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For this exercise, you will develop competitor profiles of EXERCISE 2: WHAT DOES THE FUTURE LOOK
Part 1: Strategic Management Inputs

selected air carriers. LIKE?


A critical ingredient to studying the general environment is iden-
Part One tifying opportunities and threats. As discussed in this chapter, an
Working in groups of five to seven people, each team member opportunity is a condition in the environment that, if exploited,
selects one airline from the table. The pool of selected airlines helps a company achieve strategic competitiveness. In order to
should contain a roughly even balance of three regions: North identify opportunities, one must be aware of current and future
America, Europe/Middle East, and Asia. Answer the following trends affecting the world around us.
questions: Thomas Fry, senior futurist at the DaVinci Institute, says that
the chaotic nature of interconnecting trends and the vast array
1. What drives this competitor (i.e., what are its objectives)?
of possibilities that arise from them is somewhat akin to watch-
2. What is its current strategy?
ing a spinning compass needle. From the way we use phones
3. What does this competitor believe about its industry?
and e-mail, or recruit new workers to organizations, the climate
4. What are its strengths and weaknesses?
for business is changing and shifting dramatically and at rapidly
5. Does this airline belong to an airline alliance (e.g., Oneworld,
increasing rates. Sorting out these changes and making sense of
Star, SkyTeam)?
them provides the basis for opportunity decision making. Which
When researching your companies, you should use multiple ones will dominate and which will fade? Understanding this is
resources. The company’s Web site is a good starting point. crucial for business success.
Public firms headquartered in the United States will also have Your challenge (either individually or as a group) is to identify
annual reports and 10-K reports filed with the Securities and a trend, technology, entertainment, or design that is likely to alter
Exchange Commission. the way in which business is conducted in the future. Once you
have identified your topic, be prepared to discuss:

Part Two • Which of the seven segments of the general environment will
As a group, summarize the results of each competitor profile this affect? (There may be more than one.)
into a single table with columns for objectives, current strategy, • Describe the impact.
beliefs, strengths, weaknesses, and alliance partner(s). Then, dis- • List some business opportunities that will come from this.
cuss the following topics: • Identify some existing organizations that stand to benefit.
• What, if any, are the ethical implications?
1. Which airlines had the most similar strategies? The most dif-
ferent? Would you consider any of the firms you studied to be You should consult a wide variety of sources. For example,
in the same strategic group (i.e., a group of firms that follows the Gartner Group and McKinsey & Company produce market
similar strategies along similar dimensions)? research and forecasts for business. There are also many Web
2. Create a composite five forces model based on the firms you forecasting tools and addresses such as TED (Technology,
reviewed. How might these elements of industry structure Entertainment, Design). TED hosts an annual conference for
(e.g., substitutes, or bargaining power of buyers) differ from groundbreaking ideas, and you can find videos of their discus-
the perspective of individual airlines? sions on their Web site. Similarly the DaVinci Institute, Institute for
3. Which airlines appear best positioned to succeed in the Global Futures, and a host of others offer their own unique vision
future? Why? for tomorrow’s environment.

VIDEO CASE

OUTWORK YOUR COMPETITION 20 NFL seasons, he missed only 10 regular season games.
His 303 games are by far the most ever played by an NFL
Jerry Rice/Former Professional Football Player/NFL Hall of wide receiver. In addition to staying on the field, his work
Famer ethic showed in his dedication to conditioning and running
precise routes.
Jerry Rice (born October 13, 1962) is widely regarded as the Before you watch the video consider the following concepts
greatest wide receiver ever and one of the greatest players in and questions and be prepared to discuss them in class:
National Football League (NFL) history. He is the all-time leader
in every major statistical category for wide receivers. In 20 NFL Concepts
seasons, he was selected to the Pro Bowl 13 times (1986–1996, • Competition
1998, and 2002) and named All-Pro 10 times. He won three • Opportunity
Super Bowl rings playing for the San Francisco 49ers and an AFC • Threat
Championship with the Oakland Raiders. • Industry environment—five forces
Besides his exceptional ability as a receiver, Rice is remem- • Competitor analysis
bered for his work ethic and dedication to the game. In his
65

Questions 3. How is your preparation and planning matched to your

Chapter 2: The External Environment: Opportunities, Threats, Industry Competition, and Competitor Analysis
long-term objectives?
1. How competitive are you? How does this manifest itself in 4. What, if any, difference is there between a company’s objec-
your everyday life? tives and those of its employees?
2. What about goal setting in your life. Do you have objectives
that you want to achieve five years after graduation?

NOTES

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