Professional Documents
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009954
WARNING
Loss of life. This product is not intended to
be used in a critical life support application.
Failure to adhere to this warning could result
in death or serious injury.
(000209b)
Record the information found on your unit data label on this page. See Serial Number Locations.
When contacting an Independent Authorized Service Dealer (IASD) or Generac Customer Service, always supply the complete
model number and serial number of the unit.
Date Purchased
Commissioning Date
WARNING
CANCER AND REPRODUCTIVE HARM
www.P65Warnings.ca.gov.
(000393a)
Section 8: Troubleshooting
General Troubleshooting .................................. 31
WARNING WARNING
Consult Manual. Read and understand manual
Indicates a hazardous situation which, if not avoided,
completely before using product. Failure to
completely understand manual and product could result in death or serious injury.
could result in death or serious injury.
(000100a) (000002)
If any section of this manual is not understood, contact
the nearest Independent Authorized Service Dealer CAUTION
(IASD) or Generac Customer Service at 1-888-436-3722
(1-888-GENERAC), or visit www.generac.com for assis- Indicates a hazardous situation which, if not avoided,
tance. The owner is responsible for correct maintenance could result in minor or moderate injury.
and safe use of the unit.
(000003)
This manual must be used in conjunction with all other
supporting product documentation supplied with the NOTE: Notes contain additional information important to
product. a procedure and will be found within the regular text of
SAVE THESE INSTRUCTIONS for future reference. This this manual.
manual contains important instructions that must be fol- These safety alerts cannot eliminate the hazards that
lowed during placement, operation, and maintenance of they indicate. Common sense and strict compliance with
the unit and its components. Always supply this manual the special instructions while performing the action or
to any individual that will use this unit, and instruct them service are essential to preventing accidents.
on how to correctly start, operate, and stop the unit in
case of emergency. How to Obtain Service
For assistance, contact the nearest Independent Autho-
rized Service Dealer (IASD) or Generac Customer Ser-
vice at 1-888-436-3722 (1-888-GENERAC), or visit
www.generac.com.
When contacting an IASD or Generac Customer Service,
always supply the complete model and serial number of
the unit as given on its data decal located on the unit.
Record the model and serial numbers in the spaces pro-
vided on the front cover of this manual.
General Hazards
DANGER WARNING
Electrocution. Do not wear jewelry while Equipment damage. Connecting inverter to electric utility grid
working on this equipment. Doing so will must only be done after receiving prior approval from utility
result in death or serious injury. company. Failure to do so could result in equipment or property
damage.
(000188) (000640)
WARNING
Equipment damage. Connect only to REbus-compatible
devices to the DC bus. Never connect to any other DC
power source. Connecting to other DC power sources
could result in equipment damage.
(000598)
WARNING
Electric shock. Only a trained and licensed electrician
should perform wiring and connections to unit. Failure
to follow proper installation requirements could result in
death, serious injury, and equipment or property damage.
(000155a)
WARNING
Equipment damage. Only qualified service personnel may
install, operate, and maintain this equipment. Failure to
follow proper installation requirements could result in death,
serious injury, and equipment or property damage.
(000182a)
injury. (000152)
Shutdown
(hold)
009918
Ratings
Description Units Min Nominal Max
A B C
009955
A
F G
C E
B D
009893
Figure 2-3. Generac PWRcell System Example
A C
LED Indicators
See Figure 2-5 for LED locations.
E
(hold)
009894 Safety Shutdown LED
Safety Shutdown LED (F) is illuminated when the system
Figure 2-5. Inverter Control Panel
is in Safety Shutdown mode. Safety Shutdown may be
initiated either from the Safety Shutdown button on the
A LCD display
unit or an externally-installed shutdown switch. See
B Navigation keys Safety Shutdown.
C REbus status LED
D Inverter LED Internet LED
E Safety Shutdown Internet LED (D) is illuminated when the inverter is
connected to a router and has an IP address. See
F Safety Shutdown LED
Ethernet Configuration.
G Internet LED
NOTE: A blue Internet LED does not mean that the
inverter has connected with the Generac server.
Safety Shutdown
WARNING The Generac PWRcell Inverter is equipped with a safety
Equipment damage. Only qualified service personnel may shutdown function to help installers comply with the rapid
install, operate, and maintain this equipment. Failure to shutdown requirements given in Article 690.12 of the
follow proper installation requirements could result in death,
National Electrical Code.
serious injury, and equipment or property damage.
(000182a) See Safety Shutdown for information on how to initiate
and exit a shutdown.
Follow all instructions included in this manual and use
appropriate practices for all product wiring and installa- See External Safety Shutdown Switch for information
tion. on installing and using an external safety switch to initiate
a safety shutdown.
