9 What would you have done?

WARM
UP
Who do you go
SPEAKIN G G R A MM A R LISTEN IN G REA D IN G to for advice?
Regrets and solutions Should have/would have Personal advice Advice column

VOCABULARY
1 Look at the picture. How would you describe the people? Write the correct letter.
Then listen and check your answers.

a. amused b. irritated c. sympathetic d. embarrassed e. confused f. inconsiderate

4 5

2
ONLINE
PRACTICE

2 Which words describe reactions or emotions? Which describe people’s behavior?

Complete the chart with the words in the box. Then add more words from the picture.

hurt helpful uncomfortable grateful

rude relieved thoughtful shocked

Reactions or emotions Behavior

VOCABULARY TIP
Group new words by theme.

3 PAIR WORK. Tell your partner about a time when you Feelings
irritated
made a mistake. relieved
Personality
A I forgot my coworker’s name. inconsiderate
B Oh no, I’ve done that, too. It’s embarrassing! thoughtful

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 What would you have done? • Unit 9

CONVERSATION

ONLINE
PRACTICE

1 Complete the conversation. Then listen and check your answers.

Practice the conversation with a partner.

a. grateful b. Actually c. Dave d. embarrassed

Stacy Chris, how was your first day of class?

Chris Not so good, Mom. Everyone called me by the wrong name. Instead of Chris,
they all called me 1 .
Stacy All of them? Wow. They shouldn’t have done that.
Chris Yeah. And I was kind of 2 , actually, so I never corrected them.
Stacy Oh, Chris! You should have said something.
Chris Really? Don’t you think that would have been rude?
Stacy Rude? No. They probably would have been 3 you told them.
Chris So, what would you have said?
Stacy Right away, I would have said, “ 4 , I’m Chris.”
Chris Yeah, you’re right. I should have done that!

2 PAIR WORK. Practice the conversation again. Use the ideas below.
Add your own ideas.

1 2 3 4
Mark uncomfortable relieved Sorry

Tom confused glad Excuse me

3 PAIR WORK. Tell your partner about a situation when you felt...
• confused
• amused
• relieved

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 What would you have done? • Unit 9

LANGUAGE PRACTICE
Should have and would have
What should I have done?
You should have said something.
You shouldn’t have done that.
Grammar Reference page 133
What would you have done?
I would have said, “I’m Chris.”
I wouldn’t have ignored the mistake. ONLINE
PRACTICE

1 Complete the sentences. Use should have or shouldn’t have and the verb
in parentheses.
1. I’m so sorry! I should have sent (send) a thank-you card sooner.
2. I (give) my boss my number. Now he calls me on Sundays!
3. We (call) Kim on her birthday. I hope she isn’t hurt.
4. Tom (post) those embarrassing photos on his website.
5. I apologize. We (tell) you the meeting was canceled.

2 Complete the conversation with should have, shouldn’t have, would have,
or wouldn’t have. Then practice with a partner.
A I invited my neighbors over for dinner, and they arrived over an hour late.
Isn’t that inconsiderate? What would you have done?
B I probably said anything.
A Really? But I was so irritated! Next, at dinner, they asked how much money we
make. I told them, but I was so shocked that I did.
B No way! But they really asked you that.
A Then, they got up and left in the middle of dinner. They
stayed until the end, don’t you think?
B Of course. I left early.
A Anyway, can you imagine? Have you ever done any of these things?

PRONUNCIATION—Reduction of
wouldn’t have/shouldn’t have
1 Listen. Notice the reduced sounds of wouldn’t have and shouldn’t have.
Unreduced Reduced
1. You shouldn’t have done that. You shouldn’t’ve done that.
2. I wouldn’t have ignored him. I wouldn’t’ve ignored him.
3. He shouldn’t have bought a gift. He shouldn’t’ve bought a gift.
4. I wouldn’t have told her that. I wouldn’t’ve told her that.

2 Listen again and repeat. Be sure to say the reduced forms.

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 What would you have done? • Unit 9

LISTENING
1 BEFORE YOU LISTEN Look at the pictures. Write the name of the person
next to his or her statement.

