participants
with a wide range of cultural diversity recruited from one to multicenter
settings.
Information
This synthesis included 3 themes (knowledge, parental decision making, and
communication), 8 categories, 18 codes, and 80 findings.
Relationships
This synthesis included 3 themes identified as child and family relationships
with health care providers, family interrelationships, and health care provider
interrelationships, 6 categories, 14 codes, and 77 findings.
Child and family relationships with health care providers. This theme con-
tained 1 category identified as child, grandparent, or parent relationships
with health care providers, 41 findings, and was represented in 18 of the 30
studies. The theme of child, grandparent, or parent relationships with health
care providers included the experiences and subsequent relationships that
were determined from the health care providers’, child’s, grandparent’s, or
parent’s point of view. The characteristics that parents valued from staff
within this relationship included truth (Tomlinson et al., 1999); seeing the
child as human and of social worth (Meert et al., 2009; Meyer et al., 2006);
personal warmth, kindness, and compassion shown to the child and par-
ent (Hall, 2004b, 2005; Harbaugh et al., 2004; Meert, Briller, et al., 2008;
Meert et al., 2005; Meyer et al., 2006); patience and nurses seen as trusted
mediators (Meiers & Tomlinson, 2003); humor as this helped ease anxiety
(Colville et al., 2009); health care providers being parent surrogates in the
parents’ absence (Tomlinson et al., 1999); and staff and parents also inter-
connecting on a personal level by sharing stories and opinions (Hall, 2005;
Meert et al., 2005).
Alternatively, negative parental and nurse experiences were reported when
these relationship characteristics were absent such as lack of trust (Hall,
2005); distress (Harbaugh et al., 2004); conflict over disagreements in treat-
ment plans or participation (O’Haire & Blackford, 2005); and parents feeling
“blocked” or “in the way” (Hall, 2004b, 2005). In the O’Haire and Blackford
(2005) study, 7 of the 9 nurses experienced moral distress when parental par-
ticipation in care was not met. In addition 11 children in the Playfor et al.
(2000) study and all the children in the Karande et al. (2005) study remem-
bered a positive experience with staff in the PICU when staff played, talked,
gave food, medicine, smiled, and were kind to them.
unrewarded if the child died as reported by 1 family in the Bousso and Angelo
(2003) study; blaming God as reported by 1 father in the Meert et al. (2005)
study; parents being offended when religious activities outside of their sect
were imposed on them as evident for 2 parents in the Meert et al. (2009)
study; deep spiritual distress as recounted by 1 parent in the Meyer et al.
(2006) study; and parental acknowledgment of positive attributes such as
strengthened relationships, assertiveness, and new meanings ascribed to life
(Colville et al., 2009; Meert et al., 2005).
Health care provider interventions that helped parents included memorials
(Robinson et al., 2006); hope through PICU survival stories (Meert et al.,
2005; Meiers & Tomlinson, 2003); and respect, reverence, trust, and wisdom
as shown when ministers shepherded parents to help them remember life
before PICU as a landmark to move forward from (Meert et al., 2009;
Robinson et al., 2006).
Discussion
This metasynthesis included 30 qualitative studies on FCC concepts from 10
countries in 52 different hospitals and 1 referral center. The 9 reported syn-
theses, 17 themes, 51 categories, 117 codes, and 422 findings were all
important factors that helped create an FCC environment. The FCC concepts
that have been referenced in the literature such as communication, informa-
tion, treatment, resources, stress, parental needs, and spirituality were also
referenced to in this review where a positive or negative experience appeared
to be a direct outcome of how these FCC factors were interrelating, which in
turn was influenced by what was deemed as important by the hospitalized
children, parents, and health care providers.
This review highlighted that the way information is received or delivered
by health care providers, parents, and hospitalized children is influenced by
many factors. Communication and information have been identified in the
literature as pivotal for the beneficial operationalization of FCC concepts in
hospital. In the majority of studies included in this review, parents were satis-
fied with either the nurses’ communication styles (n = 6/30; Dampier et al.,
2002; Haines & Childs, 2005; Meiers & Tomlinson, 2003) or the medical
communication styles (n = 4/30; Diaz-Caneja et al., 2005; Meert et al., 2005;
Tomlinson et al., 1999). Honesty, respect, time, and relationships were
expressed by parents, health care providers, and hospitalized children as key
factors that facilitated positive communication experiences during critical ill-
ness (Haines, 2005; Meert, Eggly, et al., 2008). Some parents were function-
ing at different time frames than the clinicians and needed time to adjust to
the critical admission (Dampier et al., 2002); this was evidenced when par-
ents were unable to recall information given to them (Colville et al., 2003;
Hall, 2005). Parents conveyed that information needed to be clear, consistent,
and in many cases, repeated (Haines, 2005; Noyes, 1999).
Subsequently, parental satisfaction with care received by PICU health care
professionals was varied and had a synergistic relationship with communication,
information, and relationships with the health care providers. Parents reported
positive experiences with care in 8 of the 30 studies when staff were honest,
empathetic, caring, engaged, and showed respect for personal humane traits
(Harbaugh et al., 2004; Meert et al., 2009; Meyer et al., 2006), whereas negative
experiences were reported in 4 of the 30 studies when parents perceived staff as
authoritarian, detached, ignorant, or had a paternalistic approach that added to
their suffering (Noyes, 2000b, 2002; O’Haire & Blackford, 2005).
