Professional Documents
Culture Documents
2 : 225-242
Many research studies have been done to explain the reasons for the tensions and failures
observed in joint ventures between Japanese and Western multinational enterprises. These
studies have identified, with various degrees of sophistication, the existence of cultural
differences as a primary determinant of failure. Alternative explanations focus upon a
transaction cost approach, emphasising opportunism and the danger of cheating in such
strategic alliances. This paper synthesises the literature through the development of a new
conceptual framework. This framework, which distinguishes between economic and cul-
tural reasons for failure, provides a new lens to view the literature. It is demonstrated that
the simple view of cultural incompatibility needs to be replaced by an awareness of the
combined impact of cultural and economic forces on the viability of joint ventures between
Japanese and Western firms.
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Recently, complaints have been voiced that Japanese firms do not behave
ethically in cooperative arrangements. They "plan ahead to increase the benefits
they extract from an alliance across the 'collaborative membrane', leaving the
European or American partner in a worse strategic position" (Contractor and
Lorange, 1988, summarising Hamel, Doz and Prahalad, 1986). In any attempt to
assess the validity of the complaints against Japanese joint venture partners, a very
salient issue must be considered. Due to the dramatic improvement of the Japa-
nese economy since World War II, Japanese business has become surrounded by
myths in the West. Portrayed alternately as brilliant and disciplined or under-
handed and dishonest, Japanese firms have come to be looked on as either the
potential saviours of sagging Western economies, or as a powerful menace.
Commentators on Japanese-Western relationships have painted Japanese firms as
either smarter than their venture partners, or as intentionally unethical. Rarely, if
at all, has the argument been made that a mixture of economic and cultural factors
may be responsible for the lack of satisfaction with Japanese firms as joint venture
partners, and that some of these contextual factors may be alterable. This is the
perspective that will be explored in this paper.
Specifically, several questions will be addressed: Do Japanese firms usurp
competitive advantages from their joint venture partners more than fums of other
nationalities? Might certain types of joint ventures be more likely to provoke
suspicion among participants than others? How much might cultural differences
contribute to the perception of cheating, and can these differences be overcome?
To help answer these questions, a model will be developed to distinguish econom-
ics-based (transaction cost-related) from culture-based explanations of joint ven-
ture failure. This model will be applied to analyse and synthesise the growing
literature in this area. In the literature on strategic alliances, the term "joint
venture" is sometimes used to refer to a specific ownership structure, while at
other times it is used more generally to mean any form of strategic partnership
which is neither completely arm's-length nor completely internalised. For the
purposes of this paper, the second, more general definition is used.
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Japanese Joint Ventures: Brown, Rugman and Verbeke
EXHIBIT 1
Compatibility of FSAs
Weak Strong
1 3
Inefficient
Safeguards
Against
Cheating 2 4
Efficient
partner could pursue its own interests at the expenses of the other. Failure to
honour the contracted obligations or any informal obligations may lead to the
failure of the joint venture. Respecting informal understandings is as important for
success as abiding by formal undertakings (Williamson, 1985).
Quadrant 2 captures the case where sufficient safeguards could be intro-
duced against cheating, but where no joint benefits could be generated because the
FSAs of the firms involved do not complement each other.
The third quadrant identifies a bad governance structure as the main cause
of joint venture failure. Here the venture will not succeed in spite of the strong
compatibility of the FSAs of the different partners. The incentive to cheat arises
from participant's perceptions of the benefits available from cheating. Participants
will be motivated to cheat if they cannot punish each other through recourse to
legal channels or more direct methods, or if participants do not share in the
residual risks of the venture. Since the existence of benefits associated with
cheating is the key to motivating opportunistic behaviour, firms with an estab-
lished reputation for always carrying out reprisals in response to cheating, provide
their partners with the strongest incentives to abstain from opportunistic behav-
iour. Thus, foregoing short-term gains in order to develop a reputation for recip-
rocating forbearance is an investment that allows firms to save on future transac-
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tion costs. In other words, some firms may develop a special skill in the efficient
management of joint ventures. This FSA then reduces the need for extensive
structural safeguards. Limited bureaucratic control systems suffice to create an
efficient safeguard against opportunism. In this particular case, the two axes of
Exhibit 1 are interrelated. An FSA in the management of joint ventures increases
the compatibility of the two partners and also limits the requirements for achiev-
ing an efficient safeguard structure.
The relationship between FSA compatibility and efficient safeguards is
dynamic. It is possible that a low initial level of mutual forbearance can be
transformed into a high degree of trust, thus reducing the required structural
safeguards to avoid cheating. The joint venture then moves to quadrant 4, where
a transaction cost framework would normally predict cooperative arrangements to
be successful.
