Section 3 / Group 2 KUCNA

FAR EASTERN UNIVERSITY - MANILA

Institute of Accounts, Business, and Finance
Department of Accountancy and Internal Auditing

CONSENT 70%
Voluntary Participation
Your participation in this study is completely voluntary. Should you elect to discontinue participation; any
information already collected will be discarded. There is no penalty or loss of benefit for choosing not to
participate.

Right to Withdraw from the Study

You have the right to withdraw from the study at any time without consequence or penalty.

Agreement
If you wish to participate in this study, please sign the form below. A signature will indicate agreement to
participate.

Participant’s Name: (Print)___________________ Signature:____________ Date:_________

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SURVEY QUESTIONNAIRE
(SUPPLY)

Dear Sir/Madam,

We, Third Year Accountancy students of this university, are currently conducting a feasibility study on
Cloud Kitchen in Poblacion, Makati City in compliance with the partial requirement of the course Strategic
Business Analysis. In this regard, we would like to seek your assistance to accomplish this questionnaire.

In compliance with the Republic Act. 10173, otherwise known as Data Privacy Act of 2012, the
proponents shall ensure reasonable steps to protect any personal data you provide and to protect such
information from misuse, unauthorized access, disclosure, and other prejudicial action against you.

Rest assured that the data you will provide will be treated with utmost confidentiality and will be used for
academic purposes only. Thank you for your cooperation.

Business Proponents
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Section 3 / Group 2 KUCNA

I. Profile of the Business

Direction: Direction: Please check(√ ) the checkbox that corresponds to your chosen answer or
fill in the space provided.

Business Name:

Business Address:

Year Started Business:

Years of Existence:
☐ Less than 1 year
☐ 1-5 years
☐ 6- 10 years
☐ Above 10 years

Number of Branches: ☐ 0-1 ☐ 2-3 ☐ above 3

Type of Store
☐ Physical ☐ Online ☐ Both

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II. SURVEY QUESTIONS

Direction: Please check(√ )the box that corresponds to your chosen answer. or fill in the space
provided

1. How many competitor/s exist/s in your area when you started the business and how
many are added per year?

Number of Competitors

Year of 0 Competitor 1-2 Competitors 3-4 Competitors 5 Competitors

Operations above

Start of
operations

1st and 2nd year

3rd and 4th Year

5 - 6 year

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Section 3 / Group 2 KUCNA

2. In what QUARTER do you have the greatest and least number of tenants?
BEFORE PANDEMIC DURING PANDEMIC

Quarter Greatest Least Greatest Least

Number of Number of Number of Number of
Customers Customers Customers Customers

1st Quarter

2nd Quarter

3rd Quarter

4th Quarter

3. Do you have regular tenants?

☐ Yes
☐ No
If No, please disregard the NEXT question.

4. On the average, how many regular customers are coming to your to avail of your rental
services per quarter?

Average Number of Before Pandemic During Pandemic

Regular Tenants Per
Quarter

0-10 customers

11-20

21-30

Above 30

5. Do you have an online application platform?

☐ Yes ☐ No
If No, skip the next question

5A. What platform does your customer use for online applications?
☐ Social Media
☐ Website
☐ Landline
☐ Others, please specify _____

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Section 3 / Group 2 KUCNA

6. Do you have a customer hotline service for inquiries?

☐ Social Media
☐ Website
☐ Landline
☐ Others, please specify _____

7. What factors do the consumer look for in a product?

[ ] Appearance
[ ] Convenience
Appearance

Convenience

Sanitation

Affordability

Quality

Equipment

8. What marketing strategies do you use to attract the interest of your customer?
(Do not include all of these. Choose only what is applicable to your business)

Marketing Strategies Before Pandemic During Pandemic

Advertisement

Public Relations strategy

(CSR)

Use of influencers (e.g.

celebrity endorsement)

Customer reviews/ratings

Loyalty incentives

Free Delivery

Set-up digital marketing

platforms

9. How long does it take to find a tenant?

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Section 3 / Group 2 KUCNA

Hour Before Pandemic During Pandemic

Less than a month

1-6 months

6-1 year

More than a year

10. What are the different floor areas and corresponding prices of your leased spaces ?
Floor Area Price Range

₱15,000 - ₱20,000

₱21,000 - ₱25,000

₱26,000 - ₱30,000

More than ₱30,000

11. What are the different reasons for renting?

[ ] temporary home
[ ] temporary office space
[ ] temporary fencing
[ ] short-term/vacation
[ ]

11. Is the demand for your Cloud Kitchen increasing/decreasing?

Estimated Before Pandemic During Pandemic

Percentage of
Increase/Decrease

1-10% Increasing Decreasing Increasing Decreasing

11 - 20%

21-30%

More than 30%

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Section 3 / Group 2 KUCNA

10. How many day/s do you operate in a week?

Days Before Pandemic After Pandemic

1-3

4-7

10A. How many hours do you operate in a day?

Hours Before Pandemic After Pandemic

1-8 hours

9-16

17-24

10. What does your business implement to cope with the pandemic?
☐ Reduction of staff
☐ Increase in marketing efforts
☐ Strict implementation of COVID-19 protocols
☐ Decrease in rental fees

11. What are the government's new normal protocol that you adopt during the pandemic?
☐ Frequent sanitation of equipment
☐ Acceptance of cashless payments
☐ Use safety gadget facemask
☐ Implementation of social
☐ Shortening of operating hours