Daniel Alicia Joshua

1. I did not want to be dishonest, so I told the server about the mistake.
2. She shouldn’t have been jealous about my texting.
3. Maybe I shouldn’t have gotten upset when she copied my look.

2 Listen to the people talking. What is each person’s problem?

Choose the correct answer.
1. Daniel’s girlfriend / wife is very jealous.
2. Alicia’s boss / friend always copies the clothes she wears.
3. Joshua told the server that his check was too low / high.

3 Listen again. Choose ( ) True or False.

True False
1. Daniel thinks Lily shouldn’t have asked to see his texts.
2. Alicia thinks she should have expected her boss to copy her.
3. Joshua’s wife thinks they shouldn’t have left a big tip.

4 Listening PLUS. Listen to the host’s opinions.

What would she have done? Complete the sentences.
1. She would have talked to Lily about .
2. She would have the jacket.
3. She would have done as Joshua.

5 GROUP WORK. Do you think the people made

the right decision? What would you have done?
I think Daniel made the wrong decision. I would have said no and deleted my texts!

SMART TALK
Student A: Turn to page 92.
My biggest regret Student B: Turn to page 104.
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 What would you have done? • Unit 9

READING
1 BEFORE YOU READ Look at the article. Where do you think it is from?

Ask the Etiquette Expert

I work out at the gym almost every day. Last week, there was this guy who
just stood there and talked to me the whole time I was on the treadmill. When
I didn’t respond to him, he looked really offended. I said “Sorry, I can’t really
talk while I’m running.” Did I do something wrong? — Matt, Seattle
No. In fact, I think you did the right thing. He shouldn’t have talked to you while
you were exercising. That was inappropriate! If he does it again, just smile
and say you need to concentrate when you’re running.

I just got a great new ring tone for my phone – this favorite pop song
of mine. It’s so cool when my phone rings and I hear that song! But the
other day, when I was on the phone at a restaurant, people were giving
me dirty looks. What did I do wrong? — Jessica, Toronto
You may love your ring tone, but others may find it obnoxious. You
should have silenced your phone when you got to the restaurant,
and you probably should have spoken more quietly. Actually, I wouldn’t
have answered the phone during dinner at all! It isn’t proper etiquette.

My coworker invited me to her wedding, but I couldn’t go. Since I didn’t go

to the wedding, I didn’t get her a gift. I thought that was acceptable in this
situation. But now my coworker is upset. She says I was thoughtless.
Who’s right? – Amy, Miami
It depends. What you’re saying is correct if the bride isn’t a good friend.
However, if you and your coworker are good friends, you probably
should have gotten her something. ONLINE
PRACTICE

2 Read the article. Select ( ) the topics the expert discusses.

politely refusing something to eat or drink
considerate phone behavior
proper behavior at the gym
talking to strangers on public transportation
knowing when it’s necessary to give a gift

3 Read the article again. What does the etiquette expert think? Choose ( ) True or False.
True False
1. Matt should have responded to the guy at the gym.
2. Jessica shouldn’t have answered her phone in the restaurant.
3. Amy shouldn’t have given a gift if the bride was a good friend.

4 GROUP WORK. Is the expert’s advice true where you live? If not,
what would you have told each person?

Where I live, it’s not rude to make conversation at the gym. Matt should
have been more friendly. I would have told him …

WRITING
Turn to page 112.
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 What would you have done? • Unit 9

SPEAKING — The should’ve/would’ve game

1 Look at the questions on the board game. Think about how you would answer them.
START Name Talk about a What Name
something big decision decade something
you shouldn’t you made. would you shouldn’t
have done, Would you you have have done
but enjoyed have done the enjoyed when you
doing. same thing living in? were a
again? teenager.

Name What’s Name a Have you Who’s a

something something person ever repeated person
you should you shouldn’t in history a secret you should
have tried have worried you would you should have gotten
when you about so have have kept to know
were much as enjoyed to yourself? better in
younger. a kid? meeting. high school?

Is there Talk about your last vacation. Name FINISH

anyone Would you have done something
in your life anything differently? you shouldn’t
who you should have bought.
have treated
better?