Such a view of joint ventures is largely based upon Western concepts of
legal institutions and bureaucratic control to enforce internal relationships, al-
though it does recognise the importance of trust. It may or may not explain
Japanese thinking. The transaction cost framework presented here is already an
advance upon the type of framework used by Porter (1980). He stresses the
competitive potential of all business relationships, and devises strategies for
gaining the competitive advantage. By contrast, Buckley and Casson (1988)
emphasise the gains from cooperation and the mechanisms for maintaining bal-
anced power in order to reduce the incentives to qheat, thereby husbanding the
potential benefits of the cooperative relationship. The costs of cooperation arise
from the risk of opportunistic behaviour in a context of vulnerability. In terms of
creating only a limited number of explicit safeguards, the greater the trust, the
more vulnerability is acceptable.
In practice, joint ventures located in quadrant 4 may still fail because of
transaction costs resulting from uncertainty and bounded rationality. For example,
one partner may not realise during the negotiations how much it will contribute to
the joint venture (and to the other partner), and thus may not demand adequate
compensation. One partner may not be aware of the potential value of its proprie-
tary knowledge until the other partner has appropriated it. One partner may be
more skilled at learning and making use of the other partner's skills and resources.
Control over various kinds of access may be lost.
Each of these scenarios involves the dissipation of an FSA without ade-
quate compensation. Due to the prevalence of transfers of intangible sources of
wealth, the potential for incorrectly estimating the costs and benefits of the joint
venture is very high, in spite of efficient safeguards against cheating. This consti-
tutes a major problem if one participant believes the ratio of its contribution to his
returns to be lower than the other participant's. If the costs and benefits are
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incorrectly estimated by one participant but not the other, the participant who feels
inadequately compensated may be motivated to dissolve the relationship or to
cheat in spite of a safeguard structure which was agreed upon. Thus, the gains
from forbearance may never be realised due to the difficulty of generating suffi-
cient knowledge to exercise informed decisions. In this case, the venture shifts
back to quadrant 3.
In our view, however, the bounded rationality problem as a cause of joint
venture failure in quadrant 4 is only a secondary issue. In the next section we shall
argue that culture-related elements are the main cause of failure for joint ventures
in quadrant 4 of Exhibit 1.
We shall now attempt to explain failed ventures between Japanese and
Western partners using Exhibit 1, leaving the culture issue aside, for the moment.
In the 1960s and 1970s, entry into the Japanese market via direct investment
became necessary in order to compete with Japanese rivals in their protected home
market. Such investments enabled foreign firms to force their Japanese competi-
tors to redirect more resources to maintaining market share in the home market.
This defensive type of foreign investment was a strategic move, which would
benefit the company as a whole even if the Japanese branch was not a big money
-maker (Hladik, 1985, p. 28). However, because of entry barriers into the Japanese
market, a Japanese partner became necessary. Western fums had a greater ten-
dency to enter into joint ventures with Japanese partners, even when the risk of
dissipation of the company's FSAs was high. Thus, it was not at all surprising that
such joint ventures would result in complaints from the Western partner that its
FSAs had been usurped.
Any form of entry into a foreign market incurs the risk of dissipation of
replicable FSAs (Rugman, 1981, 1985; Beamish, 1988). Joint ventures entail a
high risk of dissipation of replicable FSAs because the partners need to exchange
information in order to make the partnership work. This risk is tolerable only if the
returns from the venture are sufficient to compensate for any advantage lost
through the sharing of the FSA. If a firm's survival rests solely on a limited set of
easily replicable FSAs, the risk of FSA dissipation through the venture is ex-
tremely great. The returns are then highly unlikely to compensate for the eventual
failure of the company due to the loss of its competitive advantage. This would
position most failed ventures described above in quadrant 3 of Exhibit 1. Insuffi-
cient resources were devoted to the creation of an efficient safeguard structure.
In addition, there are a class of failed joint ventures in quadrant 1. Here the
Western partner is less able to make use of the benefits provided by the Japanese
partner. This is particularly likely in joint ventures between small, entrepreneurial,
technology companies in the West, and large Japanese industrial concerns. Hull,
Slowinski, Wharton and Azumi (1988) find that Japanese corporations are now
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offering to reengineer, manufacture, and sell the product inventions of small U.S.
high-tech firms in the Asian market. In exchange, the small high-tech firms
receive money and process technology to help them manufacture for the U.S.
market. This presents two potential problems.
