• Transformation : Disruptive innovation

• 2004 - Tata Indica, 2005 - Tata Ace

• Introduced New Product Information (NPI)

• Things Gone Right – Good in Domestic , Commercial and Passenger Vehicle Market

• Inspite of Global crises in 2008- 2009 TML didn’t report any loss

• 2010 – they regain their profits

• Things Gone Wrong – Modest acceptance in International Market.

• 2007-2008 – Profit Declined

PRINCIPLES OF TMA:

• Alignment to Business Strategy

• Leadership involvement in TMA

• Efficiency in Training Delivery

• Training Effectiveness

• Appropriate L&D investment

• Broad based Learning opportunities

• Competency of L&D Team

• Measurement of training Outcomes

Training Effectiveness:

- Criteria for effective training

- Knowledge gain
Delivery quality
Application to job
Business impact
Value

Investment in L&D:

Substantially increased investment from 2010

Invested in programs like “Train the trainer”

Invested in dedicated infrastructure.