Threshold Hz Over/
Threshold No. of Cycles Threshold No. of Cycles
(% of nominal) Under Nominal
UV2 50 10 UF2 2 10
H I
009991
I
E F
C G
D
H
J
L
A B
DANGER
Electrocution. Verify all system voltages are safe before B
wiring. Disconnect all AC and DC sources of power before
touching terminals. Failure to ensure no dangerous voltages
are present on conductors and terminals before wiring A
will result in death or serious injury. (000642)
To access the wiring compartment:
1. Initiate a Safety Shutdown and allow DC voltage to
drop to a safe level. D
C
2. Power down inverter
3. Disconnect all sources of AC and DC Power.
4. See Figure 5-2. Open inverter front cover by lifting 009994
the bottom to horizontal (A) and pushing inward (B). Figure 5-2. Wiring Compartment
1.969
50
2.638
67
1.654 2.212
42 56.18
2.819
5.517 5.910 71.60
140.13 150.13
2.165 1.405
55 35.69
1.083
27.50 1.648
41.85
1.875
47.63
.119
3.01
DC Wiring AC Wiring
WARNING NOTE: The installer is responsible for providing sufficient
overcurrent protection for the AC grid wiring terminals.
Equipment damage. Connect only to REbus-compatible
devices to the DC bus. Never connect to any other DC The conductors and overcurrent protection device shall
power source. Connecting to other DC power sources be sized in accordance with NEC Article 705.12 for the
could result in equipment damage. utility power connection. All other conductors shall be
(000598) sized in accordance with NEC Table 310.15(B)(16) and
all other applicable NEC Articles.
WARNING
• See Figure 5-4. The Generac PWRcell inverter is
Equipment damage. Do not connect PV string output
equipped with four AC grid connection terminals
directly to inverter. PV must be connected via Generac
PWRcell PV Link. Connecting PV output directly to inverter
and three protected loads terminals.
could result in equipment or property damage. • Use the top four terminals (A) for connection to the
(000644)
utility grid.
WARNING NOTE: Use L3 terminal (B) with 3-phase inverters only.
Equipment damage. Do not connect raw, unregulated
• Use the bottom three terminals (C) for protected
battery output to inverter. Connect only REbus-compatible
batteries. Connecting batteries that are not REbus- loads output. See Protected Load.
compatible could result in equipment or property damage.
(000645)
N1
WARNING
L1 A
Equipment damage. Obey polarity markings when
connecting REbus devices. Reverse-polarizing DC L2
circuits could result in equipment or property damage. L3 B
(000646) (3p)
WARNING N
Protcd.
Equipment damage. Connect only one wire to each DC
L1
wiring terminal. Doubling wires on a terminal could Protcd.
C
result in equipment or property damage. L2
(000647) Protcd.
009994
NOTE: Disable REbus before returning breakers to ON
position. Figure 5-4. AC Wiring Terminals
• Connect all REbus devices to the REbus bi- • Torque all terminals as specified in Table 5-7.
directional DC terminals.
Table 5-7. AC Wiring Terminal Specifications
• Each terminal is protected by a 30 A two-pole
circuit breaker. Wire Size 14 to 6 AWG
• Breakers indicate state and may be used to (2.08 mm2 to 16 mm2)
disconnect DC circuits.
Terminal Temp Range Up to 248ºC (120ºC)
• Breakers disconnect both ungrounded DC
Wire Min Temp Rating 194ºF (90ºC)
conductors simultaneously.
• Torque all terminals as specified in Table 5-6. Torque 13.3 in-lb to 15.9 in-lb
(1.5 Nm to 1.8 Nm)
Table 5-6. DC Wiring Terminal Specifications
Protected Load
For systems equipped with energy storage, the protected
WARNING loads terminals provide power during a grid outage.
Equipment damage. Never connect protected loads See Figure 5-5. By default, the grid powers any
terminals to other sources of power, including any protected loads connected to the inverter protected loads
other inverter, the utility grid, or a generator. Doing so terminals. During a grid outage, internal relays inside the
could result in equipment or property damage. (000648) inverter isolate the AC grid connection and the inverter
powers the protected loads only using PV array and
battery power. This transition takes place in a fraction of
WARNING a second.
Equipment damage. Never connect protected loads NOTE: To create a protected loads panel, connect the
output from multiple inverters in parallel. Doing so circuits that require backup to a subpanel. Connect this
could result in equipment or property damage. subpanel to the protected loads terminals.
(000649)
• The protected loads continuous output is 8 kW or
NOTE: The protected loads terminals cannot provide full 33.3 amps at 240V.
three-phase power. • The inverter can surge up to 50 A for motor starting
capabilities.