First, the entrepreneurial firm is unlikely to have either the capital to set up
its own manufacturing facilities, or the know- how to make full use of the process
engineering knowledge available from the Japanese corporation. Second, the
Japanese firm is able to begin to export into the U.S. market the very product
obtained from the technology entrepreneur. With an ability to use manufacturing
learning curve effects, the Japanese import can undercut the price of the domes-
tically produced product, even though the domestic producer had access to the
Japanese partner's process technology. In such cases, it is the simultaneous
occurrence of incompatible FSAs (from the perspective of the small firm) and the
inefficiency of the safeguard structure which leads to failure.
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investments and cost competitiveness, and that the Americans are corrupting the
Japanese with fast food.
According to this simple view, the West fears Japan because it has gone so
quickly from disaster to economic dominance. Having been caught napping in the
automobile, semiconductor, and consumer electronics markets, Westem compa-
nies have come to believe that the Japanese are a supremely clever, and possibly
evil, competitive force that cannot be overcome. Writings such as Wolf's (1983)
and Reich and Mankin's (1986) are top simplistic although both authors base their
contentions on evidence, such as the Hitachi espionage, and documented instances
of product copying.
At the other end of the spectrum are writers who claim that joint ventures
between Japanese and Westem firms fail because Westem firms are too culture-
bound, insensitive to the nuances of Japanese business practices, and entrenched
in their own bad management practices. In a study of Westem-Japanese joint
ventures within Japan, Pucik (1988, p. 488) states:
The reason for low performance could often be traced to the poor organizational
capability of the Westem partner to manage and control the cooperative relation-
ship. This deficiency demonstrated itself in a number of forms ranging from
ignorance about or misreading of the strategic intentions of their Japanese partner,
to disagreements about the implementation of daily business decisions. In particu-
lar, the Westem firms observed did not pay sufficient attention to the competitive
aspects of the joint venture relationship and were not prepared for the possibility of
changes in the relative power of their Japanese partners over time.
It can be argued that these reasons for failure can easily be given a trans-
action cost based interpretation, related to incompatible FSAs and inefficient safe-
guards. The issue of culture is cmcial here. The first source of joint venture failure
is not the absence of sufficient safeguards or weak compatibility of FSAs, but the
culturally-related inability of Westem firms to introduce an efficient govemance
structure, and to reap the benefits of using the Japanese partners' FSAs.
Two interesting implications arise from Pucik's analysis: One, the assump-
tion that the Westem partner should have had control over the relationship, and
two, that competitive behaviour was to be expected within the relationship which
the Westem partner should have guarded against. Using the Buckley and Casson
(1988) framework, however, it could be argued that efficient safeguards do not
imply that one partner has full control in a cooperative relationship. If the ventures
began with a perceived power asymmetry in favour of the Westem partner, it
seems likely that the Westem partner, perhaps inadvertently, behaved in a way
that was viewed as cheating by the Japanese partner. Given the Japanese tendency
toward circumlocution and avoidance of unpleasantness in communications
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(Wright, 1979; De Mente, 1968, 1972; Wolf, 1983), the Western partner might not
become aware of the Japanese partner's dissatisfaction. Since cheating by one
partner reduces or removes the incentive for the other partner to refrain from
cheating, it is expected that the Japanese partner would cheat once power shifted
in its favour. In any case, the main reason for joint venture failure is the low
compatibility of societal values, rather than the absence of efficient structural
safeguards or a low compatibility of FSAs.
Falling between the two extremes are writers who take the position that
problems arising from cultural differences are very great, but can be overcome by
good management on both sides. De Mente (1968, 1972) finds aspects of Japanese
culture which simply cannot be reconciled with American management practice.
De Mente characterises American management practice as revolving around a
code of ethics, while Japanese management is dominated by a code of manners.
The ideal of American business is outstanding achievement without resorting to
deception or foul play. In Japan, the ideals are form, etiquette and "face"- values
which have become deeply ingrained due to centuries of attention to such matters.
There are numerous other differences between Japanese and Western firms
that make joint ventures difficult. Again, due to diverging societal values, Japa-
nese firms emphasise long-term growth over short-term profit, while Western
firms must give equal if not greater attention to short-term results (Wright, 1979).
These opposing views are fostered by the differences in financial markets and
legal environments between Japan and many Western nations. Individuals are
expected to subordinate themselves to the group to a far greater degree in Japan,
and as a result, team loyalty and consensus is much greater and more highly
valued (Lorsch, 1987). In spite of the length of time that Western firms have been
conducting business in Japan, and the number of books and articles that stress the
profound differences between Japanese and Western cultures, and interpret Japa-
nese culture for Westerners, it appears that Western firms still do not spend
adequate time in learning about Japan and Japanese business practice before
making a decision on the best way to move into the Japanese market (Eason,
1986).