Parental needs reported in 4 of the 30 studies included basic hygiene facil-
ities; Nutrition; financial assistance; professional, personal, and social sup-
port; information; proximity; access; and the need to resume normal life
activities such as work and home duties (Diaz-Caneja et al., 2005; Noyes,
1999; Tomlinson et al., 1999). Additional needs reported in 3 of the 30 stud-
ies by bereaved parents and chaplains included space, privacy, religious/
spiritual support and a need to control sensory stimuli such as lighting, noise,
odor, temperature, and flow of support personnel (Meert et al., 2009;
Robinson et al., 2006; Sharman et al., 2005). Parents’ desires, needs, and
degree of participation in the nontechnical care of the child varied and were
dependent on many factors. For some parents, this input was vital to maintain
the parental role, to keep present, busy, and connected to the child, whereas
other parents were psychologically or physically unable to participate and
valued the health care providers who carried out this surrogate parental role
as illustrated in 5 of the 30 studies (Harbaugh et al., 2004; Meiers &
Tomlinson, 2003; Meyer et al., 2006).
This review highlighted that the debate continues over parental presence
during resuscitation, emergency transfers, and medical procedures, which
was referenced in 4 of the 30 studies in this review. The existing literature has
identified other factors central to the debate about parental presence, which
include the health care providers’ FCC philosophy, child’s acuity, safety,
focus being efficiency versus parent–child orientated, and the health care
providers’ ability and resources to provide psychosocial emotional support to
parents (Colville et al., 2003; Diaz-Caneja et al., 2005; Jarvis, 1998). The
majority of parents reported decreased satisfaction in 8 of the 30 studies with
separation from their child, which correlated with parents feeling disempow-
ered by losing their parental role as the nurturer and protector (Haines, 2005;
Meert et al., 2005; Noyes, 1999). In the Jarvis (1998) study, the health care
providers’ perceptions of advantages outweighed the disadvantages for
parental presence during resuscitation and this finding is in line with the cur-
rent international guidelines for resuscitation and parental rights.
The experiences and needs of the hospitalized child were varied and may
have been influenced by the age of the child, illness severity, medications,
intubation, level of consciousness, prognosis, length of stay, or available sup-
port. For example, in the Karande et al. (2005) study conducted in India
where resources and medication were limited, all of the children (n = 50)
could recall the PICU, whereas studies conducted in developed countries
who care for ventilator-dependent children had children who had minimal
PICU memory recall (Carnevale, 1999; Playfor et al., 2000). Young ventila-
tor-dependent children in England reported neglect with access to civil rights
and freedom of speech for education, advocacy, treatment information, reha-
bilitation, and social activities (Noyes, 2000a, 2000b). The child’s satisfac-
tion and memory of PICU care also appeared to be influenced by information,
communication, and relationships formed with staff.
Parental acceptance of beneficent medical paternalism for treatment deci-
sions in comparison to decisional authority was influenced by parents being
adequately informed (Carnevale et al., 2006, 2007). However, 7 of the 14
Quebec parents in the Carnevale et al. (2007) study who had decisional
authority on treatment decisions reported a decreased satisfaction with com-
munication and staff relations than the French parents in the Carnevale et al.
Furthermore, the 15 studies conducted from the year 2005 to 2011 recruited
participants from 1 to 6 hospitals and sample sizes ranged in number from 7
to 110 (mean = 31.5), where 11 different data collection methods were used
and 5 of the 15 studies used one or more than one framework to direct their
research. During the 2005 to 2011 year time frame, there was an increase in
participant representiveness for fathers, families recruited as complete units,
and child–parent dyads. The studies included a varied range of designs, anal-
yses, multiphase studies, new areas of inquiry, and 2 of the 15 studies included
more than one analyses and publication where the knowledge, limitations,
and recommendations from prior research were being built on to advance the
state of the science.
Conclusion
This review synthesized the results of 30 qualitative primary studies on FCC
concepts within a pediatric critical care setting from 1998 to 2011 with the
aim of gaining a more comprehensible understanding of this concept from a
wider data pool, which one cannot gain from reviewing individual studies.
The goal was to facilitate decision making about FCC practice, guidelines,
knowledge gaps, and future research by increasing the generalizability of
the pooled findings. This review also presented the individual study
Appendix A
Search Strategy Through OVID MEDLINE From 1998 to 2011
1. (TX Parent$ or Mother$ or Father$).mp. (n = 78,375)
2. TX FaMIL$.mp. (n = 3)
3. exp parents/ or exp fathers/ or exp mothers/ or exp single parent/ or
exp surrogate mothers/ or exp siblings/ or exp spouses/ or exp single-
parent family/ or exp child (n = 602,008)
4. exp family/ (n = 103,581)
5. or/1-4 (n = 689,586)
6. (parent$ or mother$ or father$ or famil$ or nurs$ or family cent$ or
liv$ in or partic$ in$).ti. (n = 192,105)
7. (family cent$ or liv$ in or room$ in or particip$).tw. (n = 389,256)
8. or/5-6 (n = 822,850)
9. exp Health Personnel/ (n = 166,533)
10. exp nurses/ or exp nursing staff/ (n = 58,561)
11. exp professional-Family Relations/ or exp professional-patient rela-
tions/ (n = 59,201)
Appendix B
JBI Critical Appraisal Checklist for Interpretive and Critical
Research: Number of Yes, No, Responses for the 30 Studies
Criteria Yes No Unclear
1. There is congruity between the stated 30/30 0 1/30
philosophical perspective and the research
methodology.