A G
B
A PV Array
B Generac PWRcell Inverter
C Protected Loads Panel
D Internal 50 A Protected Loads Breaker
E AC Main Panel
E
F Generac PWRcell Battery
D G Utility
F C
009997
Figure 5-5. Single Inverter Backup Installation with Protected Loads Panel
NOTE: See Figure 5-6. On systems that do not include battery storage but battery storage is expected in the future,
install a protected loads panel during inverter installation. The protected loads panel will be fed by the grid while the
system operates in Grid Tie mode.
G
A
B
A PV Array
B Generac PWRcell Inverter
C Protected Loads Panel
D Internal 50A Protected Loads Breaker
E AC Main Panel
C
E G Utility
D
009998
G
B
A
H
A PV Array
B Generac PWRcell Inverter
C Protected Loads Panel
D Internal 50 A Protected Loads Breaker
D E AC Main Panel
E F Generac PWRcell Battery
G Current transformers (CTs)
F H Utility
C
009997
Other Accessories
External Safety Shutdown Switch Tech. Service Connection
NOTE: Select an appropriately rated, code compliant Service RJ-11 jack (C) is for use authorized Generac
switch. Local codes may require special labeling, personnel only. Never connect any device to this jack
indicators, or other features. Requirements can vary by without direct instructions from Generac Technical
region, so consult a local code enforcement officer for Service.
guidance.
C
• If an external safety shutdown switch is required, A B
the switch must be a closed (NC) type switch or
button.
• See Figure 5-10. Connect the external safety
shutdown switch to stop terminals (B).
NOTE: The stop terminals ship with a jumper installed.
Remove this jumper before installing an external switch.
010005
• Installation of an external switch does not disable
the switch mounted on the front control panel. Figure 5-10. Accessory Ports
Either the front panel button or the external switch
may be used to initiate a Safety Shutdown.
However, once a shutdown has been initiated, the A REbus Beacon USB-B jack
front control panel must be used to exit the B External Safety Shutdown terminal
shutdown. If a locking-type switch is installed, the C Authorized Generac personnel only
system cannot exit the Safety Shutdown until the
switch has been released.
Enabling Islanding
Systems with the Generac PWRcell Battery must have
the EnaIslanding setpoint set to ON to island. This set-
point is accessible through the Mod. Settings menu via
the inverter device page. See the Generac PWRcell
010006
Inverter Owner’s Manual for information on accessing
and adjusting the EnaIslanding setpoint. Figure 6-1. Inverter Power-Up
General Information NOTE: If there is no grid power at the site and the sys-
tem includes Generac PWRcell Battery, blackstart can be
All REbus devices are configured and controlled through
used to start the system from the battery. See the Gen-
the Generac PWRcell Inverter. Connected devices will
erac PWRcell Owner’s manual for information on black-
appear on the LCD display.
starting a system.
2. See Figure 6-3. A list of operational modes will be Configuring Custom Grid Settings (optional)
displayed with the current mode marked with an By default, all Generac PWRcell Inverters ship in compli-
asterisk. ance with UL1741, including IEEE1547. If the system
NOTE: The list of modes may not include all those needs to be configured to comply with a different grid
shown in Figure 6-3. interconnection standard, activate the new configuration
before proceeding.
009967
009968
009656 010011
Figure 6-7. Enabling Inverter (2 of 4)
5. See Figure 6-8. Arrow right and press center Configuring and Running a TOU Schedule
button to Confirm. 1. See Figure 6-10. Navigate to the Generac Beacon
device page and press the center button to enter
the device menu.
010017
6. See Figure 6-9. The inverter is enabled. It will cre- Figure 6-10. Configuring TOU Schedule (1 of 4)
ate voltage at the DC terminals and begin commu-
nicating over REbus. 2. See Figure 6-11. Use the up and down arrows to
highlight Mod. Settings and press the center button
NOTE: Per UL1741, the Generac PWRcell Inverter may
to enter the settings menu.
wait five minutes or longer before beginning to export
power after the inverter has been enabled.
01010
010115
Figure 6-16. Scheduler Active
010112
010113
0100117
4. See Figure 6-20. The status line on the Generac Figure 6-22. Enabling Beacon (2 of 2)
Beacon device page will read Disabled.
NOTE: The system will remain in the current operational Temporarily Overriding the TOU Scheduler
mode until the mode is changed manually or the sched- The scheduler can be temporarily overridden at any time
uler is re-enabled. without disabling it. The manual override will apply until
the next regularly scheduled operational mode change.