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The implication that can be drawn from Hofstede's analysis is that with
regard to these four dimensions of culture relevant for business practice, Japan is
significantly different from Western countries, with the difference between Japan
and the United States being the most. Although Western nations differ among
themselves, the differences are, for the most part, not as great as the differences
between these countries and Japan. On these grounds, joint ventures with Japa-
nese firms will generally be more difficult to manage than international joint
ventures between Western nations.
In contrast, McMillan (1984) takes the view that the key to the great
success of the Japanese has simply been good management practice, and that
many of their practices are applicable in any country. This view seems to have
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some merit. If McMillan is correct, one reason for the recent upsurge in joint
ventures between Japanese and American firms within the United States may be
that American firms are finally attempting to find out what Japanese practices can
be used to their advantage. They may also be aimed at learning how to work with
Japanese partners so that they can jointly participate in ventures elsewhere in the
world.
The work by Westney (1988) supports McMillan's view. She argues that
U.S. firms often suffer from the "not-invented-here" syndrome. This syndrome
implies that insufficient resources are allocated to scan the environment for
innovations and actively adapt them. In contrast, Japanese firms consider environ-
mental scanning and reverse engineering as important functions, and are more apt
to commercialise available technology despite making relatively few major dis-
coveries. In addition, the Japanese realised early in the 20th century that they had
fallen behind the rest of the world in economic and technological progress, and
became keenly aware of the need to catch up. Thus, adopting outside methods and
technology and adapting them to fit the new environment has greater historical
legitimacy in Japan than elsewhere.
The implication for joint ventures is that many Japanese firms have devel-
oped a culturally determined FSA in well-honed learning skills and the willing-
ness to absorb useful ideas from foreign venture partners. Westney (1988) fmds
that one of the factors that has facilitated Japanese management of cooperative re-
lationships is the practice of sending employees on temporary assignments outside
the firm as part of their career development. Although this is done in some
Western multinationals as well, most managers are reluctant to be away from head
office for too long because of the risk of being forgotten. This routine movement
of employees among Japanese firms trains key personnel to cope with new
situations, such as joint ventures, and absorb whatever information they can. This
gives the Japanese a seemingly unfair advantage in joint ventures with Western
partners; the Western partner may not be aware of how much information it is
making available to the Japanese partner, and may be shocked at some point to
discover that much more of its proprietary knowledge has been transferred to the
partner than had been foreseen.
Given the cost of creating proprietary knowledge, and its intangible nature,
unexpected transfers of knowledge may cause the disadvantaged partner to accuse
the other partner of cheating. Alternatively, Western firms, having a more adver-
sarial view of strategic alliances, could view the Japanese partner's superior
ability to make use of the experience and knowledge gained in the joint venture as
cheating.
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Japanese Joint Ventures: Brown, Rugman and Verbeke
predisposes members of both sides of the agreement to interpret the problems that
would occur even between joint ventures of partners of the same nationality, as
intentional deception.
Buckley and Casson (1988) point out that the discontinuation of forbear-
ance by one partner in an agreement seriously impairs the other partner's incentive
to continue to forbear. This means that culture related misunderstandings that lead
to false attributions of cheating will lead to genuine attempts to cheat. They have
also argued that an inefficient safeguard structure, in terms of not eliminating
excessive power imbalances between the partners incite the weaker partner to
cheat out of fear of the stronger partner doing so first. Because the weaker partner
is less able to punish the stronger partner, the weaker partner assumes that the
stronger partner will use its superior power to unfair advantage, simply because it
can do so with impunity.
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EXHIBIT 2
Japanese-Westem Joint Venture Outcomes
Cultural Compatibility
Strong Weak
1 3
Succeed Probably Fail
Strong 4,12 • 5 , 6 , 7 , 1 3 ,15,
17, 19,20 ,25,
Economic 26
Compatibility 2 4
Probably Fail
Weak Succeed
2, 3,8, 10,11, 1,9,14, 16,
18,21,22 24
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Japanese Joint Ventures: Brown, Rugman and Verbeke
In order for joint ventures between Japanese and Western firms to succeed,
it will be necessary to improve management's information about their partners.
This requires mutual understanding of each other's economic and cultural phi-
losophies and practices, (Adler and Doktor, 1986). Acquiring such knowledge, let
alone understanding it well enough to embed it into the organisational structures
of the two sets of multinational enterprises, will be a major challenge. One step
towards success would be to advance management perceptions beyond a recogni-
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Japanese Joint Ventures: Brown, Rugman and Verbeke
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Lrosch, J. (1987), "Baseball and Besuboru: a Metaphor for U.S.-Japanese
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