Planning to Install Multiple Instances of Siebel CRM

This topic is part of Planning Your Siebel Deployment.

This topic describes issues in installing multiple instances of similar or

dissimilar versions of Siebel CRM on the same computer or operating system
instance.

Installing Multiple Instances of Similar Versions of Siebel CRM

By default, the Siebel installers automatically install Siebel CRM software in
directories with unique names that will not conflict with other Siebel CRM modules
that you install on the same computer or operating system instance. To install
another instance of the same version of a module on a single computer or operating
system instance (where applicable), specify a custom installation path.

However, installing multiple instances of some modules might cause problems. For
example

You cannot install multiple instances of the same version (or any version) of
Siebel Gateway on the same computer or operating system instance. The reason for
this is that installing and configuring the Siebel Gateway creates a service which
cannot coexist in multiple instances for different installations.
You must take care to avoid conflicts in port number usage whenever you install or
configure multiple Siebel CRM modules or multiple instances on the same computer or
operating system instance. You specify multiple port numbers when you install and
configure Siebel CRM modules.
Restrictions apply for installing multiple instances of Siebel Application
Interface. You must install them in different locations and assign unique port
numbers for the application containers. For details, see Requirements for
Installing and Configuring the Siebel Application Interface.
For important related considerations, see also About Installing Siebel CRM and
Preparing the Hardware and Planning Topologies.

NOTE In this context, same version refers to multiple installations of a given

release, such as Siebel CRM 18.12 Update.

All Siebel CRM server modules that you install together on the same computer or
operating system instance are installed into the same root directory (such as
CSiebel on Microsoft Windows or
Siebel on UNIX), except in the case described in the note that follows. These
modules might include Siebel Gateway, Siebel Server, Database Configuration
Utilities, EAI Connector, and Siebel Enterprise Cache. Restrictions and guidelines
apply to collocating Siebel CRM modules, as noted in About Installing Siebel CRM.
See also File and Directory Naming Conventions.

As an example of restrictions for collocating Siebel CRM modules, you must install
Siebel Application Interface in a different directory (such as CSiebel_AI on
Microsoft Windows or Siebel_AI on UNIX) than other Siebel CRM modules, or on a
different computer or operating system instance.

NOTE If you have already installed Siebel CRM modules (Siebel Enterprise Server)
for the current release, and you require additional Siebel CRM modules (for
example, Siebel Gateway is already installed and you want to install a Siebel
Server), then you can install a new instance, with the modules you require, in a
different directory or on a different computer or operating system instance. (Then
install Siebel CRM 18.12 Update for all of the applicable installed instances.) For
more information about options in this situation, see General Requirements for
Installing and Configuring Siebel Enterprise Server Modules.

Installing Multiple Instances of Dissimilar Versions of Siebel CRM

Multiple versions of some Siebel CRM modules can be installed on the same computer
or operating system instance. Sometimes you might have to do this as part of some
upgrade scenarios.

Each instance of Siebel Gateway must be installed on a separate computer or

operating system instance, regardless of the version.
If you install multiple versions of Siebel Server on the same computer or operating
system instance, then you