2. There is congruity between the research 29/30 0 1/30
methodology and the research question or
objectives.
3. There is congruity between the research 30/30 0 0
methodology and the methods used to collect
data.
4. There is congruity between the research 29/30 1/30 0
methodology and the representation and
analysis of data.
5. There is congruity between the research 30/30 0 0
methodology and the interpretation of results.
(continued)
Appendix B (continued)
Criteria Yes No Unclear
6. There is a statement locating the researcher 28/30 2/30 0
culturally or theoretically.
7. The influence of the researcher on the research, 20/30 10/30 0
and vice versa, is addressed.
8. Participants, and their voices, are adequately 29/30 1/30 0
represented.
9. The research is ethical according to current 26/30 4/30 0
criteria or, for recent studies, there is evidence
of ethical approval by an appropriate body.
10. Conclusions drawn in the research report 28/30 2/30 0
do appear to flow from the analysis, or
interpretation, of the data.
Funding
The author(s) received no financial support for the research, authorship, and/or publi-
cation of this article.
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Author Biographies
Mandie Jane Foster, PG Dip, PG Cert, RN, is a doctoral candidate, Centre for
Postgraduate Nursing Studies, University of Otago, New Zealand, and a registered
nurse within pediatrics at Christchurch Hospital. Her research and clinical interests
focus on family-centered care, spirituality and parental needs, evidence-based clinical
practice, and family nursing. Selected relevant publications include, “The Treatment
of Neonatal Seizures: A Critical Review of the Evidence” in Neonatal, Paediatric and
Child Health Nursing (2007, with P. Lewis), “Parents’ and Health Professionals’
Perceptions of Family Centred Care for Children in Hospital, in Developed and
Developing Countries: A Review of the Literature” in International Journal of
Nursing Studies (2010, with L. Whitehead & P. Maybee).
Lisa Whitehead, PhD, RN, is the director and senior lecturer, Centre for Postgraduate
Nursing Studies, University of Otago, New Zealand. Her research and clinical inter-
ests include graduate student supervision, mentorship, professional practice, family-
centered care, diabetes, oncology, and systematic reviews. Selected recent publica-
tions include, “Feeling Out of Control: A Qualitative Analysis of the Impact of
Bipolar Disorder” in Journal of Psychiatric and Mental Health Nursing (2012, with
M. Crowe, M. Inder, D. Carlyle, L. Wilson, A. Panckhurst, . . . , P. Joyce), “Nurse-Led
Delivery of Specialist Supportive Care for Bipolar Disorder: A Randomized
Controlled Trial” in Journal of Psychiatric and Mental Health Nursing (2012, with
M. Crowe, M. Inder, D. Carlyle, L. Wilson, A. Panckhurst, . . . , P. Joyce), “Using the
Experiences of People With Familial Hypercholesterolaemia to Help Reduce the Risk
of Cardiovascular Disease: A Qualitative Systematic Review” in Journal of Advanced
Nursing (with L. Muir & P. George).
Patricia Maybee, EdD, FAANP, PhD, RN, is a senior lecturer, family nursing prac-
titioner, and graduate student supervisor, Centre for Postgraduate Nursing Studies,
University of Otago, New Zealand. Her research focuses on education, primary health
care, pharmacology, diabetes, and rural nursing. Select recent publications include,
“The Challenges of Managing and Treating Guillain-Barre Syndrome During the
Acute Phase” in Dimensions of Critical Care Nursing (2006, with S. Atkinson &
R. Carr), “Preventing type 2 Diabetes After Gestational Diabetes” in The Diabetes
Educator (2006, with J. Case, D. Willoughby, & V. Haley-Zitlin), “Rural and Urban
Physicians’ Perceptions Regarding the Role and Practice of the Nurse Practitioner,
Physician Assistant, and Certified Nurse Midwife” in Journal of Rural Health (2003,
with S. Burgess, R. Pruitt, A. Metz, & J. Leuner).
Victoria Cullens, MSN, RN, is a clinical nurse specialist, coordinator, nurse educa-
tor, registered nurse, and midwife specializing in pediatric care at Christchurch
Hospital, New Zealand. Her research and clinical interests focus on education, proto-
cols, policies, neonatology, pediatric critical care, and evidence-based clinical prac-
tice. Recent publications include, “Drug Prescribing in Childhood Obesity: A Case
Study Conundrum” in Neonatal, Paediatric and Child Health Nursing (2009, with
L. King & L. McDermott).