FLIP A COIN! Heads = move 1 space Tails = move 2 spaces

2 GROUP WORK. Play the game. Answer the questions on your squares.
The first person to reach FINISH is the winner.

Name something you shouldn’t

have done, but enjoyed doing. That’s easy. When I was a kid, I often read
comic books instead of doing my homework.
I shouldn’t have done it, but it was fun!

GO Find an advice column with an interesting question. Bring it to class

ONLINE and share it with a group. What advice would you have given?

NOW I CAN
SPEAK I N G
talk about regrets and
solutions to problems.
G R A MM A R LISTEN IN G REA D IN G
use should have/ understand advice about understand exchanges
would have. personal problems. in an advice column. 61
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 REVIEW Units 7–9
1 Read the conversation. Choose the correct answer.
Ray Jen! Remember me? From City College?

Jen Oh, hi, Ray! Sorry, I didn’t recognize you at

first. You shaved your beard off.

Ray Yeah. I got / did it shaved last year.

1
Jen And you highlighted / had highlights done.
You look great! 2

Ray Thanks. My wife says I look younger, and I

should / would have done it years ago.
3
Jen Oh, are you married? Congratulations!

Ray Yes, since last year. Thanks! My wife’s

name is Connie, and she’s a singer.
[SAY MORE]
Jen She sounds glamorous. But you should
tell / have told me earlier!
4
Ray Sorry. I would have told you, but I lost your
email address. Anyway, what’s new with
you? Are you still living in the city?

Jen No. I just came here today to get my hair

permed / perm. I live in the suburbs. [SAY MORE]
5
Ray That’s good. I’m sure the traffic is much
better there. [SAY MORE]

Jen Yeah, but I wish they’d improve the public

transportation. Anyway, my kids love the
schools there.

Ray Wait, you have kids now?

Jen Yeah. I have three children! [SAY MORE]

2 Listen and check your answers. Then practice the conversation with a partner.
3 PAIR WORK. Put a box around the appearance and community words. Practice the
conversation again. Use your own ideas for these words.

4 Practice the conversation again. This time add information and [ SAY MORE].

Ray … My wife’s name is Connie, and she’s a singer. [I think you’d like her. She’s
really funny!]

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 Review • Units 7–9

5 Look at the article. What is it about?

Wedding Worries?
Text Wendy Wu!
Have your questions answered by a
professional wedding planner. Click here
to email Wendy, or send a text to 444508.
Hi, I’m texting from the mall. I just saw a
GREAT dress to wear to my friend’s wedding
next week. But it’s a white dress. Is that
really a big no-no?
– Elena, Boston
Yes, it really is a no-no. Only the bride
wears white. You might upset your friend
if you wore that. Also, some guests could
be confused. They would wonder, “Which
person is the bride?” I’d ask the store if
the dress comes in another color.
My girlfriend told me to get my hair
trimmed for our wedding. She says she’d
be embarrassed if I didn’t. If I look so bad
now, why does she want to marry me?
– J.J., Toronto
Don’t feel hurt, J.J.! She wouldn’t say it if
she didn’t love you. She just wants you to
look your best. Anyway, it’s just a little trim
– she’s not asking you to shave your head.
Five years from now, you’ll look at your
wedding photos and be grateful.
My college roommate wants me to be in
his wedding. I told him I couldn’t because
I had an important job interview in another
city, and he was upset. Did I do the wrong
thing?
– Brad, Houston
I understand why you are confused. It is
not an easy decision to make. Perhaps you
should have explained more carefully. You
could have told him about the problem
and asked for his advice. That would have
given him an opportunity to be generous. If
I were you, I’d send an extra special gift to
let him know the friendship is important.

6 Read the article. Choose ( ) True or False.

True False
1. Wendy is an expert because she’s a professional wedding planner.
2. Elena hasn’t bought the white dress yet.
3. J.J.’s fiancee wants his hair to be a lot shorter.
4. Brad is upset because he can’t go to his job interview.

7 GROUP WORK. Do you agree with the expert’s advice? What advice would you
give each person?

I think J.J.’s girlfriend shouldn’t tell him to cut his hair. If he said something like that to her,
she would be really offended.

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