To temporarily override the scheduler:
1. Navigate to the system home page.
2. Press the center button.
3. Select the desired temporary operational mode.
NOTE: See the Generac PWRcell Inverter Owner’s
Manual for more information.
0100118
Figure 6-20. Disabling Beacon (3 of 3)
4. See Figure 6-25. Use the up and down arrows to Manually Configuring IP Settings
highlight Enable Ethernet then press the center
button. NOTE: On networks not configured for DHCP, use the
MAC address to locate the device on the network.
To manually configure settings:
1. See Figure 6-28. Press the center button from the
Ethernet settings screen and select IP Settings.
010046
010047
010049
6. Verify the control panel Internet LED is lit indicating
a valid Internet connection. Figure 6-29. Ethernet Configuration (2 of 2)
NOTE: If the Internet LED is not lit, see Ethernet Trou-
bleshooting. 3. Adjust any of the following:
• IP
7. The Generac PWRcell system is now Ethernet-
enabled and can send and receive data. • Subnet Mask
8. Log onto https://register.generac.com/ to sign up • DNS
and register the REbus devices. • Gateway
NOTE: See Figure 6-27. The Ethernet screen on Gen- NOTE: Contact your network system administrator to
erac PWRcell’s Inverter LCD displays IP address, MAC connect the Generac PWRcell Inverter to a restricted net-
address and connection status. work.
009981
NOTE: A lit Internet LED is a necessary, but not suffi- Every REbus-enabled device can be monitored from the
cient indication of a successful connection to the PWR- PWRview™ online monitoring system and mobile app.
view server. The blue LED may be lit even if the inverter To register a system for PWRview monitoring:
is not connected to the server. 1. See Figure 6-30. Locate the serial number and
• A valid IP address must be displayed on the Ether- registration code on the registration decal on the
net settings page front of the inverter. This information will be
required for registration.
• The PWRview State on the Ethernet settings page
must read Listen. 2. Navigate to https://register.generac.com/ or if
using a mobile device scan the registration label
NOTE: If the PWRview State reads Get Connected then QR code.
a successful connection has not been made to the PWR-
3. Follow the on-screen prompts to complete the
view server
profile.
If the inverter does not automatically connect to the
.
the MAC address and contact the system REGISTRATION CODE: RRRR-RRRR
Section 7: Maintenance
Service Replacing Fuses
DANGER WARNING
Electrocution. Verify all system voltages are safe before Equipment damage. Never replace a fuse with a
wiring. Disconnect all AC and DC sources of power before
touching terminals. Failure to ensure no dangerous voltages
different size or style. Doing so will void the inverter
are present on conductors and terminals before wiring warranty and could result in equipment or property
will result in death or serious injury. (000642) damage. (000653)
DANGER WARNING
Electrocution. Initiate a system-wide safety shutdown
and turn PWRcell Disconnect Switch OFF on all
Equipment damage. Never remove DC fuses under
connected batteries before performing service. Failure load. Removing DC fuses under load could result in
to do so will result in death, serious injury, equipment equipment or property damage.
and property damage. (000600) (000652)
For any servicing needs, contact the nearest Indepen- Two main fuses are installed between the power core
dent Authorized Service Dealer (IASD) or Generac Cus- and the DC breakers. See Generac PWRcell Inverter
tomer Service at 1-888-436-3722 (1-888-GENERAC), or Wiring Compartment for location.
visit www.generac.com. If a main fuse has blown, determine the root cause of the
issue before replacing it. For assistance, contact the
Accessing Wiring Compartment nearest Independent Authorized Service Dealer (IASD)
or Generac Customer Service at 1-888-436-3722 (1-888-
To access the wiring compartment: GENERAC), or visit www.generac.com.
1. Initiate a Safety Shutdown and allow DC voltage to
drop to a safe level.
2. Power down inverter
3. Disconnect all sources of AC and DC Power.
4. See Figure . Open inverter front cover by lifting the
bottom to horizontal (A) and pushing inward (B).
5. Locate wiring compartment cover (C).
6. Remove five M4X10 screws (D) and wiring
compartment cover.er.
D
C
009994
Figure 7-1. Wiring Compartment
010018
Section 8: Troubleshooting
General Troubleshooting
Some of the more common problems are listed in the
table below. This information is intended to be a check or
verification that simple causes can be located and fixed.
It does not cover all types of problems. Procedures that
require in-depth knowledge or skills should be referred to
an Independent Authorized Service Dealer.
Inverter isn’t connected Inverter not connected to Verify the inverter is connected to the Internet via a router.
to server the Internet
If problems persist, contact the nearest Independent Authorized Service Dealer (IASD) or Generac Customer Service
at 1-888-436-3722 (1-888-GENERAC).